
Job description
We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an
in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.
Key Responsibilities:-
The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure
· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments
· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals
· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security
· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems
· Software & Systems Administration: Manage Microsoft 365 administration.
· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools
· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets
· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development
· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness
· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed
· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.
· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.
Preferred Skills:-
. Experience with SOC 2, ISO 27001, or similar security frameworks.
. Experience with advanced firewall configurations and network
architecture.
Job Type: Full-time
Benefits:
- Paid sick time
Shift:
- Day shift
Work Days:
- Monday to Friday
Experience:
- IT management: 2 years (Required)
Work Location: In person

About BlueBox Infosoft
About
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Company Overview:
Planview has one mission: to build the future of connected work with market-leading portfolio management and work management solutions. Planview is a recognized innovator and industry leader, our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Our solutions span every class of work, resource, and organization to address the varying needs of diverse and distributed teams, departments, and enterprises.
As a Sr CloudOps Engineer II, you will oversee teams of Engineers and be a champion for configuration management, technologies in the cloud, and continuous improvement. You will work closely with global leaders to ensure that our applications, infrastructure, and processes are scalable, secure, and supportable. By leveraging your production experience and development skills you will work hand in hand with Engineers (Dev, DevOps, DBOps) to design and implement solutions that improve delivery of value to customers, reduce costs, and eliminate toil.
Responsibilities (What you will do):
- Guide the professional development of Engineers and support the teams to accomplish business goals
- Work closely with leaders in the Israel to align on priorities and architect, deliver, and manage our products
- Build systems that are secure, scalable, and self-healing.
- Manage and improve deployment pipelines.
- Triage and remediate production issues.
- Participate in on-call rotations for escalations.
Qualifications (What you will bring):
- Bachelor's degree is CS or equivalent experience in related field.
- 2+ years managing Engineering teams.
- 8+ years of experience as a site reliability or platform engineer, preferably in a fast-scaling environment
- 5+ years administering Linux and Windows environments.
- 3+ years programming / scripting experience (e.g., Python, JavaScript, PowerShell)
- Strong technical knowledge in OS’s (Linux and Windows), virtualizations, storage systems, networking, and firewall implementations
- Maintaining production environments in the On Premise (90%) and Cloud (10%) (e.g., AWS, Google Cloud, Azure)
- Solid understanding of networking principles and how it applies to data flow and security.
- Automating deployments of cloud based available services (e.g., AWS EC2 / RDS, Docker, Kubernetes)
- Experience managing CI/CD infrastructures, with a strong proficiency in platforms like bitbucket and Jenkins to streamline deployment pipelines and ensure efficient software delivery.
- Management of resources using Infrastructure as Code tools (e.g., CloudFormation, Terraform, Chef)
- Knowledge of observability tools such as LogicMonitor, New Relic, Prometheus, and Coralogix, as well as their implementation.
- Worked within Agile and Lean software development teams.
- Experience working in globally distributed teams.
- Ability to look on the big picture and manage risks.
Job Summary:
We are looking for a highly skilled and experienced DevOps Engineer who will be responsible for the deployment, configuration, and troubleshooting of various infrastructure and application environments. The candidate must have a proficient understanding of CI/CD pipelines, container orchestration, and cloud services, with experience in AWS services like EKS, EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment. The DevOps Engineer will be responsible for monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration, among other tasks. They will also work with application teams on infrastructure design and issues, and architect solutions to optimally meet business needs.
Responsibilities:
- Deploy, configure, and troubleshoot various infrastructure and application environments
- Work with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment
- Monitor, automate, troubleshoot, secure, maintain users, and report on infrastructure and applications
- Collaborate with application teams on infrastructure design and issues
- Architect solutions that optimally meet business needs
- Implement CI/CD pipelines and automate deployment processes
- Disaster recovery and infrastructure restoration
- Restore/Recovery operations from backups
- Automate routine tasks
- Execute company initiatives in the infrastructure space
- Expertise with observability tools like ELK, Prometheus, Grafana , Loki
Qualifications:
- Proficient understanding of CI/CD pipelines, container orchestration, and various cloud services
- Experience with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc.
