Ramco Systems offers next-generation enterprise solutions across cloud, mobile and tablets that render transformation of business in real-time. Ramco's unique differentiator is MUSIC - Mobility, User Experience, Social, In-memory and Context aware that drives customer-centricity.
Account Managers for Enterprise Level Customers in over 30 countries for a leading SaaS product. Excellent English as well as analytical skills are required. Send in your resume for more details.
Recruitment has been a weird problem. While companies complain they can't get good talent, there are hordes of talented professionals who are unable to easily find their next big opportunity. At CutShort, we are building an intelligent and tech-enabled platform that removes noise and connects these two sides seamlessly. More than 4000 companies have used our platform to hire 3x more people in 1/3rd the time and professionals get a great experience that just works. Role As a Product Evangelist, you will engage with our B2B users and evangelize our solution with them to solve their pain points. From opening to closure, you will own the entire user experience funnel. Required: 1. You will need to seamlessly switch your channels - emails, texts, WhatsApps, phone, skype etc. 2. You need to be a patient listener and convincing communicator to be successful in this role. 3. Desirable - product thinking and startup experience. Interested? Let's talk!
Roles and Responsibility: - Will be the member of the implementation team which is the bridge between the product team and the account management team. - Manage client expectations and creative designing of the solutions for complex requirements. - End-to-End system configurations as per the project scope of work and the documentation of the configurations. - Will be responsible for timely delivery of project deliverables by being organized and delivering on commitments including updating project tracking systems. - Work closely with the product team to understand the enhancements/ new features in the product and use it in an innovative way in system configurations. - Should coordinate between tech team and the client for integrations defined in scope. Eligibility: - Bachelor's/Master's degree in Engineering or equivalent - Quick learner, flexible, adaptable, should be able to work in a fast-paced startup environment. - Should be able to understand the logic and algorithms, Strong Logical Reasoning and aptitude - Microsoft Office and a basic understanding of financial accounting. - Should be application minded to understand the client requirement and recommend relevant product-based solutions. - Good communication and writing skills.
Happay’s Customer Engagement team aims to support about tens of thousands of users familiarize themselves with Happay’s powerful product interface. To keep the Digital Expense Management Ecosystem humming, you will be responsible to help our user family to understand the product as easily, quickly, and as proactively as possible. Roles and Responsibility: Creating curated content that will help Happay’s users engage with the product, and derive maximum value from it in considerably less time. Giving an extensive walk through right from User - Onboarding to Interactive Engagement and aiding User Adoption. A typical day in the life of a Customer Engagement Associate might include: Collaborating with the Customer Success team to execute engagement plans for clients based on their unique profile and use cases. Creating and distributing onboarding & engagement collaterals (Teasers, User Manuals, Videos, Email campaigns, etc.) Collaborate with product managers and deep dive into new features and their applicability in the client’s use-case; develop content and boost the adoption of those features. Solving on-the-spot, impromptu challenges in terms of urgent / ad hoc requirements from various teams Rolling with the punches when things change, and taking ownership of the time you spend with us and truly making a differences Eligibility: Software Skills: Working knowledge of Microsoft Powerpoint / Keynote. Moderately well-versed with Excel / Google Sheets Learning Skills: Ability and motivation to learn, consistently and quickly, and constantly improve processes and collaterals People & Communication skills: Required to work with product managers, customer success managers, designers, analysts, etc. Presentation skills: Ability to explain simple to complex information in user-friendly ways An open mind for new ideas and methodologies, and a liking towards taking up challenges and finding creative solutions The knowledge to test for consistent engagement, content and user experience. A desire to get a kick out of getting users to those aha! moments A clear cut understanding of customer engagement and all the wonders it can do, strategies and objectives Working with us will be a roller-coaster ride! You have a team of aces to work with and an open, refreshing and an inspiring work culture that you will cherish. Along with that, you also have an open platform to showcase your skills, ideas and knowledge. Lastly, and most importantly, you have a top notch expense management application and web interface spanning major digital platforms (desktops, laptops and mobile). You’ll end up loving your job cause we make it fun.
