ServiceNow CSM Developer

Procedure is hiring for Drover.

This is not a DevOps/SRE/cloud-migration role — this is a hands-on backend engineering and architecture role where you build the platform powering our hardware at scale.

About Drover

Ranching is getting harder. Increased labor costs and a volatile climate are placing mounting pressure to provide for a growing population. Drover is empowering ranchers to efficiently and sustainably feed the world by making it cheaper and easier to manage livestock, unlock productivity gains, and reduce carbon footprint with rotational grazing. Not only is this a $46B opportunity, you'll be working on a climate solution with the potential for real, meaningful impact.

We use patent-pending low-voltage electrical muscle stimulation (EMS) to steer and contain cows, replacing the need for physical fences or electric shock. We are building something that has never been done before, and we have hundreds of ranches on our waitlist.

Drover is founded by Callum Taylor (ex-Harvard), who comes from 5 generations of ranching, and Samuel Aubin, both of whom grew up in Australian ranching towns and have an intricate understanding of the problem space. We are well-funded and supported by Workshop Ventures, a VC firm with experience in building unicorn IoT companies.

We're looking to assemble a team of exceptional talent with a high eagerness to dive headfirst into understanding the challenges and opportunities within ranching.

About The Role

As our founding cloud engineer, you will be responsible for building and scaling the infrastructure that powers our IoT platform, connecting thousands of devices across ranches nationwide.

Because we are an early-stage startup, you will have high levels of ownership in what you build. You will play a pivotal part in architecting our cloud infrastructure, building robust APIs, and ensuring our systems can scale reliably. We are looking for someone who is excited about solving complex technical challenges at the intersection of IoT, agriculture, and cloud computing.

What You'll Do

• Develop Drover IoT cloud architecture from the ground up (it’s a green field project)
• Design and implement services to support wearable devices, mobile app, and backend API
• Implement data processing and storage pipelines
• Create and maintain Infrastructure-as-Code
• Support the engineering team across all aspects of early-stage development -- after all, this is a startup

Requirements

• 5+ years of experience developing cloud architecture on AWS
• In-depth understanding of various AWS services, especially those related to IoT
• Expertise in cloud-hosted, event-driven, serverless architectures
• Expertise in programming languages suitable for AWS micro-services (eg: TypeScript, Python)
• Experience with networking and socket programming
• Experience with Kubernetes or similar orchestration platforms
• Experience with Infrastructure-as-Code tools (e.g., Terraform, AWS CDK)
• Familiarity with relational databases (PostgreSQL)
• Familiarity with Continuous Integration and Continuous Deployment (CI/CD)

Nice To Have

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field

Qualifications & Key Requirements:

• The right candidate would be ambitious, energetic and highly motivated to learn and grow in a fast-paced environment.
• Bachelor’s degree in business, sales or related fields
• 2+ years of experience in BD/Inside Sales for a technology company (preferably B2B/Enterprise SaaS).
• Strong work ethic with ability to meet and exceed commitments
• Strong desire to progress in a sales career
• Experience in using social media tools and sales CRM tools
• Deep appreciation of technology and its ability to create value – especially in areas of big data analytics, machine learning and personalization.

Key Responsibilities:

• Assisting with the growth of sales pipeline through lead generation and business development activities
• Engage with prospects at all levels using different channels and techniques
• Work closely with the assigned Field sales counterpart and support territory plans
• Work effectively with marketing function (demand gen, product marketing) to extract all required content needed to be effective and to take effective handover of all leads
• Analyzing customer needs in terms of current business obstacles
• Creating a business pipeline meeting an agreed quota of business opportunities
• Contributing individually to the team targets with quality leads
• Research accounts and identify right contacts in every account
• Give early demos to prospects if required

What You’ll Do

Key Responsibilities

 Collaborate with vendors to gather requirements for API development and ensure

technical feasibility.

 Collect API documentation from vendors; document and explain business logic to

use external data sources effectively.

 Access vendor applications to create and validate sample data; ensure the accuracy

and relevance of test datasets.

