Inside sales Representative

Join our dynamic team to provide advanced technical support for global HPE customers. We’re looking for a Linux Engineer with 5-7 years of experience who is passionate about solving complex technical issues and providing superior customer solutions. If you have a strong Linux background and thrive in a high-risk, mission-critical environment, this could be your next exciting career move!

Key Responsibilities:

• Provide technical support through phone, email, or remote sessions
• Troubleshoot and resolve issues related to Linux systems
• Perform proactive problem management and root cause analysis
• Manage escalations and provide leadership during crisis situations
• Apply patches, conduct security updates, and manage configurations
• Lead or participate in customer and internal projects, including Change Management, Incident Management, and Disaster Recovery planning
• Create and maintain Standard Operating Procedures (SOP) for smooth operations
• Collaborate with global teams to solve complex issues and deliver high-quality service to customers
• Maintain case documentation, meet SLA timeframes, and contribute to operational metrics

Technical Skills:

• Proficient in all flavors of Linux (installation, configuration, troubleshooting, administration)
• Experience with Redhat Satellite/Oracle Linux Ksplice
• Strong understanding of networking, Cluster Services, Oracle RAC clusters, SAN technologies, and HP Blade/Rackmount servers
• Knowledge in vulnerability assessment, security patching, and disaster recovery
• Experience in HP Service Guard cluster on RHEL

Non-Technical Skills:

• Strong written and verbal communication
• Excellent customer relationship management and teamwork
• Ability to lead technical escalations and crisis management
• Demonstrated commitment to delivering high-quality solutions

Eligibility:

• Bachelor’s degree in Engineering (or equivalent)
• Relevant certifications such as RHCE, Oracle Enterprise Linux, or ITIL preferred
• Flexibility to work in a 24x7 support environment

Requirements

• 2+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• Linux
• SpringBoot or Spring MVC
• Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Java 8
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding AI/ML algorithms is a plus.

• Create content to be used for blog posts, social media, press releases, and other platforms.

• Research industry-related topics.

• Collaborate/coordinate with the marketing team to prepare various marketing collateral and communications for both public and internal use.

• Compose and develop content for all communication channels and across mediums (digital, print, web).

• Learn the functions of internally developed software to write end-user documentation (such as online help, quick reference guides, and release notes).
  REQUIREMENTS-

• Should have a good understanding of SEO best practices to increase traffic to the company website.

• Must have a flair for creative writing

• 1-3 years experience in content writing for a B2B company

• Knowledge of tools like Grammarly or equivalent, Keyword research tools

• Knowledge of content distribution is preferred

• Basic knowledge of Oracle Forms and reports - (Must)
• Good experience on SQL*Loader.
• Should Knowledge on Agile / Scrum.
• Handled errors using Exception Handling extensively for the ease of debugging and displaying the error messages in the application.
• Using SQL developer tool we debugged the code and unit test
• Knowledge of oracle programming
• MySQL, Oracle,
• Knowledge of Unix platform
• PostgreSQL
• advance database knowledge.
• Writing PL/SQL and PL/MySQL
• Coding support
• Debugging & Project module management
• Deployment and fine-tuning as per team lead.

•  JAVA/J2EE (Mandatory)
• HTML/CSS – Basics would suffice
• JavaScript, JQuery, JQWidgets – Must be proficient and core skill requirement

•  .NET Framework (v4.5 and above) + C# (v5 and above) programming language: Core skill set and mandatory
• Windows WCF (SOAP) /Web-API (REST using JSON): Must be proficient
• Windows Server knowledge – IIS + Windows services: Basics from deployment perspective
• MS SQL server: Must be proficient with queries and database objects

• Minimum 3 years as a technical lead
• Experience in Business, Data, Technical Architecture and leveraging tools
• Ability to triage complex problems into smaller units that are amenable to being solved.
• Inquisitive and analytical mind
• Proven ability to manage non-direct reports to achieve results and to work in a multi-cultural multi-functional environment where consensus is critical for success
• Customer and end-user focused and have excellent oral and written communications skills