About us Happay is a fast growing Indian FinTech company based out of Bangalore. Happay redefines the way SMEs and Enterprises manage their business spends. With the help of technology, Happay helps organizations break loose from the shackles of manual and paper-based processes and empowers them with mobility and automation. Our product is loved by 4500+ businesses across 40+ industry verticals. ROLE : Service Delivery Manager LOCATION : Bangalore YEARS OF EXPERIENCE: 3+ years Job Overview: To oversee the delivery of services and service technology to our company's clients or customers. To evaluate customer feedback to develop quality improvement processes. Roles and Responsibility: Need to establish Delivery Processes efficiently. Responsible for building partnerships and liaising with team leaders to determine services. Should be able to help in acquiring new clients and partners. He/She should constantly be able to assess customer feedback and make necessary improvements. Validating the leads received and exploring how Happay can add value in companies. Identify new business and aid in organization growth strategies Analysing data and making deductions out of it. Required to tracking customer sales and conduct touch base activities regularly to ensure repeat business. Enablement of New Accounts & relationship building with accounts. Eligibility: Excellent conversing skills in both English and Hindi (knowing any one of the languages of regional languages is an added advantage). Bachelor's/Master’s degree Should be good at maintaining internal and external team relations. Detail oriented and diligent Good Leadership Skills Entrepreneurial by nature with a strong sense of ownership
Play a mission-critical role in transforming 'Finance team' to become a 'Finance Intelligence Team' for a Business. You'll be generating leads for a global SaaS Product that has helped hundreds of businesses have their finance teams gain complete insight into spend data by automating the flow of capital within the organization. Who we are looking for: ++ Great problem-solving skills, taking a consultative approach to find the best solution ++ Excellent verbal & written communication skills. You can explain complex issues in + You have demonstrated excellence in customer acquisition. + You are a self-starter that anticipates requests and doesn’t need a lot of oversight. simple terms and adapt your tone to different users + Comfortable giving presentations to groups of any size Responsibilities: + Qualifying and disqualifying inbound leads in a high-volume environment using calls, emails, and LinkedIn inmails. + Representing our brand as the first point of contact with C-level executives, decision makers, and influencers. + Building credibility and value in our solution through strategic research and preparation. + Innovating lead generation processes by taking part in executive leadership meetings. + Building and maintaining a 3x rolling pipeline in the Mid-Market business (300 to 3000 employees) + Convert cold calls | emails to warm conversations and opportunities in rapid cycles. + Achieving your target and helping build a system that consistently hits quotas. Why we think you'll love it here: + You’ll work alongside amazing, high-performing colleagues + Fast career growth, impact, and progression - Lead Generation is critical to us and this will be a masterclass for the same WE EMPHASIZE CULTURE AND LOOK FOR PEOPLE THAT SHARE OUR VALUES. Our Heart is in the Work: We work exclusively with individuals who are passionate about innovation and the company we’re building Teamwork Wins Championships: If one of us is has a problem, we all have a problem Magic Not Sausage: We jump through hoops to deliver only spectacular experiences for our clients Think Like an Owner: Everyone is an owner of this company and is proactive in identifying what needs to be done and taking action Run Towards Criticism: We seek constant improvement of ourselves and our products.
Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time
Desired Skills/Experience • Should have 2 – 4 years of experience preferable in logistics, Operations or FMCG • You have good business acumen and strong support knowledge: understanding what is really happening and being able to accurately diagnose situations and process contingency plans • You have good communication and organization skills • Strong Knowledge of Quality Principles • Functional experience Drive improvement initiatives through teams • Experience on driving automation projects. (Preferably not limiting to opportunity identification) • Team leading experience • Build Marketing Strategies. • Working with Vendors, promoters and involve in negotiation. If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!
- Excellent Communication Skills - MS Office knowledge (Mainly into MS Excel) - Min. 1 year experience in handling operations - Fleet Management experience is an added advantage. - Planning and execution of new ideas to increase the revenue growth - Able to take challenge and perform star excellent. - Able to work under pressure.
Should be local to Bangalore, Multi-linguist is highly preferred. Roles & Responsibilities: 1. Office operations - Oversee day to day functioning of office operations such as opening and closing hours protocols, allocation of tasks to the support team, smooth functioning of all office equipment and infrastructure - Lights, ACs , Internet, furniture , IT equipment, pantry services, Housekeeping services and general upkeep of office premises. Ensuring office readiness for executive meetings, interviews 2. Office operations - Plan the deployment of resources for weekend operations for 24x7 support, ensure all IT infrastructure, logistics, F&B services, meeting & greeting, Housekeeping services are planned ahead of the weekend sessions to ensure smooth functioning of office. 3. Vendor management Manage various facets of the business - Hotels & restaurants, Pest control , AC , Carpentry, Stationery, F&B, corporate gifting, AV ( local and domestic travel & logistics). 4. Hospitality operations - Logistics & boarding /lodging - Partner with leading hotels & serviced apartment operators and work on pre negotiated rate contracts for room nights for outstation faculty, coordination of airport transfers , Hosting important guests and visitors, overseas faculty. 5. Crisis and Emergencies - Ensure that you are always available in the event of Office crisis and emergencies such as fire, electrical breakdowns etc. 6. Maintaining approvals from concern authorities and Coordinating with finance and Acccounts Team.