Project Manager - Email Domain

Job Description for Customer Support Executive (Voice & Non-Voice)

Job Profile: Customer Support Executive (Voice & Non-Voice)

Position: Customer Support – Voice & Non-Voice Process

Location: Bangalore

Job Mode: Work From Office

Notice Period: Immediate Joiners Preferred

Shifts: Rotational shifts

Compensation: ₹20,000–₹28,000 CTC

Job Description

We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.

Job Responsibilities

• Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
• Provide timely and accurate support, address customer concerns, and ensure satisfaction.
• Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
• Record and update customer interactions in the CRM system accurately.
• Adhere to company policies, attendance, and quality standards while working in rotational shifts.

Eligibility Criteria

• Education: Graduate in any discipline.
• Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
• Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
• Languages: Proficiency in English and Hindi or a South Indian language.
• Availability: Immediate joiners preferred.
• Work Schedule: 6 days a week, 1 day rotational off.

Company: Algogi, Bengaluru, Karnataka

Position: QA Intern

Location: Remote

Duration: 1 month

Compensation: Unpaid

Commitment: Flexible

About Algogi:

At Algogi, we specialize in crafting exceptional digital experiences through innovative software solutions, cutting-edge UI/UX design, and robust product development. With a team of talented professionals, we combine creativity, technical expertise, and strategic thinking to deliver tailored solutions that meet unique business requirements.

Role Overview:

We are looking for a skilled QA Intern to join our team. This remote position offers you the flexibility to contribute on a project-by-project basis, even if you have existing work commitments. You’ll play a pivotal role in enhancing product quality for our diverse range of clients by making sure that all products are bug free that align with Algogi’s mission of excellence.

What you'll be doing:

• Review and analyze system specifications.

• Collaborate with QA Engineers to develop effective strategies and test plans.

• Execute test cases (manual) and analyze results.

• Create logs to document testing phases and defects.

• Report bugs and errors to development teams.

• Help troubleshoot issues.

• Conduct post-release/post-implementation testing.

• Work with cross-functional teams to ensure quality throughout the software development life-cycle.

• He / She should be able to test the UI and Functionality of the applications.

What we are looking for:

• Excellent communication skills.

• Attention to detail.

• Analytical mind and problem-solving attitude.

• Strong organizational skills.

• Basic Knowledge of testing web applications and mobile applications is required.

• Tester should be able to work independently or in a team.

Why Join Algogi?

• Work remotely with flexible hours that fit your schedule.

• Engage in diverse projects that allow you to showcase your creativity and design skills.

• Competitive compensation based on expertise and project scope.

• Opportunity to work with a passionate and innovative team dedicated to digital excellence.

• Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools

• Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances

• Team Building- Build a high quality sales team and lead it in that city

Female candidates Only

Location - Bangalore

Experience - 10+ Years

5 Days Working(Hybrid)

• Strong experience in MEAN stack technologies
• This role will primarily be leading/mentoring Application Development, Database, and Testing teams

 Brief Job description

In order to successfully create world-class pricing products you will need to bring rock-solid back-end skills, micro-service architecture experience and a passion for leading high-performing Agile developer teams.

What you will do

….

Basic Qualifications

• 8+ years of experience as a software developer with a clear history of technical excellence, depth and leadership
• At least 5+ years of experience in managing software development with a strong track record of on-time delivery for large, cross-functional projects
• Experience with hiring, attracting, motivating, coaching, retaining and developing engineers and their leaders.
• Experience with scalable API development and REST services
• Excellent communication, adaptability and collaboration skills
• Bachelor’s degree in Engineering, Computer Science or related field

What You Can Do To Stand Out

• Experience with modern development technologies/languages and cloud-native development
• Proficiency with SQL, data processing and supporting architectural patterns
• Background in Containers (Docker, Kubernetes, Mesos, etc.)
• Automated test, build deployment tools, continuous integration

About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

Responsibilities:

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
• Identifying new revenue opportunities
• Assisting with marketing and promotional projects
• Negotiating with clients to secure the most attractive prices
• Attending networking activities to research and connect with prospective clients.

Requirements:

• Great networking skills.
• Ability to create actionable marketing strategies
• Leadership and strong communication skills
• Strong customer service skills

Job description

Roles and Responsibilities:

· Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#

· Proficient in working with Microsoft SQL Server

· Experience in developing web applications using Angular

· Strong logical, analytical and problem-solving skills

· Strong background in building web applications

· Excellent communication skills

Perks and Benefits

· Excellent Salary structure & Performance based interim hikes.

· Corporate Group Medical Health Insurance for Employees.

· Employee friendly Corporate Work culture

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. 

We're searching for professionals that have a solid track record of creating long-term value for organizations. 

- First and foremost, we- re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. 

- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape. Successful applicants should also be willing to travel.

- Oversee the sales process to attract new clients.

- Work with senior team members to identify and manage risks.

- Maintain fruitful relationships with clients and address their needs effectively.

- Research and identify new market opportunities.

- Prepare and deliver pitches to potential clients.