SEO

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Job Opening: Tech Manager

Company: Pixerize Inc.

Location: Remote 

Job Type: Full-Time | Start Date: Immediate

About Pixerize

At Pixerize, we empower businesses to scale through strategic automation and streamlined operations. We're on a mission to simplify systems, optimize performance, and help businesses grow globally. Our tools and platforms are the foundation of our operations, and we’re looking for a technical leader to ensure they run flawlessly.

Role Overview

We're seeking a Tech Manager who will take ownership of our digital infrastructure—Wix, Webflow, Asana, and Monday.com—and integrate them using platforms like Zapier and other automation tools. Your primary goal is to build, connect, and manage the digital systems that support our leads and operations teams.

This is a hands-on role requiring strategic thinking, technical setup, and automation implementation to ensure every part of our tech stack is synchronized for optimal business efficiency.

Responsibilities

• Set up, configure, and manage Wix and Webflow websites.
• Build and optimize task and project workflows in Asana and Monday.com.
• Design and implement cross-platform integrations using Zapier, APIs, or other tools.
• Ensure seamless handoffs between lead generation, onboarding, and operational workflows.
• Maintain documentation and systems for updates, troubleshooting, and improvements.
• Provide support for internal teams using technical systems.
• Identify new automation opportunities to reduce manual work.

KPIs & Performance Metrics

• All tools integrated and functioning smoothly across departments.
• Automations running reliably, with minimal manual intervention.
• System uptime and issue resolution times.
• Improved workflow efficiency for leads and operations teams.
• Consistent onboarding and task management experience across departments.

Requirements

• 2+ years in a technical role managing digital platforms or tools.
• Strong knowledge of Wix, Webflow, Asana, Monday.com, and Zapier.
• Experience with automation platforms and third-party integrations.
• Attention to detail and ability to troubleshoot systems end-to-end.
• Clear documentation and communication skills.
• Problem-solver with a proactive mindset.

Nice to Have

• Basic coding or API experience.
• Experience in startup or scaling business environments.
• Familiarity with CRM or email marketing platform integrations.

SENIOR FLUTTER  DEVELOPER 

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.

Website: https://coincrowd.com/   

Domain : Finance, Blockchain, Crypto

Role :  Permanent full time Employment 

Job Location : Work from Home / Remote

Responsibilities:

• Development of mobile applications using Flutter, ensuring high-quality, performance, and scalability.
• Collaborate closely with cross-functional teams including product managers, designers, and backend engineers to deliver compelling and user-friendly mobile experiences.
• Architect and implement robust, maintainable, and scalable codebase following best practices and design patterns.
• Stay updated with the latest Flutter developments, libraries, and best practices, and proactively introduce improvements to our development process.
• Work closely with QA engineers to ensure thorough testing and bug-free releases.
• Participate in architectural discussions, planning sessions, and technical design reviews.

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 5+ years of experience in mobile application development.
• 2+ years of hands-on experience with Flutter framework.
• Proficiency in Dart programming language.
• Strong understanding of object-oriented programming principles, design patterns, and data structures.
• Solid understanding of mobile app architecture, UI/UX design principles, and RESTful APIs.
• Experience with version control systems (e.g., Git) and agile software development methodologies.
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
• Excellent verbal and written communication skills.

What We Offer:

In recognition of your valuable contributions, you will receive an equity-based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

Job Description

• Understanding of product landscaping, product benchmarking, product feature prioritization and product development processes are a must in order to be able to create a roadmap and deliver on the same;
• Direct interaction with end customers, OEMs, Channel Partners and Sales Teams in order to understand the business needs and document the voice of the customer for new product features or offerings;
• Improving the product development planning process as and when required in order to boost the product portfolio of the company;
• Create consistent and continuous engagement through the product in order to ensure complete satisfaction;
• Grow customers internally and externally by identifying other areas where the company can add value in a scalable manner;
• Identify new customer needs, create product strategies around the new needs and build scalable product offerings;
• Be able to say “no” to certain feature requests and explain to the stakeholders and help them

understand the reason behind it;

• Create transparent, scalable and easy-to-understand prioritization processes so that the business scales;
• Ensure customers are engaged and develop key product features to measure customer engagement and success which can be monitored and tracked;
• Provide frequent progress reports, both casually and in written format;
• Document decisions, strategy implementation and outputs;
• Present methods and results to peers’ management and customers as necessary

Required qualifications:

We are looking for a smart, adaptable individual with a healthy mix of software product management experience, enterprise software products, product landscaping, great presentation/communication skills, and strong leadership/people management skills and the following qualifications:

• At least 5-6 years of continuous experience in product management at a software product company , IIT and NIT will be a special consideration
• Good understanding of B2B product development and its life cycle.
• Previous experience working in a team and leadership skills;
• Experience in setting targets and milestones and achieving them;
• A problem-solving attitude;
• Ability to communicate effectively and concisely, whether verbally, in writing, or through drawings, presentations and schematics;
• Knowledge of core engineering concepts that will allow road-mapping an enterprise technology product efficiently;
• Ability to innovate, outdo expectations and persevere to benefit the team as a whole;

Individuals who are creative, enterprising and attentive to detail will fit right in with our small, passionate team. We always run-on high energy and enthusiasm and are looking for that fire in the belly! We look forward to meeting you!

Responsibilities:-

• Research and identify new business opportunities including new markets, growth areas, trends, customers, partnerships, products and services.
• Faster and develop relationship with customers/clients.
• Work strategically carrying necessary planning in order to implement operational changes.
• Have a good understanding of the businesses products or services and be able to advise others about them.

Requirements:-

• Marketing experience(2-4years)
• Self development and continuing personal development
• Multitasking & leadership quality
• Must have problem solving quality & have management skill

• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensuring cross browser compatibility and performance
• Build efficient and reusable front-end system that drive complex web applications
• Identify, address performance bottleneck and communicate best practices for front end engineering
• Responsible for meeting expectations and deliverables on time and in high quality
• Collaborate with Product Designers, Product Managers, and Software Engineers to build/deliver next generation products
• Interact with other team members to incorporate their innovations and vice versa
• Rapid prototyping web user interfaces

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a desired structure is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Job Requirements:

• Strong development and fundamental knowledge of React Native.
• Minimum 1 year of hands on experience in React Native is required for this position
• Leverage native APIs for deeper integrations with iOS/Android platforms.
• Work with engineers, designers, product managers.

Skills Required : React-Native, JavaScript, ES6, REDUX, API, Firebase, Android setup, iOS Setup