IT Manager

Job Title: Chief Manager – IT Infrastructure & Security

Location: Gurgaon

Experience: 12+ year in same

Qualification: B.Tech/MCA

Preferred Certifications: Palo Alto PCCSE, CyberArk, Nutanix NCP, VMware VCP, CCNP.

Must have exp in Server, network, firewall, edr, virtualization system (vm-ware, dutanix)

Technical Experience Required:

• AWS (Amazon Web Services) and/or Microsoft Azure
• VMware ESX / ESXi
• Windows Server
• Active Directory (AD)
• Kaseya
• DNS & DHCP
• Forcepoint / Websense
• Kaspersky AV
• Cisco networking
• SAN (Storage Area Network)
• Core Networking Tech: VoIP (Voice over IP), VPN (Virtual Private Network), TCP/IP, WAN/LAN/WLAN routing, and switching protocols.

Key Deliverables

Infrastructure Architecture & Operations

• Own the scoping, architecture and design of new infrastructure that will support the business.
• Administer HP Infrastructure, Nutanix HCI, Dell VxRail, VMware, Windows and Linux environments.
• Architect, monitor and maintain Active Directory services, File Services, Server Infrastructure and WAN/LAN/WLAN supporting business-critical systems.
• Be responsible for server, storage, network, security and monitoring hardware, software and services, ensuring they are optimised for availability, stability, integrity, performance and scalability.
• Forecast demand for storage, computing and network capacity, and take appropriate action before capacity limits are reached.
• Maintain IT hardware and software — including servers, peripherals, network nodes, terminals and wiring — manage equipment inventory and the hardware life cycle.

Network & End-User Computing

• Manage LAN/WAN, VPN, Cisco routing/switching and Cisco Meraki WiFi environments.
• Troubleshoot and quickly resolve network issues.
• Oversee end-user computing — laptops, desktops, printers, AV devices, iOS devices/iPad, MDM and endpoint management — and end-user support operations across Head Office, Stores and Warehouse. Security, Identity & Compliance
• Manage Palo Alto firewalls, SentinelOne EDR/XDR, CyberArk PAM, GTB DLP and Forcepoint/ForceScout security platforms.
• Perform regular security monitoring to identify any possible intrusions.
• Manage certificate/PKI and domain/DNS services, including issuance, renewal, rotation and revocation.
• Establish and maintain corporate IT infrastructure standards for configuration and security.
• Ensure IT governance, audit and compliance requirements are met.

Continuity, Backup & Performance

• Define, implement, test and maintain data back-up and recovery protocols to ensure availability.
• Drive business continuity, backup, disaster recovery and infrastructure modernisation projects.
• Be accountable for measuring and optimising application and infrastructure performance, and lead recovery actions after system failures.
• Monitor and maintain infrastructure stability against defined KPIs.

Leadership, Vendor & Governance

• Provide support to, manage and train the IT Infrastructure team.
• Manage vendor relationships, budgets, SLAs and team performance.
• Project-plan with clear and concise communication methods.
• Prepare and maintain documentation of the IT infrastructure.

Additional Technical Competencies

The candidate must have experience in one or more of the following areas:

Network & Infrastructure Engineering

• Proficient understanding of IP networking: Cisco, TCP/IP, Window Server, Network Security, Cloud Servers that includes technical and functional understanding of network security, VOIP, WAN, LAN, and internet routing and switching protocols, wireless and VPN capabilities.
• Demonstrated Data Center/Server Room build out experience (Power, Network, Cooling, etc...).
• Expertise in VMware ESX, SAN, Monitoring tools, and Operating Systems (strong understanding of Windows).
• Experience in managing VMware environment.
• Experience in managing cloud-based infrastructure like AWS/Azure.
• Expertise in windows environment in domain/Forrest/DNS/DHCP. System Administration & Maintenance
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Use of system management tool Kaseya and development of new scripts in this tool for deployment of policies.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Manage processes to Create, change, and delete user accounts per request from HR.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

Security, Backups & Data Protection

• Skilled in managing websense/forcepoint DLP/Web security.
• Experience in managing Kaspersky antivirus system.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Closely monitoring and developing the procedures for backups of the servers.
• Perform regular file archival and purge as necessary.

