IT Service Engineer

We are on a mission to help a million+ consumer brands with automated sales and user acquisition on WhatsApp.

In 2024, Businessonbot has grown 10X in ARR and inched towards profitability in Q4 of FY 2024-25. We target a massive wave of D2C businesses in India. In year 2025, we are the market leader in our domain. There’s never been a more exciting time to be in BusinessOnBot.

We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.

About you: HR Manager one of the senior leaders of the company, working closely with the clients and founders of D2C brands to drive the future-oriented vision and plans around WhatsApp.

Your growth:

• You’ll experience running a profitable startup and become the HR head
• You’ll see a 35-people team becoming a 100-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders, product and marketing leaders
• You’ll love working with super-strong technical, design and product teams, and fall in love with technology first approach to solve large scale business problems
• You will be rewarded with a competitive offer on cash and stocks

Responsibilities:

• Responsible for tracking Happiness and Empathy index
• Talent Acquisition and Management: Lead the recruitment process to attract top talent, including creating job descriptions, screening candidates, conducting interviews, and managing onboarding processes.
• Employee Relations: Act as a point of contact for employees, addressing any employment-related issues and ensuring compliance with labor regulations.
• Performance Management: Develop and implement performance review processes, setting clear performance standards and conducting evaluations.
• Learning and Development: Identify training needs and organize training programs to enhance employees' skills and knowledge.
• Culture and Engagement: Cultivate a positive work environment that reflects our startup's culture and values, organizing team-building activities and initiatives to boost morale.
• Policy Development: Develop and implement HR policies and procedures to effectively manage the workforce and ensure compliance with legal requirements.
• Compensation and Benefits: Oversee the compensation and benefits program, ensuring it is competitive and aligns with our business goals.

Requirements:

• Good Human Being
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Manager, HR Officer, or similar role.
• In-depth knowledge of labor law and HR best practices.
• Experience with startups or technology companies is a plus.
• Excellent communication and interpersonal skills.
• Ability to strategize and formulate business-driven HR policies.
• Strong decision-making and problem-solving skills.

We are seeking a highly skilled and experienced Senior Data Scientist to join our growing data science team. In this role, you will lead complex data analysis projects, develop advanced machine learning models, and provide actionable insights that drive strategic business decisions. You will mentor junior data scientists and collaborate with cross-functional teams to solve challenging problems and improve our products and services.

Responsibilities:

• Lead and execute end-to-end data science projects: From problem definition and data collection to model development, evaluation, and deployment.
• Develop and implement advanced machine learning models: Including but not limited to regression, classification, clustering, deep learning, and natural language processing.
• Perform complex data analysis and statistical modeling: To identify trends, patterns, and insights from large datasets.
• Design and implement data pipelines and ETL processes: To ensure data quality and accessibility.
• Communicate findings and recommendations effectively: Through visualizations, reports, and presentations to both technical and non-technical audiences.
• Collaborate with cross-functional teams: Including product managers, engineers, and business stakeholders, to define project goals and deliver impactful solutions.
• Mentor and guide junior data scientists: Providing technical expertise and fostering a collaborative learning environment.
• Stay up-to-date with the latest advancements in data science and machine learning: And apply new techniques and technologies to improve our data science capabilities.
• Contribute to the development of best practices and standards: For data science methodologies and tools.
• Evaluate and improve existing models and algorithms: to maximize performance and accuracy.

Webflow Designer

Location: Pune, India

FlytBase is seeking a webflow developer to take ownership of our flagship product’s website, FlytNow. This person will also be responsible for managing the workflows in collaboration with the design, marketing operations, and demand generation teams. This is a key role in establishing the foundations of scale and growth for FlytBase.

About FlytBase:

FlytBase is a deep-tech startup that provides hardware-agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD) that allows seamless & cloud-connected deployment of intelligent drone fleets for a variety of business applications. The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland & Georgia Tech, and with deep expertise in drone technology, computer science, electronics, and robotics.

The company is headquartered in Silicon Valley, California, USA, and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase won the Global NTT Data Innovation Contest in Tokyo, Japan. FlytBase was also awarded the TiE50 Top Startup award by TiE Silicon Valley.

Role and Responsibilities:

● Build engaging, high-converting landing pages.

● Experiment on a continuous basis to improve website performance. Manage the underlying tech stack - Webflow, GTM, Google Analytics, and other integrations.

● Own the technical SEO to optimize website performance.

Experience/Skills:

● 0+ years of relevant work experience.

● Expertise in HTML, CSS, XML, Javascript, PHP, JSON, JQuery, AJAX development and Bootstrap with Responsive designs.

● Excellent knowledge of cross-browser layout skills and responsive design knowledge.

