Content Writing

Roles and Responsibilities

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• Design and develop high-performing and responsive web applications using Angular JS best practices.
• Write clean and efficient JavaScript, CSS, and HTML codes.
• Conduct product analysis tasks.
• Connect with other team members, such as UX designers, project managers, and back-developers to deliver quality work.
• Analyze and resolve debugging issues in the application code to maintain the sustainability of the application.
• Proficiency in JavaScript, TypeScript, Angular (v6 and above), HTML, and CSS.
• Manage all code compliance with respect to the standards set by the company.
• Coordinate with the backend team to create, test and execute code that merges with live streams and API endpoints.
• Create system configuration functions using a component-based architecture.
• Perform troubleshooting bugs and issue resolution.
• Hands-on experience in developing modularized or template-based implementation.
• Create User Interface for Modern Rich Internet Applications.
• Perform product analysis and development tasks that may require extensive research and analysis.
• Build application performance through JavaScript profiling and code optimization.

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Requirements and Skills

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• Practical knowledge of AngularJS, Angular 2+, and TypeScript
• Bachelor’s degree in IT, computer science, computer engineering, or similar
• Good understanding of UI/UX design principles
• Excellent Node.JS and Express knowledge
• Experience with database technologies (e.g., MySQL and MongoDB)
• Problem-solving and analytical skills
• Strong knowledge of CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt
• Familiarity and sensibilities with UX and design application and execution
• Good comprehension of server-side CSS pre-processors such as Stylus, Less
• Comfortable with Java and JavaScript (workflow and decision engines)
• Good understanding/familiarity with Kafka and Mongo
• Should be a team player and have strong attention to detail
• Excellent verbal and written communication skills

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Experience: -

* Minimum 2 year of coding experience in ReactJS (TypeScript), HTML, CSS-Pre-processors, or CSS-in-JS in creating Enterprise Applications with high performance for Responsive Web Applications.

* Minimum 2 year of coding experience in NodeJS, JavaScript & TypeScript and NoSQL Databases.

* Developing and implementing highly responsive user interface components using React concepts. (self-contained, reusable, and testable modules and components)

* Architecting and automating the build process for production, using task runners or scripts

* Knowledge of Data Structures for TypeScript.

* Monitoring and improving front-end performance.

* Banking or Retail domains knowledge is good to have.

* Hands on experience in performance tuning, debugging, monitoring.

Technical Skills: -

* Excellent knowledge developing scalable and highly available Restful APIs using NodeJS technologies

* Well versed with CI/CD principles, and actively involved in solving, troubleshooting issues in distributed services ecosystem

* Understanding of containerization, experienced in Dockers, Kubernetes.

* Exposed to API gateway integrations like 3Scale.

* Understanding of Single-Sign-on or token-based authentication (Rest, JWT, OAuth)

* Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka.

* Practical experience with GraphQL is good to have.

* Writing tested, idiomatic, and documented JavaScript, HTML and CSS

* Experiencing in Developing responsive web-based UI

* Have experience on Styled Components, Tailwind CSS, Material UI and other CSS-in-JS techniques

* Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system

* Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

* Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

* Documenting the code inline using JSDoc or other conventions

* Thorough understanding of React.js and its core principles

* Familiarity with modern front-end build pipelines and tools

* Experience with popular React.js workflows (such as Flux or Redux or ContextAPI or Data Structures)

* A knack for benchmarking and optimization

* Proficient with the latest versions of ECMAScript (JavaScript or TypeScript)

* Knowledge of React and common tools used in the wider React ecosystem, such as npm, yarn etc

* Familiarity with common programming tools such as RESTful APIs, TypeScript, version control software, and remote deployment tools, CI/CD tools

* An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle

* Unit testing using Jest, Enzyme, Jasmine or equivalent framework

* Understanding of linter libraries (TSLINT, Prettier etc)

Functional Skills: -

* Experience in following best Coding, Security, Unit testing and Documentation standards and practices

* Experience in Agile methodology.

* Ensure quality of technical and application architecture and design of systems across the organization.

* Effectively research and benchmark technology against other best in class technologies.

