Title: Technical Support L3 - Partner Engagement
Department
Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech
Location: Mumbai
Good To Have Skills
Must Have Skills
Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)
Experience Level
5 - 7 Years (Min 3 yrs)
Continuous night shifts
Excellent Comm skills.
Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)
Rounds of interview:
Recruiter screening
Technical round 1
Manager Round
HR Discussion
Roles:
Administration and maintenance of Virtualization (VMware, Hyper-V)
Administration and maintenance of O365 email service, ADFS, and AD-Connect.
Administration and maintenance of Azure AD services.
Active Directory maintenance & management, clean-up.
Administration and maintenance of DNS, DHCP.
Administration and maintenance of different Backup Solutions.
Responsible for Business continuity and Disaster Recovery Planning.
Antivirus and Patch Management on Multiple Networks. Basic Networking.
support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.
Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,
External Skills And Expertise
Fluent English speaker - written and verbal communication skills - Mandatory.
Service-oriented a team player and self-motivated.
Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.
High attention to detail, with the ability and passion to troubleshoot complex problems.

About Rigel Networks
Similar jobs
Role Objective
Develop business relevant, high quality, scalable web applications. You will be part of a dynamic AdTech team solving big problems in the Media and Entertainment Sector.
Roles & Responsibilities
* Application Design: Understand requirements from the user, create stories and be a part of the design team. Check designs, give regular feedback and ensure that the designs are as per user expectations.
* Architecture: Create scalable and robust system architecture. The design should be in line with the client infra. This could be on-prem or cloud (Azure, AWS or GCP).
* Development: You will be responsible for the development of the front-end and back-end. The application stack will comprise of (depending on the project) SQL, Django, Angular/React, HTML, CSS. Knowledge of GoLang and Big Data is a plus point.
* Deployment: Suggest and implement a deployment strategy that is scalable and cost-effective. Create a detailed resource architecture and get it approved. CI/CD deployment on IIS or Linux. Knowledge of dockers is a plus point.
* Maintenance: Maintaining development and production environments will be a key part of your job profile. This will also include trouble shooting, fixing bugs and suggesting ways for improving the application.
* Data Migration: In the case of database migration, you will be expected to suggest appropriate strategies and implementation plans.
* Documentation: Create a detailed document covering important aspects like HLD, Technical Diagram, Script Design, SOP etc.
* Client Interaction: You will be interacting with the client on a day-to-day basis and hence having good communication skills is a must.
**Requirements**
Education-B. Tech (Comp. Sc, IT) or equivalent
Experience- 3+ years of experience developing applications on Django, Angular/React, HTML and CSS
Behavioural Skills-
1. Clear and Assertive communication
2. Ability to comprehend the business requirement
3. Teamwork and collaboration
4. Analytics thinking
5. Time Management
6. Strong Trouble shooting and problem-solving skills
Technical Skills-
1. Back-end and Front-end Technologies: Django, Angular/React, HTML and CSS.
2. Cloud Technologies: AWS, GCP and Azure
3. Big Data Technologies: Hadoop and Spark
4. Containerized Deployment: Dockers and Kubernetes is a plus.
5. Other: Understanding of Golang is a plus.
AI / LLM Engineering — Good to Have
- Candidates with exposure to AI/LLM engineering will have a strong advantage as we build intelligent, AI-augmented AdTech solutions. None of the below is mandatory.
- LLMs: OpenAI (GPT-4/4o), Anthropic (Claude), Meta (Llama)
- Orchestration & Agents: LangChain, LangGraph, LlamaIndex
- Tool Calling / MCP: Function Calling (OpenAI / Anthropic), FastMCP or Custom MCP Servers
- RAG (Retrieval-Augmented Generation): RAG pipeline design, LlamaIndex, LangChain retrievers and chains
- Vector Databases: Pinecone, Weaviate, FAISS
- Embeddings: OpenAI Embeddings, Hugging Face Sentence Transformers
- Observability: LangSmith, Sentry
- Backend / Infra for AI: Django REST Framework, FastAPI.
Extensive experience in Appian BPM application development
· Knowledge of Appian architecture and its objects best practices
· Participate in analysis, design, and new development of Appian based applications
· Mandatory Team leadership and provide technical leadership to Scrum teams
Certification Mandatory- L1, L2 or L3
· Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced
by team
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Qualifications
· At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
· Over 8 years in Implementing IT solutions using BPM or integration technologies
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
· Appian BPM application development on version 19.x or higher
· Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
· Good leadership skills and the ability to lead a team of software engineers technically
· Experience working in Agile Scrum teams
· Good Communication skills.
About Us
One of India's leading Renewable Energy Consultants, working with large commercial and Industrial clients and helping them choose the right Renewable Energy solution for them.
Job Profile Manager / Senior Manager– Strategy & Business Development, Renewable Energy
Qualification
• MBA –from a reputed B school or comparable qualification with 3-8 years of experience either in B2B sales or Renewable Energy Consulting
Office Location: Noida
Who we’re looking for
• We’re looking for a unicorn – the best of the best.
• Someone who lives, breathes, eats, sleeps, and dreams of Renewable Energy and consultative selling process.
• Someone who has a fire in their belly for business development and can expand a region single-handedly
• Someone who will be at the front of the company and can drive sustainable financial growth by boosting sales and forging strong relationships with clients
• Someone who is charged up to contribute and take ownership
• Someone who can crush their targets - Deliver and exceed their own goals
Responsibilities Strategize in Business Models and Business Plans
• Work with higher management in formulating business strategies
• Research for new markets and know-how of the renewable industry
• Assist and strategize in new products & services
• Making business plans and financial models
Generating Enquiries and Sales Meetings
• Prepare for meetings/calls via structured research about the target client
• Having effective sales meetings/calls in order to:
• Understand the renewable energy requirement of the client
• Position the company as their preferred Renewable Energy advisor and the best choice for the client
Sales Proposals/Transaction Management
• Create presentations based on the client’s requirements
• Coordinate with the Business Partners to generate proposals
Deal Closure/Sales Conversion
• Negotiate win-win deals
• Maintain profitability index as per management guidelines
Team Management
• Develop entry-level staff into valuable salespeople
• Accountable for achieving its own as well as its team sales target
Candidate Profile
• Should have good business analytical skills
• Proficient in financial model skills
• Should have excellent skills in office tools like Excel, PowerPoint, etc.
• Should have excellent Communication Skills and be a team player
• Should be a go-getter, focused, ambitious, sales expert and driven to succeed, result orientated, hungry for growth
Perks & Benefits
• An absolute action-packed, fun, and demanding workplace lets us thrive in a team-based environment with passion, fun, pride, and teamwork as our core values.
• Other than fixed compensation, we offer attractive (equivalent to 80% of the salary) quarterly performance incentives, team outings, and an international trip for the star performers
Role: ODI Developer
Location: Hyderabad (Initially remote)
Experience: 5-8 Years
Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that deliver.
Must have:
- Experience with DWH Implementation experience, with experience in developing ETL processes - ETL control tables, error logging, auditing, data quality, etc.
- Responsible for creation of ELT maps, Migrations into different environments, Maintenance and Monitoring of the infrastructure, working with DBA's as well as creation of new reports to assist executive and managerial levels in analyzing the business needs to target the customers.
- Should be able to implement reusability, parameterization, workflow design, etc.
- Expertise in the Oracle ODI toolset and OAC & knowledge of ODI Master and work repository &data modeling and ETL design.
- Used ODI Topology Manager to create connections to various technologies such as Oracle, SQL Server, Flat files, XML, etc.
- Using ODI mappings, error handling, automation using ODI, Load plans, Migration of Objects.
- Ability to design ETL unit test cases and debug ETL Mappings, expertise in developing Load Plans, Scheduling Jobs.
- Integrate ODI with multiple Sources/targets.
Nice to have:
- Exposure towards Oracle Cloud Infrastructure (OCI) is preferable.
- Knowledge in Oracle Analytics Cloud to Explore data through visualizations, load, and model data.
- Hands-on experience of ODI 12c would be an added advantage.