Monitoring, Testing & Troubleshooting

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Daily monitor the Server Event Logs, Firewall and other security equipment logs and also the logs of scheduled archival software.
• Test the operating system software, the networking software and also the computer hardware.
• Must possess the initiative to resolve issues before they become critical.

Project Management & Documentation

• To assist IT Head for technical issues on various projects such as support on testing, rolling out and execution of projects.
• Strong written communication skills including documentation.

mail updated resume with salary details-

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

About Nerve Solutions

Nerve Solutions is a team of engineers building products for real-time risk management and surveillance in financial markets. Our solutions enable market participants to identify, monitor, and quantify risks and anomalies in live markets, allowing them to take corrective action at sub-second speeds.

We also develop products for automated trading and have become a trusted technology partner to some of the largest financial services organizations in the region.

About the Role

We are looking for a proactive and detail-oriented IT & Information Security Engineer to manage and maintain the organization's IT infrastructure while ensuring the security, availability, and reliability of our systems. The role involves providing technical support, administering hardware and software, strengthening cybersecurity practices, monitoring network activities, and implementing security controls to safeguard organizational assets.

The ideal candidate should have strong infrastructure knowledge, a security-first mindset, and the ability to troubleshoot technical issues while continuously improving the organization's IT environment.

Roles & Responsibilities

• Manage and maintain the organization's IT infrastructure, including hardware, software, servers, and network systems.
• Provide technical support to employees by troubleshooting hardware, software, network, and system-related issues.
• Configure, deploy, and maintain desktops, laptops, peripherals, printers, and other IT equipment.
• Set up user accounts, systems, and required software for new employees and support onboarding activities.
• Monitor network performance and employee network activities to ensure system security and compliance.
• Implement and maintain endpoint security solutions, antivirus tools, firewalls, and access control mechanisms.
• Perform regular system updates, security patching, vulnerability assessments, and preventive maintenance.
• Identify infrastructure risks and recommend security enhancements to minimize vulnerabilities.
• Maintain documentation for IT assets, software licenses, network configurations, security policies, and system inventories.
• Assist in implementing information security best practices, security audits, and compliance initiatives.
• Coordinate with internal teams to ensure IT services effectively support business operations.
• Stay updated with the latest cybersecurity threats, technologies, and industry best practices.

Required Skills

• 2–4 years of experience in IT Infrastructure, System Administration, or Information Security.
• Strong knowledge of Windows operating systems, networking, servers, and IT infrastructure.
• Experience troubleshooting hardware, software, network, and user-related issues.
• Knowledge of network security, endpoint protection, firewalls, VPNs, and vulnerability management.
• Experience with Active Directory, user access management, and system administration.
• Familiarity with Microsoft 365 administration is an added advantage.
• Understanding of backup, disaster recovery, and IT asset management.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication and documentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Certifications such as CompTIA A+, Network+, Security+, Microsoft, CCNA, or equivalent will be an added advantage.

About the role

We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.

This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.

If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.

Key responsibilities (Primary: IT Admin + Security)

• Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
• Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
• Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
• Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
• Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
• Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
• Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
• Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
• Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
• Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.

Secondary responsibilities (AWS + DevOps + DB ops support)

• Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
• Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
• Assist engineering with DevOps operations:
• CI/CD support (deployment coordination, rollbacks, environment configuration)
• Secrets/credentials management and rotation (no shared creds)
• DNS + SSL/TLS certificates, basic monitoring/alerting coordination
• Bonus: Docker/Kubernetes and Terraform exposure
• Basic database operations (admin-lite):
• DB user creation, roles/permissions, least-privilege access
• IP allowlisting/whitelisting for DB access via VPN/approved sources
• Backup/restore verification coordination and basic monitoring signals (connections/storage)

Requirements

• 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
• Hands-on with Google Workspace or Microsoft 365 administration.
• Must have hands-on experience leading or executing an email suite migration (e.g., Google Workspace ↔ Microsoft 365), including mailbox migration, DNS cutover, MX/SPF/DKIM/DMARC reconfiguration, and user transition management.
• Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
• Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
• Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
• Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.

