
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job :
Responsible for successful onboarding of client and manage post-onboarding issues to ensure seamless customer experience.
What will you do?
- Lead the technical services team of 9-10 consultants who are responsible for Setting up Customer Accounts/Interfaces
- Create and execute project plans based on different customer/product combinations and define milestones, checklists and deliverables for projects
- Publish the project dashboards and reports to internal stakeholders and management team at defined intervals
- Work across various internal teams (Partner Success, Operations, Product Management, Infrastructure etc.), on-site/external team (IT department, vendors etc.) and working working with other technology providers to create seamless interfaces and ensure successful completion of technical assignments
- Flag any technical issues in time and work with stakeholders to ensure timely resolution and communication to the clients
- Perform project audits for newly implemented properties and identify gaps, if any
- Build and lead a cohesive and high performing team.
We are looking for :
- B. Tech or equivalent degree in computer science.
- Total experience of 10+ years with at least 3 years leading a team serving customers globally.
- Industry experience of working in similar IT services/product companies with. B2B experience preferred.
- In-depth knowledge of Windows servers and strong Windows Administration skills
- Thorough understanding of IT hardware and software systems (Networking, Servers, Databases, firewalls, Active Directory, Proxies, Security, Cloud systems etc.)
- Strong experience of working in cloud services (AWS preferred)
- Working knowledge of interfaces and integrations of systems.
- Good understanding of Internet-based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.
- Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
- Committed to working collaboratively with highly diverse teams, and many different types of people
- Experience of working in hotel technologies will be an added advantage.
Our Client's experience :
- The physical, mental, emotional and financial health of our people is something we always care about.
- This is a place to learn and grow. We're committed to your development - both professionally and personally.
- Your experience with us is something we take seriously.
Our Client offers (of course, in addition to your compensation) :
- Health insurance
- Paid time off
- A flexible working environment meaning we strike the balance of what you need and what works for the business
- A hybrid approach to the future of work
- Parental leave
- Professional development assistance
- Referral program

Similar jobs
Location: Udyog Vihar, Gurgaon
Experience: 6 Months - 2 Years
Salary: 20k to 25k (Incentives)
Mode: Full-Time (Work from Office)
Shift: UK (9 hours shift including 1 hour break)
Days: 5 Days working
- Candidate must have minimum 6 months experience of International Sales/Lead generation
- Excellent English Communication skills
- Good at negotiation & closing the deals by his own end
- Both side cab & Meals provided by the company
- Fresher / Domestic Sales candidates are Not Allowed
- Qualification - Any Graduate
Interested candidates can apply.


12+ years of management experience in software engineering.
5+ years of experience managing engineering teams
Strong experience in delivering user interfacing and business critical applications that are scaleable and highly available.
Solid Experience working with Java and related technologies
Experience working with Web and UI technologies (Javascript libraries like React) is a big plus
Experience with building and running microservices in a polyglot environment.
A strong understanding of database design, and experience with SQL databases and NoSQL databases like Mongo
Good knowledge of Cloud native and related technologies like Docker and Kubernetes
Experience with and a thorough understanding of event stream processing and search solutions (Kafka, Elastic etc)
Experience with designing and developing hybrid mobile react-native is desirable.
Experience working on projects using Agile methodologies like Scrum
Ability to design large-scale applications with excellent run-time characteristics such as low latency, fault- tolerance and availability
Ability to review designs and code, provide actionable feedback, and the detail orientation to follow-up on all technical topics
Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
Ability to make the right trade-off choices when dealing with functional complexity, conflicting priorities and
aggressive schedules
Desired skills & experience :
Bachelor's/ Master's Degree in Computer Science (or related field) or equivalent
Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
Ability to hire, mentor and manage the performance of a large team.
Ability to communicate with senior executives and business stakeholders.
