Service Engineer

Tech Lead

Full Stack, Architecture & Client Delivery

📍 Mumbai (On-site) | Full-time | 5-6 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Tech Lead who will own the technical direction of full stack engagements, lead a small pod of engineers, and represent Unico Connect directly in front of customers.

The mandatory requirement for this role is hands-on production experience as a senior or lead engineer building full stack web applications with React on the frontend and either Node.js or Python on the backend.

The role is hands-on.

Expect to spend meaningful time on architecture, complex implementation, and code reviews, while also driving delivery, mentoring a pod of 3 to 6 engineers, running client conversations, and contributing to solutioning on new opportunities.

A typical week includes a design review on a new module, a working session with a client product owner, paired implementation on a complex flow, and pre-sales input on an active opportunity.

Responsibilities:

Solutioning and Architecture

Own end-to-end architecture for client engagements: system design, API contracts, data models, integrations, deployment topology, and trade-off analysis.

Document and defend decisions in writing and in client reviews.

Hands-on Full Stack Delivery

Lead by example on complex modules, performance-critical paths, and high-risk areas of the system using React (with Next.js where relevant) and Node.js (Express, NestJS) or Python (FastAPI, Django, Flask).

Database Design and Performance

Drive PostgreSQL schema design, indexing strategy, query optimisation, migrations, and capacity planning.

Set the standard for data modelling across the pod.

Cloud and Infrastructure

Set up and operate production workloads on AWS, GCP, or Azure.

Make and own decisions on compute, storage, networking, CI/CD pipelines, observability, and cost.

Code Quality and Engineering Standards

Run code reviews, define engineering conventions, and raise the quality bar across the team.

Set the standard for testing, linting, branching, release management, and incident response.

Team Leadership and Mentorship

Lead, mentor, and grow a pod of 3 to 6 engineers.

Plan sprints, unblock the team, run retros, and own delivery commitments.

Client Engagement

Act as the primary technical point of contact for the client.

Run technical discussions, present trade-offs, manage scope and risks, and keep stakeholders informed in writing.

Pre-Sales and Solutioning

Partner with sales and account leadership on new opportunities, including discovery calls, effort estimation, architecture diagrams, and solution write-ups.

AI-Assisted Development

Use Claude, Cursor, and similar tools day to day.

Set the standard for the team on prompts, patterns, AI-assisted code review, and where these tools are and are not appropriate.

AI Feature Delivery

Where an engagement calls for it, design and ship LLM-based features into production, including prompt design, retrieval pipelines, evaluation, observability, and guardrails.

Requirements:

Hands-on Full Stack Production Experience as a Senior or Lead Engineer (Mandatory)

Must have personally built and shipped production web applications using React on the frontend and either Node.js or Python on the backend.

POCs, internal tools, and coursework do not qualify.

5 to 6 Years of Professional Software Engineering Experience

Including at least 1 to 2 years in a tech lead, team lead, or senior engineering role with direct responsibility for technical decisions and team output.

Hands-on Cloud Experience on at Least One of AWS, GCP, or Azure

Including deploying and operating production workloads.

Comfort with at least three of: EC2 or equivalent compute, S3 or equivalent object storage, Lambda or serverless functions, RDS or managed databases, CloudFront or equivalent CDN, IAM, VPC.

Strong Proficiency in JavaScript and TypeScript

With React and Next.js (SSR, SSG, app router) on the frontend, and either Node.js (Express, NestJS) or Python (FastAPI, Django, Flask) on the backend.

API design experience across REST and GraphQL.

Willingness and demonstrated ability to pick up the other backend stack as engagements demand.

Production Experience with Docker, Git-Based Workflows, and CI/CD Pipelines

(GitHub Actions, GitLab CI, CircleCI, or equivalent).

Strong PostgreSQL Skills

Schema design, normalisation, indexing, query performance, migrations, and at least one production system where you owned the data model end-to-end.

Caching and Event-Driven Architecture

Hands-on with Redis (or equivalent) for caching and session management, and message queues or event-driven patterns (RabbitMQ, SQS, Kafka, or NATS) for asynchronous workflows.

AI and LLM Feature Delivery in Production

Experience designing and shipping at least one AI feature to production, covering prompt design, retrieval-augmented generation (RAG), embeddings, evaluation, observability, and guardrails.

POCs and demos do not qualify.

System Design Depth and End-to-End Ownership

Able to take an ambiguous problem, break it into components, evaluate alternatives, produce an architecture that holds up under review and load, plan execution, and ship to production with limited supervision.

Excellent Written and Spoken English

Experience working directly with international clients.

Confident, clear, and firm in stakeholder communication.

Comfortable presenting to senior stakeholders, pushing back where needed, and managing expectations across time zones.

