Scrum Master

Job Profile:

1. Manage all online activities pertaining to sales on leading e-commerce portals such as Amazon, First Cry, Flipkart, Big Basket, Gofers and Nykaa, Purplle, Myntra etc.
2. Coordinate with various e-portals to prepare a plan for periodic sales increments.
3. Should be an expert in cataloguing (Listings, A+, Variations) and order processing.
4. Should have problem-solving skills when it comes to account health / Catalogue health.
5. Design a strategy to increase sales and visibility at different websites.
6. In coordination with logistics to ensure proper supply at different warehouses.
7. Keep a check on warehouse stock and provide estimated sales requirements to the production team to avoid a shortfall in stock.
8. In the need market, combo and discount strategy is to be designed for getting maximum sales.
9. Meet up with marketplace agencies to get maximum visibility and sales volume.
10. Ensure 360-degree operational efficiency up to the dispatch of goods from the warehouse.
11. Well-versed in dealing with e-commerce category managers for product placement and visibility.
12. Excellent Written and Oral Communication skills

Research Intern 

Position Overview

We are seeking a motivated Research Intern to join our AI research team, focusing on Text-to-Speech (TTS) and Automatic Speech Recognition (ASR) technologies. The intern will play a crucial role in evaluating our proprietary models against industry benchmarks, analyzing competitive voice agent platforms, and contributing to cutting-edge research in speech AI technologies.

Key Responsibilities

Model Evaluation & Benchmarking

• Conduct comprehensive evaluation of our TTS and ASR models against existing state-of-the-art models
• Design and implement evaluation metrics and frameworks for speech quality assessment
• Perform comparative analysis of model performance across different datasets and use cases
• Generate detailed reports on model strengths, weaknesses, and improvement opportunities

Competitive Analysis

• Evaluate and compare our voice agent platform with existing solutions (Vapi, Bland AI, and other competitors)
• Analyze feature sets, performance metrics, and user experience across different voice agent platforms
• Conduct technical deep-dives into competitive architectures and methodologies
• Provide strategic recommendations based on competitive landscape analysis

Research & Innovation

• Monitor and analyze emerging trends in ASR, TTS, and voice AI technologies
• Research novel approaches to improve ASR and TTS model performance
• Investigate new architectures, training techniques, and optimization methods
• Stay current with academic literature and industry developments in speech AI

Model Development & Training

• Assist in training TTS and ASR models on various datasets
• Implement and experiment with different model architectures and configurations
• Perform model fine-tuning for specific use cases and domains
• Optimize models for different deployment scenarios (edge, cloud, real-time)
• Conduct data preprocessing and augmentation for training datasets

Documentation & Reporting

• Maintain detailed documentation of experiments, methodologies, and results
• Prepare technical reports and presentations for internal stakeholders
• Contribute to research publications and technical blog posts
• Create visualization and analysis tools for model performance tracking

Required Qualifications

Education & Experience

• Currently pursuing or recently completed Bachelor's/Master's degree in Computer Science, Electrical Engineering, Machine Learning, or related field
• Strong academic background in machine learning, deep learning, and signal processing
• Previous experience with speech processing, NLP, or audio ML projects (academic or professional)

Technical Skills

• Programming Languages: Proficiency in Python; experience with PyTorch, TensorFlow
• Speech AI Frameworks: Experience with libraries like librosa, torchaudio, speechbrain, or similar
• Machine Learning: Strong understanding of deep learning architectures, training procedures, and evaluation methods
• Data Processing: Experience with audio data preprocessing, feature extraction, and dataset management
• Tools & Platforms: Familiarity with Colab or Jupyter notebooks, Git, Docker, and cloud platforms (AWS/GCP/Azure)

Preferred Qualifications

• Experience with transformer architectures, attention mechanisms, and sequence-to-sequence models
• Knowledge of speech synthesis techniques (WaveNet, Tacotron, FastSpeech, etc.)
• Understanding of ASR architectures (Wav2Vec, Whisper, Conformer, etc.)
• Experience with model optimization techniques (quantization, pruning, distillation)
• Familiarity with MLOps tools and model deployment pipelines
• Previous work with voice AI applications or conversational AI systems

Skills & Competencies

Technical Competencies

• Strong analytical and problem-solving abilities
• Ability to design and conduct rigorous experiments
• Experience with statistical analysis and performance metrics
• Understanding of audio signal processing fundamentals
• Knowledge of distributed training and large-scale model development

Soft Skills

• Excellent written and verbal communication skills
• Ability to work independently and manage multiple projects
• Strong attention to detail and commitment to reproducible research
• Collaborative mindset and ability to work in cross-functional teams
• Curiosity and passion for staying current with AI research trends

