Project Manager / Delivery Manager

About Company:

Company is an open-source, low code software that helps developers build applications quickly, usually within only hours. Since being introduced less than two years ago, Appsmith’s open source software has more than 10 million downloads, more than 18,000 stars (up 12x since 2021) on Github and is used at over 10,000 organizations across 150 countries. We are a global and fully remote organization, excited to welcome new teammates to our collaborative environment and high-performance culture.

See our GitHub repo here: https://github.com/appsmithorg/appsmith

Company has raised $51.5 mn in funding. Company Vision We believe every organization should have the ability to develop high performing internal applications quickly and cost-effectively. Every enterprise needs to create custom internal applications, spending between 10% to 40% of their engineering resources on them. Yet they often take a backseat to customer-facing applications because they are challenging, expensive and slow to build. Appsmith is already enabling software engineers to transform how they build internal apps, often building them 10 times faster with Appsmith. In the future we’re building, custom software developed for internal users will look and work no differently than the best out-of-the-box SAAS products. Internal users will demand great UX, great customer support, and great reliability from their in-house development teams because Appsmith has made it quick and painless for developers to build, deploy and maintain custom software. What do we value? Above all, we value a growth mindset. As a team of learners, we read, talk to people and listen to feedback constantly. We love working with people who have strong opinions, weakly held. Self starters and ambitious people form the backbone of our team. Do you want to work on bigger projects? Are you comfortable setting large goals and then accomplishing them? We value consistency and reliability. For example, sticking to committed deadlines, showing up on time etc. We believe that predictability makes teams run a lot smoother. It’s the little things that matter. Attention to detail shows that we empathize with our users, our colleagues and anyone else that we interact with. Are you a practical optimist? Our founding team strongly believes in a better future. We believe in playing our part to make that future a reality. What will you be doing? The history of software is the history of teams. And the history of teams is the history of leaders. As an Engineering Manager, you will lead a team(s) of engineers focused on solving challenging product problems. You will take charge of the team’s outcomes by building robust engineering processes and inculcating a culture of ownership and accountability within the team. As a leader you will play a key role in bridging communication between various functions such as engineering, product, design and QA. This will help your team release high quality features on-time.

Must Have Skills

● You should have prior experience in leading SaaS product teams in startups. This will help you ramp up and build context within the team easily.

● Teams with predictable schedules and clear directions tend to move faster. You should have managed projects before and be comfortable creating product and feature roadmaps.

● It takes an engineer to understand an engineer. You should (until recently) have been an active developer.

Communication is the key to success. You should be able to convey your ideas to engineers and non-engineers alike with ease and clarity.

● As a leader, it’s imperative that you understand what the team is working on. A strong grasp over the fundamentals of APIs, web backends and browser frameworks will hold you in good stead. Nice to Have Skills

● Past experience in building and scaling teams distributed across time zones and geographies is a bonus.

● Contributions in other open source communities will help you assimilate and enhance Appsmith’s global community.

● Have you worn a founder’s hat before? If yes, we’d love to hear all about your story.

Remote working: Company is a fully distributed and remote team. Diversity and Inclusion: Company has dedicated to maintaining a diverse team and an inclusive work environment because our success depends on it. We welcome all people to apply for roles with company especially women and other disadvantaged populations and we appreciate non-traditional career paths. What is the recruitment process? As a small team, it’s imperative that all of us get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation (video conference) with us will last about 60 mins. Typically the whole process takes between 2 - 10 business days depending on your and our schedules. Introductory call: This call will help us get to know you better. We want to understand your career aspirations and your story. We will also introduce Appsmith's vision and product to you. If you find our product vision interesting exciting, we will move to the next steps. Technical conversation I: This is a video call with one of our leaders that allows for a deeper technical conversation. We will delve deeper into your professional background and talk about your technical prowess, past projects and leadership style. Technical conversation II: Another round of video interview with a founder on the team that will focus heavily on your project management experience. Expect to discuss strategies for handling real-world scenarios that occur in teams. Culture fit conversation: Conversation with the founders and quick meetings with our team members to ensure that there is a culture-fit. Extending an offer: If all goes well, we will extend an offer which includes financial benefits, equity stock grants and any other benefits.

Benefits

● Budget to setup your home office

● Medical insurance for self and dependants

● Self-education budget for books, courses, and conferences

● Flexible holiday schedule

● Paid Maternity and Paternity leave

• Job Title - DevOps Engineer

• Reports Into - Lead DevOps Engineer

• Location - India

A Little Bit about Kwalee….

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm

• Flexible working hours - we trust you to choose how and when you work best

• Profit sharing scheme - we win, you win 

• Private medical cover - delivered through BUPA

• Life Assurance - for long term peace of mind

• On site gym - take care of yourself

• Relocation support - available

• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars

• Pitch and make your own games on https://www.kwalee.com/blog/inside-kwalee/what-are-creative-wednesdays/">Creative Wednesdays! 

Are You Up To The Challenge?

As a DevOps Engineer you have a passion for automation, security and building reliable expandable systems. You develop scripts and tools to automate deployment tasks and monitor critical aspects of the operation, resolve engineering problems and incidents. Collaborate with architects and developers to help create platforms for the future.

Your Team Mates

The DevOps team works closely with game developers, front-end and back-end server developers making, updating and monitoring application stacks in the cloud.Each team member has specific responsibilities with their own projects to manage and bring their own ideas to how the projects should work.  Everyone strives for the most efficient, secure and automated delivery of application code and supporting infrastructure.

What Does The Job Actually Involve?

• Find ways to automate tasks and monitoring systems to continuously  improve our systems.

• Develop scripts and tools to make our infrastructure resilient and efficient.

• Understand our applications and services and keep them running smoothly.

Your Hard Skills

• Minimum 1 years of experience on a dev ops engineering role

• Deep experience with Linux and Unix systems

• Networking basics knowledge (named, nginx, etc)

• Some coding experience  (Python, Ruby, Perl, etc.)

• Experience with common automation tools (Ex. Chef, Terraform, etc)

• AWS experience is a plus

• A creative mindset motivated by challenges and constantly striving for the best 

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment. 

As a Principal Full-stack engineer, you will work across the Acceldata platform products. We’re looking for people with a strong background or inclination towards data engineering and systems; you’re comfortable in dealing with lots of moving pieces and can work at the  intersection of Databases, API's and Frontends

You will:          

• Be actively involved in strategic direction and product decisions.
• Design, build and maintain APIs, user-facing experiences, and services.
• Work closely with our customers and sales teams on a regular basis to carve out new features and use cases
• Work with MVC frameworks such as React or Angular 
• Work with database systems, RDBMS, Mongo, Elastic Search.
• Develop shared front-end components (JavaScript & CSS) for use across all of our products, enabling other UI engineers to build better products faster.

You need:      

• 10+ years of significant of web-application development experience in one or more JS frameworks. You care about building better products.
• Strong Computer Science fundamentals in data structures, algorithm design, and problem-solving.
• You're as comfortable writing plain JavaScript as working with modern frameworks like Angular. You've built your own controls and widgets in JavaScript. 
• You write unit tests for your JavaScript (really, you do). You've probably used Node. You have built complex JS web applications.
• Organized, thorough, and detail-oriented 

Good to have:

• Contribution to open-source projects.
• Background in enterprise software
• JVM performance tuning and debugging

Key Activities & Responsibilities:

• 2 - 3 years of hands on experience in development using Java
• In-depth of understanding of development process - Design, Development &Deployment
• Good understanding of Java JavaScript, HTML, CSS, JSON
• Experience in developing APIs and strong knowledge of API development framework like Spring Boot, Spring MVC
• Exposure to collaboration platform like Postman
• Good understanding of Databases like MySQL, MongoDB
• Knowledge of Web Service - SOAP, RESTful

• Good understanding of one of the frameworks - Angular / Node.js / jQuery /JavaScript
• Familiaritywith UI / UX Design
• Experiencein using development platforms like Eclipse / Visual Studio

Desired Candidate Profile

• Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development
• Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)
• Competence with Excel, PowerPoint, Word
• Excellent customer-facing communication skills (towards leadership, consulting staff)
• Ability to take high-stake decisions under pressure
• Ability to deal with highly confidential information with discretion
• Eagerness to contribute to team building and people development
• Sound commercial and business judgement

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

A talented Digital Marketing Intern is required to work in our Marketing department within a wide range of tasks.

• To follow the guidelines by Digital Marketing Expert and accordingly carry out other activities
• To work cordially with the team for better growth and overall success
• To assist in management of social media channels of the company like Facebook, Instagram, Twitter, LinkedIn etc.
• To create content for SEO and SMM.
• To make sure that the content posted is relevant and in accordance to what is actually required for better campaigning online.
• To do research on upcoming and new trends.
• To maintain blogs by working in coordination with the content management team.
• To analyse online user behaviour, funnel metrics and thereby suggest modifications if needed.
• To make a report accordingly and discuss with digital marketing expert or manager regarding implementation and improvisations.
• To be able to formulate strategies to make a lasting digital connection with the customers.
• To work on client projects by assuring better results

• We are looking for digital marketing interns having basic knowledge of social media, SEO, SEM etc.