We are seeking a highly skilled Software Development Engineer in Test (SDET) with a strong foundation in

mobile, API,and web test automation. You will play a pivotal role in ensuring the quality and reliability of our

products by designing,developing, and executing comprehensive test automation frameworks.

Required Skills:

● Strong programming skills in at least one language (Java, Python, JavaScript, etc.).

● Experience with mobile test automation frameworks (Appium, Espresso, XCTest).

● Proficiency in API testing tools and frameworks (Postman, Rest Assured, JMeter).

● Expertise in web test automation frameworks (Selenium, Cypress, Playwright).

● Solid understanding of software development lifecycle and testing methodologies.

● Experience with CI/CD pipelines and test automation integration.

● Excellent problem-solving and analytical skills.

● Strong attention to detail and quality focus.

Preferred Skills:

● Experience with performance testing and load testing.

● Knowledge of cloud-based testing platforms.

● Experience with test data management.

● Understanding of security testing concepts.

If you are passionate about quality assurance and have a strong desire to build and maintain high-quality

software, we encourage you to apply!

Keywords: SDET, Software Development Engineer in Test, mobile test automation, API testing, web test

automation,Appium, Espresso, XCTest, Postman, Rest Assured, JMeter, Selenium, Cypress, Playwright,

CI/CD, QA, testing

Job Description: 

Please find below details:

Experience - 5+ Years

Location- Bangalore/Python

Role Overview

We are seeking a skilled Python Data Engineer with expertise in designing and implementing data solutions using the AWS cloud platform. The ideal candidate will be responsible for building and maintaining scalable, efficient, and secure data pipelines while leveraging Python and AWS services to enable robust data analytics and decision-making processes.

Key Responsibilities

• Design, develop, and optimize data pipelines using Python and AWS services such as Glue, Lambda, S3, EMR, Redshift, Athena, and Kinesis.
• Implement ETL/ELT processes to extract, transform, and load data from various sources into centralized repositories (e.g., data lakes or data warehouses).
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.
• Monitor, troubleshoot, and enhance data workflows for performance and cost optimization.
• Ensure data quality and consistency by implementing validation and governance practices.
• Work on data security best practices in compliance with organizational policies and regulations.
• Automate repetitive data engineering tasks using Python scripts and frameworks.
• Leverage CI/CD pipelines for deployment of data workflows on AWS.

Required Skills and Qualifications

• Professional Experience: 5+ years of experience in data engineering or a related field.
• Programming: Strong proficiency in Python, with experience in libraries like pandas, pySpark, or boto3.
• AWS Expertise: Hands-on experience with core AWS services for data engineering, such as:
• AWS Glue for ETL/ELT.
• S3 for storage.
• Redshift or Athena for data warehousing and querying.
• Lambda for serverless compute.
• Kinesis or SNS/SQS for data streaming.
• IAM Roles for security.
• Databases: Proficiency in SQL and experience with relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB) databases.
• Data Processing: Knowledge of big data frameworks (e.g., Hadoop, Spark) is a plus.
• DevOps: Familiarity with CI/CD pipelines and tools like Jenkins, Git, and CodePipeline.
• Version Control: Proficient with Git-based workflows.
• Problem Solving: Excellent analytical and debugging skills.

Optional Skills

• Knowledge of data modeling and data warehouse design principles.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
• Exposure to other programming languages like Scala or Java.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Sales Development Representative

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software

testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

Our Journey

Year Founded: 2017

Team Members: 155+

Users: 500K+

Growth MOM: 10%

About the Team

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we

Share stories of our successes, failures, challenges, and interests

so that we can learn from and support one another.

Description:

We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.

Responsibilities

• Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
• Fully focused on outreach, prospecting, and lead qualification
• Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management

Requirements

• 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
• B.Tech in C.S, I.T, or related field is a plus
• Fluent in English written and spoken with a passion for technology
• Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
• Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
• Exceptional prospecting, discovery and qualification skills.
• Should be able to connect and develop relationships with CXO-level
• executives over the phone/ con-calls
• Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
• Experience working in a rapidly growing, fast-paced organisation selling
• SaaS solutions to enterprise companies.
• Strong business acumen, ethics and high integrity

Job Description

We are looking for frontend web developers passionate towards building high-performance web applications who can carry out the responsibilities of the core tech team. It's an ideal opportunity for self-driven individuals who love to find innovative solutions.

Daily Responsibilities

• Build cutting edge application using React Native
• Build high quality, performance applications with a good understanding of code organisation.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write tests to ensure the product is of the highest quality.
• Application deployments on app store and play store.
• Taking the responsibility and ownership of the given tasks.

Requirements

• Firm grasp of the TypeScript language and its nuances, including ES6+ syntax
• Ability to write well-documented, clean TypeScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Knowledge of object-oriented programming
• Familiarity with native build tools, like XCode, Gradle(Android Studio/IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest/Mocha
• Minimum work experience of 1.5-2 years