Content Writer

Our Finance & Accounts Department at Agami Tech, India is looking immediately for a highly motivated Finance Executive

Roles & Responsibilities:

Ensuring Legal or Statutory Compliance of the organization under the Companies Act.

Preparation of Balance Sheet, P/L along with Notes on accounts of Group Companies etc.

To set up and lead a regular cross-functional compliance committee to ensure the highest standards of compliance.

Be an effective liaison with various government departments to gain/provide support and resolve issues.

Handle day-to-day accounting activities in terms of all statutory and other related transactions

File all tax-related returns with respective authorities

To be a leading part of accounting functions

Identify, analyze, and prioritize direct and indirect tax issues and opportunities

Implement Compliance process workflow

Transfer pricing assessment, analysis, and documentation

Ensure the proper indirect tax reporting of all business transactions

Hands-on GST requirements

Establish internal policies, procedures, and processes for reporting taxes, payments of tax liabilities, the conduct of tax audits, and overall management of tax risks and opportunities

Assist with the team in implementing key tax initiatives for maximizing cash flow and minimizing financial statement tax expense while maintaining the highest standards of compliance and integrity

Assist in the support of finance and operational leaders to understand the tax implications of transactions

Your ideal profile:

- At least 1-2 years in preparation of Financial statements, Experience in Direct and Indirect tax assessments, GST statute interpretation, employee income tax handling

- Experience in dealing with the government authorities for taxes

- Knowledgeable in Companies Act, Tax Laws like Direct Taxes, TP, Excise,

Customs, Service tax GST, and Withholding tax

- Good typing skills and good PC skills (Excel, PowerPoint, Word, etc.)

- Attentive to detail and accurate

- Proven team leadership and interpersonal abilities

- Possesses the confidence and presence to interact at senior management levels

- Intent to learn and be part of the team

Job Title: Associate / Senior Associate, Sales

Location: Chennai, India

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Technical:

• Strong knowledge of HTML, CSS & Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in JavaScript Frontend Framework/Library (ie ReactJS, gatsbyjs, AngularJS, Vue.js)
• Experience in JavaScript Backend Framework/Library (ie Node.js, Express.js)
• Experience with Popular React.js Workflows (i.e. Flux or Redux)
• Familiar with JavaScript Standard ECMAScript (or ES)
• Knowledge of secure authorization mechanisms, i.e. JSON Web Token
• Familiarity with modern front-end build pipelines and tools (i.e. NPM or Yarn, Gulp or Grunt)
• Experience with common front-end development tools such as Babel, Webpack, etc.
• A knack for benchmarking and optimization
• Understanding of server-side CSS pre-processors such as Stylus, Less
• ORM Knowledge (i.e. Sequelize or Mongoose)
• Knowledge of isomorphic React is a plus
• Familiarity with Firebase, MongoDB, MySQL, PostgreSQL Database
• Understanding of RPC, REST and GraphQL
• Familiarity with Version Control such as GitHub, BitBucket

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

Responsibilities

• Own the messaging, style and tone of voice for TraceX
• Own the content strategy and calendar for different forms of content published by TraceX across its channels
• Custodian of the TraceX content guidelines and playbook, to be followed by employees across the organization when creating content for public consumption
• Develop editorial guidelines including for style and tone, creating enablement and training resources for stakeholders
• Work with a cross-departmental team, maintain the master content calendar for all web platforms including social media, website, and blogs
• Identify key segment pain points & communicate product value proposition across various channels
• Develop product messaging that differentiates new products and services from others in the market
• Communicate and develop content that show the value of new products and services for prospects and customers across different buying stages
• Own + Support in creating product content such as case studies, videos, website content, and blog posts
• Editorial responsibilities - Ensure stringent quality control for all external content being published on TraceX’s channels – social media, email newsletters, Press Releases, External articles etc.

• Collaborating with stakeholders such as freelance writers, editors, social media and brand marketers, and SEO specialists to create and refresh content to capture crucial SERP real estate
  
  

  Qualifications:

  • 5+ years experience in B2B SaaS or relevant fields
  • Tools Expertise: Experience on tools like WordPress, AHREF, Google Analytics, SEMRush, Ubersuggest, or their equivalent
  • Mastery of spoken & written word with excellent communication skills
  • Strong SEO knowledge and experience of search engine optimization practices, including ON Page and OFF Page Optimization
  • Sound judgment and decision-making ability in complex, ambiguous situations
  • Efficient project management and stakeholder management skills to scale content marketing programs

• Proxy Incident Management
• DLP Incident Management
• Support to SOC Incidents
• Miscellaneous Security Activities (Management of documentation- Policies/Procedures/ Guidelines etc.)