46+ IT service management Jobs in India

Responsibilities:

• Security Monitoring and Incident Response:
• Monitor security systems (e.g., SIEM, IDS/IPS, firewalls) for suspicious activity.
• Investigate and respond to security incidents, including malware infections, data breaches, and unauthorized access attempts.   
• Perform root cause analysis of security incidents and implement corrective actions.
• Develop and maintain incident response plans and procedures.
• Vulnerability Management:Conduct regular vulnerability assessments and penetration testing.
• Identify and prioritize security vulnerabilities in systems and applications.   
• Coordinate with IT teams to remediate identified vulnerabilities.
• Manage and maintain vulnerability scanning tools.
• Security Infrastructure Management:
• Configure and maintain security devices and software, including firewalls, intrusion detection/prevention systems, antivirus software, and VPNs.
• Implement and manage access control systems and policies.
• Ensure the security of cloud-based systems and applications.
• Manage and maintain PKI infrastructure.

We are looking for a dynamic and results-driven Business Development Head to lead and expand our IT services business. The ideal candidate will have a proven track record of driving sales, building client relationships, and identifying new business opportunities. This role requires strong leadership, strategic planning, and the ability to work in a fast-paced environment. 

Location: Prabhadevi, Mumbai 

Experience: 5+ Years 

Employment Type: Full-Time 

Key Responsibilities: 

Business Development & Sales: 

• Develop and execute sales strategies to expand business in IT services. 
• Identify new markets, clients, and business opportunities through networking, referrals, and market research. 
• Lead the end-to-end sales cycle, from prospecting to closure, ensuring revenue targets are met. 
• Prepare and deliver compelling sales pitches, proposals, and presentations to potential clients.

Strategic Planning & Market Research: 

• Conduct market research to identify industry trends, competitor activities, and emerging technologies. 
• Define go-to-market strategies and position the company’s services effectively. 
• Work closely with internal teams to refine service offerings based on market demand. 

Client Relationship Management: 

• Act as the primary point of contact for key clients, ensuring customer satisfaction and long term partnerships. •
• Negotiate contracts, pricing, and service agreements to maximize profitability. 
• Address client concerns and provide solutions to enhance service delivery. 

Collaboration & Leadership: 

• Collaborate with technical and delivery teams to align solutions with client requirements.
• Mentor and guide junior business development executives to achieve team goals. 
• Work closely with marketing teams to enhance brand presence and lead generation efforts. 

Key Skills & Competencies: 

• Strong understanding of IT services, including software development, cloud computing, cybersecurity, and managed IT services. 
• Excellent communication, negotiation, and presentation skills. 
• Proven ability to close deals and meet revenue targets. 
• Experience in B2B sales, particularly in IT services. 
• Ability to analyze market trends and adapt business strategies accordingly. 
• Strong leadership and team management skills.

Qualifications: 

• Bachelor’s or Master’s degree in Business Administration, IT, or a related field.
• 5+ years of experience in IT services sales, business development, or account management. 
• strong understanding of IT services, cloud solutions, software development, or digital
• Experience working with international clients is a plus. 

Preferred:

• Experience in selling Managed IT Services, Cloud Computing, Digital Solutions. 
• Familiarity with CRM tools (Salesforce, HubSpot) and sales automation platforms. 

What We Offer: 

• Competitive salary with performance-based incentives. 
• Opportunity to lead and grow within a fast-evolving IT services firm. 
• A collaborative and innovative work environment.  

We’re seeking a highly motivated and skilled business development executive to join our fast-growing team at Pysquad Informatics LLP. The ideal candidate will be responsible for lead generation, driving revenue, and bringing new opportunities for our business growth.

At Pysquad Informatics LLP , we’ve a great work-life balance. We also a fast-paced environment and ample opportunities for advancement within the company. As an equal opportunity employer, we welcome candidates of all backgrounds to apply. Python , PHP ,React JS , AI and ML have been our core competence which helped the Organization to deliver World Class solutions to our esteemed Clients across the Globe with ease. Our presence is already felt in USA and Canada, and we are on the path to becoming one of the fastest-growing companies in the Software development ,Consulting and Digital Marketing. we would welcome You as well to join our Brand Pysquad and become part of the success story that we are creating. We are currently looking forward to expanding our team and partnering with those who can join us ..

Objective of this Role :

· Identify and evaluate potential sales leads through networking and online research.

· Communicate effectively to foster relationships with new and existing partners.

· Plan and execute sales strategies to achieve revenue targets.

· Build a deep understanding of our service and present them effectively to clients. 

Responsibilities :

· Respond promptly to any issues that directly affect sales.

· Hire, onboard and train new team members in the sales team.

· Directly oversee the growth of assigned markets and clients.

· Represent the company at industry events, meetings and conferences.

· Track and analyse sales data to identify trends and opportunities for growth.

· Achieve monthly sales targets with demonstrable key performance indicators (KPIs).

· Present monthly and quarterly sales reports to senior board members and investors.

Required skills and qualifications

· Bachelor’s degree in business administration, marketing, sales or a related field.

· 2-3 years of experience in sales or business development roles.

· Effective communication, interpersonal and negotiating skills.

· Ability to build and maintain relationships with clients and stakeholders.

