Senior Business Analyst

Cibirix is prepared to hiring an experienced software operations manager who shall be responsible for maintaining and growing the operations of its software crm - Sensei. A probable pick will be responsible for managing quality assurance programs, supervising, hiring, and training other employees, monitoring existing processes and analyzing their effectiveness; and creating strategies to improve productivity and efficiency.Sensei has multiple portals including a CRM, a services division, and a 3D visualization system for outdoor buildings. We seek a candidate who Identify and understand how each portal works and the lifecycle of how they support customers, track and report on usage, issues, and resolution for each of these portals, understand and coordinate issue resolution through internal or external support teams, learn and document all systems and support processes associated with each portal and track and drive to resolution operational logistics. Direct reports include the Business Analyst, Project Manager, Tech Lead and UX Lead.Required Skills:
1)  Technology, specifically SAAS software.
2)  Experience in one of the following is a must: Software Architecture/Database Design/Frontend Technologies/Business Analysis
3)  Web, mobile and SaaS.
4)  Problem Solving, troubleshooting, and triage
5)  Analytics and reporting

Please refer to this link for more details; https://www.senseicrm.com/" target="_blank">https://www.senseicrm.com/

Virtusa is hiring for Business Analyst cum Scrum master role @ Hyderabad.
Experience - 7 to 9 Years
Notice Period - Immediate to 45 Days

Job Description : Agile Expertise Experience managing requirements in an agile format from discovery through to delivery in an ongoing successful/sustainable model Experience as a scrum master & running Agile ceremonies, keeping stakeholders updated wrt to status Capabilities must include: Definition, importance & role ownership of Ceremonies, Scrum recognized and otherwise.  This would encompass, at minimum, Grooming, Sprint Planning, Daily Stand-up, Demo & Retrospective. Deep understanding of a user story & anatomy therein (Actor, Action Taken, Behavior, Business Value Justification acceptance criteria Business Analysis Capabilities 5+ years of business analyst experience performing requirements gathering, elaboration, story creation, acceptance validation etc. 3+ years of Hands-on experience with agile tools like Jira or equivalent Strong discovery experience Process/Sequence diagramming Postman and SOAPUI experience is a plus Diverse group facilitation Should be able to drive consensus around variety of Virtusa and Client business/technical leaders/SMEs

• Understand the business requirements and prepare the requirements documents
• Conduct knowledge transfer sessions with the development team
• Will be responsible for creating user stories and test cases
• Perform Software testing, GUI, Functional Testing, and Usability testing
• Work closely with the development and QA teams to ensure that the right product goes out to the customers

Requirements

• Excellent Communication
• 2+ Years of experience
• Should be able to conceptualize ideas and propose solutions to customers
• Should have experience creating wireframes
• Good in documentation
• Good understanding of SDLC
• worked on multiple systems

Overview:
We are looking for a result-driven Business Developer to actively seek out and engage
customer prospects. Provide complete and appropriate solutions for every customer in
order to boost top-line revenue growth, customer acquisition levels and profitability.

Job Responsibilities:
● Conduct market research to identify selling possibilities and evaluate customer needs
● Actively seek out new business/sales opportunities through networking and social
media
● Set up meetings with potential clients and listen to their wishes and concerns
● Prepare and deliver appropriate presentations on products and services
● Create frequent reviews and reports with sales and financial data
● Participate on behalf of the company in exhibitions or conferences
● Collaborate with team members to achieve better results
● Gather feedback from customers or prospects and share with internal teams
● Maintain positive relationships with clients by providing support, information, and
guidance; researching and recommending new opportunities; recommending profit
and service improvements.
● Achieve agreed upon sales targets and outcomes within schedule.
● Coordinate sales effort with team members and other departments.
● Analyze the territory/market’s potential, track sales and status reports.
● Reach out to customer leads.
● Continuously improve through feedback

Requirements:
● Proven work experience of 1+ years as Business/Sales representative in Digital
Agency/Technology Agency.
● Familiarity with BRM and CRM practices along with the ability to build productive
business professional relationships
● Highly motivated and target driven with a proven track record in sales
● Very High Proficiency in English
● Excellent knowledge of MS Office
● Thorough understanding of marketing and negotiating techniques
● Fast learner and passion for sales
● Self-motivated with a results-driven approach
● Aptitude in delivering attractive presentations

Job Title: Business Analyst - Healthcare domain for Software Company - Chennai

3 to 5 yrs of experience in Business Analysis Role

Prefer - Health care domain experience atleast 1 year currently

• Requirement collections, Functional Analysis, SRS Preparation
• INteract with Developers, Designers, Architects, PM & Client
• Should have Agile Project Management practices
• Good in communication skills

 

 

 

• Ability to provide strategic vision and thorough product and business case analysis.
• Ability to handle multiples tasks effectively and on tight deadlines.
• Technical expertise, should have a clear and concise understanding of basic concepts and technologies and the ability continuously acquire new technological competencies.
• Ability to determine suitability of relevant technolgy along with Delivery team on project specific basis

Business Analyst I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities
Define configuration specifications and business analysis requirements.
Create detailed requirements documents and translate into functional specifications
Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities.
Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
Report on common sources of technical issues or questions and make recommendations to the product team.
Own and develop relationship with partners and work with them to optimize and enhance integration.
Partner with multiple teams to develop overall solution design, costing and business case
Communicate key insights and findings to the product team.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis).
Communicate with internal colleagues to understand the needs of the client and the organization.
Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product.
Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements.
Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I
Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern.
Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary.
Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation.
Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
Monitor and control scope creep as well as manage changing requirements.
Maintain collaboration and core understanding to avoid any type of rework.
Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required
6 - 8 years of work experience with a minimum of 5 years as a Business Analyst.
Bachelor’s Degree required with a preference in Computer Science.
Experience eliciting requirements and testing.
Demonstratable experience analysing data to draw business-relevant conclusions
Background in data modelling and visualization techniques as well as prototyping tools.
In-depth knowledge of the Software Development Life Cycle.
Solid knowledge agile methodologies like Scrum and Kanban.
Proven experience writing user stories and acceptance criteria.
Prior experience validating functional and user acceptance test cases.
Thorough understanding in contact centre processes, contact centre KPIs and related metrics.
Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI.
Good knowledge of Data Analysis, SQL – DML commands.
Strong written and verbal communication skills including technical writing skills.
CBAP or equivalent preferred.
Prior experience and understanding of Agile Methodology preferred.
Prior work experience within BPO or KPO domain preferred.