- Experience in monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration
- Experience in architecting solutions that optimally meet business needs
- Experience with scripting languages (e.g., Shell, Python) and infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation)
- Strong understanding of system concepts like high availability, scalability, and redundancy
- Ability to work with application teams on infrastructure design and issues
- Excellent problem-solving and troubleshooting skills
- Experience with automation of routine tasks
- Good communication and interpersonal skills
Education and Experience:
- Bachelor's degree in Computer Science or a related field
- 5 to 10 years of experience as a DevOps Engineer or in a related role
- Experience with observability tools like ELK, Prometheus, Grafana
Working Conditions:
The DevOps Engineer will work in a fast-paced environment, collaborating with various application teams, stakeholders, and management. They will work both independently and in teams, and they may need to work extended hours or be on call to handle infrastructure emergencies.
Note: This is a remote role. The team member is expected to be in the Bangalore office for one week each quarter.
• Bachelor’s or master’s degree in Computer Engineering,
Computer Science, Computer Applications, Mathematics, Statistics or related technical field or
equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a
different stream of education.
• Well-versed in DevOps principals & practices and hands-on DevOps
tool-chain integration experience: Release Orchestration & Automation, Source Code & Build
Management, Code Quality & Security Management, Behavior Driven Development, Test Driven
Development, Continuous Integration, Continuous Delivery, Continuous Deployment, and
Operational Monitoring & Management; extra points if you can demonstrate your knowledge with
working examples.
• Hands-on experience with demonstrable working experience with DevOps tools
and platforms viz., Slack, Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory,
Terraform, Ansible/Chef/Puppet, Spinnaker, Tekton, StackStorm, Prometheus, Grafana, ELK,
PagerDuty, VictorOps, etc.
• Well-versed in Virtualization & Containerization; must demonstrate
experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox,
Vagrant, etc.
• Well-versed in AWS and/or Azure or and/or Google Cloud; must demonstrate
experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in
any categories: Compute or Storage, Database, Networking & Content Delivery, Management &
Governance, Analytics, Security, Identity, & Compliance (or) equivalent demonstratable Cloud
Platform experience.
• Well-versed with demonstrable working experience with API Management,
API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption, tools &
platforms.
• Hands-on programming experience in either core Java and/or Python and/or JavaScript
and/or Scala; freshers passing out of college or lateral movers into IT must be able to code in
languages they have studied.
• Well-versed with Storage, Networks and Storage Networking basics
which will enable you to work in a Cloud environment.
• Well-versed with Network, Data, and
Application Security basics which will enable you to work in a Cloud as well as Business
Applications / API services environment.
• Extra points if you are certified in AWS and/or Azure
and/or Google Cloud.
We are looking to fill the role of AWS devops engineer . To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities:
- Engineer solutions using AWS services (Cloud Formation, EC2, Lambda, Route 53, ECS, EFS )
- Balance hardware, network, and software layers to arrive at a scalable and maintainable solution that meets requirements for uptime, performance, and functionality
- Monitor server applications and use tools and log files to troubleshoot and resolve problems
- Maintain 99.99% availability of the web and integration services
- Anticipate, identify, mitigate, and resolve issues relating to client facing infrastructure
- Monitor, analyse, and predict trends for system performance, capacity, efficiency, and reliability and recommend enhancements in order to better meet client SLAs and standards
- Research and recommend innovative and automated approaches for system administration and DevOps tasks
- Deploy and decommission client environments for multi and single tenant hosted applications following and updating as needed established processes and procedures
- Follow and develop CPA change control processes for modifications to systems and associated components
Practice configuration management, including maintenance of component inventory and related documentation per company policies and procedures.
