IT Service Engineer

Job Title : Lead System Administrator / Team Leader – Server Administration (NOC)

Experience : 12 to 16 Years

Location : Bengaluru (Whitefield / Domlur) or Coimbatore

Work Mode : Initially Work From Office (5 days/week during probation), Hybrid thereafter (3 days WFO)

Salary : Up to ₹28 LPA (including 8% variable)

Notice Period : Immediate / Serving / up to 30 days

Shift Time : Flexible (11:00 AM – 8:00 PM)

Role Overview :

We are seeking an experienced Lead System Administrator / Team Leader to manage our server administration team and ensure the stability, performance, and security of our infrastructure. This is a hands-on leadership role that demands technical depth, strategic thinking, and excellent team management capabilities.

Mandatory Skills :

• Windows Server Administration
• Citrix, VMware, and Hypervisor Platforms
• 1–2 Years of Team Lead / Leadership Experience
• Scripting (PowerShell, Bash, etc.)
• Infrastructure as Code – Terraform / Ansible
• Monitoring, Backup, and Compliance Tools Exposure
• Experience in 24/7 Production Environments
• Strong Communication & Documentation Skills

Key Responsibilities :

• Lead and mentor a team of system/server administrators.
• Manage installation, configuration, and support of Windows-based physical & virtual servers.
• Ensure optimal uptime, performance, and availability of server infrastructure.
• Oversee Active Directory, DNS, DHCP, file servers, and backup systems.
• Implement disaster recovery strategies & capacity planning.
• Collaborate with security, application, and network teams.
• Create and maintain SOPs, asset inventories, and architectural documentation.
• Drive compliance with IT policies and audit standards.
• Provide on-call support and lead incident management for server-related issues.

Qualifications :

• Bachelor’s degree in Computer Science, IT, or related field.
• 10+ Years in server/system administration, including 1 to 2 years in a leadership capacity.
• Strong knowledge of Windows Server environments.
• Hands-on experience with Citrix, VMware, Nutanix, Hyper-V.
• Familiarity with Azure cloud platforms.
• Proficient in automation and scripting tools (PowerShell, Bash).
• Knowledge of Infrastructure as Code using Terraform and Ansible.
• Certifications like MCSA/MCSE, RHCE are a plus.
• Excellent communication, documentation, and team management skills.

Interview Process :

1. L1 – Technical Interview (with Partner Team)
2. L2 – Technical Interview (Client)
3. L3 – Techno-Managerial Round
4. L4 – HR Discussion

•Employment Type: Full-Time

•Experience: 8-10 Years

•Notice Period: Immediate Joiners / Serving Notice only

•MNC Background (Mandatory)

Required Knowledge & Experience:

•Strong expertise in full-stack technologies including Java, Spring Boot, Node.js, React, Angular, PostgreSQL, and AWS.

•Excellent verbal and written communication skills.

•Financial Services or Insurance domain experience is preferred.

•Proven experience in developing enterprise-scale applications and complex technology platforms.

•Strong understanding of software design patterns, frameworks, and reference architectures.

•Hands-on experience with CI/CD pipelines, DevOps practices, and deployment automation.

•Ability to lead development teams, mentor engineers, and drive technical decision-making.

•Strong analytical and problem-solving skills with an innovation-driven mindset.

Education & Experience:

•Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

•Master's degree in Computer Science or Engineering is preferred.

•Minimum 8 years of IT experience.

•5+ years of experience in the Financial Services or Insurance domain is preferred.

We are looking for a MERN Stack Developer to join TopCentile School of Tech as a consultant to train our batch of students who will be pursuing the MERN Stack Developer course. This consultant will be responsible for coaching & mentoring the batch to complete the topics required for successfully clearing PCSA.

You will develop and manage entire course(s) for the MERN Stack Developer, including Java-based applications. Responsibilities will include developing and updating training content, conducting live and virtual training workshops, with a healthy mix of theory and practical to ready the students within the batch to take up MERN Stack Developer.

Create training materials such as, but not be limited to videos, quick reference guides, online courseware, presentation slide decks, and product manuals.

Schedule and manage logistics of hosting Live and Virtual Training Offerings. Collaborate with Project Managers to ensure completion of the training plan in accordance with the agreed schedule.