Nice to have

• Experience implementing MDM at scale (Intune/Jamf/SureMDM).
• Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
• Scripting for automation (PowerShell/Bash/Python).
• Familiarity with managed databases and secure access patterns.

A Senior Cybersecurity Engineer is responsible for safeguarding an organization’s IT infrastructure, applications, and data against cyber threats. With 5–10 years of experience, the role demands expertise in designing, implementing, and managing advanced security solutions, conducting risk assessments, and responding to incidents. Senior Engineers also mentor junior staff and contribute to strategic security planning.

Key Responsibilities

• Design, implement, and manage enterprise-level security solutions (firewalls, IDS/IPS, SIEM, endpoint protection).
• Conduct vulnerability assessments, penetration testing, and risk analysis.
• Monitor and respond to security incidents, ensuring timely resolution and documentation.
• Develop and enforce security policies, standards, and compliance frameworks (ISO 27001, NIST, GDPR).
• Collaborate with IT and business teams to integrate security into system architecture and processes.
• Lead incident response drills and disaster recovery planning.
• Provide guidance and mentorship to junior cybersecurity staff.
• Stay updated on emerging threats, tools, and technologies.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
• 5–10 years of proven experience in cybersecurity engineering or related roles.
• Strong knowledge of network security, cloud security (AWS, Azure, GCP), and endpoint protection.
• Hands-on experience with SIEM tools (Splunk, QRadar, ArcSight), firewalls, and intrusion detection/prevention systems.
• Certifications such as CISSP, CISM, CEH, or OSCP are highly desirable.

Skills

• Advanced problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Ability to manage complex projects and handle escalations effectively.
• Proactive mindset with adaptability to evolving cyber threats.

Job Description: Lead - Cloud Engineering (AWS / Azure)

Role Title: Lead - Cloud Engineering

Experience Level: 10+ Years

Domain Focus: Healthcare AI & Cloud Infrastructure

Location: Remote

Job Overview

We are seeking an experienced Lead - Cloud Engineering with over 10 years of IT experience to lead our cloud strategy, architecture, and infrastructure teams. In this role, you will oversee end-to-end cloud deployment, multi-cloud migration, and scalable architecture designed to support cutting-edge Generative AI applications in the healthcare technology domain.

The ideal candidate brings deep technical expertise in both AWS and Azure, strong hands-on capability in cloud infrastructure, and proven leadership experience driving security, compliance, and team growth.

Key Responsibilities

Cloud Architecture & Migration

• Lead the architecture, design, and execution of cloud migrations, deployments, and modernizations across AWS and Azure environments.
• Drive Infrastructure as Code (IaC) standards using Terraform, CloudFormation, or Bicep to ensure scalable, automated infrastructure provisioning.
• Build high-availability, low-latency architectures optimized for data-intensive Generative AI and Machine Learning workloads.

Security & Healthcare Compliance

• Enforce healthcare security standards including HIPAA, HITRUST, SOC 2, and data governance best practices across all cloud assets.
• Implement Zero-Trust security, Identity Access Management (IAM), data encryption key management, and continuous vulnerability monitoring.

Leadership & Team Management

• Manage, mentor, and scale a high-performing team of DevOps, Cloud, and SRE Engineers.
• Drive Agile workflows, sprint planning, incident response frameworks, and SLA compliance.
• Collaborate closely with Data Engineering, AI/ML, and Software Product teams to align infrastructure with business roadmaps.

Operations & FinOps

• Establish cloud cost optimization strategies (FinOps) to manage computing costs associated with AI models and large-scale data processing.
• Manage monitoring, alerting, and telemetry frameworks (e.g., Prometheus, Datadog, CloudWatch) to ensure 99.99% uptime.

Key Requirements

• Experience: 10+ years of overall IT experience with at least 5+ years in a cloud leadership or lead architect role.
• Cloud Platforms: Advanced hands-on expertise with both AWS (e.g., EC2, S3, EKS, Bedrock, SageMaker) and Azure (e.g., AKS, Azure OpenAI, Blob, Virtual Machines).
• DevOps & IaC: Strong background in Terraform, Docker, Kubernetes, CI/CD pipelines (GitHub Actions, GitLab CI, or Jenkins).
• Domain Knowledge: Prior experience building or managing cloud environments within Healthcare, Life Sciences, or HealthTech is strongly preferred.
• AI/ML Familiarity: Experience supporting cloud infrastructure for machine learning pipelines, LLM deployments, or GPU compute management.
• Certifications (Preferred): AWS Certified Solutions Architect – Professional, Azure Solutions Architect Expert, or Certified Kubernetes Administrator (CKA).