Qualifications :
- Git/GitHub version control tools
- Linux and/or Windows Virtualisation (VMWare, Xen, KVM, Virtual Box )
- Cloud computing (AWS, Google App Engine, Rackspace Cloud)
- Application Servers, servlet containers and web servers (WebSphere, Tomcat)
- Bachelors / Masters Degree - 2+ years experience in software development
- Must have experience with AWS VPC networking and security
Description
DevOps Engineer / SRE
- Understanding of maintenance of existing systems (Virtual machines), Linux stack
- Experience running, operating and maintainence of Kubernetes pods
- Strong Scripting skills
- Experience in AWS
- Knowledge of configuring/optimizing open source tools like Kafka, etc.
- Strong automation maintenance - ability to identify opportunities to speed up build and deploy process with strong validation and automation
- Optimizing and standardizing monitoring, alerting.
- Experience in Google cloud platform
- Experience/ Knowledge in Python will be an added advantage
- Experience on Monitoring Tools like Jenkins, Kubernetes ,Nagios,Terraform etc
● Manage AWS services and day to day cloud operations.
● Work closely with the development and QA team to make the deployment process
smooth and devise new tools and technologies in order to achieve automation of most
of the components.
● Strengthen the infrastructure in terms of Reliability (configuring HA etc.), Security (cloud
network management, VPC, etc.) and Scalability (configuring clusters, load balancers,
etc.)
● Expert level understanding of DB replication, Sharding (mySQL DB Systems), HA
clusters, Failovers and recovery mechanisms.
● Build and maintain CI-CD (continuous integration/deployment) workflows.
● Having an expert knowledge on AWS EC2, S3, RDS, Cloudfront and other AWS offered
services and products.
● Installation and management of software systems in order to support the development
team e.g. DB installation and administration, web servers, caching and other such
systems.
Requirements:
● B. Tech or Bachelor's in a related field.
● 2-5 years of hands-on experience with AWS cloud services such as EC2, ECS,
Cloudwatch, SQS, S3, CloudFront, route53.
● Experience with setting up CI-CD pipelines and successfully running large scale
systems.
● Experience with source control systems (SVN, GIT etc), Deployment and build
automation tools like Jenkins, Bamboo, Ansible etc.
● Good experience and understanding of Linux/Unix based systems and hands-on
experience working with them with respect to networking, security, administration.
● Atleast 1-2 years of experience with shell/python/perl scripting; having experience with
Bash scripting is an added advantage.
● Experience with automation tasks like, automated backups, configuring fail overs,
automating deployment related process is a must have.
● Good to have knowledge of setting up the ELK stack; Infrastructure as a code services
like Terraform; working and automating processes with AWS SDK/CLI tools with scripts
The ideal person for the role will:
Possess a keen mind for solving tough problems by partnering effectively with various teams and stakeholders
Be comfortable working in a fast-paced, dynamic, and agile framework
Focus on implementing an end-to-end automated chain
Responsibilities
_____________________________________________________
Strengthen the application and environment security by applying standards and best practices and providing tooling to make development workflows more secure
Identify systems that can benefit from automation, monitoring and infrastructure-as-code and develop and scale products and services accordingly.
Implement sophisticated alerts and escalation mechanisms using automated processes
Help increase production system performance with a focus on high availability and scalability
Continue to keep the lights on (day-to-day administration)
Programmatically create infrastructure in AWS, leveraging Autoscaling Groups, Security Groups, Route53, S3 and IAM with Terraform and Ansible.
Enable our product development team to deliver new code daily through Continuous Integration and Deployment Pipelines.
Create a secure production infrastructure and protect our customer data with continuous security practices and monitoring. Design, develop and scale infrastructure-as-code
Establish SLAs for service uptime, and build the necessary telemetry and alerting platforms to enforce them
Architect and build continuous data pipelines for data lakes, Business Intelligence and AI practices of the company
Remain up to date on industry trends, share knowledge among teams and abide by industry best practices for configuration management and automation.
Qualifications and Background
_______________________________________________________
Graduate degree in Computer Science and Engineering or related technologies
Work or research project experience of 5-7 years, with a minimum of 3 years of experience directly related to the job description
Prior experience working in HIPAA / Hi-Trust frameworks will be given preference
About Witmer Health
_________________________________________________________
We exist to make mental healthcare more accessible, affordable, and effective. At Witmer, we are on a mission to build a research-driven, global mental healthcare company to work on developing novel solutions - by harnessing the power of AI/ML and data science - for a range of mental illnesses like depression, anxiety, OCD, and schizophrenia, among others. Our first foray will be in the space of workspace wellness, where we are building tools to help individual employees and companies improve their mental wellness and raise productivity levels.
