NWAY TECHNOLOGIES PVT LTD
COMPANY PROFILE
Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to cater to the industry specific needs of our clients. We deliver smart, dedicated and timely services to add value in our client's business and dependable work ethics. We are right now serving companies having turnover of 50 crores to
3000 crores at most.
Job Description
Department: Support
Qualification: Bachelor’s (BE/B.Tech) or other
Position: Subject Matter Expert (HR)
Experience: 4 years – 7 years
Location: Indore
Roles & Responsibilities:-
Provide first-line support to clients via telephone/email/tickets according to decide by the
company.
Troubleshooting and resolving IT issues in a timely manner.
Answering customer questions.
Receive, Review and Manage client data in the software.
Facilitate valuable and clear verbal and written communication with clients.
Coordinate with internal teams to identify & resolve issues as well as opportunities for
improvement of system and services.
Provide strategic guidance to client personnel on various modules of ERP.
Requirement:-
Degree in computer science or information technology preferred.
Microsoft certification is advantageous.
Previous experience in a support role.
Experience with remote desktop applications.
Strong analytical and problem-solving skills.
Good communication skills, both written and verbal.
Excellent interpersonal skills.
Subodh Popalwar
Software Engineer, Memorres
About Nway Technologies Pvt Ltd
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- Hands on Computer Knowledge
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- Should be the quick learners
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Know about our Company:
Fronix Solutions Pvt Ltd is a renowned Staffing Company that serves the candidates who are scouting for IT Jobs in the USA. From the initial discovery meeting to understand Consultant’s requirement, we engage our team to find the right fit for our clients with extensively vetted candidates on both qualitative and quantitative levels. Only top talent who fit the role will be presented to our clients.
Our team is dedicated to maintaining strong lines of communication during the hiring process and beyond. We at Fronix, has young, dynamic and focused team building. We strive to build and sustain a fun to work environment. Our employee centric career planning, helps us retain, update and empower the teams to deliver better and yet have fun at work.
Timings:
7:30pm to 4:30am (IST)
Have to work out of our office in Hi-Tech City, Hyderabad.
Salary:
INR 1,50, 000P.A- INR 3,00, 000P.A
About the company:Our client is Entertainment Network owns 73 frequencies and is advertising partner for another 3, across 63 cities, making it India’s largest private FM radio broadcaster.
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SOME BEST THINGS ABOUT THE JOB: · Opportunity to work on leading brands across all categories · Opportunity to work on interesting ideas and concepts by engaging closely with the creative team of Mirchi WHAT YOUR DAY JOB LOOKS LIKE: · Brand Solution – Lead conversation with the clients/agencies for all digital content-led initiatives such as sponsorships, IP creation, alliances, co-branded videos, influencer-led & celeb-led content, social media amplification etc. · Client Servicing – Interact with clients for briefs, approvals, campaign execution and feedback. · Work closely with a internal and external creative teams to ideate basis client brief. · Assist in execution of the campaign by working closely with internal and external execution partners.
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At Quizizz, we are building engaging learning experiences for teachers and students. Our mission is to motivate every learner and help them achieve their true potential. We are among the fastest-growing Edtech platforms globally and are currently used by 80% of the US schools every month, serving over 75M monthly active users worldwide. Our goal is to reach every classroom around the world.
We are looking for a Customer Success Associate to guide teachers worldwide to use Quizizz to make their classrooms more engaging and interactive. Your responsibilities include resolving user queries, drawing meaningful insights, creating workflows, and maintaining product stability by proactively identifying usability issues.
Requirements:
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- Experience with tools like Zendesk, BrowserStack, etc.
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Benefits:
- Healthy work-life balance. Put in your 8 hours, and enjoy the rest of your day.
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- Comprehensive health coverage of Rs. 6 lakhs, covering the employee and their parents, spouse, and children. Pre-existing conditions are covered from day 1, and also benefits like free doctor consultations and more.
- Relocation support includes travel and accommodation, and we'll also pay for a broker to find your home in Bangalore!
- Rs. 20,000 annual health and wellness allowance.
- Professional development support. We will reimburse you for relevant courses and books that you need to become a better professional.
- Delicious meals including breakfast and lunch served at the office, and a fully-stocked pantry for all your snacking needs.
Quizizz is an equal opportunity employer and we believe diversity is key to our success.
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- Provide the required information to the customers
- Resolve any queries regarding gift delivery or transit damage.
- Maintain database by updating customer information daily
- Write communication scripts for inbound calls
- Keep the team informed about customer calls and demos regularly
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
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- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
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- Ability to Identify Opportunity and Implement Process Improvements
NodeJS (Node.js)
MongoDB•Proficient in Socket Programming/TCP Server Client Architecture
• Experience in Developing APIs and RESTful services using NodeJS.
• Experience with NoSQL database technologies such as MongoDB, Elastic Search
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logic
•Knowledge to handle large database for GPS and building immensely scalable projects
•Writing reusable, testable, and efficient code
•Design and implementation of low-latency, high-availability, and performant
applications
• Implementation of security and data protection
• Integration of data storage solutions (may include databases, key-value stores, blob
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Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
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- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensuring customer satisfaction and provide professional customer support
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What you need to have:
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- Command over MS Excel
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- At least 1 year of working experience
- Fluency in English, Hindi, Kannada. Tamil & Telugu (preferred)
- Good E-Mail writing skills (Must)
Experience: 0 to 2 years
Annual CTC: Rupees 2,50,000 to 3,00,000
- Smart & quick learners.
- Min 12th Pass
- Excellent communication skills
- Proficient in computer operation
- Age between 18-22 years
We are looking to working with self-driven graduates who are looking for an opportunity to grow in the fields of search engine marketing, paid sales, PPC bidding and other performance-driven channels that make up a crucial chunk in digital marketing setup for business.
- Gain a thorough understanding of online marketing channels, everyday operations and processes of marketplaces like Amazon and Flipkart.
- Complete the analysis check list of the accounts to understand the market and its trends.
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- Assist in the monitoring and maintenance of bids, quality score, account daily and monthly budget caps and other important metrics.
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres