About Alphanext
Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world.
The Role
As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.
Key Responsibilities
- Defines, guides, and supports the execution of Alphanext clients' technical governance processes
- Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
- Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
- Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
- Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
- Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
- Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
- Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
- Advises on configuration and coding standards for Alphanext clients
- Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
- Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients
Experience you should have
- ServiceNow System Administration Certification (mandatory)
- ServiceNow HR, CSM and ITIL Foundation certification
- Experience in the following ServiceNow modules:
- ITOM – CMDB, Discovery, Service Mapping
- ITBM – Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC – Governance, Risk, and Compliance
- CSM – Customer Service Management module exp (Mandatory)
- ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Possess good communication skills
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist certification would be a plus
The Impact You'll Make
- Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
- Drive standardization and best practice platform management, enabling customer to focus on value delivery.
- Institute technical governance to optimize platform performance and minimize long-term technical risk.
- Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer.
- Build a platform team focused on delivering value and innovation.
Subodh Popalwar
Software Engineer, Memorres
About Alphanext Technology Solutions
Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with
operational bases in Pune and Indore. With a strong focus on the global technology
community, we are dedicated to connecting exceptional talent with innovative organisations
around the world.
At our company, we understand that the success of any business heavily relies on the quality
and expertise of its workforce. With this in mind, we strive to bridge the gap between
employers and talented professionals, ensuring the perfect match for both parties.
Our extensive network of global technology professionals enables us to source top talent
from diverse backgrounds and skill sets. From software development and data analytics to
artificial intelligence and cybersecurity, our candidates possess a wide range of expertise to
meet the ever-evolving demands of the technology industry. We thoroughly screen and
assess each candidate to ensure their qualifications, experience, and cultural fit align with the
specific needs of our clients.
One of our key strengths lies in our deep understanding of the global technology landscape.
With our headquarters strategically located in London, a major hub for technology and
innovation, we have our finger on the pulse of industry trends, emerging technologies, and
talent requirements. This knowledge allows us to provide insightful guidance and tailored
solutions to our clients, enabling them to stay ahead of the competition.
Similar jobs
As a Senior Program Manager in the Admin Technologies team, you will have the opportunity to significantly change our caregiver (doctors, nurses, etc.) experiences. We are looking for a skilled Technical Program Manager with expertise in ServiceNow to join our team. As a Technical Program Manager, you will be responsible for leading the implementation, customization, and ongoing management of ServiceNow solutions within our organization. The ideal candidate will have a strong background in project management, technical proficiency in ServiceNow products, and a proven track record of successful program delivery.
Responsibilities:
- Lead the end-to-end implementation of ServiceNow solutions, including scoping, planning, execution, and deployment.
- Collaborate with cross-functional teams to gather requirements, define project objectives, and establish timelines.
- Understanding of customization and configurations available in ServiceNow applications, modules, and workflows to meet business needs.
- Good understanding of how ServiceNow integrate with other systems and applications as required.
- Manage project risks, issues, and dependencies, and proactively identify solutions to mitigate them.
- Develop and maintain project documentation, including project plans, status reports, and meeting minutes.
- Provide technical guidance and support to internal stakeholders, including IT, HR, and business leaders.
- Ensure compliance with best practices, standards, and regulations related to ServiceNow implementation and data security.
- Drive continuous improvement initiatives to enhance the performance and efficiency of ServiceNow solutions.
- Stay updated on the latest trends and developments in ServiceNow and related technologies.
Requirements:
- Bachelor’s degree in computer science, Information Technology, or related field; Master's degree preferred.
- Minimum of 7 years of experience in technical program management, with a focus on ServiceNow.
- Proven experience leading end-to-end ServiceNow implementations, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
- Strong understanding of ServiceNow architecture, data model, and integration capabilities.
- Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver on time and within budget.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders at all levels of the organization.
- Relevant certifications in ServiceNow (e.g., Certified Implementation Specialist) are a plus.