What You'll Gain

Learning Opportunities

• Hands-on experience with state-of-the-art speech AI technologies
• Exposure to full model development lifecycle from research to deployment
• Mentorship from experienced AI researchers and engineers
• Opportunity to contribute to cutting-edge research projects

Professional Development

• Experience with industry-standard tools and methodologies
• Opportunity to present research findings to technical and business stakeholders
• Potential for research publication and conference presentations
• Networking opportunities within the AI research community

Key Tasks & Accountability:

• Collaborate with development teams and product managers to create innovative software solutions.
• Able to develop entire architecture, responsive design, user interaction, and user experience.
• The ability to use databases, proxies, APIs, version control systems, and third-party applications.
• Keep track of new development-related tools, frameworks, methods, and architectures.
• The developer is in charge of creating APIs depending on the architecture of the production application.
• Keeping up with the latest advancements in programming languages and server apps.

Skills:

• Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
• Knowledge of React, Redux and API Integration.
• Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
• Knowledge on SQL/NoSQL such as MySql, mongoDB.
• Knowledge of cloud such as AWS.
• Team player with a knack for visual design and utility.

Role & Responsibilities

• Play an active role in designing and validating new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artefacts.
• Conduct quick rounds of usability testing.
• Build strong relationships with cross functional stakeholders to drive user focus, creativity, efficiency, and product excellence.
• Effectively use quantitative and qualitative data to drive decisions and measure success.
• Collaborate with the research, product, business and engineering teams to build scalable and impactful solutions.
• Own from end-to-end 1-2 product charters and be responsible for their success along with your product team counterparts.
• Deliver the expected design support in a successful & timely fashion, for the projects that are currently in progress under your charters, while also providing a helping hand to any team-member who might require some help.

What are we looking for ?

• ... have a Bachelor's degree in Design, UX, HCI, or similar area, or equivalent practical experience.
• ... have a strong portfolio of innovative design work that demonstrates strong UX/UI design skills, curiosity, empathy, business acumen and strong drive to learn
• ... have 4+ years of industry experience in Product Design** and/or design-led practices.
• ... have experience working with cross-functional teams and stakeholder management.
• ... have the ability to quickly incorporate feedback and think about how the UI will scale in future and integrate with the rest of the product.

• Sound knowledge on PHP  & object oriented programming.
• Good to have joomla knowledge .
• Comprehend the architecture and design of Joomla based development
• Should have good knowledge of joomla & MVC framework
• Strong database skills in SQL, MySQL, Postgre SQL and other RDBMS
• Comfortable with CSS, XHTML, XML, JavaScript, JQuery & Ajax
• Excellent understanding of Joomla and excellent knowledge on Components, Modules and Security.
• Analytical skills for Databases, data mining & MySQL
• Excellent PHP developer with Joomla who can work independently on complex Joomla applications, who have ability to build complex Joomla applications, user interfaces, design & implementation.

The Business Development Manager will be responsible for independently prospecting, identifying, developing, managing, and closing new business opportunities and achieve assigned revenue targets and profitability for the Technical Consulting/ Managed Services in the designated territory.

Job Responsibilities:

• Develop and execute effective sales strategies and activities for the defined territory.
• Identifying, qualifying, developing, and closing potential sales opportunities.
• Consistently achieve assigned revenue targets and other key result areas.
• Develop and maintain a long-term business relationship with new and existing accounts.
• Build and maintain an effective relationship with multi-level decision-making contacts.
• Develop and maintain knowledge of assigned solutions, target market segment, etc.
• Work collaboratively with internal and external resources to develop and grow the business.
• Maintain an up-to-date record of all opportunities and activities in the CRM system.

Required Qualifications and Experience:

• At least 4-8  years of experience selling Software Products/Services to enterprise customers.
• Bachelor’s or Master’s degree in Engineering, Business, Marketing or appropriate field.
• Must have a deep understanding of Technical Consulting/ Managed Services and market trends.
• Familiar with solution selling techniques and strong account management skills.
• Proven track record of generating new business and achieving revenue targets.
• Ability to communicate and influence people at all levels in an organization.
• Must have a good industry network and existing relationship with C-level contacts in Bangalore/South.
• Proficient in Word, Excel, PowerPoint, Outlook, and other related applications.

Personal Characteristics:

• Must be able to work in a fast-paced, goal-oriented, and collaborative work environment.
• Ability to multi-task and prioritize work independently with minimal supervision
• Must have excellent communication, organizational and relationship-building skills.
• Possess a high degree of self-motivation, initiative, integrity, discipline, and commitment.
• Must be highly adaptable, process-oriented, result-driven, quick learner, and team player.

2 Areas of Expertise:

• New Business Development B2B Sales Solution Selling Revenue Generation Account Management Relationship Management Strategic Planning Prospecting Demand Generation Pipeline Management Team-Work Negotiation & Closing Solution
• Knowledge: Managed Services Technical Consulting Staffing Services Application Development Business Process Outsourcing.

Who We Are

We build innovative technology everyday!

Crediwatch is a ‘Data Insights-as-a-service’ company that provides lenders, businesses with actionable credit intelligence on private entities they need to improve trust and increase their lending and trading activity. Crediwatch is in the business of extracting valuable insights by applying artificial intelligence and deep learning and delivering them to chief decision makers. We believe in zero human touch and building systems to augment human intelligence. We do this by deploying the latest practical AI and technology tools that provide the most reliable comprehensive real time inputs.

Each day at Crediwatch is about striving for transparent insights, analysis and accurate results. If this aligns with your interests and aspirations, we have interesting positions for you.

For more information, please visit www.crediwatch.com

The Role Expectation

We are seeking a Technical Project Manager who is passionate about building technology that solves Credit problems and creating experiences that are elegant and effective. You will own, drive and create world-class user experiences throughout the lifecycle. You will serve as a product owner within an agile, cross-functional team of operations and engineers to work on the most impactful features. You are user-centric, continuously demonstrate strategic & analytical abilities, and are laser focused on executing at speed. In this role, you will partner with diverse cross-functional teams to lead, execute, monitor, and deliver results. You must have the ability to succeed in a fast-paced environment, where success is dependent on your ability to collaborate with cross-functional partners in a positive, productive, and transparent way.

Responsibilities

• Understand CW'S strategic position to deliver features
• Drive product development to build end to end solutions with a team of engineers and designers.
• Serve as a product owner and work with the Product managers to write user stories, prioritize the product backlog, and work closely with engineers to deliver a good product
• Work with UX to analyze current user experiences to define friction points and create seamless and effortless experiences
• Develop a product roadmap and work with cross-functional teams (business, operations, development, UX, analytics) to execute on the roadmap
• Track the task and utilization of the engineers on the team
• Work with the Architect to ensure that a high performance and highly scalable system is engineered
• Apply analytics to evaluate launch outcomes and ongoing platform performance to help build best in class experiences.
• Ensure that best practices and standards are inculcated and ownership is properly delegated within the team
• Bring in the best Agile practices and ensure code quality and code coverage

You Have:

• Bachelor's degree in engineering preferably CS or related discipline
• 5+ of experience in SaaS based product development for the web as well as mobile devices with experience on applications using Python, React and NoSQL, SQL, Search technologies, etc.
• 3+ of technical project management driving end to end implementation from defining user stories to testing and deployment of features
• Strong ability to translate product needs to technology and understand technology.
• Detail-oriented, unfazed by technical detail, committed to flawless execution
• Ability to think out of the box to solve problems
• Ability to participate in technical discussions and help make technical trade-offs
• Excellent verbal and written communication skills; clarity of thought; Team player; ability to interface and build relations at all levels

Good to Have:

• Experience developing customer facing products, technologies and platforms
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
• Strong technical leadership, project management, analytical problem solving, and troubleshooting skills
• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups

You Believe-in & will align with our Business Objectives

• Customer Obsession - Consistently listen to customers; test, enhance and improve the customer experience.
• Breakthrough Simplicity - An innovative approach to make everything simpler
• Diving Deep -Technique used to arrive at a solution-based approach to problem solving and idea creation
• Drive for Results - Focus on end result of any task
• Encourage and Improve - Encouraging and promoting teamwork and focus on continuous self-development at every stage.
• Be Ethical and Respectful - Willingness to do the right thing – even if it is hard; courteousness and being focused on the best in others.

You Will Enjoy

Our start-up environment - fun, casual, informal, family & pet-friendly! Ours is a highly energized playground where brilliant minds come together to make bold, impactful decisions every day! Needless to say, we have excellent filter coffee and health drinks round the clock, lunch buffets, PS4 and Foosball breaks and a stocked kitchen.

We play to win and have fun doing it! We work to engage your brain by organizing brilliant TechTalks by industry leaders and frequent high-on-energy hackathons and engage your crazy fun-side at our well-planned retreats. We are a highly eco-conscious team and we encourage and support our team’s physical & mental wellbeing.

All these and a great set of people to work with - We Are Crediwatch!