· Adept in networking, project management and problem-solving.

· Possess strong creative and strategic thinking skills to develop effective sales strategies through delegation, prioritisation and execution for business growth.

· Ability to adapt to the company’s culture effectively and lead other teams. 

Preferred skills and qualifications

· A master's degree in business administration, marketing or related fields.

· Experience working in the B2B an B2C IT Sales market with a deep understanding of industry trends and the competitive landscape.

· Ability to work collaboratively with other teams and good leadership skills to manage, motivate and lead the team to achieve desired outcomes.

· Familiarity with CRM software and sales automation tools (like Salesforce or Hubspot).

· Candidate must have a working experience in a Service Industry. 

Job Title: Sales & Marketing Manager

Company: 75way Technologies Pvt Ltd.

Industry: IT Services : Web App & Mobile Apps

Experience: 2 - 5 Years

Location: Mohali 8B

Responsibilities:

• Create and maintain a strong presence on Upwork to attract potential clients.
• Identify and qualify leads on Upwork matching our service offerings.
• Identify and explore new business opportunities in the Dubai and Gulf market, aligning with 75WAY service offerings in Web & Mobile Applications or It related services.
• Experience in sales or customer retention in international markets is a plus.
• Represent the company at international Exhibitions, seminars, conferences, and promotional events.
• The role requires international travel for business purposes; previous international travel experience is mandatory.

Position: IT Sales Manager

Academic Background: B com/ BA / B. Tech. (Electronics/ IT) / MBA or an equivalent recognized diploma in IT engineering

Experience: 6+Years

Technical Domain Knowledge:

• Exposure/ Information/ Comfort on IT.
• New technologies, vendors, and competitors operating in the vertical
• Cutting-edge sales and customer relationship management concepts across segments.

Professional skills (Functional):

• Customer Focus
• Account Mapping
• Customer needs understanding
• Persuasion & Negotiation skills
• Relationship Management
• Customer Retention
• Service focus

 We’re Hiring: Business Development Manager (BDM) – IT Industry 🚀

Are you a skilled Business Development Manager with a proven track record in the IT sector? We're looking for someone just like you to join our dynamic team!

Key Responsibilities: 🔹 Drive business growth and generate new leads

🔹 Develop and execute strategies to expand the client base

🔹 Build and maintain strong client relationships

🔹 Identify new business opportunities and manage key accounts

🔹 Collaborate with internal teams to deliver exceptional IT solutions

Requirements: ✔️ Minimum 3+ years of experience in business development within the IT industry

✔️ Strong understanding of market trends, competitors, and customer needs

✔️ Excellent communication, negotiation, and networking skills

✔️ Proven track record in achieving targets and driving revenue growth

Why Join Us? ✅ A collaborative and innovative work environment

✅ Exciting growth opportunities in a leading IT company

✅ Competitive salary and benefits package

If you're passionate about driving business success in the IT space and meet the qualifications, we’d love to hear from you!

The responsibilities of the Desktop Support Engineer include building, maintaining, and resolving issues within the continually evolving IT infrastructure. This engineer plays a crucial role in providing computer support, which is essential for maintaining the seamless and efficient operation of the IT infrastructure.

1. Technical Support

2. Problem Diagnosis and Resolution

3. Maintenance and Repair

4. Documentation and Record Keeping

5 Security Compliance

6. Network Support:

• Familiarizing yourself with all products and services offered by our company.
• Good hands on experience to work on portals - #Upwork, #guru #freelancer
• Good knowledge of IT technologies .
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Job Description:

Position: Sr. Business Development Executive

Exp: 3+ Years of experience

Mandatory Skills:

Sr. Business Development Executive

We are seeking a highly motivated and experienced Business Development Executive to

join

Our dynamic team. The ideal candidate will be responsible for identifying new business

Opportunities, building and maintaining client relationships, and driving revenue growth

for

The company..

Locations: US, AUS, UAE

Description:

Identifying and developing new business opportunities by researching and analyzing

market

Trends and customer needs.

Sourcing Potential Customers From LinkedIn.

Develop, execute and independently manage an effective lead generation strategy, set

new

Meetings

Proven experience of bidding on Upwork platforms.

Proven experience In International Business Development, must in the IT industry.

Strong understanding of global business practices.

Hands-on experience with cold calling, email campaigns, and social media campaigns.

Manage and coordinate the sales process for international clients, from initial contact

to

Contract negotiation and closing.

Excellent communication and interpersonal skills, with the ability to build and maintain

Relationships.Developing and implementing strategic plans to increase revenue.

Providing exceptional customer service and support to ensure client satisfaction.

Creating and delivering presentations to potential clients.

Keeping up-to-date with industry developments, emerging technologies, and

competitors’

Activities.

Other activities as needed to increase lead generation resulting in new selling

Opportunities/meetings

Essential Duties and Responsibilities:

Job Description:

• It’s a Client facing role with a proven experience into security or backup solution sales.
• Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
• Identify and close deals into SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.

Skill Requirements:

Good communication skills.

Mandatory Requirement

At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai

Education and/or Work Experience Requirements:

• At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 2 years

Working Days: 6 days Monday to Saturday (3rd Saturday off)

Salary: As per market standards plus incentives

Plus mobile

Job Summary:

We are looking for a Business Development Intern to support our business growth efforts. The intern will assist in market research, lead generation, and campaign execution. This is an excellent opportunity to gain hands-on experience in business development and contribute to the company's success.

