Call Centre Trainer - English Speaker

About Kapable

At Kapable, we’re on a mission to transform leadership. We believe that every leader has untapped potential, and we’re here to unlock it. We empower mid and senior-level professionals by enhancing their behavioural and soft skills through tailored learning experiences which helps them think fast and fluently; communicate with confidence and charisma, and navigate workplace challenges with ease.

We are looking for a soft skills trainer who thrives on impact, empathy, and excellence in facilitation. In this role, you will be the driving force behind our learners’ growth journeys, leading engaging sessions that build critical skills in strategic thinking, communication, and leadership. You will combine expertise with emotional intelligence to create transformative learning experiences—whether in group settings or one-on-one coaching.

By continuously tailoring your approach, collaborating with the team, and staying attuned to industry trends, you’ll ensure every learner feels supported, challenged, and inspired to unlock their potential.

Key Responsibilities

1. Training Delivery

Lead interactive sessions on strategic thinking, communication, and leadership skills. Provide one-on-one coaching to help learners strengthen specific skills like strategic thinking, communication & leadership skills.

2. Research & Collaborate

Tailor training content to fit individual learner needs and goals. Stay updated with industry trends to continuously improve our programs.

3. Assessment & Feedback

Track learner progress and provide constructive, actionable feedback. Report on performance and suggest further training if needed.

4. Support & Guidance

Act as a mentor, providing support and encouragement to learners. Create a welcoming and inclusive environment that fosters positive learning experiences.

5. Professional Development

Keep up with the latest trends in soft skills training and development techniques. Share knowledge and best practices with the Kapable team.

Requirements

We’re not focused on formal educational qualifications; what we need is passion and expertise in training soft and behavioural skills. You should have:

-Excellent verbal and written communication skills.

-Strong presentation and facilitation skills.

-Proficiency in using virtual training tools and platforms.

-Strong organizational and time management skills.

-Empathy and emotional intelligence

Why Join Us?

You’ll be at the heart of our mission -guiding individuals to unlock confidence, clarity, and leadership. With high ownership, diverse learners, and space for continuous innovation, this role lets you shape the future of soft-skills education while growing as a facilitator yourself.

Logistics

Location: Saket, Delhi

Working Days: 6 (Tuesday to Sunday, Mondays are weekly offs)

Timings: 10:30 am to 7:30 pm

Full time | Onsite

Conduct offline training sessions on Cloud and DevOps topics.

Prepare and share training materials, assignments, and case studies.

Guide students through hands-on activities and real-world marketing projects.

Assess student performance and provide constructive feedback.

Ensure engaging, interactive, and practical classroom sessions.

Mode: Offline

Type: Freelancing

Payment: 300 - 400 per hour

Duration: 20 hours

Classes may start tentatively in the 2nd week of February

We are seeking a communication trainer role, which encompasses strong LSRW skills, effective visual communication, and other relevant skills.

Job Description: Communication Trainer (Full-time– Offline)

Organisation: KGiSL MicroCollege, Coimbatore

Mode: Offline

Engagement Type: Full-time

Job Overview

KGiSL MicroCollege is seeking a skilled and dynamic Communication Trainer to deliver offline training sessions at KGiSL Coimbatore. The trainer will be responsible for enhancing students’ verbal, non-verbal, and professional communication skills, preparing them for academic and corporate environments.

Key Responsibilities

Deliver engaging sessions on spoken English, interpersonal communication, and professional etiquette

Improve students’ listening, speaking, presentation, and confidence-building skills

Conduct interactive activities such as role plays, group discussions, debates, and mock interviews

Customise training content based on student skill levels

Track student progress and provide constructive feedback

Maintain attendance and basic session reports

Required Skills & Qualifications

Proven experience as a Communication / Soft Skills / English Trainer

Strong command of English with excellent verbal and written communication skills

Ability to engage and motivate college-level students

Experience in offline classroom training preferred

Certification in communication, English, or soft skills training is an added advantage

COMPANY DESCRIPTION

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the mathematics department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Mathematics subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Mathematics, Ph.D in mathematics / statistics or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Job Title: Communication Trainer 

Location: Coimbatore 

Job Type: Full-Time 

Experience: 1–3 years (Freshers with excellent communication skills can also apply)

Job Summary:

We are seeking a passionate and dynamic Communication Trainer to train and groom students in verbal and written communication, soft skills, and overall personality development. The trainer will be responsible for preparing students for corporate readiness, interviews, and effective workplace communication.

