Business development Interns

Strong Microsoft Fabric / Azure Data Architect profile

Mandatory (Experience 1) – Must have 8+ years of experience in Data Architecture / Data Engineering, with strong exposure to enterprise-scale data platform modernization initiatives

Mandatory (Experience 2) – Must have 3+ years of deep hands-on experience in Microsoft Fabric ecosystem including Fabric Lakehouse, OneLake, and Data Factory, with large-scale implementations

Mandatory (Experience 3) – Strong expertise in designing and implementing Medallion (Bronze/Silver/Gold) architecture and scalable lakehouse platforms supporting batch and real-time workloads

Mandatory (Experience 4) – Strong experience in Azure data ecosystem including Azure Data Factory, Azure Synapse, ADLS, and Power BI, with good understanding of cloud-native data architectures

Mandatory (Experience 5) – Proven experience designing scalable data models including Dimensional Modelling (Star/Snowflake) and/or Data Vault for enterprise data warehouses

Mandatory (Experience 6) – Must have hands-on experience building ingestion pipelines including batch, streaming, and CDC pipelines using tools like Spark, Kafka, or Fabric pipelines

Mandatory (Experience 7) – Strong experience in implementing data governance frameworks including data cataloging, lineage, metadata management, and security controls

Mandatory (Skill 1) – Proven experience in building CI/CD pipelines for data platforms using Azure DevOps / Git, including automated deployment and environment management

Mandatory (Skill 2) – Hands-on experience designing AI/ML-ready data platforms, enabling advanced analytics, machine learning, and Generative AI use cases

Mandatory (Skill 3) – Experience with orchestration and workflow tools, and integrating data platforms with BI tools like Power BI for enterprise reporting

Mandatory (Note) – Only immediate joiners (within 15 days) will be considered

Job Title : Senior Automation Engineer

Experience : 5 to 8 Years

Work Location : Bengaluru (Hybrid – 3 Days WFO)

Work Timings : 11:00 AM to 8:00 PM IST

Notice Period : Immediate or 15 to 30 Days

Role Overview :

We are seeking a highly motivated and experienced Senior Automation Engineer with deep expertise in test automation for UI and API applications using JavaScript, Playwright, and Selenium.

This role requires a proactive mindset, strong collaboration skills, and a passion for quality assurance.

Mandatory Skills : Automation Testing, JavaScript or Java, Playwright, Selenium, RestAssured, API Testing, CI/CD (Jenkins/GitHub), Git, Postman.

Key Responsibilities :

• Develop, execute, and maintain automated test cases using Playwright, Selenium, and Rest Assured.
• Design and implement test strategies for API and UI automation.
• Collaborate with cross-functional teams including developers, product managers, and QA engineers.
• Integrate automated tests into CI/CD pipelines using tools like Jenkins or GitHub Actions.
• Drive improvements in automation frameworks to ensure scalability, reusability, and performance.
• Provide mentorship and technical guidance to junior team members.
• Work in an Agile environment with fast-paced iterations.
• Troubleshoot test failures and report defects effectively.
• Ensure high test coverage and generate actionable test reports and quality metrics.

Core Requirements :

• 5 to 8 Years of experience in automation testing.
• Minimum 3 to 5 Years in automation testing for both API and UI.
• Strong coding skills in JavaScript or Java.
• Proficiency in automation tools : Playwright (preferred), Selenium, Rest Assured.
• Experience in CI/CD pipeline integration and Git-based version control.
• Familiarity with tools like Postman, Jenkins, GitHub Actions.
• Strong understanding of OOP concepts, debugging, and test reporting.

Preferred Skills :

• Experience with GitHub Actions.
• Familiarity with Agile methodologies.
• Exposure to cloud-based testing environments (AWS/Azure).

Interview Process :

1. Round 1 – Online Technical Evaluation (1 hour)
2. Round 2 – Online Interview with the Indian Team (1 hour)
3. Round 3 – Online Interview with the U.S. Team (30 minutes)
4. Round 4 – Mandatory Face-to-Face Interview at Bangalore office (weekday only)

⚠️ Only candidates comfortable with in-person interviews in Bangalore should apply.

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Job Title: Sr. Dot Net Full Stack Developer

Work Mode: Work from Office (Mon-Fri)

Experience: 4 to 10 years

Skills / Technical Experience Required

Must have competencies: .Net Core / .Net Framework, Angular / React, C#, SQL, REST API, Entity Framework Core

Additional competencies: HTM5, CSS3, Azure, Test Driven Development, No SQL DBs

Good to have competencies: TFS, GitHub, Agile methodologies, Figma

Keys Roles / Responsibilities / Abilities

•      Understanding the requirements for developing large modules and standalone applications in the project and adhering to the delivery schedule. 

•      The ability to Identify improvements to the existing application code and designs, increasing flexibility and reducing future effort and the ability to “pitch” these idea to team leaders and project sponsors as required. 

•      Work closely with the product owner or project sponsors to discuss the requirements, estimate development efforts and gain their acceptance of the solution. This will include working directly with the client where required. 

•      Mentoring of Developers and non-chargeable juniors in the team in achieving technical excellence in the delivery of the project. 

•      The ability to be involved in build and deployment activities and address build issues. 

•      Clearly explain and discuss technical points with both technical and non-technical staff.

Your benefits on joining Xperate

• Salary - Higher salary than industry standard.

• Annual Leave – 20 days excluding 10 public holidays. Medical/Sick leave is also provided.

• Life Insurance – 5L of default cover for you and your family.

• Accidental Cover – 20L of cover for each employee.

• Bonus Scheme – 100% based on company & individual performance.

• Latest Technology - Exposure to the latest technologies.

• Employee Development - Committed to the development, growth & well-being of our people

Regards,

Dipshikha Kulshrestha

Responsibilities :

Build awesome web experiences using React.js
Plan and accommodate all mediums, screen sizes and device types
Build in flexibility and customization from the start
Internalize the user and promote good usability and accessibility in every experience
Be nimble and react quickly to changing business conditions
Work with product managers, content producers, QA engineers and release engineers to own your solution from development to production

Qualifications :

5+ years building web and/or mobile experiences with evidence of exceptional ability
Bachelor’s Degree in Computer Science or related field, or equivalent experience or other evidence of exceptional ability
Solid understanding of fundamental web technologies such as HTTP, REST, AJAX and JSON.
Strong proficiency in JavaScript / ES6, including DOM manipulation and the JavaScript object model
Thorough understanding of React.js and its core principles
Unit Testing with Jest/Enzyme
Experience with Redux
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Experience working with RESTful APIs
Experience with Nodejs, Expressjs or NextJs
Excellent mastery of web standards, cross-browser compatibility, accessibility and SEO.
Strong CSS skills w/ experience building responsive applications across a variety of browsers and devices using modern CSS3 techniques
Ability to identify tasks which require automation and automate them
Expert knowledge of maintaining and debugging live software systems
Prior experience with Symfony MVC frameworks desirable.