 Translate complex business logic into documentation for developers, ensuring

clarity for successful integration.

 Monitor all integration activities and support tickets in Jira, proactively resolving

critical issues.

 Lead QA testing for integrations, overseeing pilot onboarding and ensuring solution

viability before broader rollout.

 Document onboarding processes and best practices to streamline future

integrations and improve efficiency.

 Build, train, and deploy machine learning models for forecasting, pricing, and

optimization, supporting strategic goals.

 Drive end-to-end execution of data integration projects, including scoping, planning,

delivery, and stakeholder communication.

 Gather and translate business requirements into actionable technical specifications,

liaising with business and technical teams.

 Oversee maintenance and enhancement of existing integrations, performing RCA

and resolving integration-related issues.

 Document workflows, processes, and best practices for current and future

integration projects.

 Continuously monitor system performance and scalability, recommending

improvements to increase efficiency.

 Coordinate closely with Operations for onboarding and support, ensuring seamless

handover and issue resolution.

Desired Skills & Qualifications

 Strong experience in API integration, data analysis, and documentation.

 Familiarity with Jira for ticket management and project workflow.

 Hands-on experience with machine learning model development and deployment.

 Excellent communication skills for requirement gathering and stakeholder

engagement.

 Experience with QA test processes and pilot rollouts.

 Proficiency in project management, data workflow documentation, and system

monitoring.

 Ability to manage multiple integrations simultaneously and work cross-functionally.

Required Qualifications

 Experience: Minimum 4 years in hotel technology or business analytics, preferably

handling data integration or system interoperability projects.

 Technical Skills:

 Basic proficiency in SQL or database querying.

 Familiarity with data integration concepts such as APIs or ETL workflows

(preferred but not mandatory).

 Eagerness to learn and adapt to new tools, platforms, and technologies.

 Hotel Technology Expertise: Understanding of systems such as PMS, CRS, Channel

Managers, or RMS.

 Project Management: Strong organizational and multitasking abilities.

 Problem Solving: Analytical thinker capable of troubleshooting and driving resolution.

 Communication: Excellent written and verbal skills to bridge technical and non-

technical discussions.

 Attention to Detail: Methodical approach to documentation, testing, and deployment.

Preferred Qualification

 Exposure to debugging tools and troubleshooting methodologies.

 Familiarity with cloud environments (AWS).

 Understanding of data security and privacy considerations in the hospitality industry.

🔍 Job Description:

We are looking for an experienced and highly skilled Technical Lead to guide the development and enhancement of a large-scale Data Observability solution built on AWS. This platform is pivotal in delivering monitoring, reporting, and actionable insights across the client's data landscape.

The Technical Lead will drive end-to-end feature delivery, mentor junior engineers, and uphold engineering best practices. The position reports to the Programme Technical Lead / Architect and involves close collaboration to align on platform vision, technical priorities, and success KPIs.

🎯 Key Responsibilities:

• Lead the design, development, and delivery of features for the data observability solution.
• Mentor and guide junior engineers, promoting technical growth and engineering excellence.
• Collaborate with the architect to align on platform roadmap, vision, and success metrics.
• Ensure high quality, scalability, and performance in data engineering solutions.
• Contribute to code reviews, architecture discussions, and operational readiness.

🔧 Primary Must-Have Skills (Non-Negotiable):

• 5+ years in Data Engineering or Software Engineering roles.
• 3+ years in a technical team or squad leadership capacity.
• Deep expertise in AWS Data Services: Glue, EMR, Kinesis, Lambda, Athena, S3.
• Advanced programming experience with PySpark, Python, and SQL.
• Proven experience in building scalable, production-grade data pipelines on cloud platforms.

• Build campaign generation services which can send app notifications at a speed of 10 million a minute
• Dashboards to show Real time key performance indicators to clients
• Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds
• Building highly available & horizontally scalable platform services for ever growing data
• Use cloud based services like AWS Lambda for blazing fast throughput & auto scalability
• Work on complex analytics on terabytes of data like building Cohorts, Funnels, User path analysis, Recency Frequency & Monetary analysis at blazing speed
• You will build backend services and APIs to create scalable engineering systems.
• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
• Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
• Identify and improvise areas of improvement through data insights and research.

