Business Development Executive

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

Business Development Associate

Location : Gurgaon

Working : Work from office (WFO )

Industry : Ed Tech

Functional Area : INSIDE SALES

Shift: Day Shift / Night Shift ( optional )

Roles & Responsibilities :

The sales Representative at Planetspark will be responsible for assisting and guiding the right offering/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

● Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

● Initiating phone conversations with parents who complete the demo classes for their kids.

● Intensely following up with the prospects and closing the sales within the sales cycle.

● Diligently communicating and priming the lead through channels like email, and calls.

● Ensuring accurate and proper record-keeping of call information in electronic and digital format.

● Achieving the monthly targets while completing all the input metrics targets,

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Job responsibilities of the candidate include

• Politely speaking with customers and understanding their queries.
• Documenting customer queries in system.
• Responding to customer queries based on SOP.
• Min 12th passed

SENIOR FULL STACK C# / .NET CORE DEVELOPER

WITH RELATIONAL DB EXPERTISE

PLEASE READ THIS JOB DESCRIPTION CAREFULLY. THIS POSITION REQUIRES A STAR SOFTWARE ENGINEER WITH AMBITION AND A DIVERSE RANGE OF TALENTS.

This is a SENIOR requiring a seasoned, driven developer with:

(1) >= 5 years coding experience

(2) Deep expertise in C# / .NET CORE;

(3) Extensive relational database knowledge;

(4) Drive, ambition, and business savvy to be a key member of a small team making critical strategic software development decisions;

(5) Drive and enthusiasm to code with aggressive feature development timelines;

(6) Ability, after COVID, to work in-office in Mumbai.

In this role, you will take over ownership of the .NET CORE back-end of a digital marketplace app. For the first two major projects, you will be:

(a) Designing and implementing an extensive database refactor to enable the creation of unlimited storefronts; and,

(b) Designing and implementing a financial transaction module.

We are looking for someone who can hit the ground running, spearheading these projects and more, drawing on experience with prior projects to confidently chart the path forward.

We are not looking for someone who will need to learn relational databases and financial transaction APIs on the job.

Qualifications:

• At least 3 years of work experience.
• Deep exposure to complex enterprise application development & maintenance.
• Excellent understanding of design patterns & principles.
• Best-practice oriented: Expert at optimizing and documenting best practices for software development and unit testing, and then ensuring that team members follow these practices.
• SQL DB expertise (architecture design, development, deployment, management, etc.)
• Ability to work as an individual contributor and as a collaborative team member.
• Enthusiastic to learn new technologies.

Preferred Qualifications:

• Understanding of UI technologies HTML, CSS
• Automated financial transaction experience (e.g. credit card, wire transfer, etc.)

Location: Delhi NCR/ Noida/Gurgaon.

-Must have experience in core Php.

-Proficiency in Php and Php based MVC frameworks like laravel.

-Good knowledge of the OOPs concepts

-Development of Php based web application

-Development of Php based APIs

-Contribute to a backend web application with clean, portable, well-documented code

-Work closely with a team to ensure the successful front end

-Taking static HTML/CSS frontend code and integrating with custom Php website and web app

-On time delivery of the projects

-Able to work in a team as well as individually.

Job Type: Full-time

We require District Sales Manager for the Khurda District to carry out the sales activity, and the incumbent should be compatible to carry out the following activities. The candidate must be male, belonging to the respective district and having a sound knowledge about the area, district and block. He must have at least 4 years of experience with FMCG/Retail/Insurance sectors. 

• To appoint Block Sales Manager in all their blocks coming under their Districts.
• To create a super stock point in their district headquarters.
• To manage Sales operations in the assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct training to the sales team.
• To work with the team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast of customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that the sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.