IT Helpdesk Technician

About FOY

FOY is transforming employee engagement and workplace experiences through innovative solutions that help organizations build stronger, happier, and more connected teams. We are looking for a creative and strategic Senior Social Media Manager to lead our social media presence, strengthen brand awareness, and drive audience engagement across digital platforms.

Role Overview

The Senior Social Media Manager will be responsible for developing and executing FOY's social media strategy across multiple channels. The ideal candidate should have a strong understanding of content marketing, social media trends, community management, brand storytelling, and performance analytics. This role requires a blend of creativity, strategic thinking, and data-driven decision-making.

Key Responsibilities

• Develop and execute comprehensive social media strategies aligned with business and marketing objectives.
• Manage and grow FOY’s presence across platforms including LinkedIn, Instagram, Facebook, X, YouTube, and emerging channels.
• Create, plan, and oversee the social media content calendar.
• Collaborate with design, content, and marketing teams to create engaging and impactful content.
• Lead social media campaigns from concept to execution, ensuring timely delivery and measurable outcomes.
• Monitor industry trends, competitor activities, and emerging social media opportunities.
• Manage community engagement, audience interactions, and brand reputation across platforms.
• Track, analyze, and report social media performance metrics, providing actionable insights and recommendations.
• Work closely with the performance marketing team to amplify content and optimize campaign performance.
• Coordinate with internal stakeholders to promote company initiatives, events, partnerships, and product launches.
• Mentor and guide junior social media executives and content creators when required.

Required Skills & Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Digital Marketing, or a related field.
• 5–8 years of experience in social media management, digital marketing, or brand communications.
• Proven experience managing social media accounts for brands with measurable growth and engagement results.
• Strong understanding of platform algorithms, audience behavior, and content optimization strategies.
• Excellent copywriting, communication, and storytelling skills.
• Experience with social media management and analytics tools.
• Ability to interpret data and convert insights into actionable strategies.
• Strong project management and stakeholder management skills.
• Experience in planning and executing organic and paid social media campaigns.

Preferred Skills

• Experience working in startups, SaaS, HRTech, Employee Engagement, or B2B technology companies.
• Knowledge of influencer marketing and partnership campaigns.
• Familiarity with video-first content strategies and short-form content platforms.
• Experience with social listening and reputation management tools.

Key Attributes

• Creative thinker with strong attention to detail.
• Self-driven and highly organized.
• Strong leadership and team collaboration skills.
• Ability to thrive in a fast-paced startup environment.
• Proactive, analytical, and results-oriented mindset.

What We Offer

• Opportunity to build and scale a growing brand.
• Collaborative and entrepreneurial work environment.
• Exposure to strategic marketing initiatives and leadership interactions.
• Career growth opportunities in a rapidly growing organization.

Position name: Technical Project Manager (Salesforce)

Experience: 10 years and above

Job Location: Baner, Pune (*Mandatory work from office)

Notice Period: Looking for immediate/ early joiners up to 30 days notice

Job Description:

● What will your role look like

● Lead end-to-end project execution across Salesforce Clouds (Sales, Service, Marketing, etc.).

● Act as the primary delivery contact for customers — running calls, tracking progress, and ensuring transparency.

● Coordinate with Business Analysts and Architects to keep delivery aligned and on track.

● Step in to lead customer calls, demos, or presentations when required.

● Present project updates, roadmaps, and demos effectively using PowerPoint and Salesforce UI.

● Manage project velocity, risks, dependencies, and drive on-time delivery.

● Apply Agile practices to run sprints, retrospectives, and planning sessions.

● Ensure clarity on team priorities and resolve blockers quickly.

Why you will love this role

● You will work at the intersection of delivery and customer success, ensuring Salesforce initiatives land smoothly.

● Opportunity to lead enterprise-level Salesforce projects without being bogged down in day-to-day configuration.

● A role with high visibility, where your communication and leadership skills will have a direct business impact.

● Be a trusted partner for customers and an anchor for internal teams — driving ownership and execution.

● Exposure to a variety of Salesforce Clouds and modern DevOps practices.

We would like you to bring along

● Excellent communication and presentation skills — ability to simplify complex ideas for non-technical stakeholders.

● Hands-on experience managing Salesforce projects, with at least 2 full-cycle implementations.

● Working knowledge of the Salesforce platform — including declarative tools and a basic grasp of Apex/Flows.

● Strong sense of ownership and accountability to act as a single point of contact for delivery.

● Proficiency with project tools like Jira, Confluence, and version control systems (Git/Copado/etc.).

Job Details

- Job Title: Delivery Manager

- Industry: IT- Services

- Function - Information technology (IT)

- Experience Required: 15-18 years

- Employment Type: Full Time

- Job Location: Hyderabad

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication & Stakeholder Management, Delivery Leadership, Scaled Agile, Program Governance, Cybersecurity Delivery, Executive Communication

Criteria: 

1. 15+ years of experience in IT Services / System Integration / Cybersecurity services companies.

2. Must have handled enterprise client implementation projects (not internal product development only).

3. Proven ownership of end-to-end project delivery including transition to support/AMC.

4. Managed multi-stream technology implementation programs

5. Experience handling BFSI / Ecommerce / Retail / Enterprise clients.

6. Strong executive stakeholder handling and governance reporting

7. Strong hands-on exposure to SDLC delivery models

8. Prior experience delivering Cybersecurity / IAM / Cloud Security / Infrastructure / Enterprise IT projects.

9. Clear understanding of delivery governance, risk management, and milestone control.

10. Candidate must have PMP, AWS certifications for this role.

Note- Only Male candidates will be considered for this role.

Job Description

Head – Project / Delivery Management

Role Overview

We are seeking a highly experienced Project / Delivery Leader responsible for end-to-end delivery of all organizational projects, ensuring quality, timeliness, cost efficiency, and customer satisfaction.

This role demands strong expertise in scaled Agile delivery, SDLC management, cybersecurity projects, stakeholder leadership, and large-scale program execution.

Key Roles & Responsibilities

• Responsible for delivery of all projects across the organization.
• Lead project management across all SDLC delivery methodologies.
• Ensure successful project completion, handover, and future opportunity enhancement.
• Ensure seamless transition of implementation projects to support.
• Manage large-scale programs and multi-team environments.
• Strong decision-making and problem-solving capability.
• Expert client stakeholder management and executive communication.
• Present roadmap status, risks, and issues to executive leadership and mitigate roadblocks efficiently.
• Keep teams aligned with process standards at every stage.
• Monitor project progress and drive performance improvements.
• Prepare and present status reports to stakeholders.
• Own Cost / Quality / Timelines / Cybersecurity deliverables for allocated projects.
• Maximize resource utilization and proactive upskilling based on future demand.
• Ensure Customer Satisfaction (CSAT ownership).
• Complete delivery team management.
• Attrition optimization and team stability management.

Mandatory Skills & Experience

• 15+ years of proven experience in Project/Delivery Management (minimum exposure to Business Analysis).
• Strong expertise in scaling Lean & Agile practices across large development programs.
• Experience managing scaled Agile frameworks such as SAFe, DAD, Scrum, Kanban, or other iterative models at scale.
• Working knowledge of all SDLC delivery models.
• Excellent people and project management skills.
• Strong communication and executive presentation skills.
• Strong analytical and problem-solving ability.
• Experience working in small-scale organizations handling large enterprise clients.
• Proficiency in productivity tools – MS Excel, MS PowerPoint, MS Project.
• Prior experience handling Cybersecurity projects in BFSI, Ecommerce, Retail domains.

Educational Qualifications

• Engineering (CSE/ECE/EEE preferred) + MBA from reputable institutes.
• MBA specialization in Systems / Organizational Management / IT Business Management preferred.
• Management programs from reputed institutes such as IIMs are an added advantage.
• Entire education from English medium.

Additional Requirements:

• Male candidate only
• Clean shave and business formals (Grooming Policy)
• Work from Office only

Certifications

Mandatory:

• PMP
• AWS Certification

Good to Have:

• ITIL
• Certified Scrum Master
• PRINCE2
• CISSP
• CISA

Role & responsibilities

• Develop and maintain server-side applications using Go Lang.
• Design and implement scalable, secure, and maintainable RESTful APIs and microservices.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Optimize applications for performance, reliability, and scalability.
• Write clean, efficient, and reusable code that adheres to best practices.

Preferred candidate profile

• Minimum 5 years of working experience in Go Lang development.
• Proven experience in developing RESTful APIs and microservices.
• Familiarity of cloud platforms like AWS, GCP, or Azure.
• Familiarity with CI/CD pipelines and DevOps practices

Qualifications:

• 10+ years native mobile development (iOS Swift + Android Kotlin)

• Proven experience building mission-critical, offline-first applications

• Deep understanding of mobile architecture patterns (MVVM, Clean Architecture)

• Expert-level API integration and data synchronization strategies

• Experience with emergency services, healthcare, or field operations software (preferred)

• Strong debugging, performance optimization, and memory management skills

• Demonstrated leadership in establishing mobile development best practices

TECHNICAL EXPERTISE:

• iOS: Swift 5.x, SwiftUI/UIKit, CoreData, CoreLocation, Background Tasks

• Android: Kotlin, Jetpack Compose, Room, WorkManager, Location Services

• Tools: Xcode, Android Studio, Git, Figma, Firebase, TestFlight/Play Console

• CI/CD: Fastlane, GitHub Actions, or similar automation tools

• APIs: RESTful services, JSON parsing, authentication/authorization

• Testing: XCTest, Espresso, automated UI testing frameworks

Responsibilities:

CORE RESPONSIBILITIES:

• Architect mobile applications for First Due's emergency response platform serving Fire and

EMS agencies nationwide

• Lead mobile development initiatives for the Hyderabad development center

• Design offline-first architectures ensuring reliability in low-connectivity emergency

scenarios

• Collaborate with cross-functional teams across US and India time zones

• Establish mobile CI/CD pipelines, coding standards, and quality assurance processes

• Mentor developers on mobile best practices and First Due's technology stack

• Drive sprint planning, velocity tracking, and technical roadmap for mobile development

• Ensure HIPAA compliance and data security for patient care reporting features

Work Location: Hyderabad, India

Work mode: Work From Office

Role: HR Generalist

Location: Mumbai

Full-time

About the company we are hiring for:

Our client believes in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in Indian specialty chemicals segment. We are a full stack supplier of specialty chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values.