- Ability to adapt to a fast-paced and dynamic environment, with a passion for driving innovation and continuous improvement.
· Background in US or any other Healthcare system is a plus.
Proposed Job Description
Product Security Engineer
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
Security engineers at Egnyte are involved in every stage of the SDLC pipeline to highlight security vulnerabilities and provide expert advice on reducing them. By promoting security principles, ongoing penetration testing, and developing “paved roads,” we’re able to provide our customers with a secure and reliable product.
Currently, we’re seeking an engineer who’s well-rounded in terms of application security and has in-depth expertise in one or more particular areas. You’ll be able to apply your skills to interesting challenges—joining Egnyte is an opportunity to work with diverse technologies and large-scale software (1 million users, 20k transactions per second, 28 Petabytes of data). Working closely with more senior security engineers will enable you to develop your expertise in a wide range of areas of your choosing.
To excel at this role, you need to be passionate about DevSecOps, as it’s something we’re genuinely committed to at Egnyte. Knowledge about cloud platform security practices and interest in developing security tooling are important as well. You will have a chance to develop security-oriented tools and processes from conception to completion.
WHAT YOU’LL DO:
- Work with engineering teams providing expertise and advice regarding secure architecture, design, and implementation
- Develop reliable and scalable security-oriented tools
- Develop / Integrate security into the Software Development Life Cycle
- Perform black box and white box applications security assessments
- Reproduce, score, and further analyze issues reported through our bug bounty programs
- Identify opportunities for vulnerability remediation and mitigation
- Develop tools, documentation, processes, and techniques to ensure the security of our software
- Partner with engineering teams in the design phase of new products and features to conduct threat modeling, plus security architecture, design, and code reviews
- Share your experience with junior engineers to foster a culture of excellence
YOUR QUALIFICATIONS:
- 3+ years of application security experience, DevSecOPS/Automation background preferred
- Experience with securing software development lifecycle (SDLC) including manual and automated application security testing
- Hands-on experience performing secure code review and architecture design reviews
- Understanding of OAuth/OIDC implementation
- In-depth knowledge of OWASP guidelines: Application Security Verification Standard (ASVS), Mobile Application Security Verification Standard (MASVS), Web Security Testing Guide (WSTG), Mobile Application Security Testing Guide (MASTG), TOP 10
- Solid knowledge of security testing tools and techniques
- Being able to learn and find bugs in any language, specifically Java, JavaScript, Go, and Python
- Familiarity with concepts like Identity, Data protection, Monitoring, and IR in the cloud services space
- Ability to create and deploy your own tools and automation (preferably in Python)
- Being a strong communicator who is comfortable working cross-functionally, with a track record of delivering results and demonstrating strong ownership.
- English level: C1
BONUS POINTS:
- Experience as a hands-on developer in Java, Python, or JavaScript.
- Experience configuring CI/CD pipelines (e.g., GitLab CI, Jenkins)
- Experience with security assurance for desktop and mobile applications.
- Experience running penetration testing against cloud-native applications
Job Description:
1. Install, configure, and troubleshoot desktop hardware, software, and peripherals for
end-users.
2. Respond to support tickets and service requests in a timely and efficient manner, providing
effective solutions.
3. Diagnose and resolve hardware and software issues related to desktops, laptops, printers,
and other peripherals.
4. Collaborate with other IT teams to ensure seamless integration of desktop systems with
the overall IT infrastructure.
5. Maintain inventory records of desktop equipment and ensure timely procurement of new
hardware and software.
6. Perform regular maintenance and updates on desktop systems to ensure optimal
performance and security.
7. Assist in the implementation of IT policies and security measures to safeguard desktop
systems and data.
8. Provide end-user training on hardware and software usage to enhance their productivity
and technical skills.
9. Document technical procedures, troubleshooting steps, and knowledge base articles for
future reference.