Soft Skills: -

* Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.

* Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.

* Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Requirements: 

• 5-8 years of experience in software development 

• Solid working experience in Java and J2EE development skills. 

• Object-oriented and service-oriented design concepts, including knowledge of data transfer objects and associated design patterns. 

• Experience with Angular Framework, JavaScript, and CSS. 

• Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like spring and Spring Boot. 

• Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers. 

• Experience with agile development methodology. 

*✅HR Recruiter - Fixed Salary Based Jobs*

*🚨Limited Vacancies*

Only for Immediate Joiners

*🏚️Ghar se work karna hai*

Remote/WFH - Work from Home

*💰Fixed Salary: 15,000/- Pm*

+ Good Incentives & Bonus

Qualification: Any Graduate

Skills: Good Commnucation

Experiance: 1+ Year in to Recruitment

{Freshers also most welcome with good knowledge & communication skills}

*👷🏻Work Details*

For multiple profiles, you have to search the candidates and apply them for the job and You have to done the recruitment from beginning to end.

*🫵🏻Interested Candidates*

*🗒️Note*

- Candidates, you have to search yourself through job posting and promotion.

- We are not Provided Database and Job Portal to you

- Self searching & Recruitment Process

- You will get fixed salary monthly

*👔Selection Process*

- Attend Live Training Session

(Brief Job Details & Queries Answer)

- TelePhonic Interview

- Portal Login Approval

- Offer Letter & Id Card Provided

*👷Projects & Clients*

- SevaHub

- Haspatal

- PhonePe Loan

- Berojgar

- HDFC Bank

- SBI Credit Card

- Swiggy/Zoamto/BlankIt

- Zomato Restaurant Onb.

- FatakPay

- Yes Bank

- Micro Turners

- AK Automative

- DTH

- Allsec

- Unacademy

- Seven Elven

- JustDial

- Westside

- Canara HSBC

*_Thanks & Regards_*

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Roles and Responsibilities

Design and implement email marketing campaigns for lead generation and branding.

Proofread emails for clarity, grammar, and spelling.

Identify target audience and grow our email list.

Ensure mobile-friendly email templates.

Analyze campaign performance and suggest improvements.

Report on sales revenue generated from email marketing efforts.

Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.

Collaborating with graphic designers to improve the appearance layout of outputs.

Maintaining a database of customers who have opted to receive our correspondence.

Should know email marketing tools and email marketing automation.

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment. 

As a Principal Full-stack engineer, you will work across the Acceldata platform products. We’re looking for people with a strong background or inclination towards data engineering and systems; you’re comfortable in dealing with lots of moving pieces and can work at the  intersection of Databases, API's and Frontends

You will:          

• Be actively involved in strategic direction and product decisions.
• Design, build and maintain APIs, user-facing experiences, and services.
• Work closely with our customers and sales teams on a regular basis to carve out new features and use cases
• Work with MVC frameworks such as React or Angular 
• Work with database systems, RDBMS, Mongo, Elastic Search.
• Develop shared front-end components (JavaScript & CSS) for use across all of our products, enabling other UI engineers to build better products faster.

You need:      

• 10+ years of significant of web-application development experience in one or more JS frameworks. You care about building better products.
• Strong Computer Science fundamentals in data structures, algorithm design, and problem-solving.
• You're as comfortable writing plain JavaScript as working with modern frameworks like Angular. You've built your own controls and widgets in JavaScript. 
• You write unit tests for your JavaScript (really, you do). You've probably used Node. You have built complex JS web applications.
• Organized, thorough, and detail-oriented 

Good to have:

• Contribution to open-source projects.
• Background in enterprise software
• JVM performance tuning and debugging

Key aspects of this role:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React
concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

To be the right fit, you'll need:
• Minimum 4+ years relevant experience in application development and React JS.
• Knowledge of React hooks such that use Context, use Reducer, use Effect.
• Knowledge of React props and state management (both functional and class component)
• Strong understanding of Error boundary concept of react.
• Work experience with any react based UI library or Redux is preferable
• Experience in building cross-browser layouts with CSS and HTML