Project Delivery Expert

Strong Enterprise Customer Success Manager Profile (CPaaS / Telecom / B2B SaaS / Communication Platforms)

Mandatory (Experience 1) – Must have overall 6+ years of professional experience, with a minimum 3+ years specifically in Customer Success / Enterprise Account Management roles within CPaaS, Telecom, Communication Technology, Contact Center SaaS, or B2B SaaS organizations.

Mandatory (Experience 2) – Must have minimum 3+ years of experience managing enterprise-grade accounts with portfolio/account sizes of $50K+ ARR, preferably within communication platforms, customer engagement solutions, CRM ecosystems, or contact center products.

Mandatory (Experience 3) – Must have demonstrated ownership of renewals, upsell, cross-sell initiatives, and Net Revenue Retention (NRR) targets. Candidates with experience in quota-carrying customer success or revenue ownership roles will be highly preferred.

Mandatory (Experience 4) – Must have strong experience owning the complete customer lifecycle post-sales, including onboarding, adoption, retention, account growth, strategic account planning, and customer success execution.

Mandatory ( Experience 5) – Must have experience orchestrating complex enterprise onboarding initiatives involving 5+ stakeholders and cross-functional teams, coordinating with Product, Support, Engineering, Operations, and Customer teams.

Mandatory ( Experience 6) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships.

Mandatory (Experience 7) – Must have the ability to understand and explain SaaS product architecture, APIs, integrations, messaging workflows, telephony concepts, and enterprise product ecosystems at a functional level.

Mandatory (Tools) – Must be proficient in HubSpot or similar CRM platforms, Customer Success tools, reporting dashboards, and analytics platforms to monitor account health, customer usage, and engagement metrics.

Mandatory (Domain) – Candidate must possess hands-on working knowledge in at least two of the following ecosystems: CPaaS platforms, Cloud Contact Center solutions, Telecom/VoIP infrastructure, SMS & Messaging ecosystem, Political/Civic-tech platforms, or Nonprofit/Advocacy domains.

Mandatory (Note) - This role will operate in U.S. time zones and requires candidates to be comfortable working in night shifts (approximately 6:00 PM IST onwards).

At Ungrammary, we go beyond just designing screens — we craft functional, scalable, and emotionally resonant digital experiences that solve real-world problems. Ranked among the Top 20 Global UX Agencies and trusted by leading brands like Adobe, Kotak Mahindra Bank, Adani Capital, AU Small Finance Bank, VMware, Fossil, and many more — we’re looking for young designers ready to shape the future of design with us.

This 6-month Design Trainee Fellowship is crafted for design graduates, self-taught designers, or early-career professionals who are passionate about problem-solving through design and eager to gain hands-on experience. It’s not about academic projects — it’s about real client work, fast learning, and building a foundation aligned with global design standards.

What You’ll Do

• Contribute to user research, wireframing, prototyping, and visual design.
• Translate user needs and business goals into seamless, intuitive digital interfaces.
• Collaborate with experienced designers (including IIT alumni) on live projects across fintech, healthcare, SaaS, and consumer tech.
• Participate in design critiques, brainstorming sessions, and client discussions.
• Create responsive, pixel-perfect UI in Figma, following Material Design best practices.
• Get feedback, iterate quickly, and push your creative limits every day.

Who Should Apply

• Recent graduates ready to start their UX/UI career.
• A strong portfolio showcasing UX/UI projects (personal or client-based).
• Proficiency in Figma and familiarity with Material Design guidelines.
• Good grasp of typography, interaction design, and layout principles.
• Strong communication, collaboration, and attention to detail.
• A curious mindset, openness to feedback, and passion for solving real-world problems.

What We Offer

• Hands-on mentorship from IIT alumni, senior UX strategists, and global design experts.
• Opportunity to work on real, high-impact client projects.
• A clear pathway to a full-time role based on performance and fit.
• Exposure to industries like fintech, healthcare, SaaS, e-commerce, and enterprise software.