Cyber Security Expert

We are seeking a highly skilled Cyber Security Expert with strong expertise in AI-driven

security tools and ethical hacking techniques. The ideal candidate will safeguard our digital

infrastructure, proactively identify vulnerabilities, and design intelligent defense mechanisms

against evolving cyber threats.

Key Responsibilities

• Threat Analysis: Identify, assess, and mitigate potential risks across systems and

networks.

• AI Security Tools: Deploy and manage AI-based solutions for intrusion detection,

anomaly monitoring, and predictive threat modelling.

• Ethical Hacking: Conduct penetration testing, simulate cyber-attacks, and recommend

remediation strategies.

• Incident Response: Lead investigations, contain breaches, and implement recovery

measures.

• Compliance & Governance: Ensure adherence to data protection laws, industry

standards, and organizational policies.

• Training & Awareness: Educate employees on best practices and emerging threats.

Required Skills & Qualifications

• Proven hands-on experience with AI-powered security platforms (e.g., SIEM, SOAR,

ML-based anomaly detection).

• Strong knowledge of ethical hacking tools (Metasploit, Burp Suite, Kali Linux, etc.).

• Expertise in network security, firewalls, IDS/IPS, and endpoint protection.

• Familiarity with cloud security (AWS, cloud platform).

• Proficiency in scripting languages (Python, Bash, PowerShell) for automation.

• Solid understanding of cryptography, authentication protocols, and secure coding

practices.

ZyrOps Technologies is looking for a Senior Cloud Engineer with strong hands-on experience in Microsoft Azure, cloud infrastructure, networking, security, migration, and modernization.

Key Responsibilities:

• Design and manage Azure Landing Zones using Hub & Spoke architecture.
• Manage Azure IaaS and PaaS environments.
• Implement Azure Policy, Monitor, Sentinel, and Defender for Cloud.
• Design and manage Azure Firewall, Load Balancer, Application Gateway, ExpressRoute, and VPN.
• Lead on-premises to Azure migration projects.
• Develop Disaster Recovery and application modernization solutions.
• Manage Azure Arc, AKS, and Azure Virtual Desktop (AVD).
• Work with Azure VMware Solution (AVS) and Nutanix.
• Troubleshoot cloud infrastructure, networking, and security issues.
• Optimize cloud environments for performance, scalability, security, and cost.
• Collaborate with DevOps, infrastructure, security, and development teams.
• Maintain technical documentation and follow cloud architecture and security best practices.

IT Systems Engineer

Location: Bengaluru, India · On-site | Experience: 5+ years in IT systems / infrastructure

Department: IT & Information Security | Employment Type: Full-time | Reports To: Engineering Leadership

Focus: Own the identity, endpoints, network, and compliance backbone that powers immersive technology at

scale.

The Mission

About Metadome.ai

Metadome.ai is an immersive 3D & XR technology company that enables cloud-based, photorealistic, and captivating customer experiences for brands. Our technology offers a complete stack for creating immersive 3D & XR applications with omni-channe deployment across both in-store and digital touchpoints, and over a multitude of devices. These experiences span a spectrum of use cases across the automotive, home décor, fashion, and cosmetics & accessories sectors. Our flagship automotive platform — Autodome — enables unprecedented photorealistic, cloud-based immersive 3D & XR applications that cover the entire pre-retail funnel, empowering brands to launch products virtually and drive awareness, engagement, and bookings among modern automotive consumers. Today, we are trusted partners to leading brands across the globe — including Unilever, MG Motor, Lexus, Asian Paints, Tata Motors, and Royal Enfield, among others. We have also partnered with the likes of TCS, SAP , and PwC, and are an active voice in the XR community, including the

Metaverse Standards Forum and the VR/AR Association.

About the Role

We are looking for a hands-on IT Systems Engineer to own and run the technology backbone that keeps our teams productive and our data secure. You will be the single point of accountability for IT operations and information security across a multi-location business where 24x7 systems availability is core to how we operate — managing identity, endpoints, network, and our cloud workspace, while operating and continuously hardening our GDPR, SOC 2, and ISO 27001 compliance posture.

This is a builder-operator role, not a supervisory one. We run a tight ship on security and compliance, and we expect you to have personally implemented and operated the systems and controls described below — you should know them inside out, down to the configuration, the evidence, and the edge cases.

Core Responsibilities

● Identity & Access Management — JumpCloud:

○ Own the JumpCloud directory end-to-end: user lifecycle (joiner / mover / leaver), groups, and organizational structure.

○ Administer SSO, enforce MFA, and configure conditional and device-based access policies across all SaaS applications.

○ Manage cross-platform device policies (macOS, Windows, Linux) via JumpCloud device management, including disk encryption and compliance baselines.

○ Integrate RADIUS / LDAP for Wi-Fi and application authentication.

○ Automate onboarding and offboarding to guarantee least-privilege access and clean, auditable deprovisioning.

● Google Workspace Administration — GWS:

○ Administer the Google Workspace tenant: users, groups, organizational units, and email routing.

○ Configure and enforce security controls — 2-Step Verification, context-aware access, DLP rules,

and sharing / visibility policies.○

○ Manage retention, eDiscovery, and legal holds through Google Vault. Optimize licensing and SaaS spend across Workspace and other portals.

Endpoint & Threat Protection — Sophos:

○ Deploy, configure, and manage Sophos Central (Intercept X / XDR) across all endpoints and

servers.

○ Monitor alerts, triage threats, and lead incident detection, response, and remediation.

○ Maintain endpoint encryption, web / application control, and device-hardening standards.

○ Where Sophos Firewall is in use, manage firewall policies, IPS, and secure remote access.

Network, Firewall & Wi-Fi:

○ Design, configure, and maintain firewalls, VLAN segmentation, VPN, and secure remote access.

○ Administer enterprise Wi-Fi and wired networks (switches, access points), including

RADIUS-backed authentication.

○ Manage LAN / WAN connectivity, ISP relationships, and network performance and uptime.

○ Implement network monitoring, intrusion detection, and centralized logging.

Hardware, Software & Asset Management:

○ Own the full hardware lifecycle — procurement, provisioning / imaging, maintenance, repair, and

decommissioning.

○ Support a mixed fleet of macOS, Windows, and Android devices, including high-performance workstations and XR / VR hardware used by our creative and engineering teams.

○ Maintain an accurate hardware and software inventory and asset register.

○ Manage software deployment, patch management, and license compliance.

Security, Risk & Compliance — GDPR · SOC 2 · ISO 27001:

○ Operate and continuously improve the company's Information Security Management System

(ISMS).

○ Own day-to-day compliance for GDPR, SOC 2 (Type II), and ISO/IEC 27001 — including control

implementation, evidence collection, and continuous monitoring.

○ Conduct risk assessments, internal audits, periodic access reviews, and vendor security / DPA

assessments.

○ Serve as a primary point of contact during external audits and customer security reviews.

○ Maintain security policies, records of processing (RoPA), DPIAs, and incident / breach-response

runbooks.

○ Drive security-awareness and phishing-simulation programs across the organization.

IT Operations & Support:

○ Ensure 24x7 high availability of core systems and meet defined uptime and SLA metrics.

○ Provide escalation-level troubleshooting and support across macOS, Windows, and Android.

○ Manage backups, disaster recovery, and business-continuity testing.

○ Coordinate internal teams and third-party vendors to deliver IT projects on time and within

budget.

○ Maintain documentation, runbooks, and standard operating procedures.

○ Own and report on the IT budget and asset allocation.

Required Skills & Experience

● 5+ years in IT systems / infrastructure engineering — with direct, hands-on ownership of the systems

below rather than purely supervisory exposure.

● JumpCloud — demonstrated hands-on expertise across identity, SSO, MFA, and device management.

● Google Workspace (GWS) — deep admin-console experience including security, DLP , and Vault.

● Sophos — hands-on endpoint / XDR administration and threat response.

