ServiceNow CSM Developer

Role Overview for CRM Manager:

We are looking for an experienced and data-driven CRM Manager to lead the end-to-end customer lifecycle strategy and execution. You will drive user retention, engagement, and monetization through scalable CRM initiatives across key verticals such as Puja, Chadhawa, and Astro. This role requires a strategic thinker with a hands-on attitude, strong analytical skills, and proven experience in managing CRM programs across channels and segments.

What will you do?

• Lead the CRM Lifecycle Strategy: Design and execute end-to-end CRM journeys — from onboarding to reactivation — across verticals like Puja, Chadhawa, and Astro.
• Build for Bharat Users: Craft communication that resonates with culturally rooted users across Tier 2/3+ cities, with language, tone, and timing that match local behavior and beliefs.
• Own CRM Channel Performance: Drive key metrics such as user activation, engagement, retention, and repeat usage across Push, SMS, WhatsApp, and Email.
• Manage & Scale a CRM Team: Mentor a small team of executives or specialists, setting up strong processes, review cycles, and a data-backed experimentation culture.
• Work Cross-Functionally: Collaborate with content, product, design, and tech to align CRM campaigns with product features, user intent, and festival or astrology calendars.
• Create Scalable Systems: Build dashboards, automate reports, and implement frameworks to track and scale CRM impact month-on-month.

Who You Are?

• 4–7 years of experience in CRM, lifecycle, or retention marketing, preferably in consumer apps
• Deep understanding of Indian users, especially from Tier 2/3+ cities — their behavior, language, and cultural context
• Strong grasp of CRM tools like WebEngage, MoEngage, Clevertap, or Braze
• Analytical mindset — comfortable with data, cohorts, funnel metrics, and A/B testing
• Creative communicator — able to craft messages that resonate emotionally and drive action
• Hands-on executor who can also think strategically and build scalable systems
• People manager with experience mentoring or managing a small team
• Cross-functional collaborator — works well with product, content, design, and tech
• Bias for action — thrives in fast-paced, high-ownership environments

Why AppsForBharat?

We’re not just another startup. We’re a movement. Here’s why you’ll love being a part of it:

● Competitive compensation and performance-based incentives.

● Ambitious work environment with opportunities for professional growth.

● Access to a vibrant network of professionals passionate about spirituality and technology. ● Health & Wellness Benefits to ensure your and your family’s well-being.

● A Serene, Pet-Friendly & Peaceful Office located in the heart of HSR Layout

Company Profile: EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-tocustomer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.

About: We are seeking a highly motivated and proactive Flight Support Executive for our team. As a Executive, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.

Responsibilities:

• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.

• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.

• Clarify customer requirements; probe for and confirm understanding of requirements or problem.

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.

• Prepare complete and accurate work and update customer file.

Requirements:

• Freshers with good communication skills • 6 Days working and one rotational week off

• Morning Shifts

• Knowledge of international/domestic travel voice process

• Be enthusiastic & have zeal to perform.

💻 Position: Recruitment Specialist

📍Location: Jhandewala, Delhi

🗓️ Working Days: Monday- Friday (WFO), Saturday- (WFH)

⏰ Work Timings: 10am -7pm

📌 Experience Required: 1+ years

🤝 About Us : PinnacleU HR is a modern recruitment startup connecting startups and job seekers across diverse sectors like SaaS, EdTech, Fintech, AI, and more.

💸 Salary: Upto 5.5 LPA

Key Responsibilities :

• Develop and implement talent acquisition strategies aligned with company objectives.
• Collaborate with department heads and hiring managers to understand workforce needs and refine job descriptions.
• Monitor and optimize the end-to-end recruitment process to improve candidate experience and time-to-hire metrics.
• Set performance targets, track KPIs, and generate regular recruitment reports.
• Train and upskill recruitment staff on best practices, tools, and technologies.
• Ensure all hiring practices are compliant with company policies and employment laws.
• Build and maintain a strong talent pipeline through proactive sourcing strategies.
• Partner with external vendors, job boards, and recruitment agencies when necessary.
• Stay updated on industry trends and best practices in talent acquisition.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1+ years of experience in recruitment.
• Proven ability to lead and develop recruitment teams.
• Strong knowledge of sourcing techniques, ATS platforms, and hiring metrics.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Strategic mindset with strong problem-solving capabilities

Senior Software Engineer

Gocomet

**Desired Candidate**

- The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior developer responsible for the development of new software products and enhancements to existing products.

- You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

**Responsibilities**

- Writing clean, high-quality, high-performance, maintainable code

- Develop and support software including applications, database integration, interfaces, and new functionality enhancements

- Own and complete full projects beginning with identifying and communicating the problems to be solved, getting and incorporating feedback on proposed architectural solutions, and making a final decision as the owner of a project.

- Show curiosity to not only learn new things but fully understand how they work

- Be highly productive - have a reputation for getting things done quickly and efficiently

- Be a mentor for other engineers

- Deconstruct a problem into an executable action plan for themselves and other engineers - also perform them in a high-quality way without issue

- Set and maintain high individual and team expectations

- Actively participate in frequent code/design/architecture reviews

- Be able to communicate well with all engineers regardless of seniority

- Generate support for a company/team decision

**Requirements**

- At least 2 years experience in Development with extensive experience using Ruby/Golang/Python/Nodejs.

- Excellent understanding of Object Oriented Programming

- Ability to self-manage and work autonomously in a collaborative environment

- A focus on detail including around automated tests and documenting your code

- An agile mindset and the ability to adapt to changing priorities and requirements

- Good in analyzing and solving problems

- Passionate to work in a start-up

**What you will get**

- Product ownership - take autonomy over core products & product features

- Be a part of early tech team

- Stock options

**Our stack**

Microservice Architecture, Kubernetes, PostgreSQL, MongoDB, Redis, Ruby on Rails, ReactJs, Nodejs, Jenkins, RabbitMQ, Flutter, Apache Kafka

Our continuous releases are integrated with Jenkins, Bitbucket & Kubernetes. On the frontend, we use React for the views, organize the data flow with Flux architecture, and test our application with RSpec.

On the backend, we're a Rails shop (ROR) riding on AWS/GCP and Postgres RDS.

Working Days: 5 (Saturday and all Sunday’s off).

About GoComet (www.gocomet.com)

     GoComet - our Logistics Resource Management (LRM) SaaS platform leverages the combined power of data science and machine intelligence. It facilitates sharp reverse auctions bringing out the best possible end to end rates for shipments, saves time, optimises operations, and increases deal transparency and efficiencies for enterprises’ freight procurement processes.

Owing to our growing impact and potential, the Singapore Government (SGInnovate) is now backing us as an investor. Also, our global customers (including Fortune 500 Conglomerates) like Schaeffler, Glenmark, Sun Pharma, Polyplex, Indorama Ventures - trust, and recommend us.

Besides, we were also recently mentioned in the Gartner Visibility Guide.

Designation : *Senior Node.js Developer*

CLient Name : *CLIRNET*

Key Responsibilities:

 Design and develop scalable, high-performance backend systems using Node.js

 Write clean, maintainable, and efficient code

 Collaborate with cross-functional teams to identify and solve complex software problems

 Participate in code reviews to maintain code quality standards

 Optimize application for maximum speed and scalability

 Develop and maintain API endpoints

 Implement security and data protection measures

 Develop and maintain automated tests to ensure code quality and coverage

 Participate in Agile development methodologies such as Scrum

Qualifications:

 Minimum of 4 years of experience in Node.js development

 Strong proficiency in Node.js and its core principles

 Experience with backend frameworks such as Express.js

 Experience with automated testing frameworks such as Jest or Mocha

 Strong understanding of software development best practices, including Agile

methodologies

 Familiarity with Git or other version control systems

 Excellent communication skills and ability to work in a collaborative team environment

Full Stack Developer at Roarke will be responsible for building scalable software applications and is comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries.  He/she is responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for application design features, among other duties

Responsibilities:

• Interface with technical team to determine reporting requirements of a given project
• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Required Skills:

• Knowledge of essential front-end technologies like HTML, CSS, JavaScript
• At least one server-side programming language like Java, Python, PHP, Ruby, etc.
• Database management and caching mechanism
• Server and configuration management
• Version control systems like GitHub, GitLab, BeanStalk
• Basic UI/UX design
• Project management skills
• Security awareness
• The agile development approach to carry out the vision with multidisciplinary tasks without any hurry or disturbance.
• Generate an MVP (minimum viable product)
• Problem Solving Skills for you will be expected to be the go-to person during any technical difficulty while creating an application.

Desired Skills:

• Good communication and problem-solving skills.
• Project management skills.
• Problem-solving skills
• Focus on customer satisfaction

Required Experience:

• >4 years’ experience developing mobile and web applications

Required Education:

• A Bachelor’s degree in Computer Science or a related field