ServiceNow CSM Developer

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

Sales Associate

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website

Position Introduction:

- Generate revenue by demonstrating our product in Hamleys store and closing sales either over the phone or face-to-face.

- Work with cutting-edge technology designed to reduce kids' screen time while making learning fun at an early age.

- Successful candidates may have opportunities for training, leadership roles, and managing key business accounts.

Responsibilities:

- Explain Miko Robot benefits to customers.

- Suggest suitable apps and features to the customers.

- Handling stocks.

- Coordinate within the teams.

- Provide daily sales reports and customer service.

- Meet monthly sales targets by demonstrating and selling the product in Hamleys store.

- Convert free app users into paid customers through emails, SMS, and direct sales.

Requirements:

- Good communication skills in English and regional language.

- Ability to plan and execute tasks.

- Persuasion and negotiation skills.

- Work well under pressure.

- Team player.

- Quick learner, detail-oriented, and self-motivated.

- Interest in marketing.

- Enthusiasm for technology.

Work Timings: 6 days a week and 9 hours a day (11am to 8pm/12pm to 9pm)

Working on Saturday and Sunday's is mandatory (No exception for this)

One day in a week will be declared as week off.

Openings at: Mumbai Onsite (BKC, Jio World Drive), Bangalore Onsite (Phoenix Market City), Kochi- (Lulu Mall), Hyderabad (Sarath City and Inorbit Mall)

Synopsis:

We are seeking a detail-oriented Payroll Executive to oversee all aspects of payroll management and processing within our organization. The ideal candidate will have strong knowledge and experience in payroll processing, familiarity with the Tally environment, and expertise in statutory compliance including PF, ESIC, PTAX, and other relevant regulations. The Payroll Executive will be responsible for ensuring accurate and timely payroll processing, adherence to statutory requirements, and maintaining comprehensive records.

A Day in Your Life:

● Manage end-to-end payroll processing, including salary calculation and deductions.

● Ensure compliance with PF, ESIC, PTAX, and other statutory regulations.

● Utilize Tally software for payroll processing and reconciliation.

● Prepare and submit monthly/yearly returns and challans.

● Maintain accurate records and assist in financial statement preparation.

Designation: Director - Fund Raising & Investor Relations

Company Name - Promilo.com (Sawara Solutions Pvt ltd)

Experience – 3 - 8 yrs.

Location: Bangalore

Mode – Full Time / Work from office

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate  the business appointment funnel of the

Companies. We’re an SaaS based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google AppScale Academy start-up

Job Description:

We are looking for an experienced Investment & Growth Manager to join our team. The ideal candidate will have 3-8 years of experience in fundraising for start-ups, with a strong passion to help start-ups and a proven track record to bring the investor and fund to the company.

Designation: Director - Fund Raising & Investor Relations

Department: CEO's Office

An excellent incumbent who will help us make our exciting journey jitter free by ensuring we are duly funded at every growth phase it includes the entire life cycle of Fund Raising & Maintaining Investor relations.

Responsibilities but not limited to:

• Work strategically with CEO's Office to create fundraising strategies, capital needs planning and the creation and execution of multiple fundraising rounds
• Preparation of Financial Models, Investment pitches and Presentations and Exit strategies
• Independently lead discussions with potential investors such as Angels, Family Offices, Venture Capital Funds and Private Equity funds to raise capital
• Represent the company, as appropriate, at investor forums to build potential new relationships
• Ensure the organization is duly funded for all growth phases
• Develop and manage long term relations with the Company's existing stakeholders
• Support the management team in the preparation and execution of inbound and outbound transactions
• Manage investor database and enhance investor engagement and relations Requirements

Experience & Required Skill Set

• Experience in an Investment bank / Venture capital firm / Corp dev arm of tech business
• Experience in Crowd Funding sites like kickstart, Initial Exchange Offerings, raising money via angel list or similar platforms
• Strong contacts with Indian/ Global Venture Capital/ Private Equity firms along with Networking skills
• Should have the presence and gravitas to represent company
• Ability to create powerful storylines and convert them into PowerPoint slides
• Strong deal-making experience
• Intimately familiar with financial modelling techniques and valuation methods used by analysts and investors
• Self-motivated to start the function from scratch, highly motivated and able to work independently
• Preference to the person who has experience in seed-stage start-up fundraising in the Internet space
• Highly proficient in proposal development, pitching and presenting, and the international development funding landscape
• Proven ability to develop and present investor materials (both in written form and in-person presentations), build new relationships and account manage existing relationships

If you are a driven individual with a passion for start-ups and have experience in fundraising, we encourage you to apply for this position. We offer a competitive salary package, flexible working hours, and a supportive work environment that fosters growth and development.

Work Timings: 1:30 PM to 10:30 PM IST

Location: Noida/Delhi NCR/Mumbai

Qualifications: B Tech / MCA or Higher

Experience: 2-7 Years

IMMEDIATE JOINERS & SERVNG NOTICE PERIOD CANDIDATES ARE PREFFERED.

NextGen Invent (“NGI”) is a leading global professional services company that specializes in providing strategy, technology, operations, and data management services. NGI has always been at the forefront in providing solutions using disruptive technologies such as Big Data Analytics, Blockchain, IOT, Artificial Intelligence and Augmented Reality. Our in-depth Industry knowledge, specialized technical expertise, unmatched data science experience, and global delivery network along with our “Customer first” policy has allowed us to grow via word of mouth. Our clients are fortune 500 companies to start-ups with innovative ideas. Regardless of technology, we can be your trusted technology partner who can solve your business problems. NGI is Microsoft gold certified partner, AWS consulting partner and IBM Registered Partner.

For more updated information,

please follow-us on https://www.linkedin.com/company/nextgen-invent-corporation." target="_blank">https://www.linkedin.com/company/nextgen-invent-corporation.

Headquartered: New York, USA

KEY RESPONSIBILITIES:

You'll be expected to own projects from start-to-finish. We are looking for passionate Web Engineers who appreciates good engineering and user experience. The person should be enthusiastic about maintaining a clean codebase and possess a passion for pushing web technologies to the limits to design and build exceptional products.

§ Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.

§ Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable components and maintainability of the code.

§ Demonstrates excellent problem solving & debugging skills.

§ An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

§ Write unit and integration tests to improve and maintain high code coverage.

Skills, Knowledge, Experience:

• Excellent programming skills in JavaScript

• Experience with expertise in designing and implementing high-performance web applications

• Expert in SPA Frameworks React JS

• Solid understanding and demonstrated ability of creating self-contained, reusable, and testable modules and components.

• Solid understanding of HTML5, CSS3 and cross-browser compatibility issues.

• Solid understanding of CSS box model and flex layouts.

• Proficient in SASS.

• Experience with REST APIs, Node JS/.Net Web API/Golang is a plus.

• Experience with the entire Software Development Life Cycle (SDLC)

• Experience with unit testing & Test-Driven Development (TDD) with various test frameworks (like Jasmine, Karma, Protractor).

• Experience in optimizing the application for performance and scalability.

• Experience in state management using Akita and cross-browser support.

• Experience with Git.

• Experience with DevOps tools for CI/CD

• Working with USA or European clients is a plus.

• Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environment.

• Must have excellent written and verbal communication skills.

Job Responsibilities:

- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.

- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.

- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application.

- Write well designed, testable, efficient code.

- Ensure designs are in compliance with specifications

- Prepare and produce releases of software components

- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Desired Profile :

B.Sc. (CS or IT) + MCA/ BCA + MCA/ B.Tech. /B.E. (CS or IT) .

Experience required- 1 - 2 years

- Subject Proficient in Java/Kotlin programming

- Knowledge and experience in Flutter Framework and DART programming

- Hands on experience in using RESTful APIs

- Hands on experience in designing and developing micro-services architecture and containers

- Object oriented analysis, UML and design using common design patterns.

- Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab

- Experience with offline storage, threading, and performance tuning

- Familiarity with push notifications

- Familiarity with IOS integration with Flutter

- Experience using GitHub or similar environment

- Complete understanding of SDLC

- Experience with Agile development

- Experience with Material Design and Android UI design principles, patterns and best practices

- Good knowledge of adding third-party libraries for Eg. Twilio

- Ability to understand business requirements and translate them into technical requirements

About WeSkill: WeSkill is an early-stage funded EdTech startup. Founded by alums from IIMA, IITB and IITD. We are on a mission to reimagine holistic education for kids in India.

As a Full Stack App Developer, you will:

• Be a core team member and ride alongside the founders in a high-growth journey

• Play the role of a tech-lead on various projects, and establish yourself as an SME in certain areas

• Design, build and maintain high performance, reusable, and reliable code

• Write Unit & UI tests, set up dashboards and alerting, uncover and fix bugs, crashes, and other issues, in order to ensure a robust app

• Analyze and optimize UI and infrastructure application code for quality, efficiency, and performance

• Mentor, coach and develop engineers and lead by example

• Collaborate with Product Designers to deliver compelling consumer-facing products on the Android Platform

We are looking for:

• Minimum experience of 3 years in developing android applications with proficiency in Kotlin/ Flutter
• Strong preference for candidates who've worked for a consumer-facing product company or social media or EdTech company
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Have experience with common Android libraries like Retrofit, OkHttp, Picasso, RxJava, Gson, Arch-components, etc.
• Debugging skills, including identifying memory leaks, performance bottlenecks, and using tools like adb, proguard, etc
• Experience with multithreading programming and mobile memory management is a plus

Pay range: Competitive salary with generous ESOP pool

Position: Senior Android Developer