Alphanext Technology Solutions

Job Description:

We are seeking a skilled Embedded Firmware Engineer with expertise in RTOS, embedded C/C++, Python, and IoT protocols. In this role, you will be responsible for developing and optimizing embedded firmware for 16-bit and 32-bit microcontrollers, focusing on board bring-up, testing, and debugging.

Key Responsibilities:

• Develop embedded firmware using embedded C/C++, Python, and data structures.
• Utilize RTOS, preferably Zephyr or FreeRTOS, for real-time embedded applications.
• Implement low-level embedded software design and development for microcontroller-based systems.
• Configure and integrate communication interfaces such as I2C, SPI, RS232/485, USB.
• Incorporate industrial protocols like Ethernet, Modbus, and REST into firmware designs.
• Hands-on experience with MQTT, HTTP, BLE, Wi-Fi, and web server technologies.
• Collaborate using GitHub and JIRA, following Agile/SAFe methodologies.

Required Skills:

• Proficient in embedded C/C++ programming and Python scripting.
• Strong understanding of RTOS, preferably with experience in Zephyr or FreeRTOS.
• Demonstrated knowledge of embedded firmware development for 16-bit / 32-bit microcontrollers (STM32, ESP32).
• Experience with communication interfaces including I2C, SPI, RS232/485, and USB.
• Familiarity with industrial protocols such as Ethernet, Modbus, and REST.
• Hands-on experience with IoT protocols including MQTT, HTTP, BLE, and Wi-Fi.
• Proficient use of GitHub and JIRA for version control and project management.
• Strong problem-solving skills and ability to troubleshoot embedded systems issues.

Qualifications:

• Bachelor's degree in Electrical Engineering, Computer Science, or related field.
• Proven experience in embedded firmware development and board bring-up.
• Excellent communication skills and ability to work in a collaborative team environment.

Join us in developing cutting-edge embedded firmware solutions for IoT applications and microcontroller-based systems!

About Alphanext

Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world.

The Role

As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.

Key Responsibilities

• Defines, guides, and supports the execution of Alphanext clients' technical governance processes
• Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
• Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
• Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
• Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
• Advises on configuration and coding standards for Alphanext clients
• Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients

Experience you should have 

• ServiceNow System Administration Certification (mandatory)
• ServiceNow HR, CSM and ITIL Foundation certification
• Experience in the following ServiceNow modules:
• ITOM – CMDB, Discovery, Service Mapping
• ITBM – Project Portfolio Management, Release Management, Agile
• HRSD (HR Service Delivery) and Finance
• GRC – Governance, Risk, and Compliance
• CSM – Customer Service Management module exp (Mandatory)
• ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
• Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
• Possess good communication skills
• ITIL Foundation Certification would be a plus or can do before joining
• Implementation Specialist certification would be a plus

The Impact You'll Make

• Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
• Drive standardization and best practice platform management, enabling customer to focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer. 
• Build a platform team focused on delivering value and innovation.