
Job Description
Experience : 10+ Years
Location : Pune
Job Requirements:
- Minimum of 10+ years of experience with a proven record of increased responsibility
- Hands on experience in design, development and managing Big Data, Cloud, Data warehousing
- and Business Intelligence projects
- Experience of managing projects in Big Data, Cloud, Data warehousing, Business Intelligence
- Using open source or top of the line tools and technologies
- Good knowledge of Dimensional Modeling
- Experience of working with any ETL and BI Reporting tools
- Experience of managing medium to large projects, preferably on Big Data
- Proven experience in project planning, estimation, execution and implementation of medium to
- large projects
- Should be able to effectively communicate in English
- Strong management and leadership skills, with proven ability to develop and manage client
- relationships
- Proven problem-solving skills from both technical and managerial perspectives
- Attention to detail and a commitment to excellence and high standards
- Excellent interpersonal and communication skills, both verbal and written
- Position is remote with occasional travel to other offices, client sites, conventions, training
- locations, etc.
- Bachelor’s degree in Computer Science, Business\Economics, or a related field or demonstrated,
- equivalent/practical knowledge or experience
Job Responsibilities:
- Day to day project management, scrum and agile management including project planning, delivery
- and execution of Big Data and
- Primary Point of contact for customer related to all project engagements, delivery and project
- escalations
- Design right architecture and technology stack depending on business requirement on Cloud / Big
- Data and BI related technologies both some on-premise and on cloud
- Liaise with key stakeholders to define the Cloud / Big data solutions roadmap, prioritize the
- deliverables
- Responsible for end to end project delivery of Cloud / Big Data Solutions from project estimations,
- project planning, resourcing and monitoring perspective
- Drive and participate in requirements gathering workshops, estimation discussions, design
- meetings and status review meetings
- Support & assist the team in resolving issues during testing and when the system is in production
- Involved in the full customer lifecycle with a goal to make customers successful and increase
- revenue and retention
- Interface with the offshore engineering team to solve customer issues
- Develop programs that meet customer needs with respect to functionality, performance,
- scalability, reliability, schedule, principles and recognized industry standards
- Requirement analysis and documentation
- Manage day-to-day operational aspects of a project and scope
- Prepare for engagement reviews and quality assurance procedures
- Visit and/or host clients to strengthen business relationships

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Location : Gurugram, India (Immediate Joining)
Job Type : Full-Time
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- Collaborate with UI/UX designers to create intuitive user interfaces.
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- 4+ Years of experience in Flutter app development.
- Proficient in Dart with strong object-oriented programming skills.
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Mandatory experience in Postgres and MySql.
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Superb interpersonal, communication, and collaboration skills.
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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai


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Best package in the industry.
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