• 2-5 years of experience in backend development and must have worked on Java/shell/Perl/python scripting.
• Solid understanding of engineering best practices, continuous integration, and incremental delivery.
• Strong analytical skills, debugging and troubleshooting skills, product line analysis.
• Follower of agile methodology (Sprint planning, working on JIRA, retrospective etc).
• Proficiency in usage of tools like Docker, Maven, Jenkins and knowledge on frameworks in Java like spring, spring boot, hibernate, JPA.
• Ability to design application modules using various concepts like object oriented, multi-threading, synchronization, caching, fault tolerance, sockets, various IPCs, database interfaces etc.
• Hands on experience on Redis, MySQL and streaming technologies like Kafka producer consumers and NoSQL databases like mongo dB/Cassandra.
• Knowledge about versioning like Git and deployment processes like CICD.

Volar Fashion is currently hiring Social Media Marketing Intern for our b2c women's fashion brand

Job Location: Kandivali West. Mumbai 

Job Type: Full-time, WORK FROM OFFICE only

Office Timing: 10 am - 6 pm (Mon-Fri), 10 am - 2 pm (Sat)

Duration: 6 months

Salary: 10 K

A candidate who is ready for 6 month full-time, in office internship should only apply.

Intern's day-to-day responsibilities include:

Develop content calendars on a weekly and monthly basis for fashion brand

Monitor analytics with the social media team to identify viable ideas

Create engaging social media posts, stories, and reels and post online

Engage with the audience on social platforms

Research on marketing trends, content ideas, strategies, Influencers.

Key Skills:

Any internship experience in social media marketing

Excellent verbal and written communication skills

Knowledge of Facebook, Twitter, Instagram, YouTube, and Pinterest

Basic knowledge of Canva, PPT, MS Word, Excel

Position - Senior Salesforce Consultant

Experience - 3+ years

Location - Gurgaon / Jaipur / Remote

Concretio was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row) and Anjana Gupta, with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP / .NET) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get a training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more.

Job Responsibilities

● Developing applications for the Salesforce.com platform.

● Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML.

● Coding APEX and custom applications for Salesforce instances.

● Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations.

● Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise.

● Code, configure, unit test and create supporting documentation for application development tasks.

● Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON) Soft Skills Checklist

● Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must.

● Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business-user, understanding their pain points, and delivering a solution is key to project success here.

● Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. Tech Skills Checklist

● Strong Salesforce basics i.e. Configuration/Clicks concepts.

● Apex, Visualforce/Lightning(Aura/LWC).

● Excellent programming skills with a good understanding of OOPS.

● Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).

● Knowledge of core HTML, CSS and Javascript concepts.

● Experience of Chrome Extensions/Apps, Electronjs or NativeScript (nice to have). Cultural Alignment Checklist

● The educational part doesn't matter much

. ● CODING: Know, love and be comfortable in it.

● OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapt to this pace of change in Salesforce and tech

● We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same.

● Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and expectations will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show.

● Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverable, and communication is something we expect and continuously work to improve on a day to day basis.

● Strong Communication Skills: It's actually a MUST have for your experience level. Nice to have

● Salesforce Communities (Classic and using Communities). ● Taking ideas to AppExchange (OEM, Security Review). ● Developing SPA (Single Page Applications) in Salesforce.

● Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).

● Hands-on experience of Cordova, Ionic, and Hybrid mobile development.

● How OAuth, SOAP, SAML, and other integration patterns work.

● NoSQL and how modern database systems work.

● Classic DBMS MySQL, Postgres etc.

● AWS, Google or Microsoft cloud experience

What you’ll do

Roles and Responsibilities

• Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods.
• Meet customer service team call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.

Qualifying Criteria

• 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
• Fluent in English.
• Strong phone handling skills.
• Ability to multitask.
• Prioritise and Manage time effectively.
• Academics - Minimum Graduate
• Age - 20 to 25 years 

About UniAcco

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.