CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.
CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.
RESPONSIBILITIES:
- Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
- Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
- Prepare and ship computers to all users based on company standard policy
- Responsible for general IT operations and user support
- Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
- Design, plan and implement systems automation as required for better efficiency to support team projects
- Accurately record transactions and processes using a designated tracking software
- Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
- Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
- Develop, deploy and maintain the automation and user life cycle workflow
- Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
- Leads systems' incident support and troubleshooting for complex and non-complex issues.
- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers;
- Provides insight into recommendations for technical solutions that meet design and functional needs.
- Completes work assignments and supports business-specific projects by applying expertise in the subject area;
- Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
- Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
- Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.
REQUIREMENTS:
- Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
- Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
- Hands-on experience working and supporting Mac and Windows OS
- Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
- Superior time management skills including a sense of urgency and proactive approach.
- Capable to manage multiple tasks/ projects simultaneously
- Excellent analytical and problem-solving skills.
- Demonstrated ability to work independently and in a team environment.
- Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
- Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
- Experience with API integrations
- Flexibility to work during the holidays and an on-call rotation
PROFESSIONAL BACKGROUND / SKILLS:
- Bachelor's degree in Computer Science or related degree or related experience required.
- CompTIA A+ certification a plus
- 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
- Strong Knowledge of Google Suite, Atlassian, and Okta administration
- Strong Knowledge of scripting languages (Python, Google Script, etc)
- Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
- Experience in software development and knowledge of scripting languages.
- Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
- Strong ability to work both individually and in a team environment
At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.
In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

Similar jobs
Job Title : Lead – Endpoint Security & Tooling
Experience : 7+ Years
Location : Sector 32, Gurgaon
Work Mode : 5 Days Working (On-site/Hybrid)
Notice Period : Immediate to 15–20 Days
Role Overview :
We are looking for a skilled professional to Lead endpoint security operations, tooling, and architecture.
The role involves managing tools like Intune and Zscaler, developing secure endpoint policies, performing risk assessments, and driving continuous improvements in endpoint protection.
Mandatory Skills :
Microsoft Intune, Zscaler (ZIA/ZPA), EDR tools, Application Control, risk assessment, endpoint policy design, and strong knowledge of endpoint security architecture.
Key Responsibilities :
- Manage and optimize endpoint security tools (Zscaler, Intune, EDR, Application Control).
- Configure, maintain, and troubleshoot endpoint security infrastructure.
- Lead policy development, risk assessment, and architecture design for secure endpoints.
- Collaborate with IT and security teams to align tools and practices with compliance.
- Stay updated with evolving security threats, tools, and standards.
Preferred Certifications :
CISSP, CEH, CESP (optional)
Role : Analyst -Accounts Payable
We're searching for an Accounts Payable professional to serve as a proactive financial strategist, optimizing the Procure-to-Pay (P2P) cycle and safeguarding our financial health through precision and process innovation.
Your Responsibilities
You are the proactive financial backbone of our business, ensuring our financial operations thrive within a secure and compliant framework. Your role is about actively shaping our future by identifying and neutralizing financial risks. Here’s how you'll make your mark:
Financial Operations & Management
- Oversee global invoice processing (PO and non-PO), ensuring timely and accurate entry into financial systems.
- Prepare and execute vendor payments, managing a high volume of transactions with precision.
- Conduct regular vendor, credit card, and inter-company reconciliations, promptly resolving discrepancies.
Compliance & Risk Mitigation
- Maintain a strong understanding of direct and indirect taxes, including GST, TDS, and VAT, as well as other relevant global tax regulations.
- Assist in internal and external audits by providing necessary documentation and explanations.
- Manage the provision and prepaid processes, ensuring proper accounting treatment and reporting.
Process Improvement & Automation
- Actively participate in the P2P cycle, identifying opportunities for efficiency gains.
- Champion and implement system and process automation to streamline workflows and enhance productivity.
Functional Skills
- Global Financial Operations: Expert ability to manage high-volume global invoice processing and vendor payments with precision.
- Reconciliation & Reporting: Mastery in performing financial reconciliations and preparing accurate financial reports.
- Tax & Compliance Mastery: A strong understanding of global tax regulations, including GST, TDS, and VAT.
- Process Optimization & Automation: Proven track record of identifying and implementing process improvements and system automation to enhance efficiency.
- Analytical Problem-Solving: A strong ability to identify and resolve discrepancies promptly using analytical and problem-solving skills.
Tech Superpowers
- Financial Software & ERP Fluency: Proficiency in financial software and ERP systems.
- AP Automation Acumen: Experience with automated accounts payable systems and workflows.
- Data-Driven Decisioning: The ability to leverage data to inform financial reports and drive process improvements.
Experience & Relevance
- Accounts Payable Leadership: Proven experience in a high-volume Accounts Payable role.
- Global Expertise: Strong background in global invoice processing and compliance.
- Financial Knowledge: Comprehensive knowledge of the P2P cycle and accounting principles.
Bonus Points (you'll thrive if you have)
- Entrepreneurial Mindset: High ownership and bias for action; sees financial challenges as opportunities for impact.
- Process-First Focus: Relentlessly focused on improving workflows and ensuring financial operations are efficient and scalable.
- "0 to 1" Action Over Deliberation: Instrumental in building or scaling new financial processes; defaults to solve and deliver tangible outcomes over just documenting.
Welcome to Searce
The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules.
We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients.
The result? Modern business reinvention, built on math, tech, and clarity of purpose
Looking for Freelancer Trainer/ Bangalore,Marathahalli / ExcelR Edtech
This is Sayyad Siddiq here from ExcelR Edtech
we are looking for a Part Time Trainer, Verbal Ability Trainer
who has experience on Verbal Ability ,
Program details are as follows:
Module:-Verbal Ability
batch Type:-Finishing School
Duration: 10 Hours
Starting Date: 8th of September (weekdays)
Time: - *12:45 Pm to 01:45 Pm* Monday to Friday
Mode Of Training: Onsite
content will be given by ExcelR Edtech
location:- Marathahalli,Bangalore
Payment Hourly Basis - 1500 include 10%TDS
If interested , Please let me know
once you get selected with ExcelR Edtech , you will be getting batches continuously , it was on going process
Thanks & Regards
Sayyad Siddiq
HR Executive
We are looking for a highly capable machine learning engineer to optimize our machine learning systems. You will be evaluating existing machine learning (ML) processes, performing statistical analysis to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.
To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in a related ML role. A first-class machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software.
Machine Learning Engineer Responsibilities:
Consulting with managers to determine and refine machine learning objectives.
Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.
Transforming data science prototypes and applying appropriate ML algorithms and tools.
Ensuring that algorithms generate accurate user recommendations.
Turning unstructured data into useful information by auto-tagging images and text-to-speech conversions.
Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.
Developing ML algorithms to analyze huge volumes of historical data to make predictions.
Running tests, performing statistical analysis, and interpreting test results.
Documenting machine learning processes.
Keeping abreast of developments in machine learning.
Machine Learning Engineer Requirements:
Bachelor's degree in computer science, data science, mathematics, or a related field.
Master’s degree in computational linguistics, data analytics, or similar will be advantageous.
At least two years' experience as a machine learning engineer.
Advanced proficiency with Python, Java, and R code writing.
Extensive knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture.
In-depth knowledge of mathematics, statistics, and algorithms.
Superb analytical and problem-solving abilities.
Great communication and collaboration skills.
Excellent time management and organizational abilities.
Gynecologists give reproductive and sexual health services that include pelvic exams, Pap tests, cancer screenings, and testing and treatment for vaginal infections. They diagnose and treat reproductive system disorders such as endometriosis, infertility, ovarian cysts, and pelvic pain.
Diploma in Gynaecology & Obstetrics (D. G. O.) – 2 years. Doctor of Medicine (MD) in Gynaecology & Obstetrics – 3 years. Master of Surgery (MS) in Gynaecology & Obstetrics – 3 years.
Degree: Master of Surgery
Salary : 2 lakh month
Job Responsibilities-
- Be in charge of running and managing the team on a daily basis
- Set performance targets for all associates in the team to meet up with overall process objectives
- Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
- Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
- Conduct regular reviews of all agents performance and organize training sessions for underperformers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Manage the daily team activities and operations
- Drive Team adherence and manage to schedule
- Managing Escalations (Internal & External)
Job Requirement-
- Excellent verbal and written English communication skills
- Must have handled a team size of minimum 5-10 people in his/her current role
- Should be comfortable with reports, dashboards & share insights from data to improve the process.
- Proficient in MS Office, Skype
- Experience in international KPO/BPO will be an added advantage
- Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
- Should ready to work in night shift
- Any degree required
- Should have minimum 1 to 2 years relevant experience
- Supervising day-to-day operations in the Supply Chain Department.
- Scaling-up and managing procurement, virtual warehouse and distribution processes
- Following procurement and supply chain processes as per guidelines
- Strategizing and implementing efficient processes to ensure 100% order fulfilment on time.
- Ensuring promptness, accuracy in procurements and maintaining records of goods ordered, received and returned.
- Evaluating potential vendors, negotiating and getting them registered as per set process. Maintaining good relationships with vendors / suppliers
- Regularly doing market research ensuring generic medicines range is enhanced from time to time. Maintaining accurate medicine master data base.
- Maintaining updated records of purchased products, delivery information and invoices.
- Liaising with new vendors and negotiate for the best deals whenever required
- Ensuring that the products and supplies are of high quality and as per set standards.
- Monitoring stock levels and place orders as needed
- Working with internal team members ensuring speed and accuracy and performing other duties.
- Staying informed on the latest industry techniques and methods.
- Preparing training material and conducting regular training to all team members of Supply Chain Management.
- Preparing regular reporting and ensuring timely update to management
What you need to have:
- Pharmacy Knowledge – Ethical, Generic and FMCG items
- Customer Service Obsession
- Excellent leadership and interpersonal skills. Good understanding of management practices and techniques.
- Process orientation / Accurate and precise attention to detail
- Market Orientation / Vendor Knowledge
- Ability to negotiate
- Ability to prioritize and manage time efficiently
- Ability to work well with staff / other teams and manage stressful situation
- Compute Knowledge
- Working discipline
JOB DESCRIPTION – Technical Support
Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year
Job Location: Delhi (Posist Head Office)
About Posist Technologies:
Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
Responsibilities:
- Taking Client queries over Call / Email / Chat
- Resolve the tickets via Call / Email / Chat/ Remote tools
- Register Client queries in Ticketing Tool.
- Follow-up with clients and with internal teams.
- Resolve the issue within the SLA and Company guidelines.
- Escalate the ticket to the respective team and follow-up.
- Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries.
- Working in Rotational Shifts.
- Creating troubleshooting documents.
Skills Required:
- Good Communicable skills.
- Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
- Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network)
- Good Decision making skills
- Multitasking
- Willing to work Cross teams
- Should be a Team player
- Should have Knowledge of Remote Tools
- Good Skills to adapt any Software tool.
- Documentation Skills is an add on.