● Experience with user interface design.

● Experience with SQL, Webflow/ WordPress, and Zapier/Integromat is a considerable advantage.

● Google analytics, tags & advertisements understanding is an advantage.

● Experience with website maintenance, and understanding of technical SEO.

Good to have:

● Have skills in software programming and graphics.

● Good project management skills and familiarity with Agile methodologies.

Compensation:

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

Perks:

● Fast-paced Startup culture

● Hacker mode environment

● Enthusiastic and approachable team

● Professional autonomy

● Company-wide sense of purpose

● Flexible work hours

● Informal dress code

About the role

As a core team member in our growing startup, we're looking for an exceptionally hard working candidate who is full of ideas, accountable and has self-learning abilities and make a significant contribution to our growth journey.

Requirement:

The candidate must have at least 2 years and ideally up to 8 years of experience in an IT Product company / Startup. Must have expertise in

MUST HAVE SKILLS
Back-end development using Laravel, Lumen, MySQL / PGSQL

• RESTful API development & integration of 3rd party services (like payment gateways, Email marketing tools, SMS/ Whatsapp, etc.)
• High quality coding which can be replicated and used to scale.
• Prompt to troubleshoot and fix bugs and use of GIT

• Experience in React.JS, AWS, DevOps
• Experience in a Product based SaaS Startup.

• Passionate about building products and features and building a product from scratch with thrust on DevOps, Web security, TLS/SSL, web sockets, etc.
• Have a good understanding of setting up & managing cloud servers like AWS, Google cloud, etc.
• Manage Key-value based databases like Redis

Additional Information

• Immediate / Early joiners preferred.
• This is a Work from Office / Hybrid role.
• Office is in Green Park, New Delhi 110016 (5 min walk from Metro station)
• BYOD - Bring your own device (Laptop)
• Candidate must be willing to work in a high exposure - high accountability Startup environment and grow significantly with the company.

About the Company

hiringplug™ is an AI Marketplace of specialist Recruiters that enables companies to acquire top talent, faster. The company offers an Award winning RaaS™ Marketplace: Recruitment as a Service Marketplace™ The company is at an interesting expansion stage and looking for exceptional talent to be a part of their growth story. | www.hiringplug.com

Get to know us

• https://www.instagram.com/" target="_blank">https://www.instagram.com/hiringplug
• https://www.facebook.com/" target="_blank">https://www.facebook.com/hiringplugofficial
• https://twitter.com/" target="_blank">https://twitter.com/hiringplug
• https://blog.hiringplug.com
• www.hiringplug.com

• “Top HR & Work Tech Startup” – by People Matters both in 2019 & 2020
• “10 Best HR Tech startups 2019” – by Silicon India in Oct 2019
• “Best resourcing software 2019” – by HR Association of India in Jan 2019

Talk to you soon!

Your Tasks:

• Participate in all aspect of operation and application support.
• Work primarily in Java-on-Java Spring and web frameworks like Bootstrap and Vue.js.
• Engage and collaborate across time zones with different front-end and back-end developers.
• Working closely with your teammates on knowledge sharing and experience build-up.
• Drive development best practices with your teammates to deliver high quality solutions. 

  Your profile:

• Bachelor’s degree in computer science, information technology, or engineering with strong communication skills.
• 4+ years of experience building large-scale software applications or web applications
• Strong knowledge of Full-Stack development with Java Spring Framework and established web frameworks Bootstrap, Vue.js, React or AngularJS.
• Experience of different data stores and search engine solutions like Apache Solr or Elasticsearch and designing and implementing API web services (RESTful and SOAP-based)
• Ability to work independently and collaboratively in a multidisciplinary team environment whiles providing operational support capability.

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

• Work closely with the Business Analysts and Finance Business teams to gather requirements for reports, interfaces, extensions, integrations
• Develop functional and technical design and documentation for Oracle Applications dependent data  conversions, interfaces, custom reporting, and custom applications including use of documented revision control.
• Participate in the design, development and maintenance of Conversions,
• Modifications/Customizations and Interfaces to/from Oracle’s Suite of Business Applications.
• Open, manage, and resolve Oracle Service Requests with Oracle Support.
• Drive the resolution & troubleshooting of issues during development and post production support.
• Design, Document and Perform Unit Testing to validate product functionality

• Bachelors' degree in business, computer science or related field
• 6+ years of experience in supporting Oracle Financials Functions.
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Extensive Oracle Finance (Fusion) Development experience.
• Ability to multi-task and perform effectively in a fast-paced environment.
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
• Proven ability to work remotely and independently in support of Clients/Business
• Ability to work with Multicultural environment across the world