● Networking — firewall configuration, Wi-Fi, VLANs, VPN, LAN / WAN, and RADIUS / LDAP fundamentals.

● GDPR, SOC 2 & ISO 27001 — hands-on — you have personally taken an organization through at least one

full audit / certification cycle and know the controls, evidence, and auditor expectations inside out.

Cross-platform support — proven troubleshooting across macOS, Windows, and Android in a 24x7, multi-location environment.

System security — solid grasp of IDS / IPS, endpoint hardening, encryption, and backup / recovery.

Education — B.Sc. / B.Tech in Information Technology, Computer Science, or a related discipline.

Mindset — strong documentation discipline, ownership, resourcefulness, and a structured, problem-solving approach.

Preferred Qualifications

●Relevant certifications — e.g., ISO 27001 Lead Implementer / Auditor, CompTIA Security+ / Network+, or vendor certifications from JumpCloud and Sophos.

●Experience with compliance-automation platforms such as Sprinto, Vanta, or Drata.

●Scripting and automation for IT operations (Bash, PowerShell, or Python).

●Experience in a fast-paced SaaS or technology company serving enterprise and global clients.

●Familiarity with supporting creative, 3D, or XR workflows and high-performance computing environments.

Why Join Us

You will own the systems and security posture of a company building category-defining immersive technology for some of the world's most recognizable brands. It is a high-trust, high-ownership role with the autonomy to design things properly — and the visibility that comes with keeping a security- and compliance-first business running

flawlessly.

Role Summary

Own the end-to-end Cloud & ITO practice engine—build and take platform/solution-led offers to market, drive rapid expansion across existing accounts, and run a scalable, profitable managed services model (CloudOps/InfraOps/DevSecOps/SRE). This role is accountable for GTM + delivery governance + margin with strong standards, automation, FinOps discipline, and measurable operational outcomes (availability, cost, cycle time, MTTR).

Key Responsibilities

Create & Take Offers to Market (Platform / Solutions-Led)

Build signature offers with clear outcomes, scope boundaries, and pricing/GM guardrails across Cloud Migration & Modernization, CloudOps/Managed Cloud Services, DevSecOps enablement & platform engineering, SRE/reliability engineering, FinOps from Day‑1, and hybrid/multicloud operating models.

Own assets that win: reference architectures, runbooks, proposal modules, ROI/TCO models, and demo/POV kits.

Lead platform-first positioning: “solution + operating model” with dashboards, governance, and measurable outcomes.

Rapid Expansion Across Existing Accounts (Land-and-Expand)

Create expansion plays inside current accounts: cloud cost optimization, reliability uplift, security hardening, DC exit, managed services takeovers, and automation of ops.

Partner with Sales to build account expansion blueprints and convert them via workshops/POVs.

Operate a consistent pipeline-to-expansion cadence: discovery → workshop/POV → scale program.

Managed Services Ownership (Cloud + Infra + Ops)

Stand up and scale Managed Cloud & Infrastructure Services: L2/L3 support model, ITIL-aligned processes, SLAs/OLAs, on-call, and incident/problem/change management.

Define a service catalog, runbooks, shift-left playbooks, and automation-first operations (ticket deflection, self-heal, IaC).

Establish governance: weekly ops reviews, monthly service reviews, and continual improvement plans (CIP).

Delivery Excellence & Profitability

Run a profitable model: utilization/pyramid health, delivery productivity, margin realization, leakage control, and change-order discipline.

Ensure operational compliance and audit readiness (security, access controls, change control).

Drive standardization and reuse of accelerators (IaC modules, golden pipelines, monitoring templates, hardening baselines).

Tool & Partner Ecosystem

Drive partner-led motions with hyperscalers and key platform providers; define co-sell plays and enablement.

Prevent tool sprawl: standardize toolchain and enforce engineering standards and controls across accounts.

Talent & Practice Build-out

Build/lead architects, CloudOps leads, SRE, DevSecOps, network/infra SMEs; define competency tracks and certifications.

Create a skills-to-demand plan and maintain a deployment-first model with bench-to-billable conversion discipline.

