Content Writer

Job Overview:

We are seeking a skilled Senior Python Full Stack Developer with a strong background in application architecture and design. The ideal candidate will be proficient in Python, with extensive experience in web frameworks such as Django or Flask along with front-end technologies- React, JavaScript. You'll play a key role in designing scalable applications, collaborating with cross-functional teams, and leveraging cloud technologies.

Key Responsibilities:

• Backend Development:
• - Architect, develop, and maintain high-performance backend systems using Python or Golang.
• - Build and optimize APIs and microservices that power innovative, user-focused features.
• - Implement security and data protection measures that are scalable from day one.
• - Collaborate closely with DevOps to deploy and manage applications seamlessly in dynamic    cloud environments.
• Frontend Development:
• - Work hand-in-hand with front-end developers to integrate and harmonize backend systems with React-based applications.
• - Contribute to the UI/UX design process, ensuring an intuitive, frictionless user experience that aligns with the startup’s vision.
• - Continuously optimize web applications to ensure they are fast, responsive, and scalable as the user base grows.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in backend development, with proficiency in Python and/or Golang.
• Strong experience in front-end technologies, particularly React.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes.
• Knowledge of Apache Spark is highly preferred.
• Solid understanding of database technologies, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).
• Experience with CI/CD pipelines and automated testing frameworks.
• Excellent problem-solving skills and a proactive attitude toward tackling challenges

We are looking for an experienced Digital Marketing Executive manager to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities

• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels.
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)

Requirements

• Should have a minimum 2 years of relevant exp.
• Proficient with Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Advanced knowledge in keyword research
• Advanced knowledge in on-page and off-page optimization

Position - Assistant Marketing Manager

Qualifications - MBA - Marketing from a reputed institute

Experience - 5 to 8 years

Skills -

• Strong written and verbal communication skills
• Understanding essential business and marketing concepts
• Should possess good interpersonal skills to work effectively in a team.
• Comfort with multi-tasking in a deadline-driven environment
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Word)
• Demonstrated experience with social media platforms (Facebook, Twitter, LinkedIn, Pinterest)

Job Responsibilities -

• Acting as marketing support to all the SBUs
• Perform necessary market research for the business units
• Prepare Marketing Plan and Budgets
• Organize and manage marketing collateral.
• Prepare and deliver promotional presentations  
• Develop and execute marketing campaigns.
• Compose and post online content on the company’s website and social media accounts 
• Lead Generation
• Maintaining and updating Key Account Databases
• Manage brand and marketing initiatives.
• Create reports on marketing performance.

Budget - 50,000/- to 60,000/- per month

Key Responsibilities

• Day to day management and successful long-term relationships with different accounts.

• Experience in fronting client relationships directly

• Handling operations and client management
• End to end project management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Focusing on the strategic aspects of maintaining and growing long-term relationships.
• Establishing growth plans for teams and managed accounts
• Strategizing and executing campaigns for clients.
• Identifying prospective clients, establishing strategic partnerships and alliances
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Managing paid social media campaigns 

Preferred Requirements:

• 4-10 yrs RELEVANT experience 

• Must have worked with digital agencies managing social media marketing and performance marketing (preferable)

• Also willing to consider exceptionally talented folks from offline agencies

• Located in Bangalore and willing to travel to HSR layout

• Experience in fronting client relationships directly

• Experience in social media marketing (organic & paid)
• Experience in relationship management, strong verbal and written communications skills

Job Description :

Responsibilities :

- 4 to 6 years of Proven work experience as a UI/UX Designer or similar role

- Sound with HTML5 and CSS3, and JavaScript.

- Good understanding of advanced JavaScript libraries and frameworks, such as ReactJS, NextJS, etc.

- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

- Creative vision for design and execution across web and mobile with a clear understanding of modern web browsers and responsive design.

- Good eye for aesthetics: layout, grid systems, color theory, and typography.

- Portfolio of design projects

- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop

- Team spirit; strong communication skills to collaborate with various stakeholders

- Good time-management skills

- BSc in Design, Computer Science or a relevant field

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Laravel framework. We use GIT for version control and the candidate must have experience in working in a team environment using tools like Github, Gitlab, etc. 

• Perform a mix of maintenance, enhancements, and new development as required.
• Work cross-functionally to convert business needs into technical specifications.
• Help with database and backend architecture. 
• Create API endpoints

Required Qualifications:

• 2+ years of experience in web development and software design
• Expertise in Laravel Framework, and MySQL databases.
• Working knowledge of GIT and Github.
• Experience with creating REST-based API endpoints

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

THE POSITION:

- 3+ years of relevant experience in designing & implementing scalable, resilient backend microservices

- Expert at any backend programming language (Python/GoLang preferrable) and has exposure to API design and scalable architecture

- Hands-on experience on a couple of RDBMS/NoSQL/In-memory DBs

- Great database modelling skills

- Ability to choose the right algorithm, data-structure, and design pattern for the given problem statement

- Knowledge of any cloud based platform like AWS or GCP and scaling on the go

- Understanding of various application security principles and experience with building applications secure by design

QUALIFICATION:

                - We don't care about which college you are from, if you have the power to convert coffee into code, we got you.