CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.
CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.
RESPONSIBILITIES:
- Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
- Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
- Prepare and ship computers to all users based on company standard policy
- Responsible for general IT operations and user support
- Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
- Design, plan and implement systems automation as required for better efficiency to support team projects
- Accurately record transactions and processes using a designated tracking software
- Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
- Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
- Develop, deploy and maintain the automation and user life cycle workflow
- Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
- Leads systems' incident support and troubleshooting for complex and non-complex issues.
- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers;
- Provides insight into recommendations for technical solutions that meet design and functional needs.
- Completes work assignments and supports business-specific projects by applying expertise in the subject area;
- Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
- Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
- Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.
REQUIREMENTS:
- Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
- Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
- Hands-on experience working and supporting Mac and Windows OS
- Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
- Superior time management skills including a sense of urgency and proactive approach.
- Capable to manage multiple tasks/ projects simultaneously
- Excellent analytical and problem-solving skills.
- Demonstrated ability to work independently and in a team environment.
- Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
- Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
- Experience with API integrations
- Flexibility to work during the holidays and an on-call rotation
PROFESSIONAL BACKGROUND / SKILLS:
- Bachelor's degree in Computer Science or related degree or related experience required.
- CompTIA A+ certification a plus
- 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
- Strong Knowledge of Google Suite, Atlassian, and Okta administration
- Strong Knowledge of scripting languages (Python, Google Script, etc)
- Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
- Experience in software development and knowledge of scripting languages.
- Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
- Strong ability to work both individually and in a team environment
At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.
In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.
Similar jobs
JD :
Proven 6 to 8 yrs of experience as a fullstack developer or similar developer role.
- Experience developing API and backend applications.
- Knowledge of multiple front-end languages e.g. Javascript,XML,YAML, HTML, Angular.
- Knowledge of multiple back end languages e.g. Java, nodeJS, Python
- Familiarity with databases.
- Excellent communication and teamwork skills, organizational skills, and analytical skills.
JD for Salesforce Developer
Must-Have:
• 5 years of experience in Salesforce
• 2+ years of experience in Salesforce Vlocity
• Experience working with Lightning org is a must.
• Should be able to perform with minimal guidance from Lead developers.
• Should be able to guide their offshore peers when needed.
Preferred:
• Preferably candidates who have Salesforce CPQ and CLM
• Preferably candidates who have experience with Salesforce Sales Cloud
• Preferably candidates who have experience with integration between Salesforce and external systems.
• Preferably candidates having experience in the energy industry.
• Preferably candidates who have at least 1 Salesforce certification.
• Experience with other technologies such as .NET, MuleSoft, MS SQL Server, and Oracle is a plus.
• Experience working with digital signature applications like Sertifi, DocuSign, etc.
• Experience working on applications that connect to credit bureaus such as Equifax, Experian, etc.
Experience in the Energy and Utilities domain
Proficiency in APEX and Vlocity
Good understanding of SQL Server and ability to write strong SQL and stored procedures (nice to have)
Ability to work independently as well as part of a team
Responsibilities:
Design and develop solutions on the Salesforce platform to meet the needs of the Energy and Utilities business
Collaborate with cross-functional teams to gather requirements and provide technical guidance
Enhance and maintain existing Salesforce applications, including debugging and troubleshooting issues
Write clean, efficient, and well-documented code that adheres to best practices
Continuously improve technical skills and stay up-to-date with the latest Salesforce developments and best practices
Job Type- Full Time
Exp- 05 years
Location- Hyderabad (WFH) ( For meetings need to attend office)
Data Researcher- Entry Level Position
We are searching for a highly motivated and detail-oriented Data Researcher to join our team. This role will be responsible for gathering, scrapping, analyzing, and interpreting large datasets to support various business initiatives.
You will play a key role in identifying and sourcing leads on LinkedIn & Upwork (Data Scrapping) and utilizing data analysis to gain insights into international markets.
Responsibilities:
- Conduct research on potential LinkedIn & Upwork’s clients and projects using various tools (Phone numbers, Email address, social media contact scrappers).
- Utilize data scraping techniques (LinkedIn, LinkedIn Sales Navigator, Apollo.io, Crunchbase and others) to gather relevant information on leads.
- Extract contact information (phone numbers, emails, social media) from LinkedIn profiles using specialized tools.
- Analyze data to identify trends, opportunities, and key insights related to LinkedIn and Upwork projects and international business ventures (market size analysis).
- Generate comprehensive reports and presentations to effectively communicate findings to stakeholders.
- Maintain a well-organized and efficient data management system.
- Stay up to date on industry trends and best practices in data analytics.
- Collaborate effectively with cross-functional teams.
Additional Requirements:
- Proven knowledge & experience in identifying and sourcing leads on LinkedIn & Upwork for specific client needs.
- Basic knowledge of Sales Cycles.
- Knowledge of data scraping tools like LinkedIn Sales Navigator, Apollo.io, and others.
- Strong written and verbal communication skills in English, including the ability to prepare clear and concise reports and presentations.
- A plus is hands-on experience with CRM tools like HubSpot or Salesforce (Sales CRM).
- A basic grasp of embedded engineering principles would be beneficial.
- Experience or knowledge of international business, particularly market size analysis, is a plus.
- Well-disciplined, understands and adheres to professional etiquette, and strives to consistently exceed expectations.
Benefits:
- Competitive salary and benefits package
- Opportunity to work on challenging and impactful projects
- Dynamic and collaborative work environment
- Growth opportunities and professional development
Experience:
- We are looking for a recent graduate or someone with limited experience in data analysis or research who is eager to learn.
Job Title: Senior Business Development Executive (Staff Augmentation)
Location: Indore, India
Company: Ment Tech Labs Pvt. Ltd.
Job Description:
We are seeking an enthusiastic and results-driven Senior Business Development Executive to join our dynamic team at Ment Tech Labs Pvt. Ltd. in Indore. As a Sr. BDE, you will play a pivotal role in expanding our client base through effective staff augmentation solutions. The ideal candidate should possess a strong understanding of staff augmentation, demonstrate proficiency in creating and negotiating Master Service Agreements (MSA), Statements of Work (SOW), and other documentation.
Responsibilities:
- Staff Augmentation Expertise:
- Develop a deep understanding of staff augmentation services and effectively communicate the value proposition to clients.
- Contract Management:
- Create, negotiate, and manage Master Service Agreements (MSA), Statements of Work (SOW), and other contractual documentation.
- Proactive Business Development:
- Proactively identify and pursue new business opportunities, driving growth and revenue for the company.
- Communication Skills:
- Demonstrate excellent communication skills, both written and verbal, to engage with clients, understand their requirements, and articulate solutions effectively.
- Learning and Growth:
- Thrive in a dynamic environment, continuously learning and adapting to industry trends, client needs, and market demands.
- Target-Driven Approach:
- Work with set targets and develop strategies to achieve and exceed business development goals.
- Keen Urge to Grow:
- Exhibit a keen interest in personal and professional growth, taking ownership of career development and contributing to the overall success of the team.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in Business Development, specifically in staff augmentation.
- Proven track record of successfully negotiating and closing deals.
- Strong understanding of Master Service Agreements, Statements of Work, and other contractual documentation.
- Excellent interpersonal and communication skills.
- Results-oriented with a demonstrated ability to meet and exceed targets.
- Proactive attitude with a strong urge to learn, grow, and contribute to the success of the business.
Role – Java lead
Location – Bangalore
Job Description:
• Strong in java and Spring MVC
• Experience in client interaction
• Good communication skill
• Good interpersonal skill
• Team Handling skills
Bandhan Mart's Pvt Ltd,
Looking for S.O's in Profiles in Vijayawada,Guntur - Indian Location
Candidate Experience / Minimum +2 years Experience in Field sale / Marketing
Candidate Qualification : Degree(Any Group)
Candidate has to re-locate in Vijayawada,Guntur Location /When Hire the job.
- Writing back-end code and building efficient PHP modules.
- Write clean, well-designed code.
- Updating and altering application features to enhance performance.
- Conducting analysis of website and application requirements.
- Developing back-end portals with an optimized database.
- Integrating data storage solutions.
- Troubleshoot and fix any issues relating to PHP programs.
- Ensure smooth operations of web processes and infrastructure.
- 3+ years of Professional Full time experience building and maintaining complex software on a cross-functional team. You'll join us in writing clean, maintainable software that solves hard problems. You'll write testable, quality code. You'll push the team and the mission forward with your contributions.
- Strong database skills
- Bachelors or Masters in Computer Science Engineering (or equivalent)
- Minimum product dev experience of 3+ years in web/mobile startups with expertise in designing and implementing high performance web applications.
- You're an incessant problem solver and tougher the problem gets, more fun you have.
- You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production env and finally monitoring.
- Understanding of MVC design patterns.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- User authentication and authorization between multiple systems, servers, and environments.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Proficient understanding of code versioning tools, such as Git, BitBucket.
- Good knowledge of relational databases, version control tools, and developing web services.
We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities
- English writing skills
- Design, develop and create physical and digital art.
- Develop and maintain web site layouts and designs Wordpress.
- Support in the design of website and web application wireframes, mock-ups and final designs.
- Work with the development team to develop client-side coding.
- Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
- Understanding the client’s needs and business requirements documents.
- Qualifications
- Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
- Experience with Photoshop, Illustrator and other design and wire-framing tools
- Experience developing images and designs for websites.
- Experience with HTML, CSS and JavaScript
- Understand Content Management System (CMS) such as Drupal or WordPress.
- General knowledge of systems, techniques and processes used in web site design.