Qualification:
- Overall 3+ years of experience in Oracle Data Integrator (ODI) and Oracle Data Integrator Cloud Service (ODICS).
- Experience in designing and implementing the E-LT architecture that is required to build a data warehouse, including source-to-staging area, staging-to-target area, data transformations, and EL-T process flows.
- Must be well versed and hands-on in using and customizing Knowledge Modules (KM) and experience of performance tuning of mappings.
- Must be self-starting, have strong attention to detail and accuracy, and able to fill multiple roles within the Oracle environment.
- Should be good with Oracle/SQL and should have a good understanding of DDL Deployments.
What You'll Do
You will be part of our data platform & data engineering team. As part of this agile team, you will work in our cloud native environment and perform following activities to support core product development and client specific projects:
- You will develop the core engineering frameworks for an advanced self-service data analytics product.
- You will work with multiple types of data storage technologies such as relational, blobs, key-value stores, document databases and streaming data sources.
- You will work with latest technologies for data federation with MPP (Massive Parallel Processing) capabilities
- Your work will entail backend architecture to enable data modeling, data queries and API development for both back-end and front-end data interfaces.
- You will support client specific data processing needs using SQL and Python/Pyspark
- You will integrate our product with other data products through Django APIs
- You will partner with other team members in understanding the functional / non-functional business requirements, and translate them into software development tasks
- You will follow the software development best practices in ensuring that the code architecture and quality of code written by you is of high standard, as expected from an enterprise software
- You will be a proactive contributor to team and project discussions
Who you are
- Strong education track record - Bachelors or an advanced degree in Computer Science or a related engineering discipline from Indian Institute of Technology or equivalent premium institute.
- 2-3 years of experience in data queries, data processing and data modeling
- Excellent ANSI SQL skills to handle complex queries
- Excellent Python and Django programming skills.
- Strong knowledge and experience in modern and distributed data stack components such as the Spark, Hive, Airflow, Kubernetes, Docker etc.
- Experience with cloud environments (AWS, Azure) and native cloud technologies for data storage and data processing
- Experience with relational SQL and NoSQL databases, including Postgres, Blobs, MongoDB etc.
- Familiarity with ML models is highly preferred
- Experience with Big Data processing and performance optimization
- Should know how to write modular, optimized and documented code.
- Should have good knowledge around error handling.
- Experience in version control systems such as GIT
- Strong problem solving and communication skills.
- Self-starter, continuous learner.
Good to have some exposure to
- Start-up experience is highly preferred
- Exposure to any Business Intelligence (BI) tools like Tableau, Dundas, Power BI etc.
- Agile software development methodologies.
- Working in multi-functional, multi-location teams
What You'll Love About Us – Do ask us about these!
- Be an integral part of the founding team. You will work directly with the founder
- Work Life Balance. You can't do a good job if your job is all you do!
- Prepare for the Future. Academy – we are all learners; we are all teachers!
- Diversity & Inclusion. HeForShe!
- Internal Mobility. Grow with us!
- Business knowledge of multiple sectors
1) Search the internet search engines and databases for the required information
2) Identify keywords of the required information
3) Check the accuracy of the data
Required Skill:
- Strong knowledge of the internet and computer application skills.
- Ability to search for the required data and all that is related to it.
- Ability to learn new applications and tools offered on the internet, and apply them for finding data.
- A sound knowledge of internet search engines, databases and how to optimize the search, ability to optimize keywords
- An in-depth knowledge of accessing databases, and academic sites and the ability to work in a team to provide the required assistance.
- Good Command of English, Knowledge of the Internet, MS Office, and Windows Environment.
Roles and Responsibilities:
- Combine excellent abstract reasoning ability to document, architect, develop and test software with the commitment to excellence/defect free before being deployed.
- Write and implement low latency applications & software solutions that integrate with different systems.
- Rapidly incorporate new technologies as required & deliver successfully by self.
- Work closely with mentors, team members, team leads, program managers and stakeholders to investigate, fix, optimize, test and deploy high quality solutions.
- Drive the technical design, implementation and maintenance of larger tech initiatives geared toward improving and scaling of products.
- Accurately schedule & and track progress of self & team members. Create end to end Work Breakdown & estimates for modules being implemented.
- Participate in planning & recognizing inconsistencies (e.g., scope, resources, feasibility, usability, customer value, etc.) in product requirements and alert the Project Mentor. Handle independently or assist the Mentor in building, testing, and documenting product releases.
- Support the team in deploying product functionality & assist the TLs in troubleshooting in the production environment.
- Proactively promote Tech Culture by writing blogs, making presentations which will help you learn & grow.
- Effectively communicate one-on-one with on-shore / off-shore product teams / developers; gather and clarify requirements from technical folks / product managers / business teams.
- Proactively assist and serve as a role model for the team members to follow the team software development process; consistently innovate the team processes to improve team productivity and quality.
Skill Set:
- Strong Analytical, Problem Solving Skills and participates in all activities with urgency, a results orientation, and a strong work ethic.
- Must have technical knowledge of Python.
- Must have hands-on experience in developing Restful APIs and Web Services.
- Knowledge of Django (or any other established Python web frameworks) would be a plus.
- Knowledge of Angular or React or similar technologies would be an added advantage.
- Strong experience with relational (PostgreSQL, MySQL) and/or NoSQL databases.
- Experience with unit testing and test-driven development.
- Experience working with Linux/Unix Operating system & comfortable with command line.
- Experience with modern software engineering workflows and tools (e.g. Agile, JIRA, Git, CI/CD, Amazon Web Services, Observability and Monitoring tools like ELK, Datadog, NewRelic, etc.).
- Experience in all areas of SDLC, including architecture and design, development, and testing.
- Extremely passionate about code reviews, engineering best practices and mentoring/coaching the developers to make them successful.
- Excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines, budget, or resources.
- Experience with Agile development lifecycle.
- Can gather and clarify requirements from technical folks / product managers / business teams.
- Lead by example & act as a role model for the team.
How will you grow here:
- Work in multiple projects & teams spread across different domains and technologies.
- Work & interact directly with senior directors in an open and flat hierarchical structure.
- You can own all aspects of leading software products and projects.
- You get to work with top-notch engineers and leaders with decades of experience in building and delivering great software.
- Work with CXOs / Senior Directors of various emergent companies in US & India.
- Get involved with the newest products, latest technologies and different methodologies.
- Opportunity to Mentor the Best and Get Mentored by the Best.
How we thank you for your invaluable contribution:
- Events, activities and outings aplenty (We really party hard!).
- A stimulating and energetic work environment which encourages creativity.
- Hackathons, Gaming Evenings, Poker Nights and much more!
- Flexible Timings, Flexible Holiday Calendar, Work from Home Option.
- Competitive salary (best in the industry).
- Beverages and snacks throughout the day, on the house!
- Recreation center to let off some steam.
- Office lunch option (fresh and savoury ghar ka khana).
- Medical Insurance (stay healthy, stay happy)
Good understanding of MVC, C#, MS SQL Server, JS, Visual Studio 2017
Experience: Minimum 3 Year.
RoleSoftware Developer
Industry TypeIT-Software, Software Services
Functional AreaIT Software - Application Programming, Maintenance
Employment TypeFull Time, Permanent
Role CategoryProgramming & Design
Education
UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, BCA in Computers
PG: Any Postgraduate in Any Specialization
Interested candidates Kindly apply
Job Types: Full-time, Contract, Walk-In
Job Types: Full-time, Walk-In
Strong knowledge of CICS, CICSplex and SMP/E
Good knowledge and experience with Mainframe MQ administration
Experience working with: JCL, IPCS, diagnostic tools such as Omegamon or other equivalent tools
Skilled at troubleshooting problems in a CICS environment
Programming skills - COBOL,PL/1, C, REXX, Assembler
Proficient in working with high availability environment along with alignment to process (ITIL)
Experience with large complex environments running critical and 24*7 applications
Experiencewith aspects of MQ administration and operations
Proficiency with Assembler programming