Company Description

Nadcab Labs is a dynamic and innovative team of blockchain enthusiasts based in Prayagraj. Our primary focus is on developing cutting-edge applications for the decentralized world, including smart contracts, decentralized applications (Dapp's), and various DeFi (Decentralized Finance) products. We are dedicated to building robust and secure blockchain solutions.

Role & Responsibilities

• Be expert in the English language (grammar, vocabulary, and training methodology) and Business Communication.
• Have an error-free verbal fluency in speaking and writing English.
• Conduct daily training sessions with employees
• Include soft-skills and behavioral training (according to in-house observation of employees).
• Identify individual areas of improvement and help employees with them via periodical 1-on-1 meetings.
• Coordinate with management to better customize training modules and sessions.
• ·Create engaging training material.
• ·Promote a global communication culture with language and soft skills.

Qualifications

• 2Years of experience with English language and soft-skills training.
• Knowledge of the global standards of English and Business Communication.
• Research skills required to carry out diagnostic check-ups for communication hurdles within the firm.
• Periodical tests ready for the various stages of training.

Responsibilities

1.      Classroom delivery of ready made English and soft skills content to improve their job readiness
2.       Organizing extra-curricular activities for student s overall development
3. .      Conduct timely student assessment and social profiling
4.    Minimize student dropouts and timely address all student grievances
5.     Motive and counsel students as per need

An ideal candidate should have:

1.      Passion for teaching

2.      Drive to make a difference in the lives of students

3.      The ability to work well in a team

About SLAY

SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratise great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee’s core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities.

Culture at SLAY

Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team*; each member is united by a common purpose and drives excellence by bringing their unique self to the team.

We aim to build and nurture a team that finds meaning and fulfillment in the work they do at SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.

The following principles guide us in our day to day working at SLAY:

1. Customer first
2. Transparency
3. Simplicity in thought and action
4. Long term thinking
5. Passion
6. Data over opinion, company and team over self
7. Integrity and respect
8. Communication for impact

Core Values

Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values.

1. Courage:
1. To think big, act without fear and voice your opinion.
2. To question the status quo- go beyond rules and hierarchies.
3. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone.
2. Ownership:
1. Seek to understand the context and objective, then drive for results
2. Collaborate independently across teams
3. Communicate proactively. Eliminate the need for follow ups
4. Act with authority
3. Action
1. Prioritize action over discussions
2. Run small pilots for each idea
3. Make mistakes, learn, don't repeat.
4. Curiosity
1. To understand our customers and markets deeply beyond the stated
2. To push the boundaries and innovate
3. To never settle for less

Beyond the salary (and great coffee!)

• Freedom to test out any idea in your function or outside of it.
• Gender-neutral policies
• Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
• 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
• Exclusive talks & insights from the experts for the growth & development of our team
• Full tuition fees sponsorship for Baristas
• Family support programs for Baristas

Opportunity

As a team member in SLAY’s growth team, you will work on projects to grow the brand’s reach, resonance and resultant goodness.

Your Boss

You will work directly with the Co-founder . This position is being hired for the Centre of Excellence team at SLAY.

Your Team

You will collaborate with business teams to develop in house training & learning strategies, creative teams to develop impactful creatives, operations teams for execution & external partners to set up and manage specific learning and development initiatives..

Key Result Areas

• Drive technology first learning interventions for all members of the organization.
• Design and deploy the end to end training framework from training needs identification to continuous assessments and certifications. 
• Develop content using instructional design methodologies. Suggest and deploy new age and industry first tools and systems.
• Own the competency dictionary of the organization and drive brand values and culture through culture philosophy through all training and development activities.
• Manage and guide the training team which will include instructional designers, content developers, training coordinators etc.
• Keep abreast of training trends, developments and best practices of the Industry.

Your role requires knowledge and demonstrable experience of:

• 6+ years of experience in developing and executing successful training initiatives.
• Familiar with traditional and modern training processes
• Meticulous attention to detail
• Ability to plan, multi-task and manage time effectively
• Entrepreneurial with the ability to think of industry first and rule breaking initiatives
• Organizational skills

Next Steps:

If you wish to explore this opportunity further,

1.  Send us a copy of your latest resume
2. A quick note on what excites you about working with SLAY. You can do this as an audio file, video file or a simple write up as well.
3. We will schedule one to one interactions with your potential boss, team members and peers.