Responsibilities:

- Conduct market research and analyze industry trends

- Identify potential leads and opportunities for business growth

- Assist in creating and executing business development campaigns

- Build relationships with key stakeholders and partners

- Develop and maintain databases and sales materials

- Collaborate with cross-functional teams (e.g., marketing, sales, product)

- Perform data entry and maintain CRM records

- Provide support for trade shows, events, and conferences

Requirements:

- Currently pursuing a degree in Business, Marketing, or related field

- Strong communication, research, and analytical skills

- Ability to work independently and as part of a team

- Proficiency in Microsoft Office (Excel, Word, PowerPoint)

- Familiarity with CRM software (e.g., Salesforce)

- Strong attention to detail and organizational skills

Nice to Have:

- Experience with market research tools (e.g., Google Trends, Ahrefs)

- Knowledge of sales and marketing principles

- Familiarity with social media platforms

What We Offer:

- Opportunity to work with a dynamic team

- Hands-on experience in business development

- Professional development and mentorship

- Flexible working hours

- Other benefits, e.g., stipend based upon performance

Job Title: India Sales Head

Experience: 6+ years

Location: Gurgaon

Mode : Onsite (5 days)

Salary: 30 - 35 LPA (Fixed and Variable)

Skill Sets : IT Services, implementation, customized solutions, Digital Transformation services, Mobility

Need for only tier 1 college

Roles & Responsibilities:

Lead Account Management: Serve as the primary point of contact for all customer account management matters.

Client Relationship Building: Establish and maintain strong, long-lasting client relationships.

Contract Negotiation: Negotiate contracts and close agreements to maximize profits.

Upselling and Cross-Selling: Drive upselling and cross-selling initiatives within existing India accounts, promoting Cubastion's offerings.

Account Growth Strategy: Develop comprehensive plans to maximize account growth and unlock full potential.

Trusted Advisor: Establish trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

Delivery Success: Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Stakeholder Communication: Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Business Development: Develop new business with existing clients and identify areas of improvement to meet sales quotas.

Forecasting: Forecast and track key account metrics, including quarterly sales results and annual forecasts.

Reporting: Prepare detailed reports on account status.

Collaboration: Collaborate with presales and sales teams to identify and grow opportunities within the territory.

Client Support: Assist with challenging client requests or issue escalations as needed.

Qualifications & Skills:

Experience: Over 6+ years of work experience in sales (IT Services) – B2B.

Education: Graduates from Tier 1 institutions preferred.

Communication & Influence: Strong ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.

Client-Focused Solutions: Proven experience delivering client-focused solutions tailored to customer needs.

Project Management: Ability to manage multiple account management projects simultaneously with sharp attention to detail.

Interpersonal Skills: Excellent interpersonal and communication skills.

Sales Skills: Proficiency in selling, influencing, negotiation, and presentation.

Strategic Thinking: Ability to align strategic thinking with company goals, demonstrate knowledge management, and uphold accountability and responsibility.

Salary & Perks:

Best in the industry, based on experience and qualifications.

Job Title: Govt. Sales Head

Experience: 6+ years

Location: Gurgaon

Mode: Onsite (5 days)

Salary: 30 - 35 LPA 

Skill Sets: IT Services, OEMs, Tendering process, Government Sales.

Need for tier1 one Only

Role Overview:

The Government Sales Manager will be responsible for driving sales and revenue growth in the government sector, including State, Central Ministries, and Public Sector Undertakings (PSUs). The ideal candidate will have a deep understanding of the government procurement process, a proven track record in selling high-ticket software solutions, and strong relationships with key stakeholders in the government and public sectors.

Key Responsibilities:

Client Acquisition: Screen prospective clients, convert them into satisfied customers, and generate revenue from new accounts.

Direct Sales & Marketing: Lead the direct sales and marketing efforts for IT services within the government sector.

Business Plan Execution: Participate in business planning and execute strategies to expand the customer base in the assigned geographic region or vertical.

Government Accounts Management: Manage relationships with government accounts, ensuring consistent engagement and satisfaction.

Opportunity Qualification: Identify, qualify, and build new business opportunities and prospects within the government sector.

Presentations & Demonstrations: Deliver compelling presentations and arrange demonstrations of IT services to government clients, influencing service specifications and strengthening the company’s position in tender processes.

Customer Relationship Management: Build and maintain healthy business relations with major government customers, ensuring maximum satisfaction.

Value Proposition Development: Create and communicate a compelling value proposition tailored to the government segment.

Competition Analysis: Stay abreast of market trends, conduct competitor analysis, and achieve market share targets.

Required Skillsets:

Sales Expertise: Strong track record of selling high-ticket value software solutions.

Government Sector Knowledge: Deep understanding of the government buying process, including State, Central Ministries, and PSUs, with well-established relationships in the sector.

Strategic Planning: Expertise in strategic planning, market execution, and competitor analysis.

Relationship Management: Proven ability to develop and maintain relationships at the CXO level of customer organizations.

Sales Forecasting: Ability to forecast future sales trends and devise strategies accordingly.