Today, they are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc.

With presence across diverse specialty chemical value chains and multiple production facilities, Mstack is a one of a kind and highly reliable one stop shop supplier to customers across globe.

It has been funded by global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byjus, Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.

Job description:

Recruitment:

Job description:

Recruitment:

• Designing and updating job descriptions

• Sourcing potential candidates from various online channels

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally -

Screen incoming resumes and application forms and interview candidates

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates

• Send job offers and answer queries about compensation and benefits

• Collaborate with Managers to identify future hiring needs

• Act as a consultant to new hires and help them onboard

Operations:

• Monitor internal HR systems, processes and databases

• Act as a consultant to the employees and Managers regarding policies and procedures - Address

employee queries

• Work closely with the finance team on payroll

• Manage employee onboarding, training and induction in tandem with the Managers

• Maintain all personnel files

• Oversee performance evaluation procedures

• Manage employee leaves as per the company policies and procedures - Initiate employee

engagement activities along with the Admin team

• Keep up to date with the latest HR trends and practices

Requirements:

• 3+ years of proven experience in the required field

• Understanding of general human resources policies, procedures, labor laws and compliances -

Good written and spoken communication skills

• Aptitude for problem-solving

Confidential

• Good knowledge of MS office

• Attention to detail

Good knowledge in AutoCAD 2D and basic 3D .

Good knowledge in 2D plan, sectional drawings, Isometric &

perspective views.

Good Knowledge in MS Office( Word,excel and power point)

Good communication skills

Good Knowledge in Basic Electrical

Responsibilities

Design of electrical products and components to meet product

specifications.

Preparation of design drawings and installation drawings in

Autocad to meet client requirements.

Develop new drawings from hand sketches.

Customer interaction and understanding their requirement

Preparation customer documents

Presenting the design to the Customer.

Preparation of Bill of Materials

Understanding relevant codes and Standards

Role – Devops

Experience 3 – 6 Years

Roles & Responsibilities –

• 3-6 years of experience in deploying and managing highly scalable fault resilient systems
• Strong experience in container orchestration and server automation tools such as Kubernetes, Google Container Engine, Docker Swarm, Ansible, Terraform  

• Strong experience with Linux-based infrastructures, Linux/Unix administration, AWS, Google Cloud, Azure

• Strong experience with databases such as  MySQL, Hadoop, Elasticsearch, Redis, Cassandra, and MongoDB.

• Knowledge of scripting languages such as Java, JavaScript, Python, PHP, Groovy, Bash.

• Experience in configuring CI/CD pipelines using Jenkins, GitLab CI, Travis.
• Proficient in technologies such as Docker, Kafka, Raft and Vagrant

• Experience in implementing queueing services such as RabbitMQ, Beanstalkd, Amazon SQS and knowledge in ElasticStack is a plus.

We are looking for experts who can authoritatively write How-to guides, tips, and tricks for iPhone, Mac, Windows, Video Games, and the web in general.

The job requires you to have the following skills:

• You must be a computer geek. That kind of person who is the source of all things tech in the family.
• You must be able to write and explain tech in a way that is understandable to even non-expert users.
• You must have solid English writing skills.

Below are a few examples of the kind of work we expect you to do:

• https://allthings.how/how-to-use-snap-camera-filters-in-microsoft-teams/">How to Use Snap Camera Filters in Microsoft Teams
• https://allthings.how/how-to-enable-and-use-breakout-rooms-in-zoom/">How to Enable and Use Breakout Rooms in Zoom
• https://allthings.how/best-ai-writing-assistant-apps/">Best AI Writing Assistant Apps and Tools of 2020
• https://allthings.how/how-to-freeze-your-screen-on-google-meet/">How to Freeze your Screen/Camera on Google Meet
• https://allthings.how/how-to-scan-documents-using-files-app-on-iphone/">How to Scan Documents using Files app on iPhone
• https://allthings.how/how-to-intelligently-block-websites-in-chrome-and-microsoft-edge/">How to Intelligently Block Websites in Chrome and Microsoft Edge
• https://allthings.how/how-to-change-dns-server-easily-on-a-windows-10-pc/">How to Change DNS server easily on a Windows 10 PC

Think you're a good fit for the job? Let's talk.

• We are looking for an enthusiastic TeleCaller Representative to contribute in generating sales for our company.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.