To be successful in this role you should meet the following requirements:

Job Description: Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• Architect scalable web architectures
• Work in a cross-functional team to deliver a complete user experience
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Ability to wear many hats and learn new technologies quickly

Requirements:

• Fluent knowledge of latest HTML/CSS standards and best practices
• Working knowledge of JavaScript and AngularJS
• Working knowledge of Node.js and Express
• Solid Understanding of HTTP protocol and how server-side code is processed on the client
• Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
• Working knowledge of front end optimization and performance techniques
• Obsession with lean, clean and organized front-end code
• Cross-browser development and troubleshooting
• Experience building Responsive websites for web, tablet and mobile devices
• Eye for details is crucial
• Able to handle multiple projects and competing deadlines
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
• Portfolio of work required. Include examples of all areas of interaction design (user flows, wireframes, final graphical display)

• Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
• Talent management: Permanent, contract, temporary and graduate trainees
• Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
• Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
• Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
• Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
• Other: Liability management and remediation tracking

The IT asset manager will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
• Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
• Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
• Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
• Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
• Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
• Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
• Provide access to technology asset data in support of essential activities required to support the effective running of the business.
• Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
• Managing the deployment and collection of devices and other hardware assets to the associates or offices.

The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:

• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with vendors during compliance audits
• Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges

The Hardware asset manager must have the following skills:

• Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
• Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and improvement
• Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
• Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.

The Hardware asset manager must have in-depth knowledge and experience of the following:

• Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
• Policy, process, and procedure development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
• Data processing, analysis and quality management tools
• Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle

Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.

The following experience is considered essential:

• A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
• Atleast 16 years of experience with IT, enterprise asset management or information management
• Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Demonstrated experience in liaising with middle and senior management
• Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.

The following experience is considered desirable, but not mandatory:

• 13+ years of experience working in the working in a large IT/ITeS organization
• 13+ years of experience in managing external IT service providers handling digital technology assets
• Experience with ServiceNow platform

This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.

The following certifications are considered desirable, but not mandatory:

• ITIL v3 Foundation certification
• Certified IT Asset Manager
• COBIT 5 Foundation

• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred

About Us

Founded in 2019 by IIT-B and IIM-A Alumni, Pilgrim is one of the fastest-growing Beauty & Personal Care brands that offers 90+ SKUs across face care, haircare, skincare, makeup and fragrances at over 25,000 pin codes and has grown into a 1000+ offline store omnichannel brand. Pilgrim is known to handpick the world’s best beauty secrets to create exciting and efficacious products that deliver results.

Global Inspiration: We handpick powerful ingredients from around the world (France, Korea, etc.) and use our in-house R&D team alongwith global partnerships to create effective personal care products.

Millennial Connection: The name "Pilgrim" reflects a modern, adventurous spirit. The brand offers a wide range of products curated with ingredients from France, Korea, Spain, Australia, the Amazon Rainforest, and Swiss glaciers.

Strong Customer Base & Ambitious Goals: We serve more than 6 million consumers per month and aim for an INR 1000 crore ARR by 2025.

Well-Funded for Growth: We have secured significant funding (notably a $20 million Series B round) to support the rapid growth trajectory. Our investors include Fireside Ventures, NSFO, Shark Aman Gupta, Rukam Capital, and others.

About the Role

Social Media Executive -Are you passionate about creating engaging content and building impactful brand stories? We're looking for a creative and dynamic Social Media Manager to join our social media team. If you have a flair for copywriting, a deep understanding of social platforms, and a keen interest in the beauty industry, this is the perfect opportunity to take your creative vision to the next level.

Roles and Responsibilities

• Social Media Strategy: Create and implement strategies aligned with business goals. Manage content calendars and optimise engagement based on trends.
• Campaign Management: Plan and execute campaigns (promotions, product launches). 
• Content & Shoots: Work with creatives to develop visuals and videos. Plan and manage photoshoots, including logistics and coordination.
• Community Engagement: Oversee social interactions, build influencer relationships, and monitor trends.
• Analytics & Reporting: Track performance, generate insights, and prepare monthly reports.
• Collaboration: Coordinate with internal teams and external agencies to ensure cohesive brand messaging.

The Ideal Profile

• Minimum of 3 years of experience in managing a Social Media channel for a brand or agency.
• BMM/Design/Marketing degree preferred.
• Strong understanding of current social media trends, platform algorithms, and best practices.
• Proficiency in design tools such as Photoshop, Illustrator or Canva is a plus..
• Experience in content creation, including copywriting, graphic design, and video production.
• Proficiency in MS Office
• Strong communication, collaboration, and interpersonal skills.
• Experience working with cross-functional teams.

As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

Key Responsibilities:

• Client Onboarding:

Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.

Collaborate with sales and account management teams to understand client requirements and expectations.

• Project Planning:

Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.

• Stakeholder Collaboration:

Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.

• Configuration and Customization:

Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.

• Training and Support:

Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.

• Quality Assurance:

Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.

• Communication:

Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.

• Documentation:

Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.

Develop user manuals and guides as needed.

• Post-Implementation Review:

Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.

You are a desired candidate if you have:

• Proven experience in leading successful implementations of HR Tech SAAS solutions.
• Strong project management skills with the ability to manage multiple client implementations simultaneously.
• In-depth understanding of HR processes and workflows.
• Technical acumen, including familiarity with system configurations and integrations.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Problem-solving mindset and the ability to navigate complex client requirements.
• Knowledge of quality assurance processes and testing methodologies.
• Training experience, including the development and delivery of training programs.
• Detail-oriented with a focus on delivering high-quality solutions on time.

About CredFlow :

Imagine a business- always stressed with increasing outstanding dues in the market, pressure from vendors and other creditors to pay off debts, managing operations, sourcing material and the list is endless! Now imagine the plight of millions of such businesses globally.

At CredFlow, we are solving SMEs' most pressing problem of cash flow management. We are a full-stack cash flow management solution automating accounts receivables and building multiple stacks of financial solutions on top of that. We have seen pretty good traction in the past few months, achieved product-market fit and are scaling fast. We already have more than 30 Lakh businesses on the CredFlow network and more than $70 billion worth of invoices on the platform.

Above all, we have a gold mine waiting to be unlocked - the humongous amount of financial data flowing through our servers! 

In 2021 we raised a 2.1 million $ seed round from marquee VC Funds. We have recently raised $7 million in Series A from marquee VC Funds.

Company Website Link: https://credflow.in/about%20us.html

Role Title: Business Development Executive – Inside Sales

Process: Revenue generation, cold calling, B2B sales, Product demo.

Work Days: 6 days per week

Job Location: Noida

Office Hours: Work from office (10 AM to 7 PM)

Key Responsibilities:

● Reach out to warm leads on call and schedule product demos.

● Understand customer needs and requirements.

● Share product quotation and close the sale

● Maintain relationships with the customers.

● Get customer referrals from existing paid users.

● Provide after-sale support.

● Share weekly and monthly Sales Forecasts of probable conversion.

● Share product feedback to the product management team.

Skills and Background:

● Excellent communication skills

● Prior sales experience is preferred.

● Good Logical and Analytical skills.

● Smart and Collaborative team

● Best in the market Incentive Structure.

● Early-Stage startup experience.

● Graduate/Postgraduate

• Become the expert of our platform and have a complete understanding of our features and use-cases.
• Conduct product demonstrations on a daily basis to clients.
• Own the full sales cycle of closing a deal.
• Discover customer needs and communicate to prospects how company is different from all other competitive platforms.
• Ability to crack annual deals from clients by smartly using closing levers.

• Sales guy in-person meetings + on-spot closure with institutes.
• Should have 1+ years relevant experience in the SaaS domain.
• Should have a two-wheeler

• Must have two wheeler
• Well versed in Regional Language along with English
• SaaS experience

JOB PROFILE : SHOPIFY DEVELOPER

• Education: Bachelor's Degree in IT, Computer Science, Computer Programming, or a similar field
• 2+ years of experience developing within the Shopify and Shopify Plus platforms
• 2+ years of experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS, XML
• Troubleshooting & debugging skills
• Interest in staying current and applying the most current best practices
• Able to work effectively in a fluid, fast-paced environment
• Has a true passion for design and technology
• A disciplined approach to testing and quality assurance
• Positive attitude, high energy, and love for broadening web development skill set

RESPONSIBILITIES

WHAT YOU'LL DO:

• Collaborating with the UX and UI design teams to produce seamless, robust, and innovative front-end user experiences
• Generating custom-tailored Shopify themes, and altering pre-existing templates
• Working closely with project managers to deploy project requirements
• Managing multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice
• Understanding business needs that drive project features & functions and provide internal consultation