A learning attitude to continuously improve the self, team and the organization
Ability to work under pressure and manage difficult situations in a fast-paced work environment.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Developing, coding and assisting the Email Marketing team with email campaigns
- Configuring multifaceted content elements to build personalized emails at scale
- Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
- Staying up to date with trends in email development and continuing to study and improve skills
- Thinking and creating for conversion optimization (training will be given in-house)
- Building landing pages using HTML/CSS/JavaScript (front end)
What you need to have:
- Demonstrable HTML design skills and an interest or love for email marketing
- Willingness to broaden your expertise, and go the extra mile
- Deep understanding of not just creating a beautiful email but thinking from a conversion point of view as per what aspects of the email will encourage a reader to click the email, and be amazed by its design, resulting in a desire to open more emails from our brand
- Experience working with email code
- Advanced with HTML, CSS and responsive design
- Comfortable with HTML for email
- Have demonstrable coding, proofing, testing and troubleshooting experience
- Proficiency in Adobe Creative Suite and/or Sketch
- Comfortable translating design file into functional HTML
- Eye for design, passionate about building UX standard methodologies into every project is a plus
- Ability to professionally interact with key stakeholders throughout the development process
- Knack for English language and comfortable working in an English speaking organization
- Experience of planning and designing performance tests, creating and running the tests, and finally analyzing results to finetune.
- Experience conducting performance testing to ensure system capacity, reliability, and scalability
- Ability to understand and translate test requirements into a testable and correct design
- Ability to develop a test plan as required
- Strong hands-on experience with JMeter
- Knowledge of performance monitoring tools
- Hands-on experience analyzing reports and documenting observations to identify bottlenecks.
About The Company :
SCIGON was founded in 2008 by technology practitioners with a people-focused mindset. We continually strive to build on a track record of success, establishing new avenues for capabilities and growth. Based in Chicago, SCIGON offers a complete suite of offerings to meet enterprise and public sector customer technical, engineering and product needs. SCIGON's professionals advance client initiatives with a high degree of quality and efficiency. SCIGON has received broad recognition nationally and has been recognized through industry awards, media coverage, and several case studies Our goal is to provide fresh and effective ideas for mutual success. Our Mission: SCIGON is committed to providing an innovative approach and solutions that enable our clients and partners to succeed. While knowledge, experience and technology provide the tools with which we reach these aims, we place the most value on relationships.
We focus on understanding customer and partner needs, bring a collaborative approach to the discussion, and work hand-in-hand to identify effective strategies that intersect outcomes with the business drivers that underpin needs. Our Vision: Understanding client and partner needs, and to working as a team to meet mutual objectives. Our company culture is also centered on a commitment to sustainability, as well as social and economic responsibility
Frequently Asked Questions :
Why work for us ?
It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at great technologies alongside stunning specialists with strong financial strength.
Also, we have some Employee Value Propositions :
- An outstanding work culture :
- Remote work :
- Work life balance :
- Provident fund Professional growth through our Learning and development



- Must have experience with Amazon Web Services (AWS)
- Experience with Python/Node.JS/Typescript
- At least 2+ years as back-end software developer
- A deep understanding of the benefits of the Microservice and serverless paradigms
- Prepared technical documentation, and understand why it’s important
- Understanding of database principals: SQL and NoSQL
- Collaboration and communication skills (you’ll be working with clients and internal teams)
- An understanding of programming fundamentals (OOP, data structures, algorithms)
- Familiarity and comfort with REST API, Postman
- The ability to work independently or within a team structure.
- A “lead by example” attitude, and motivation to deliver work you’re proud of


Job Description :
We are hiring experienced PHP Developer responsible for developing web applications. Your primary focus will be the development of all server-side logic.
You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
- Design and Build Web Applications.
- Prior experience of custom APIs creation and good command with MySQL is required.
- CodeIgniter & Laravel prior knowledge is required.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and API.
- Should be able to develop the application with effective coding with minimal errors/bugs.
- Work on bug fixing and improving application performance.
- Ability to be a self-starter, prioritize your work, stay organized, self-motivating and work and motivate well in a team environment is critical.
- Should be able to manage the whole project solely or in the team.
- Minimum of 12 years of Experience with Informatica ETL, Database technologies.
