Business Development Executive

• Job Profile: Collections Executive (DRA Certified)
• Job Location: Bangalore
• Job Mode: Work From Office 
• Salary:  ​​26K CTC per month
• Job Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery Agent (DRA) certification.
• Language: English & South language
• Key Responsibilities:
• Contact customers to follow up on outstanding payments.
• Negotiate payment terms and ensure timely collections.
• Maintain accurate records of communication and payment status.
• Resolve customer disputes or queries regarding payments in a professional manner.
• Prepare and submit daily/weekly/monthly reports on collection activities.
• Achieve individual and team collection targets.
• Eligibility Criteria:
• Minimum 1 year of experience in collections.
• Must have a valid DRA certification (mandatory).
• Graduate candidates are welcome.
• Good communication and negotiation skills.
• Strong ability to handle challenging situations professionally.
• No freshers will be considered for this role.
• Competitive salary package of 26K CTC per month.
• Opportunity to work in a fast-paced environment.

A collaborative and supportive team culture.

Job Description – Business Process Manager

Position: Full-Time

Location: Work from Office Role at Phase 8 Mohali Punjab

About the Role

We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.

• Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
• Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
• Ensure process compliance and quality control across teams.
• Implement basic performance metrics (KPIs/SLAs) to track efficiency.
• Support team training to ensure adoption of new processes.
• Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
• Strong skills in process design, documentation, and standardization.
• Good communication and change management abilities.
• Knowledge of tools for workflow and operations management is a plus.

• You will be participating in feature solutioning discussions and finalizing an approach aligned with requirements.
• Preparing HLD and LLD. Making reviews of design documents
• Exploring technology and hacking way through the specific problem to accomplish desired results.
• Owning a module and delivering it end to end.
• Working in a team and at times showing leadership by taking initiatives and guiding other
• You should have evaluated new technologies and introduced relevant as and when required.
• You should have built multiple systems ground up and maintained them working.
• You should have exposed to debugging client-side production setup under crisis.

Responsibilities

• Lead and manage the manual testing efforts of the QA team in an Agile development environment.
• Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
• Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
• Work closely with the development team to ensure timely resolution of issues.
• Develop and maintain test documentation, including test cases, plans, and reports.
• Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
• Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
• Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
• To prepare daily Sprint reports.
• Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.

Requirements:

• Bachelor's degree in Computer Science or a related field
• Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
• Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
• Strong understanding of Agile methodology.
• Experience with testing web-based applications, mobile applications, and APIs
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Experience with test management tools, such as JIRA, AIO, Trello, etc.
• ISTQB certification is a plus.

Part time job.

Work on all Saturday for 6 hours.

Skills

Marg ERP software or any accounting software

Accounting and GST entries as per GSTR 1 and GST 3.

GST reconciliation

TDS reconciliation

Bank reconciliation

Must have good drafting and communication skills.

Aware of social media platforms. Content writing skills, can think out of the box.

Duration- 3 months

Location- Bhubaneswar.

Qualification- Any Graduate

• Leveraging your deep knowledge to provide technical leadership to take projects from zero to completion
• Architecting, building and maintaining scalable data pipelines and accessing patterns related to permissions and security
• Researching, evaluating and utilising new technologies/tools/frameworks centred around high-volume data processing
• Involving in building and deploying large scale data processing pipelines in a production environment
• Working with data scientists and other engineers to develop data pipelines for model development and productization
• Identifying gaps and implementing solutions for data security, quality and automation of processes
• Providing inputs on right tool options and model designs for use cases
• Identifying gaps and implementing solutions for data security, quality and automation of processes
• Designing scalable implementations of the models developed by our Data Scientists

Desired Candidate Profile

• 3+ years strong programming experience in PySpark and Python
• Knowledge in Python, SQL, Spark (Pyspark)
• Exposure to AWS/ Azure cloud tools and services like S3 Athena, Apache Nifi, Apache Airflow
• Analytical and problem-solving skills
• Knowledge in Scrum & code sharing Tech: Git, Jira
• Experience related to processing frameworks such as Spark, Spark Streaming, Hive, Sqoop, Kafka etc
• Deep understanding of measuring and ensuring data quality at scale and the required tooling to monitor and optimise the performance of our data pipelines
• Experience building data pipelines and data-centric applications using distributed storage platforms and shipping data production pipelines sourcing data from a diverse array of sources    

• Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned