Title: Technical Support L3 - Partner Engagement
Department
Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech
Location: Mumbai
Good To Have Skills
Must Have Skills
Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)
Experience Level
5 - 7 Years (Min 3 yrs)
Continuous night shifts
Excellent Comm skills.
Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)
Rounds of interview:
Recruiter screening
Technical round 1
Manager Round
HR Discussion
Roles:
Administration and maintenance of Virtualization (VMware, Hyper-V)
Administration and maintenance of O365 email service, ADFS, and AD-Connect.
Administration and maintenance of Azure AD services.
Active Directory maintenance & management, clean-up.
Administration and maintenance of DNS, DHCP.
Administration and maintenance of different Backup Solutions.
Responsible for Business continuity and Disaster Recovery Planning.
Antivirus and Patch Management on Multiple Networks. Basic Networking.
support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.
Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,
External Skills And Expertise
Fluent English speaker - written and verbal communication skills - Mandatory.
Service-oriented a team player and self-motivated.
Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.
High attention to detail, with the ability and passion to troubleshoot complex problems.

About Rigel Networks
Similar jobs
- Job Title:- Sales Manager
- Exp:- 2yr to 4yrs
- Location:- C.G Road, A’bad
- No. of Days Working:- 6 Days
Key Skill:-
- Recruit the insurance sales advisers from your own network who would represent and sell Life Insurance products in the market.
- Training the sales advisers on products and sales to meet business targets.
- Fix customer appointments and visit potential customers for new business.
- Make the customer understand about the various benefits available in the plan check whether it meets with the customers requirements.
About the Company
Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, having a sustainable business model and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers uptill now and our family is constantly growing.
We have built a complex and high converting eCommerce system and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.
Funding:
We raised $5 Million in a Series A funding round led by RPSG Capital Ventures, with participation from Kotak Alternate Asset Managers
Responsibilities:
- Driving the Digital Product Development for Nutrabay, in an analytical and structured way across platforms (Web, Mobile & App).
- Driving various growth initiatives at Nutrabay such as partner platforms and modules..
- Owning various modules such as affiliate management systems, referral and loyalty and evolve them in line with business objectives and consumer effectiveness
- Create simple and effective product documentation including Product Requirement Docs(PRD’s), Research Docs, Sprint Reviews etc. ensuring seamless transition of features and tasks between cross-functional teams.
- Ensuring timely product sprints and removing any bottlenecks that could hinder the development sprints.
- Tracking features success via success metrics through the month post every feature/module launch and update.
- Ideate Product features & drive iterations based on qualitative and quantitative user feedback.
- Designing workflows and wireframes for digital internal & external modules while ensuring a high-class User Experience(UX) on web and mobile.
- Work closely with engineers to ship features and product improvements.
- Ensure prioritization, timely execution, quality, resolving issues faced during operationalization and ensuring success metrics are met.
- You should understand, track and optimize the product journey for buyers based on data.
- Collaborate with internal stakeholders in support, marketing, sales and business to develop launch strategy, product messaging and training
- Identify market opportunities and contribute to the product vision and business strategy.
About you:
- Have 2-3 years of experience ideally working on Consumer-Facing, Large-Scale growth products.
- Have worked or know at least 50% of the E-Commerce modules listed below:
- Orders Management Systems
- CRM & Omni-channel Automations such as Moengage, Clevertap etc
- Gift Cards
- Affiliate Programs
- Personalisation & Recommendation Systems
- Loyalty Management Systems
- Are a fast learner and comfortable teaching yourself new skills and can thrive in a complex and fast-paced environment.
- Are Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project.
- You possess basic wireframing and UX understanding so you can create workflows and features that get teams excited.
About Nutrabay:
Nutrabay was born out of a problem that all health and nutrition stores in India could not actually ensure the authenticity of products they deliver as they were all a marketplace. This is not the best situation when you need to ensure 100% authenticity of products as the website selling these never know what the 3rd party seller is actually sending to the customer via their website. This is where we saw a huge problem to be solved. A website that lists no 3rd party seller, no middlemen, fulfills and ships direct to the customer, get certified by all the brands for authentic products and is able to offer comfortable price points at the same time.
Today, we have found huge success in solving this problem. We’re proud of it, and will continue to innovate and bring exciting products that help you become a better version of yourself. Learn more: https://nbay.cc/3424Dz0
Requirements:-
· Solid understanding of Flutter, Dart, Flutter UI, and animations.
· Should have experience working with native technologies like Android.
· Knowledge and understanding of Firebase
· Experienced in working with remote data via REST and JSON
· Strong understanding of design patterns over and above MVP, MVVM, and MVC
· Experience with Agile development, scrum.

Job Title: Django Developer
Job Overview:
We are seeking a skilled Django developer to join our dynamic team. The ideal
candidate will have hands-on experience with the Django framework, proficiency in
Python, and a strong understanding of web development best practices. The Django
developer will be responsible for designing, implementing, testing, and maintaining
web applications that meet our clients; needs.
Responsibilities:
Design and develop robust, scalable, and secure web applications using the
Django framework.
Collaborate with cross-functional teams to define, design, and ship new
features.
Write clean, maintainable, and efficient code.
Integrate user-facing elements using HTML, CSS, and JavaScript. Implement
and maintain RESTful APIs.
Collaborate with front-end developers to integrate user-facing elements with
server-side logic.
Work with databases, including designing schemas, writing queries, and
optimising performance.
Troubleshoot, debug, and resolve issues in the development and production
environments.
Stay up-to-date with the latest industry trends, technologies, and best
practices.
Participate in code reviews and provide constructive feedback to peers.
Requirements:
Proven experience as a Django developer or similar role.
Strong understanding of Python and the Django web framework.
Experience with front-end technologies, including HTML, CSS, and JavaScript.
Knowledge of relational databases, ORM (Object-Relational Mapping), and
database design.
Familiarity with version control systems (e.g., Git).
Understanding of web security best practices.
3-5 years experience in the field of Accounting, Compliance's and Taxation.
Statutory Audit, Internal Audits, Tax Audits, Fixed Assets Audits, Finalization of books of accounts of non-corporate entities including Cash Flow Statements. Preparation & Filing of Income Tax Returns, GST Returns, TDS, Finance and Company matter related assignments as well as Concurrent Audits.
A good working knowledge of Microsoft Office/Excel.
Self-motivated and good written and verbal communication skills.
Ability to handle multiple task.
Have excellent knowledge of Tally Software, GST, Bank Reconciliation, Filling, TDS, Tax, SAP etc.
About RARA NOW :
-
RaRa Now is revolutionizing instant delivery for e-commerce in Indonesia through data-driven logistics.
-
RaRa Now is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimization technology. RaRa makes it possible for anyone, anywhere to get same-day delivery in Indonesia. While others are focusing on - one-to-one- deliveries, the company has developed proprietary, real-time batching tech to do - many-to-many- deliveries within a few hours. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan, and many more.
-
We are a distributed team with the company headquartered in Singapore, core operations in Indonesia, and a technology team based out of India.
Future of eCommerce Logistics :
-
Data driven logistics company that is bringing in same-day delivery revolution in Indonesia
-
Revolutionizing delivery as an experience
-
Empowering D2C Sellers with logistics as the core technology
About the Role :
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Prior experience on working on Big Query, Redshift or other data warehouses



• Experience in leading a software team and managing software delivery project.
• Strong experience in Python development in a full stack environment is a requirement, including React or Vuejs, NodeJS, Flask
• Strong Hands-on with VueJS/Vuex, JavaScript, React, Angular
• Experience with SQLAchemy or similar ORM frameworks
• Experience working with mapping APIs (e.g., Google Maps, Mapbox)
• Experience using Elasticsearch and docker environment is a plus
• Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases
• Understands concepts of Data Modeling
• Experience with REST.
• Experience with Git, GitFlow, code review process
• Good understand with basic UI and UX principles
• Must enjoy problem solving and have excellent communication skills


- ReactJS
- AngularJS HTML/
- CSS
- Javascript/jQuery
- AWS Knowledge
- Microservices and Nanoservices along with a monolith.
Why should you join?
- If you want to work on a high scale production grade mission-critical app in a fun, relaxed
- and sometimes crazy environment
- Opportunity to work in the region's ONLY AWS Certified Advanced consulting partner with a
- chance to get trained by AWS solution architects and get certified.
- Generate new business opportunities by introducing the company’s wide suite of solutions within assigned territories and accounts via cold-calling, email, and social media prospecting.
- Identify the key decision-makers within these prospects to understand their requirements in detail and how the can company help in delivering those requirements.
- Follow-up on leads generated through websites, events, emails campaigns, and qualify it further to be passed on to the sales reps for closure.
- Keep the data within the CRM updated with all the relevant information, communications on regular basis.
- Maintain and expand your database of prospects within your assigned territory
- Work closely with the assigned sales rep to grow the sales pipeline to meet monthly, quarterly targets.
Key Requirements.
- 2-5 years of experience in inside sales in India and other Southeast Asian countries.
- Excellent verbal and communication skills.
- Strong listening skills.
- Ability to multi-task, prioritize and manage time effectively.
- Experience working with HubSpot CRM or equivalent.
- Familiar with basic email and phone etiquettes while communicating with clients or prospects.
Skill Sets
- Communication.
- Cold calling.
- Listening
- Business Email Writing.
- Organizing and Planning.
- Problem-solving and analytical.
- Market research and information gathering.