Job description:

Job Description:

Job Title: Senior Tableau Developer

Location: Gurgaon

Experience: 4–6 Years

Salary: Negotiable

Job Summary:

We need a Senior Tableau Developer with a minimum of 4 years to join our BI team. The ideal candidate will be responsible for designing, developing, and deploying business intelligence solutions using Tableau.

Key Responsibilities:

· Design and develop interactive and insightful Tableau dashboards and visualizations.

· Optimize dashboards for performance and usability.

· Work with SQL and data warehouses (Snowflake) to fetch and prepare clean data sets.

· Gather and analyse business requirements, translate them into functional and technical specifications.

· Collaborate with cross-functional teams to understand business KPIs and reporting needs.

· Conduct unit testing and resolve data or performance issues.

· Strong understanding of data visualization principles and best practices.

Tech. Skills Required:

· Proficient in Tableau Desktop (dashboard development, storyboards)

· Strong command of SQL (joins, subqueries, CTEs, aggregation)

· Experience with large data sets and complex queries

· Experience working on any Data warehouse (Snowflake, Redshift)

· Excellent analytical and problem-solving skills.

Mail updated resume with current salary-

Website: www.glansolutions.com

Key Skill:

Tableau Developer, Snowflake, SQL, Tableau Desktop, Retail domain, Data warehouse

Strong Databricks / AWS Data Architect profile

Mandatory (Experience 1) – Must have minimum 5+ years of experience in Data Architecture / Data Engineering, with exposure in enterprise-scale data platform modernization initiatives

Mandatory (Experience 2) – Must have minimum 3+ years of deep hands-on experience in Databricks-based lakehouse architecture on AWS, including large-scale data platform implementations

Mandatory (Experience 3) – Strong expertise in Databricks ecosystem including Delta Lake, Databricks SQL, Unity Catalog, Delta Live Tables, and MLflow with focus on performance optimization and security

Mandatory (Experience 4) – Strong experience with AWS data services including S3, Glue, EMR, Lambda, Redshift, Athena, Lake Formation, and DMS, with strong understanding of cloud-native architecture patterns

Mandatory (Experience 5) – Proven experience designing and implementing Medallion (Bronze/Silver/Gold) architecture, scalable data models (Dimensional/Data Vault), and enterprise lakehouse platforms supporting batch and real-time processing

Mandatory (Experience 6) – Must have hands-on experience building scalable ingestion frameworks including batch, streaming, and CDC pipelines using tools like Kafka, Kinesis, Spark, or similar technologies

Mandatory (Skill 1) – Proven experience implementing CI/CD pipelines for data platforms, including infrastructure as code, automated deployments, and environment management

Mandatory (Skill 2) – Hands-on experience enabling data platforms for AI/ML and Generative AI use cases, including feature stores, vector storage, and secure data access patterns

Mandatory (Skill 3) – Experience with orchestration tools such as Apache Airflow or MWAA and designing integration layers for analytics, BI, and AI consumption

Strong Lead Product Designer/ Sr product designer/ Product design manager Profile

Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies

Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)

Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.

Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.

Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.

Mandatory (Company) - Well funded / Top Product Companies

Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure

Mandatory (Role): This is mix role (Team management + Hands-on)\

We are one of the Fast-Growing Software System Integrator and Software Services Company focused on Communications IT. We combine our deep insight in communication industry, unmatched

technical expertise and comprehensive service portfolio to deliver to superior value to our Telecom Services Providers, ISVs and OEM customers. Since our beginning in 2006, we have grown in size and

scale. We bring in unmatched passion and commitment into each new engagement to make it a success. These qualities have earned us respect from customers across the world. Some of the most

well-known communication service providers trust us to design and manage their business-critical IT systems and processes.

Role: Angular Developer
Experience: 3 - 6 years.