Manager – CEO Project Office

Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs 

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

2 Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions 

  Be well-versed in fabrics, garment care, and styling options for different pieces 

3.    Visual Merchandising:

   Ensure the store's presentation aligns with current trends and seasonal themes o     Work with the team to create visually appealing displays that attract and inspire customers 

4.  Customer Relationship Management:

   Build lasting relationships with customers, understanding their style preferences for future recommendations 

   Follow up with regulars on upcoming launches or promotions that may interest them 

5. Sales Goals:

  Drive sales by creating a seamless shopping experience and encouraging addons or complete looks 

     Meet personal and store sales targets by promoting items effectively 

About LineupX:

LineupX is a SaaS startup; we are architects of innovation, builders of career pathways, and champions

of seamless placement processes for Upskilling Ed-Tech and Training Centers. Our revolutionary platform

is designed to transform the way they approach placement assistance. As a Customer Success Intern,

you'll be an integral part of our journey, gaining valuable insights into the world of customer relations in

the fast-paced landscape of Ed-Tech and Training Centers.

Role Overview:

As a Customer Success Associate at LineupX, you will be a crucial part of our Customer Success team,

supporting client onboarding, engagement, and satisfaction efforts. This role offers hands-on experience

in customer relationship management, where you'll learn the essentials of ensuring customers achieve

their desired outcomes and feel supported throughout their journey with LineupX.

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

Having experience in Informatica & SQL, Data Migration, Data Load & Management

Having hands on experience on SQL queries.

Having good knowledge and working experience in Informatica ETL tool right from developing ETL to scheduling/ Monitoring it.

Having experience in writing/ debugging complex SQL queries/ stored procedures.

Ability to build, test, and maintain ETL 

Knowledge and Experience in GIT version control application.

Good to have knowledge on PostgreSQL and Amazon S3.

Create, modify, document, and enhance data specifications including identifying and mapping data elements from source systems into the dimensional data warehouse and operational system; Validate that the operational system and data warehouse meets specified requirements.
Analyze and QA data from different sources and ensure that it is properly loaded into our systems
Investigate data quality issues and implement appropriate solutions

Ability to manage tasks and coordinates with other team members and supervisor to meet such timelines and actively contributes to project status reporting processes to identify and mitigate risks.

Requirement gathering – frequent interaction with the Data & Technical Managers, Database administrators, Application Users – all belonging to different departments and divisions of to ensure smooth implementation and running of the application
Knowledge of health system functions, terminology and standard coding systems preferred.
 

Qualifications

Bachelor's degree in computer science engineering, mathematics, statistics, science, information technology, Business Administration required Or Master Degree in computer science, computer application or Business Administration preferred

Min 3 years of extensive experience in Informatica ETL design & development, Data Migration, Data Load & Management, SQL Queries, T-SQL programming & testing

Additional information

Good written and verbal communication skills

Good client interaction experience

Good team player

Total Exp – 5 years out of which min 3 years should be relevant.

• 01+ years of experience as a Full Stack Developer using Node.js and React.js.
• A strong sense of ownership—you care about business impact, not just code.
• Experience working in a fast-paced, high-growth environment.
• Exceptional communication skills in both formal and informal settings.
• A team player with a strong work ethic, who’s in it for the long run.

• Responsible for designing, storing, processing, and maintaining of large-scale data and related infrastructure.
• Can drive multiple projects both from operational and technical standpoint.
• Ideate and build PoV or PoC for new product that can help drive more business.
• Responsible for defining, designing, and implementing data engineering best practices, strategies, and solutions.
• Is an Architect who can guide the customers, team, and overall organization on tools, technologies, and best practices around data engineering.
• Lead architecture discussions, align with business needs, security, and best practices.
• Has strong conceptual understanding of Data Warehousing and ETL, Data Governance and Security, Cloud Computing, and Batch & Real Time data processing
• Has strong execution knowledge of Data Modeling, Databases in general (SQL and NoSQL), software development lifecycle and practices, unit testing, functional programming, etc.
• Understanding of Medallion architecture pattern
• Has worked on at least one cloud platform.
• Has worked as data architect and executed multiple end-end data engineering project.
• Has extensive knowledge of different data architecture designs and data modelling concepts.
• Manages conversation with the client stakeholders to understand the requirement and translate it into technical outcomes.