- Experience with Azure database technologies including Azure SQL Server, Azure Data Lake Exposure to Change data capture technology Lead and guide development of an Informatica based ETL architecture.
- Develop solution in highly demanding environment and provide hands on guidance to other team members.
- Head complex ETL requirements and design.
- Implement an Informatica based ETL solution fulfilling stringent performance requirements.
- Collaborate with product development teams and senior designers to develop architectural requirements for the requirements.
- Assess requirements for completeness and accuracy.
- Determine if requirements are actionable for ETL team.
- Conduct impact assessment and determine size of effort based on requirements.
- Develop full SDLC project plans to implement ETL solution and identify resource requirements.
- Perform as active, leading role in shaping and enhancing overall ETL Informatica architecture and Identify, recommend and implement ETL process and architecture improvements.
- Assist and verify design of solution and production of all design phase deliverables.
- Manage build phase and quality assure code to ensure fulfilling requirements and adhering to ETL architecture
With our industry leading sales performance platform fueled by data science and predictive insights, Aviso empowers enterprises to accelerate their sales, optimize their sales performance and exceed their revenue goals. With a proven track record of building high growth and highly successful technology companies, our team is completely focused on solving complex sales challenges and ensuring customer success.
We have a lot of drive, smarts, and a ton of passion for what we do. The Customer Success Program/implementation Manager role is responsible for the ultimate success of Aviso’s enterprise customers from start-to-finish.
Reporting to the VP of Customer Success, you will be working to ensure that customers are delighted with Aviso solutions. The ideal candidate can understand our customers, their needs, their business processes, and their challenges, and is capable of guiding them through the process to implement and adopt Aviso.
This is the job for you if...
- You’re fanatical about customer success and tenacious at driving long-term customer value.
- You have impressive verbal and written communication skills
- You have strong interpersonal skills with an ability to excel in a team oriented atmosphere
- You have tremendous work ethic with a passion for results
- You have an exceptional level of drive and dedication coupled with a positive attitude
- You have the ability to understand customer requirements and identify business challenges for Aviso to solve
This is what you’ll do...
- Act as a primary point of contact for our enterprise customers and the operational aspects of the projects
- Lead regular status meetings with project team, customers, sponsors, and stakeholders
- Have a strong focus on overall customer success and delivering successful customer outcomes
- Scope out project engagements and formalize this scope in a Statement of Work
- Monitor and manage project financials, scope, and schedule to ensure that project stay on track for assigned customer projects
- Create documentation to meet customers new ways of working and facilitate change management and training initiatives
- Assist in development of methodology and possessing the ability to assess risks in process, people or technology to adjust project plans and address accordingly
- Design and lead implementations leveraging an in depth knowledge of Aviso implementation best practices, Aviso API architecture and Aviso integration capabilities
- Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint.
What we’re really looking for...
- Proven track record of managing programs, projects, deadlines, and scope in SaaS
- Ability to work with the sales team on scoping and sizing for new project proposals and post-sales for existing customers
- Ability to work with the marketing and sales team in assisting with pre-sales activities e.g. demos, best practice sharing
- Exemplary and proactive communication skills (verbal and written)
- Ability to build and maintain lasting customer relationships
- Continuously seeking new ways to improve existing project management processes to strengthen the Aviso delivery methodology
- Ability to work in a fast-paced environment
- Experience with Project Management tools and methodologies
- Strong collaboration and relationship management skills
- Tech oriented and understands market trends, particularly with enterprise software
- Understanding of sales processes and hands on familiarity with salesforce.com
- Demonstrated leadership abilities to lead business discussions with customers, gather requirements and architect the value of our solution and the best practices to implement it
- Experience at Big Five consulting firm as a senior consultant or manager highly desirable
- Bachelors of Science in Computer Science or in Business preferred
- 5+ years of experience in implementation of business applications, including in a Change Management role,with preferably 1 year in a startup.
If you are interested in being a part of something extraordinary, take pride in initiating meaningful relationships with and delighting customers, and like working alongside smart and ambitious people, then this is the role for you.