Account Management: Strong account management skills and business acumen.

OEM Coordination: Ability to coordinate with Original Equipment Manufacturers (OEMs) and customers to position various products effectively.

Tendering Process Knowledge: In-depth knowledge of the tendering process in PSUs and government sectors.

Customer Support: Ability to support customers at a national level, both in sales and post-sales aspects.

Candidate Must Have:

Hands-on experience with all required skillsets, not limited to theoretical knowledge.

A deep understanding of the tendering process in the government and PSU sectors.

The ability to work collaboratively with OEMs and customers to position IT products effectively and services.

Salary & Perks:

Competitive salary and perks, among the best in the industry.

We're hiring for a Business Development Manager.

Position: Business Development Manager

Experience: 4 Years to 7 Years

Location: Pune

Notice Period: Immediate to 1 Month Preferred

Key Responsibilities:

Conduct outreach campaigns through prospective emails / phone calls.

Drive discovery / 1st level discussions with interested leads.

Unearth the pain points / challenges of the prospect.

Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.

Drive advance Demos / 2nd level interactions for interested prospects.

Manage the sales cycle from leads to closure.

Cultivate lasting relationships with customers.

Leverage & update the CRM with relevant information.

Experience:

4 years to 7 years of relevant sales experience with at least 2 years of selling software solutions / IT services ( Must Have)

Previous sales experience in selling in India / North America region is a plus

Technical know-how and Knowledge of IT Services engagement models (Preferred)

Exposure to mid-sized start ups

Excellent verbal and written communication skills

Position – I.T. Manager.

As an I.T. Manager, you will be responsible for managing all aspects of I.T. related to retail store operations and our Corporate office. Along with your team, you will be responsible for improving and updating software and hardware systems. This role also requires developing and implementing IT policies and best practice guides for the organization.

Responsibilities:

• Ensuring that retail systems are functional, recording accurate information and that data integrity is reflected in the relevant analytic reports.

• Configuring of new SaaS platforms and knowledge transfer to the relevant members on any new software or hardware platforms introduced in the Company.

• Running regular checks on network and data security.

• Developing in-house processes (SOP’s) for effective working.

• Maintaining the back end of eCommerce portals built on Shopify.

• Implementing end-to-end IT infrastructure initiatives and operations.

• Managing both hardware and software-related matters.

• Planning, organizing, controlling and evaluating IT and electronic data operations.

• Ensuring the security of data, access control levels, network access and backup systems.

• Auditing systems and assessing their outcomes.

• Preserving assets, information security and control structures.

 Candidate Qualifications & Skill Requirements:

• Must have at least 7-12 years of experience

• Excellent knowledge of computer hardware/software systems

• Hands-on experience with computer networks, network installation and administration.

• Experience in handling a multi-location set-up would be an advantage.

• Candidate with hands-on experience with ETP, Odoo Royal POS, Go Frugal and Shopify software will be an added advantage.

Reporting: – Chief Operations Officer

Location: Santacruz (W), Mumbai

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

About Alphanext

Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world.

The Role

As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.

Key Responsibilities

• Defines, guides, and supports the execution of Alphanext clients' technical governance processes
• Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
• Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
• Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
• Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
• Advises on configuration and coding standards for Alphanext clients
• Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients

Experience you should have 

• ServiceNow System Administration Certification (mandatory)
• ServiceNow HR, CSM and ITIL Foundation certification
• Experience in the following ServiceNow modules:
• ITOM – CMDB, Discovery, Service Mapping
• ITBM – Project Portfolio Management, Release Management, Agile
• HRSD (HR Service Delivery) and Finance
• GRC – Governance, Risk, and Compliance
• CSM – Customer Service Management module exp (Mandatory)
• ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
• Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
• Possess good communication skills
• ITIL Foundation Certification would be a plus or can do before joining
• Implementation Specialist certification would be a plus

The Impact You'll Make

• Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
• Drive standardization and best practice platform management, enabling customer to focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer. 
• Build a platform team focused on delivering value and innovation.

Job Title: BDM (IT Sales)

CTC: 13 LPA

Experience: 4+ years

Location: Remote

Working Mode: WFH

Primary Skills​: B2B sales, It sales

Qualification: Any graduation

Roles and Responsibilities:

● Proven Business Development, Account Management and Vendor

Management experience in the US staffing industry.

● Develop new clients (Direct / Tier 1 /MSP) for IT staffing business

in USA

● Ability to build business relationships – Have long term clients

who is willing to work with you and who has gained trust over the

years working with you

● Proven record of successfully signing up contracts with new

clients and placing resources on various projects

● Good understanding of US staffing business, sales process and

recruitment process.

● Must have a proven track record of outstanding sales

performance in the IT consulting industry and a workable

approach for closing new business, and a sense of urgency in

obtaining new business.

● Plan and Execute sales strategy & tactics that maximise business

opportunities

● Analyse requirements from clients and work closely with the

recruiting team to ensure delivery meets clients’ expectations.

● Experienced in Evaluating, Negotiating and Executing Client

Contracts as well as Sub Contracts adhering to Company

Policies.

● Experience handling projects and services contracts and SOWs is

preferred.

● Must have experience in IT Sales, software sales, US

Sales, B2B sales or Lead Generation etc.

Desired Skills:

● Impeccable written and verbal communication skills in English

● Passionate, Energetic, Enthusiastic, Go-Getter

● You are Self-Driven, Motivated, Professional, Positive Minded

● You have entrepreneurial attitude/mindset, business acumen

● Sharp, articulate, and energetic with a CAN-DO attitude

Job Title : AGM Business Developement

CTC : 16 LPA

Experience : 10-12 yrs

Location : Bangalore

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, International sales, Team handling

Roles & Responsibilities :-

1. Sales Revenue - Achieving or exceeding the set revenue targets.  
2. New Client Acquisition - Successfully bringing in new clients and expandng the customer base.  
3. Achieving Monthly Sales budgets - Monitoring and improving the performance of the business development team, measured through individual and team targets.  
4. Revenue Growth - Achieving a predetermined increase in revenue over aspecific period.  
5. Helping team towards the closure and establishing new channels and strategy to grow the sales.  
6. Identifying where improvements can be made and developing sales plans and strategies to achieve sales goals.  
7. Managing sales teams.  
8. Client Retention - Ensuring the retention of existing clients and fostering long-term relationships.  
9. Customer Satisfaction - Maintaining a high level of customer satisfaction and receiving positive feedback from clients.  
10. Setting quarterly and annual sales goals and motivating the sales teams to achieve their goals.  
11. Cross selling and Upselling - Identifying opportunities to offer additional products or services to existing clients.  
12. Monitoring the market and competitor products and activities and providing detailed sales forecasting.  
13. Sales Pipeline - Maintaining a healthy sales pipeline with enough qualified opportunities.  
14. Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction.  
15. Creating sales reports and providing feedback to the leadership team at company meetings.  
16. Establishing and maintaining key customer relationships.  
17. Collaborating with other departments & teams to align sales efforts with the overall company objectives.  
18. Exceptional Communication & Interpersonal skills.  
19. Must be willing to travel as needed. 

Must have Skills :- - Similar Industry Domain and Services experience (Mobile & Web Applications etc). - Team Handling experience (Minimum 10 Members) 

Job Title :Business Development Manager

CTC : 25 LPA

Experience : 4+ years

Location : Navi Mumbai, Turbhe

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, End to end sales, Cloud sales

Job Description :

• Lead Generation, lead warming, leading to closure and deal signing. 
• Length and breadth of understanding on Intelegain’s service offerings, project portfolio, its various capabilities in various verticals and horizontals.
• Working closely with the sales/business development team in trying to meet sales targets and closures. 
• Account Management – Managing customers that have been converted, trying to upsell and maintain relationship with clients and help grow the account. 

Please share the relevant profiles with all the details in the table as discussed earlier. Also inform the candidate about the interview process as 1st telephonic & rest 2 interviews for F2F.

Job Title : Sales Manager

CTC :  15 LPA

Experience : 3+yrs

Location : Andheri (E), Mumbai

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, Fintech domains like BFSI/NBFS

Key Responsibilities:

1.Business Development:

• Identify and cultivate NEW BUSINESS opportunities by proactively seeking and acquiring NEW CLIENTS.
• The candidate should have extensive experience in selling software services, both bespoke and data-related projects. 
• Candidate should have exposure to BFSI industry.
• Develop and implement strategic plans to expand the client in the designated region from time to time.
• Collaborate with the services and marketing teams to create effective strategies for client acquisition and revenue growth.

2.Client Acquisition:

• Establish and nurture relationships with clients. 
• Primary area of acquisition will be India and UAE. Other countries will be secondary.
• Conduct market research to identify potential clients and industry trends, positioning the organization as a preferred partner for IT solutions.

3.Collaboration and Communication:

• Work closely with internal teams to align service delivery with client needs and expectations.
• Maintain regular communication with clients to understand their evolving requirements and provide solutions that add value to their business.

Performance Metrics:

• Establish and track metrics related to CLIENT ACQUISITION, REVENUE GENERATION, and SERVICE DELIVERY excellence.
• Provide regular reports to senior management on business development progress and opportunities for improvement.
• Pipeline and Accurate forecasting.

Qualifications:

• Proven experience in Sales (IT Services) and CLIENT ACQUISITION within the IT services sector.
• Strong understanding of the BFSI/NBFS industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to TRAVEL DOMESTICALLY and INTERNATIONALLY as needed.
• Demonstrated SUCCESS IN MEETING and EXCEEDING SALES
• TARGETS.

Description:

We are looking for a Business Development Executive / Manager to join our team. If you are creative, hard-working, motivated and sales savvy, looking to pursue a career in Digital Sales and Business Development with significant growth opportunity, we want to hear from you. We are looking for an executive to assist in the planning, execution and optimization of our online business development efforts. The sale of services through digital channel is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things Sales, Business Development and Technology. The role is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace

and competitor activity.