10.Stay informed about the latest trends and advancements in desktop technologies to
improve support services.
Requirements:
1. Proven experience as a Desktop Engineer or in a similar technical support role.
2. Strong knowledge of desktop operating systems (Windows and macOS) and standard
software applications.
3. Proficiency in hardware troubleshooting and problem-solving for desktop-related issues.
4. Familiarity with network connectivity and basic understanding of IT infrastructure
components.
5. Excellent communication and interpersonal skills to interact with end-users in a friendly
and in a professional manner.
6. Ability to work independently and handle multiple tasks simultaneously.
7. A proactive and customer-focused approach to delivering high-quality support services.
Amazon Web Services (AWS)Job Code: DSSR0001
Experience: 4+ years
Shift: UK (2 pm to 11 pm)
Work Location: Chennai / 100% work from the office.
Job Description:
ServiceNow is a cloud-based platform that provides IT services management (ITSM), IT operations management (ITOM), and other business process automation solutions. The role involves designing, developing, and maintaining applications on the ServiceNow platform. They have expertise in customizing and configuring the ServiceNow platform to meet the specific needs of the business.
Responsibilities:
- Integration and Automation: Integrate ServiceNow with external systems, applications, and tools using REST/SOAP APIs, MID Server, and scripting languages like JavaScript. Automate processes and workflows to streamline IT service delivery and enhance operational efficiency.
- Testing and Documentation: Develop test plans, perform unit testing, and assist with user acceptance testing (UAT) to ensure quality and functionality of ServiceNow solutions. Create and maintain technical documentation, including design specifications, configuration guides, and process documentation.
- System Configuration: Configure ServiceNow modules, tables, fields, forms, views, notifications, and other system components to meet business needs. Define and maintain data models, access controls, and user roles within the ServiceNow platform.
- Develop and maintain ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages.
- Data Governance, Data Reporting, Service Now Dashboards development, ITIL Process Architecture, Regulatory Systems and documentation Exp.
- Create and manage ServiceNow service Catalog items, workflows, and catalog tasks.
- Integrate ServiceNow with other systems and applications using APIs and web services.
- Platform testing, debugging, and troubleshooting of ServiceNow applications and workflows.
- Provide technical expertise and guidance to the ServiceNow development team.
- Stay updated with the latest ServiceNow features, releases, and best practices.
Requirements:
- Bachelor’s or Master’s degree in computer science or a related field.
- A background in software development, engineering, IT business administration, Agile/SAFE, databases, or similar.
- Strong experience in Service Now CMDB Development.
- CMDB - API based data integrations, CSDM 4.0, Service Now Discovery and ITOM experience, Cloud - AWS, Azure Discovery, Service Mapping Exp, IRE Exp.
- Proven development and delivery of Security & Risk/GRC development in client environments.
- ServiceNow CIS certification in Risk & Compliance, GRC.
- Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
- ServiceNow Certified System Administrator (CSA)
- ITIL Foundations Certification
- Quick learner, self-motivated and can work independently.
- Strong verbal, written communication skills and a collaborative problem-solving style.
Google AnalyticsAbout the Account Executive Role
The full-cycle Account Executive role turns inbound and outbound leads into long-last relationships. The Account Executive needs to have experience selling SEO services and a working knowledge of SEO and Digital Marketing. Below is a breakdown of the Account Executive Role.
About Us
FirstPrinciples Growth Advisory is a premier digital marketing partner to help scale MQLs cost-effectively by identifying the right growth channel for your SaaS Business.
Role Break-Up
Lead Generation (25%)
The Account Executive will also be partly responsible for generating his/her leads. We expect to spend about 2 hours (about 70) dials making outbound calls using our CRM/day.
Nurturing New Leads/Pitch Cals (25%)
We expect between 1 to 2 Pitches scheduled daily from both inbound and outbound leads. Each Pitch takes 45 minutes to an hour, including following up with the next steps. This time is also spent working with our team to create the SEO Proposals and learning about the client before the call.
Nurturing Existing Leads & Customers (25%)
Reach out for the next steps, follow up on leads, social selling, and do other things to be front and center with the client.
Strategy (10%)
Analyzing results of past campaigns and tweaking future outreach campaigns and approaches.
Coordination & Administrative(15%)
Updating templates, the CRM and coordinating with the team as required. Coordination with the Ops team
What is in it for you?
The earning potential for this role is high. SEO/PPC clients are recurring clients, and our retention rate is high.
Requirements for the Account Executive Role
- 2 to 5 years of experience selling Digital Marketing Services
- Ability to conduct “Mini-Closes” in Succession
- Genuine customer empathy
- Organized and strong time management skills
- Experience working with Ahrefs and doing fundamental SEO Analysis for client sites
- Familiarize yourself with all services offered by our company.
- Excellent written and verbal communication.
- Experience with Using portal Upwork, PPH, Freelance
- Candidate from IT Background, Good knowledge. of IT Technologies. (WordPress, PHP, Shopify)
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Crafting business proposals and contracts to draw in more revenue from clients.
Desiered Profile:
- Strong understanding of ServiceNow platform architecture,applications and modules
- Experience with integrations between ServiceNow and other
tools/systems - Proficient in all phases of the Application Development
lifecycle with experience in an agile environment - Excellent verbal and written communication skills, with
experience interacting with clients at multiple levels - ServiceNow certifications are preferred
- Experience with Knowledge Base platforms, ideally
ServiceNow Knowledge Management application is a plus
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job :
Responsible for successful onboarding of client and manage post-onboarding issues to ensure seamless customer experience.
What will you do?
- Lead the technical services team of 9-10 consultants who are responsible for Setting up Customer Accounts/Interfaces
- Create and execute project plans based on different customer/product combinations and define milestones, checklists and deliverables for projects
- Publish the project dashboards and reports to internal stakeholders and management team at defined intervals
- Work across various internal teams (Partner Success, Operations, Product Management, Infrastructure etc.), on-site/external team (IT department, vendors etc.) and working working with other technology providers to create seamless interfaces and ensure successful completion of technical assignments
- Flag any technical issues in time and work with stakeholders to ensure timely resolution and communication to the clients
- Perform project audits for newly implemented properties and identify gaps, if any
- Build and lead a cohesive and high performing team.
We are looking for :
- B. Tech or equivalent degree in computer science.
- Total experience of 10+ years with at least 3 years leading a team serving customers globally.
- Industry experience of working in similar IT services/product companies with. B2B experience preferred.
- In-depth knowledge of Windows servers and strong Windows Administration skills
- Thorough understanding of IT hardware and software systems (Networking, Servers, Databases, firewalls, Active Directory, Proxies, Security, Cloud systems etc.)
- Strong experience of working in cloud services (AWS preferred)
- Working knowledge of interfaces and integrations of systems.
- Good understanding of Internet-based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.
- Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
- Committed to working collaboratively with highly diverse teams, and many different types of people
- Experience of working in hotel technologies will be an added advantage.
Our Client's experience :
- The physical, mental, emotional and financial health of our people is something we always care about.
- This is a place to learn and grow. We're committed to your development - both professionally and personally.
- Your experience with us is something we take seriously.
Our Client offers (of course, in addition to your compensation) :
- Health insurance
- Paid time off
- A flexible working environment meaning we strike the balance of what you need and what works for the business
- A hybrid approach to the future of work
- Parental leave
- Professional development assistance
- Referral program
Java- Identity Access Management (IAM)/SailPoint IIQ Implementation and Governance
- Java development
- Role -Base Access Control (RBAC)
- Custom / OOTB connector development experience
- Integration experience with JDBC, Active Directory, ServiceNow, Mainframe ACF2
Follow CutshortSubodh Popalwar
Software Engineer, Memorres