ServiceNow CSM Developer

We are seeking a highly motivated and knowledgeable DADS Trainer to conduct hands-on training in Data Analytics and Data Science. The ideal candidate will have strong domain expertise, coding proficiency, and a passion for teaching concepts in Python, statistics, machine learning, data visualization, and tools like Excel, Power BI, and SQL.

We are looking for a Functional Consultant to join our team and play a key role in the implementation and support of our software solutions for clients. This is a remote, full-time opportunity ideal for someone who enjoys working closely with customers, solving problems, and improving business processes through technology.

This role requires strong willingness to learn and understand our product in depth, as well as a proactive attitude toward continuous learning and growth within the company.

Key Responsibilities

• Act as a liaison between clients and the technical team to understand business requirements.
• Configure and deploy the software platform based on client needs.
• Learn the product thoroughly to provide effective client onboarding, training, and support.
• Conduct virtual client training and user onboarding sessions.
• Create and maintain implementation documentation and training resources.
• Provide post-implementation support and resolve client issues in a timely manner.
• Collaborate with internal teams to enhance product functionality and user experience.
• Support data migration and UAT (User Acceptance Testing) phases during onboarding.

Qualifications

• Bachelor's degree in any discipline (preferred: Engineering, IT, Business, Food Technology).
• 0–2 years of experience in a functional, consulting, or client-facing role.
• Excellent communication and presentation skills.
• Eagerness to learn new tools, systems, and product functionalities.
• Strong problem-solving ability and attention to detail.
• Basic understanding of SaaS platforms or ERP/CRM systems is a plus.
• Self-motivated with the ability to work independently in a remote setup.

What We Offer

• Flexible remote working environment.
• A strong learning curve with hands-on client projects and product knowledge.
• Supportive and collaborative team culture.
• Long-term growth opportunities within the company.

Responsibilities:

• Be able to interpret marketing and programming strategy to deliver compelling graphics and visuals effects to that strategy;
• Portray diverse storytelling with motion graphics, animation, and/or footage;
• Ability to design Creative Social Media Grids, Packaging, Logo, and Catalogue.
• Produce assets that are both strategically and creatively exceptional;
• Ability to understand and contribute to creative strategy;
• Design or convert storyboards into compelling motion graphics that contain images, typography, and/or audio;
• Design sequentially for animations, from conception to final output;
• Manage priorities and workload effectively to meet expectations and deadlines;
• Work in partnership with strategic and SMO Teams to understand and manage client needs;
• Generate compelling, innovative creative (e.g. trailers, TV spots, digital assets, etc.) for promotional content;
• Demonstrate the ability to create graphic elements as needed, and ensure that the design is in sync with the style guide and brand.

Requirements:

• Minimum 3 years of experience from a well-known agency.
• Possess strong experience in current production and post-production techniques (including Avid and Premiere);
• Expertise in Advance Adobe After-Effects, Adobe Premiere Pro, Photoshop, Corel Draw, Illustrator, and 3D;
• A deep understanding of typography, design elements and principles, and best practices across print and digital;
• Strong creative problem-solving skills;
• Strong understanding of storytelling/narrative structure, pacing, graphics, music, shot selection, and all key aspects of audio-visual content;
• Understanding of print processes and creative production;
• Solid understanding of the art production process;
• Successfully manages time, process, and workflow;
• Superior desktop editing experience a must;

Thank You