Responsibilities

● Generate new leads through different mediums like: Freelancing Portals, LinkedIn, Social Media Platforms, Direct contacts etc…

● Find new modes of Business lead generation and actively work to establish companies profile

● Build contacts with potential clients to create new business opportunities

● Keep prospective client database updated

● Make cold calls for new business leads

● Writing new business proposals

● Maintain knowledge of all product and service offerings of the company

● Arrange meetings for senior management with prospective clients

● Follow company guidelines and procedures for acquisition of customers, submission of proposals etc…

● Skills and experience in creative content writing

● Analytical mindset and critical thinking

Must have:

● Excellent communication and interpersonal skills

● Strong content writing skills

● As our customers are based out of India and we work on outsourced

projects only, candidate should be willing to work in odd hours to generate leads

● Prospecting for new business (cold calls and warm calls through our lead generation programs)

● Approach and develop new leads daily

● Plan and prepare sales presentations for prospects and clients

● Develop winning proposals

● Identify and develop a strong understanding of client's core objectives and challenges

● Good knowledge of Digital Sales & Marketing/ Social Media /Web Technologies/E-commerce

● Handling Client Leads and taking it to a logical conclusion

At Artistic Bird Tech Pvt. Ltd., we are seeking a determined and compassionate IT Sales Executive to play a vital role in advancing our company's growth. The responsibilities of this role include identifying and retaining clients, motivating existing clients to explore additional products or features, and staying updated on evolving consumer trends. Additionally, you will be tasked with enhancing the skills of our team members through consistent training and mentorship.

Job Description

Role: Sr. Inside Sales Specialist

Experience: 4-6 years

Location: Bangalore (Near Whitefield)

Mode: Full Time ( Work from Office)

Must Have: IT sales/App and mobile/uiux design services Experience

The Role:

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them. Responsibilities:

• Must have worked with IT services organizations holding strong experience in Lead generation and Lead qualification

. • Hand-on experience with Lead generation activity through cold calling, email marketing, LinkedIn, Sales navigator and other channels.

• Must know how to generate leads from email marketing tools like Sendx, Mailchimp, zoho, Apollo, Sendinblue, Get response etc.

• Must know how to extract data of company & employees using all the filters in sales navigator like Industry, job title, employee size etc. & extract data using data extraction tools like Apollo, ZoomInfo, Demand base, Skrapp, seamless, dataminer, Lusha etc.

• Hand-on experience with Lead generation activity through Cold Calling, LinkedIn, Sales navigator, other channels & converting leads into sales

• Experience in creating email contents for mass email marketing, planning, and executing services and technologyrelated email campaigns in alignment with business goals. • Experience connecting with top IT executives and Decision makers of the organizations.

• Excellent communication skills

. • Ensure the accuracy of data on the CRM for leads, prospects, and opportunities.

• Achieve monthly, quarterly, and annual sales goals. Don’t Source candidates:

Qualifications/Requirements:

• Bachelor's degree or equivalent experience.

• Prior Sales experience in an IT company.

• Exposure in India/Middle East US/UK market would be a plus.

• Strong written and verbal communication skills.

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Divija Y

TA Specialist, GoProtoz Design Pvt. Ltd.

GoProtoz.com | Facebook | LinkedIn

Job description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

• Job Location: Noida

• Qualification: Any Graduate

• Required Experience: 1 to 3 years in IT service-based firm

Responsibilities

• Build relationships with prospective clients

• Maintain consistent contact with existing clients

• Manage sales pipeline

• Analyse the market and establish competitive advantages

• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree with at least 1+ years of experience in the IT sales industry

• Experience in full sales cycle including deal closing Demonstrated sales success

• Strong negotiation skills

• Strong communication and presentation skills

• CRM experience is preferred

• Working experience on Upwork is a bonus.

Please NOTE: This is purely an onsite job

                          PENTOZ is a leading business innovation firm for new business idea. More than 2500+ people world wild are ready forging their own path to success. We offer opportunities, the support of a corporation that is family owned, that is financially stable and has been in business for over 6 year. PENTOZ is a global community, operating in more than 100 countries and territories, ready to offer support and a compensation plan that has paid out more bonuses than any other direct selling company.

Roles and responsibilities:      

·        Actively seek out new sales opportunities thought cold calling, networking and social media.

·        Set up meeting with potential client and listen to their wisher and concerns.

·        Prepare and deliver appropriate presentations on services.

·        Create frequent review and report with sales and financial data.

·        Negotiate\Close deals and handle complains or objections and Collaborate with team members to achieve better result.

·        Gather feedback from customers or prospects and share with internal team.

·        The main focus will be selling technology services and Negotiating and closing multiple sales deals to achieve high revenue.

·        Ability to approach and engage potential customers with excellent interpersonal skills by submitting monthly and annual territory analyses, daily call reports, weekly work plans, monthly and annual performance reports, you keep management updated.

·        Retaining position relationship with clients so that future sales will be assured, Focuses on maximizing sales by studying potential and existing dealer volumes.

·        Conduct virtual meet-up to build new business relationship.

·        Increase your productivity by integrating the appropriate technologies into your sales activities.

       Sales Representative Qualifications/Skills

·        Customer service

·        Meeting sales goals

·        Closing skills

·        Territory management

·        Prospecting skills

·        Negotiation

·        Self-confidence

·        service knowledge

·        Presentation skills

·        Client relationships

·        Motivation for sales

Education, Experience, and Licensing Requirements:

·        12+ and any degree University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred.

·        One to three years of IT Service based sales experience.

                  Our Company motivation:

                       “IF OPPORTUNITY DOESN’T KNOCK, BUILD A DOOR.”

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities:-

• Cold Calling to the prospects
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications:-

• Bachelor's degree 1 year in the sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• IT sales is mandatory

About the Account Executive Role

The full-cycle Account Executive role turns inbound and outbound leads into long-last relationships. The Account Executive needs to have experience selling SEO services and a working knowledge of SEO and Digital Marketing. Below is a breakdown of the Account Executive Role. 

About Us

FirstPrinciples Growth Advisory is a premier digital marketing partner to help scale MQLs cost-effectively by identifying the right growth channel for your SaaS Business.

Role Break-Up

Lead Generation (25%)

The Account Executive will also be partly responsible for generating his/her leads. We expect to spend about 2 hours (about 70) dials making outbound calls using our CRM/day.

Nurturing New Leads/Pitch Cals (25%)

We expect between 1 to 2 Pitches scheduled daily from both inbound and outbound leads. Each Pitch takes 45 minutes to an hour, including following up with the next steps. This time is also spent working with our team to create the SEO Proposals and learning about the client before the call. 

Nurturing Existing Leads & Customers (25%)

Reach out for the next steps, follow up on leads, social selling, and do other things to be front and center with the client. 

Strategy (10%)

Analyzing results of past campaigns and tweaking future outreach campaigns and approaches. 

Coordination & Administrative(15%)

Updating templates, the CRM and coordinating with the team as required. Coordination with the Ops team

What is in it for you?

The earning potential for this role is high. SEO/PPC clients are recurring clients, and our retention rate is high. 

Requirements for the Account Executive Role

• 2 to 5 years of experience selling Digital Marketing Services
• Ability to conduct “Mini-Closes” in Succession
• Genuine customer empathy
• Organized and strong time management skills 
• Experience working with Ahrefs and doing fundamental SEO Analysis for client sites

Why MobileFirst?

MobileFirst is a Product Development and Consulting Studio established in 2014. We help High-Growth Startups and Enterprises build bespoke product solutions with Mobile/Web and Blockchain Apps. MobileFirst has had the honor to work with some of the finest brands in India and abroad including Flipkart, MyGlam, Vodacom South Africa, etc. MobileFirst has its presence and clientele based in 5 continents and over 17 countries. We believe in continuous learning and adapting to the newest trends and technologies.

Description

We are looking for a creative social media intern to work in our marketing department. The social media intern is responsible for planning social media calendars, creating social media posts, and assisting the social media team with brainstorming campaigns.To be successful as a social media intern you must have excellent knowledge of various social media platforms. A good social media intern combines creative campaign ideas with analytical skills to create successful posts.

Responsibilities

• Manages the company’s social media accounts and posts content.
• Brainstorms campaign ideas.
• Monitor various social media platforms such as Facebook, Instagram, and Twitter.
• Analyzes analytics to gauge the success of campaigns.
• Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
• Engages with customers or clients and provides service and/or sales.
• Provide suggestions to management for improving customer experience on social platforms and internal processes.
• Learns and becomes proficient on internal software systems.
• Assists in creating performance reports.

Requirements

• Fresher
• Excellent knowledge of social media platforms.
• Knowledge of analytical tools.
• Creative mindset.
• Ability to multitask.
• Ability to work in a team.
• A degree in Communication or a related field.
• Prior experience with marketing or social media.

Perks

• Continuous learning and up skilling through learning sessions and training by the management.
• Opportunity to understand and interact with the IT & Technology Ecosystem.

Location - Corporate Road, Ahmedabad [On-Site]

Roles & Responsibilities:

• Present, promote and sell services using solid arguments to new and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback

Requirements:

• Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment.

Our Senior Business Development Manager breathes life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport, and using their flawless communication skills to sell our offerings to customers by phone, web, and email.

Primary Job Responsibilities:

• Primarily drives new customer acquisition through existing knowledge, experience, and industry network

• Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.

• Help position TechCospace as Talent Solution Provider in existing client list
• Responsible for Generating Lead through Online Bidding portals(Freelancer, Upwork, Elance, Guru) or any Social media platforms.
• Generating new Business in Software solutions and talent outsourcing.
• Experience with Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, Follow ups and also coordinate with technical team.
• Create Business Proposal, Presentations, Slides, and other documents as required by a potential client Use social media well to generate sales leads
• Setting out the GTM and executing it with support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, create and own account acquisition plans and manage the sales process
• Responsible for overall customer satisfaction for sold projects

Essential Experience:

• Minimum 3 years sales experience with a proven track record in IT Sales and Staff Aug
• Generating business leads in international market.
• Bidding and lead generation in software and It sales.
• Should have knowledge about how to sell Web Services and Digital Marketing Services
• Team Management
• Data Analysis

Personal Style Enablers:

• Build and sustain relationships with key people in the Customer Environment
• Customer Orientation
• Sales Orientation
• Strong Negotiating skills.
• Innovative and able to foresee market conditions
• Extrovert with a sales mind set
• Excellent Verbal/Written Communication skills

Education:

• Graduation is any discipline, MBA (preferred)

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)

• Familiarize yourself with all services offered by our company.
• Excellent written and verbal communication.
• Experience with Using portal Upwork, PPH, Freelance
• Candidate from IT Background, Good knowledge. of IT Technologies. (WordPress, PHP, Shopify)
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements 

Job Summary:-

We are seeking a highly motivated individual for Business Development Profile / Online Bidding
Should be comfortable in client interaction and proposal writing.
Should having knowledge of website bids.
Excellent Communication skills (written & Oral) can also apply for this position.
Should have knowledge of bidding portals.