Required Tech Stack

• Strong proficiency in SQL
• Experience working on any of the three major cloud platforms i.e., AWS/Azure/GCP
• Working knowledge of an ETL and/or orchestration tools like IICS, Talend, Matillion, Airflow, Azure Data Factory, AWS Glue, GCP Composer, etc.
• Working knowledge of one or more OLTP databases (Postgres, MySQL, SQL Server, etc.)
• Working knowledge of one or more Data Warehouse like Snowflake, Redshift, Azure Synapse, Hive, Big Query, etc.
• Proficient in at least one programming language used in data engineering, such as Python (or Scala/Rust/Java)
• Has strong execution knowledge of Data Modeling (star schema, snowflake schema, fact vs dimension tables)
• Proficient in Spark and related applications like Databricks, GCP DataProc, AWS Glue, EMR, etc.
• Has worked on Kafka and real-time streaming.
• Has strong execution knowledge of data architecture design patterns (lambda vs kappa architecture, data harmonization, customer data platforms, etc.)
• Has worked on code and SQL query optimization.
• Strong knowledge of version control systems like Git to manage source code repositories and designing CI/CD pipelines for continuous delivery.
• Has worked on data and networking security (RBAC, secret management, key vaults, vnets, subnets, certificates)

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large-scale social or location-based app.

Job role

Anaxee is India's REACH Engine! To provide access across India, we need to build highly scalable technology which needs scalable Cloud infrastructure. We’re seeking an experienced cloud engineer with expertise in AWS (Amazon Web Services), GCP (Google Cloud Platform), Networking, Security, and Database Management; who will be Managing, Maintaining, Monitoring, Handling Cloud Platforms, and ensuring the security of the same.

You will be surrounded by people who are smart and passionate about the work they are doing.

Every day will bring new and exciting challenges to the job.

Job Location: Indore | Full Time | Experience: 1 year and Above | Salary ∝ Expertise | Rs. 1.8 LPA to Rs. 2.64 LPA

About the company:

Anaxee Digital Runners is building India's largest last-mile Outreach & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach the remotest parts of India, on-demand.

We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Anaxee is one of the very few venture-funded startups in Central India | Website: www.anaxee.com

Important: Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities (You will enjoy the process):

#Triage and troubleshoot issues on the AWS and GCP and participate in a rotating on-call schedule and address urgent issues quickly

#Develop and leverage expert-level knowledge of supported applications and platforms in support of project teams (architecture guidance, implementation support) or business units (analysis).

#Monitoring the process on production runs, communicating the information to the advisory team, and raising production support issues to the project team.

#Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management

#Developing and implementing technical efforts to design, build, and deploy AWS and GCP applications at the direction of lead architects, including large-scale data processing and advanced analytics

#Participate in all aspects of the SDLC for AWS and GCP solutions, including planning, requirements, development, testing, and quality assurance

#Troubleshoot incidents, identify root cause, fix, and document problems, and implement preventive measures

#Educate teams on the implementation of new cloud-based initiatives, providing associated training as required

#Build and maintain operational tools for deployment, monitoring, and analysis of AWS and GCP infrastructure and systems; Design, deploy, maintain, automate & troubleshoot virtual servers and storage systems, firewalls, and Load Balancers in our hybrid cloud environment (AWS and GCP)

What makes a great DevOps Engineer (Cloud) for Anaxee:

#Candidate must have sound knowledge, and hands-on experience, in GCP (Google Cloud Platform) and AWS (Amazon Web Services)

#Good hands-on Linux Operating system OR any other similar distributions, viz. Ubuntu, CentOS, RHEL/RedHat, etc.

#1+ years of experience in the industry

#Bachelor's degree preferred with Science/Maths background (B.Sc/BCA/B.E./B.Tech)

#Enthusiasm to learn new software, take ownership and latent desire and curiosity in the related domain like Cloud, Hosting, Programming, Software development, security.

#Demonstrable skills troubleshooting a wide range of technical problems at application and system level, and have strong organizational skills with eye for detail.

#Prior knowledge of risk-chain is an added advantage

#AWS/GCP certifications is a plus

#Previous startup experience would be a huge plus.

The ideal candidate must be experienced in cloud-based tech, with a firm grasp on emerging technologies, platforms, and applications, and have the ability to customize them to help our business become more secure and efficient. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth

What we offer

#Startup Flexibility

#Exciting challenges to learn grow and implement notions

#ESOPs (Employee Stock Ownership Plans)

#Great working atmosphere in a comfortable office,

#And an opportunity to get associated with a fast-growing VC-funded startup.

What happens after you apply?

You will receive an acknowledgment email with company details.

If gets shortlisted, our HR Team will get in touch with you (Call, Email, WhatsApp) in a couple of days

Rest all the information will be communicated to you then via our AMS.

Our expectations before/after you click “Apply Now”

Read about Anaxee: http://www.anaxee.com/

Watch this six mins pitch to get a better understanding of what we are into https://www.youtube.com/watch?v=7QnyJsKedz8

Let's dive into detail (Company Presentation): https://bit.ly/anaxee-deck-brands