Areas of Expertise / Experience

Cloud architecture and engineering on AWS/Azure/GCP; hybrid and multicloud patterns

CloudOps/InfraOps managed services: ITSM, L2/L3 operations, SRE/observability, service governance

DevSecOps and platform engineering: CI/CD, IaC, environment automation, policy-as-code

FinOps: unit cost models, tagging standards, rightsizing, RI/SP governance, chargeback/showback

Security posture management: IAM patterns, CSPM, vulnerability management, change/access controls

Automation-first operations: self-healing, runbook automation, ticket deflection, reliability engineering

Success Metrics

Growth + expansion: bookings/pipeline, win-rate, and expansion penetration across existing accounts

Operational outcomes: SLA attainment, MTTR/incident reduction, change success rate, uptime/service reliability

Cost & efficiency: unit cost reduction, rightsizing savings, automation coverage, ticket deflection/shift-left

Profitability: GM at booking + realization, utilization, estimation variance/leakage control

Scalability: reuse of accelerators/IaC, certification progress, partner-sourced pipeline

Tool Expertise & Platforms (expected/preferred)

Cloud

AWS / Azure / GCP (architecture + operations)

IaC & Configuration

Terraform, CloudFormation/Bicep, Ansible

CI/CD & DevSecOps

GitHub/GitLab/Jenkins/Azure DevOps

SAST/DAST; secrets management

Observability/APM

Datadog, New Relic, Dynatrace, Prometheus/Grafana, ELK/Splunk

ITSM

ServiceNow (preferred), Jira Service Management

Security & Posture

CSPM (e.g., Prisma Cloud / Microsoft Defender for Cloud), policy-as-code, IAM patterns

FinOps

Tagging standards, dashboards, RI/SP governance; chargeback/showback

Experience

15–18+ years in cloud/infra/ITO leadership; 5+ years running managed services or practice portfolios.

Strong pursuit leadership across discovery → solution → estimate → SoW → delivery handoff; comfort owning GM guardrails.

Proven record of building repeatable offers and scaling operations with measurable outcomes.

Skills

cloud architecture and engineering

managed services leadershipdevsecops and platform engineeringsite reliability engineering srefinops and cost optimizationsecurity and compliance

Location : Kochi

Candidated must be in Kerala and should be willing to relocate.

Notice Period : up to 30 days

Job Summary

We are seeking a motivated and detail-oriented Junior Azure Cloud Engineer with 2–3 years of experience in Microsoft cloud technologies. The ideal candidate will have hands-on experience in Microsoft Azure infrastructure services and Microsoft 365 administration. This role involves supporting cloud environments, managing identity and security, and assisting in cloud-based deployments and operations.

Key Responsibilities

• Manage and support Azure Entra ID (Azure Active Directory) including user management, group policies, conditional access, and identity governance.
• Configure and maintain Azure networking components such as Virtual Networks (VNet), Subnets, NSGs, VPN, and Load Balancers.
• Deploy and manage Azure Compute services including Virtual Machines, App Services, and related infrastructure.
• Administer Azure Storage services (Blob, File Shares, Backup, etc.).
• Monitor and maintain Microsoft 365 environments including Exchange Online, Teams, and SharePoint Online.
• Administer SharePoint Online sites, permissions, and configurations.
• Manage and monitor security policies using Microsoft 365 Security Center.
• Support cloud governance, compliance, and security best practices.
• Troubleshoot cloud infrastructure and M365-related issues.
• Collaborate with internal teams to support cloud migration and deployment activities.
• Document configurations, processes, and standard operating procedures.

Required Skills & Qualifications

• 2–3 years of hands-on experience in Microsoft Azure cloud services.
• Strong experience with Azure Entra ID, Azure Networking, Azure Storage, and Azure Compute services.
• Experience in Microsoft 365 Administration.
• Hands-on experience in SharePoint Online administration.
• Experience working with Microsoft 365 Security Center.
• Good understanding of cloud security, identity management, and governance.
• Strong troubleshooting and problem-solving skills.
• Good communication and documentation skills.

Nice to Have (Added Advantage)

• Experience with Azure DevOps (CI/CD pipelines, Repos, Boards, etc.).
• Basic scripting knowledge (PowerShell, Azure CLI).
• Azure or Microsoft 365 certifications.