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.

Desired Candidate Profile:-

• Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
• Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
• Experience in managing only Technical projects
• Excellent communication skill 

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

Title: Technical Support L3 - Partner Engagement

Department

Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech

Location: Mumbai

Good To Have Skills

Must Have Skills

Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)

Experience Level

5 - 7 Years (Min 3 yrs)

Continuous night shifts

Excellent Comm skills.

Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)

Rounds of interview:

Recruiter screening

Technical round 1

Manager Round

HR Discussion

Roles:

Administration and maintenance of Virtualization (VMware, Hyper-V)

Administration and maintenance of O365 email service, ADFS, and AD-Connect.

Administration and maintenance of Azure AD services.

Active Directory maintenance & management, clean-up.

Administration and maintenance of DNS, DHCP.

Administration and maintenance of different Backup Solutions.

Responsible for Business continuity and Disaster Recovery Planning.

Antivirus and Patch Management on Multiple Networks. Basic Networking.

support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.

Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,

External Skills And Expertise

Fluent English speaker - written and verbal communication skills - Mandatory.

Service-oriented a team player and self-motivated.

Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.

High attention to detail, with the ability and passion to troubleshoot complex problems.

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.

RESPONSIBILITIES:

• Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
• Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
• Prepare and ship computers to all users based on company standard policy
• Responsible for general IT operations and user support
• Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
• Design, plan and implement systems automation as required for better efficiency to support team projects
• Accurately record transactions and processes using a designated tracking software
• Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
• Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
• Develop, deploy and maintain the automation and user life cycle workflow
• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Leads systems' incident support and troubleshooting for complex and non-complex issues.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; 
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Completes work assignments and supports business-specific projects by applying expertise in the subject area; 
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.

REQUIREMENTS:

• Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
• Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
• Hands-on experience working and supporting Mac and Windows OS
• Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
• Superior time management skills including a sense of urgency and proactive approach.
• Capable to manage multiple tasks/ projects simultaneously
• Excellent analytical and problem-solving skills.
• Demonstrated ability to work independently and in a team environment.
• Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
• Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
• Experience with API integrations
• Flexibility to work during the holidays and an on-call rotation

PROFESSIONAL BACKGROUND / SKILLS:

• Bachelor's degree in Computer Science or related degree or related experience required.
• CompTIA A+ certification a plus
• 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
• Strong Knowledge of Google Suite, Atlassian, and Okta administration
• Strong Knowledge of scripting languages (Python, Google Script, etc)
• Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
• Experience in software development and knowledge of scripting languages.
• Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
• Strong ability to work both individually and in a team environment

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

BDM CUM Business Analyst

Note: Notice period is immediate to 15 days’ maximum candidates can apply.

Kindly read carefully

Role: BDM CUM Business Analyst

Work Location: LUCKNOW

Experience: Minimum 2 + years into the same key skills

Budget: open

Mode: Permanent

Job description

We are looking for a candidate with 2-5 years of experience in Business Analysis and IT project coordination with documentation in IT (Web development/application development / mobile apps development) along with international client handling experience..

Job Responsibilities:
Discussion with customer/project team to understand the requirements
Creating, analyzing, and validating detailed functional and business specifications (BRD / SRS Preparation)
Requirement walk-through and getting requirement sign-off from the customer
Analyzing the requirements of the clients and converting them into technical documents as per the specifications
Creating wireframes to determine the flow and functionalities of the application
Facilitating the negotiation of requirements amongst multiple stakeholders
Creating Proposals and other relevant documents
Creating Slide Decks required for explaining Business Solutions & Approach
Explaining the requirements to technical teams and taking the estimates for the same
Understanding the Adhoc changes and analysis on the impact and creating spec documents
Supporting testing in creating test cases and review of test cases
Allocating tasks to resources as per the milestones of the project
Coordination with the delivery team to deliver the project on or before the estimated deadline
Creating Release documents and UAT Testing of the release
Communicating with clients throughout the life cycle of a project to update them with the progress and path ahead from time to time

Skills:
- Exceptional written and verbal communication, and client-serving skills

- Must have knowledge of some analytical tools

- Ability to prioritize tasks and deliver to deadlines

- Strong relationship building, analytical, & problem-solving skills

- Must have good decision-making skills

- Must be a good team player, good learner, and self-starter

- Proactive and quick executor

- Must have demonstrable client/stakeholder management skills

- Must be self-driven with the ability to manage workload without direct supervision

Seeking candidates with an exceptional knowledge of Online bidder. Candidates should have an extensive and ongoing experience of working with  portals like UPWORK and bringing up the projects for the company.

Expert Level Skills Required In:

• Thorough proficiency in Upwork
• Excellent written and verbal English communication skill is a must.
• Good knowledge of IT Services and experience in Sales and Marketing is a must.
• Should possess good interpersonal skills for Account Handling and Relationship Building.
• Should be proactive and should have excellent convincing skills.
• Dealing with international client

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis.

What you need to have: