CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.
CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.
RESPONSIBILITIES:
- Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
- Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
- Prepare and ship computers to all users based on company standard policy
- Responsible for general IT operations and user support
- Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
- Design, plan and implement systems automation as required for better efficiency to support team projects
- Accurately record transactions and processes using a designated tracking software
- Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
- Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
- Develop, deploy and maintain the automation and user life cycle workflow
- Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
- Leads systems' incident support and troubleshooting for complex and non-complex issues.
- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers;
- Provides insight into recommendations for technical solutions that meet design and functional needs.
- Completes work assignments and supports business-specific projects by applying expertise in the subject area;
- Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
- Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
- Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.
REQUIREMENTS:
- Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
- Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
- Hands-on experience working and supporting Mac and Windows OS
- Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
- Superior time management skills including a sense of urgency and proactive approach.
- Capable to manage multiple tasks/ projects simultaneously
- Excellent analytical and problem-solving skills.
- Demonstrated ability to work independently and in a team environment.
- Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
- Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
- Experience with API integrations
- Flexibility to work during the holidays and an on-call rotation
PROFESSIONAL BACKGROUND / SKILLS:
- Bachelor's degree in Computer Science or related degree or related experience required.
- CompTIA A+ certification a plus
- 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
- Strong Knowledge of Google Suite, Atlassian, and Okta administration
- Strong Knowledge of scripting languages (Python, Google Script, etc)
- Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
- Experience in software development and knowledge of scripting languages.
- Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
- Strong ability to work both individually and in a team environment
At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.
In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

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Job Details*
1. Help the process of creating plans/strategies based on an organization's goals and the needs of the desired audience.
2. You will be assisting in the creation of consistent high-quality content that generates demand, attracts high-quality sign-ups and backlinks.
3. You will help our team perform audit of our website and social media accounts, creating and updating a shared editorial calendar. Also, researching for blog ideas and generating content for our blog.
4. Use storytelling and emotion to bring content to life and compel the reader to share. Own and execute the content and social calendar; work with our marketing, design and other cross functional teams to deliver on time.
5. Optimize content for different formats (SEO, SEM, Social, blogs, infographics, etc.) for better consumption and readership.
6. Conduct keyword research, backlink research and use SEO guidelines to increase web traffic.
7. Monitor web traffic and engagement (e.g. conversions and bounce rates) and measure content impact and report the metrics on an ongoing basis.
We would also expect the candidate to demonstrate:
1. An immense degree of critical thinking. Your content will be read by domain experts and you will not be able to write content with abstract opinions and assertions. You would need to back every opinion with either data or relevant experience.
2. The right kind of tone and energy. We like to use an informal/fun tone in our content. You would need to come in with the right attitude and the right energy to be able to match our tone/writing standards.
3. An attitude for perfection. You might have to go through several iteration cycles and would need to demonstrate wilingness to accept feedback. We need someone who accepts feedback with positivity.
Job Summary*
We're a Saas startup and we have an urgent requirement for a Content Strategist to help us with our domestic and overseas marketing processes.
- Great knowledge of Javascript
- Minimum experience of 6 months to 1 year
- After 3 months, assured permanent job.
- Must have knowledge of Three.js
- Energetic and eager to tackle new projects and ideas
Basic Qualification:
- Programming experience with at least one modern language such as Java, Node.js
- Experience with NoSQL databases like MongoDB
- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
- Bachelor Degree in Computer Science or related field.
- Computer Science fundamentals in object-oriented design, data structures,
- algorithm design, problem solving, and complexity analysis.
Preferred Qualification:
- Experience building complex applications on distributed systems that have been successfully deployed for a large customer base.
- Experience with Agile Scrum, having served as a Scrum Master and delivered results.
- Application of advanced coding techniques, such as dependency injection.
- Proven experience with: writing design documents, leading code reviews,
- applying SCM, managing builds and managing releases.
- Knowledge of important design patterns
- Applying unit testing / TDD to reduce testing cycles and production support
- load.
Responsibilities :
- Develop server side applications in C++
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- Produce documents and specifications wherever required.
- Work collaboratively with other developers and QA engineers to deliver the solutions.
We are on the lookout for a dynamic and driven individual for the role of Pre Sales Executive.
What will you do every day?
- The role requires a good blend of technical, product, and interpersonal skills with a passion to provide every necessary support to the front-end sales team to close large-scale enterprise deals.
- You will, on a day-to-day basis, work with various external clients & internal teams trying to bridge the gaps between solutions & selling.
- You will also come up with different collaterals which will help scale up the complete process across industry and geography.
Responsibilities :
- Understand client needs and business challenges to architect a workable solution with a convincing value proposition by collaborating with multiple cross-functional teams
- Manage relationships and with some of NeuroTags' largest strategic accounts and work closely with their teams to achieve the business objectives
- Use the domain & product experience, coupled with sales expertise, to craft sales pitches, client-specific collaterals, and demos for the sales team
- Manage the entire proposal lifecycle which will include scope finalization, solution review, commercials, and proposal submission.
- Analyze market data to determine the ideal customer for NeuroTags' solutions.
- Own the platform demos & Proof of Concepts. Understand the business use case, and create prototypes for the client
- Responsible for identifying opportunities and giving feedback to the product team to ensure a differentiated product roadmap
Requirements :
- 1-3 years of experience in Pre Sales/ Sales.
- Demonstration of critical product and consumer thinking during his/her career.
- Should be comfortable to do technical writing & creating impactful presentations
- Has a good understanding of SDKs and APIs and a good ability to troubleshoot issues
- Excellent communication skills and experience dealing with multiple stakeholders
- Experience in managing a team will be a plus
- Cold calling, relationship building, follow up through emails.
- Generating new sales orders.
- Acting as a bridge between customers & the company.
- Identify relevant new business opportunities
- Efficiently and effectively process assigned opportunities into new business sales
- Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
- Consistently meet or exceed monthly and quarterly sales targets to secure new business
Specific Skill Set:
- Must be Very Good at English & Kannada Communication.
- Should have at least 2 years of experience as a Sales promoter in the medical field.
- A strong desire to become a sales professional.
Design Client/Server Side componenets
Develop API's Using Json or XML formats for other applications
Development of unit tests for the developed application component
Collaborate with the Lead and other development team members on architecture, technical design, release planning and deployment
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Perform Code Reviews
Design and develop Proof of Concepts
Create mockup / prototypes as needed
Provide daily, weekly updates and corresponding status reports to management
Job Description :
Only Female candidates are eligible
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Age: Around 30 years.
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