- Demonstrated experience with AWS
- Knowledge of servers, networks, storage, client-server systems, and firewalls
- Strong expertise in Windows and/or Linux operating systems, including system architecture and design, as well as experience supporting and troubleshooting stability and performance issues
- Thorough understanding of and experience with virtualization technologies (e.g., VMWare/Hyper-V)
- Knowledge of core network services such as DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing is required
- Experience in reading, writing or modifying PowerShell, Bash scripts & Python code.Experience using git
- Working know-how of software-defined lifecycles, product packaging, and deployments
- POSTGRESSQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
- At least 2 from AWS Associate Solutions Architect, DevOps, or SysOps
- At least 1 from AWS Professional Solutions Architect, DevOps
- AWS: S3, Redshift, DynamoDB, EC2, VPC, Lambda, CloudWatch etc.
- Bigdata: Databricks, Cloudera, Glue and Athena
- DevOps: Jenkins, Bitbucket
- Automation: Terraform, Cloud Formation, Python, Shell scripting Experience in automating AWS infrastructure with Terraform.
- Experience in database technologies is a plus.
- Knowledge in all aspects of DevOps (source control, continuous integration, deployments, etc.)
- Proficiency in security implementation best practices on IAM policies, KMS encryption, Secrets Management, Network Security Groups etc.
- Experience working in the SCRUM Environment
• Develop and maintain CI/CD tools to build and deploy scalable web and responsive applications in production environment
• Design and implement monitoring solutions that identify both system bottlenecks and production issues
• Design and implement workflows for continuous integration, including provisioning, deployment, testing, and version control of the software.
• Develop self-service solutions for the engineering team in order to deliver sites/software with great speed and quality
o Automating Infra creation
o Provide easy to use solutions to engineering team
• Conduct research, tests, and implements new metrics collection systems that can be reused and applied as engineering best practices
o Update our processes and design new processes as needed.
o Establish DevOps Engineer team best practices.
o Stay current with industry trends and source new ways for our business to improve.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Manage timely resolution of all critical and/or complex problems
• Maintain, monitor, and establish best practices for containerized environments.
• Mentor new DevOps engineers
What you will bring
• The desire to work in fast-paced environment.
• 5+ years’ experience building, maintaining, and deploying production infrastructures in AWS or other cloud providers
• Containerization experience with applications deployed on Docker and Kubernetes
• Understanding of NoSQL and Relational Database with respect to deployment and horizontal scalability
• Demonstrated knowledge of Distributed and Scalable systems Experience with maintaining and deployment of critical infrastructure components through Infrastructure-as-Code and configuration management tooling across multiple environments (Ansible, Terraform etc)
• Strong knowledge of DevOps and CI/CD pipeline (GitHub, BitBucket, Artifactory etc)
• Strong understanding of cloud and infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud Infrastructure architectures and designs and recommendations
o AWS services like S3, CloudFront, Kubernetes, RDS, Data Warehouses to come up with architecture/suggestions for new use cases.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
Good to have
• Experience with code quality tools, static or dynamic code analysis and compliance and undertaking and resolving issues identified from vulnerability and compliance scans of our infrastructure
• Good knowledge of REST/SOAP/JSON web service API implementation
•
Your skills and experience should cover:
-
5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).
-
Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.
-
5+ years of experience using one or more modern programming languages (Python, Node.js).
-
Hands-on experience migrating data to the AWS cloud platform
-
Experience with Scrum/Agile methodology.
-
Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)
-
Experience with AWS Data Storage Tools.
-
Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.
-
Experience working with GIT, or similar tools.
-
Ability to communicate and represent AWS Recommendations and Standards.
The following areas are highly advantageous:
-
Experience with Docker
-
Experience with PostgreSQL database










