Assistant To Engineering Manager

Who are we aka "About Us":

We are an early-stage Fintech Startup - working on exciting Fintech Products for some of the Top 5 Global Banks and building our own. If you are looking for a place where you can make a mark and not just be a cog in the wheel, Bakerstreet Fintech Pvt Ltd (Parent Company) might be the place for you. We have a flat, ownership-oriented culture, and deliver world-class quality. You will be working with a founding team that has delivered over 26 industry-leading product experiences and won the Webby awards for Digital Strategy. In short, a bleeding edge team. 

As Cambridge Wealth, we are well established in the wealth and mutual fund distribution segment, having won awards from BSE Star as well as Mutual Fund houses. Our UHNI/HNI/NRI clients include renowned professionals from various industries. 

What are we looking for a.k.a  “The JD” :

We are looking for a motivated and energetic Founder’s Office Analyst Trainee to assist the Founding team in driving several internal and external initiatives for Product launches, Marketing campaigns, Hiring, Financial analysis, providing metrics, and investor reports for the Product that Cambridge Wealth is building.

The responsibilities include working closely with the founding team to Understand, Analyse, Design, and Implement low code sustainable solutions to business problems and deliver to the vision of Cambridge Wealth.  Additionally, he/she will be sourcing and analysing data to make product recommendations, receive customer feedback and ensure customer-portfolio match and success, and compiling research data for investment decisions. 

What will you be doing at Cambridge Wealth a.k.a “Your Responsibilities :

• Working closely across multiple functions (Mutual Fund Operations, Customer Success, Product, Growth etc) to optimise and execute strategic decisions.
• Working directly with the founders to solve key business problems.
• Documenting key business processes across functional areas for ease of understanding.
• Conducting customer development conversations, carrying out market and industry research, and iterating on product-value propositions with live customers.
• Building and establishing powerful business partnerships that can drive the growth of our products.
• Bringing together our existing product offerings and design new ones to drive key business metrics for the company.
• Researching, modeling, evaluating, and planning go-to-market strategies.
• Developing and building relationships across the data ecosystem to further help us strengthen our business.

What should our ideal candidate have a.k.a “Your Requirements”:

• In - In-office availability for the entire duration of  6 months. This will be an In-office internship at our office in Pune.
• Bachelor’s degree in engineering, business, economics, mathematics or any related field. (Not required but preferred)*
• 0-1 years of experience working in a fast-paced startup environment.
• You are an entrepreneur at heart, i.e you are not only excited about startups but also really understand what it is like to work in one.
• You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
• You are excited to learn new things and do not shy away from going above and beyond the traditional growth paths.
•  You can quickly adapt to the changing environment and are quick to pick up new skills if required to get the job done.
• Strong communication skills.
• The ability to work under pressure, adapt to change & to balance customer needs against the company’s vision.
• Familiarity with using Zoho suite additional plus

*(Only Applicants who have finished their educational commitments are requested  to apply)

Not sure whether you should apply? Here's a quick checklist to make things easier. You are someone who:

• Has worked (0-1.5 years preferably) or is looking to work specifically with an early-stage Fintech startup.
• You are ready to be a part of a Zero To One Journey which implies that you shall be involved in building fintech products and process from the ground up.
• You are comfortable to work in an unstructured environment with a small team where you decide what your day looks like and take initiative to take up the right piece of work, own it and work with the founding team on it. 
• You'd like a fair chance to work your way up to a founding team position which involves taking key business decisions and taking accountability for it.
• This is not an environment where someone will be checking up on you every few hours. It is up to you to schedule check-ins whenever you find the need to, else we assume you are progressing well with your tasks. You will be expected to find solutions to problems and suggest improvements
• You want complete ownership for your role & be able to drive it the way you think is right.
• You have the ability to be a self-starter and take ownership of deliverables to develop a consensus with the team on approach and methods and deliver to them.
• Are looking to stick around for the long term and grow with the company.

Stipend: Rs 15k / month

Duration :  6 Months.

Subsequent PPO and Onboarding will be subject to performance evaluation at the end of training.

Please note that this is an On-site/ Work from Office program at our headquarters in Pune at Prabhat Road

Our Hiring Process:

1. You Apply and answer a couple of quick questions [5 min]
2. Recruiter screening phone interview [20 min] 
3. Online Skills assessment
4. Technical interview: [30 min - includes a discussion around the skills required for the role]
5. Founder's interview: [30 min]
6. We make you an offer and proceed for reference and BGV check.

Looking out for Product Marketers -2023 MBA Passouts who can join immediately.

Key Responsibilities:

• Develop and identify new ICPs, IBPs, potential buyer-in-market signals and more for new products and services we or our clients offer to the market
• Responsible for the creation and execution of end-to-end marketing campaigns to position our products as solutions for our customers and partners worldwide.
• Communicate the value of new products and services to the sales and marketing team
• Speak and present both internally and externally to promote the story of our or our client's offerings
• Develop and implement promotional activities such as promotions and product launches
• Understand the market, target customers, their needs, the competition landscape to identify growth opportunities
• Build highly engaging campaigns across user funnels to increase conversion rates
• Create messaging and hooks for the entire customer journey, top of the funnel, middle of the funnel, bottom of the funnel
• Representing the customer voice in product development, marketing and all related communications.
• Develop comprehensive marketing plans for sales and marketing teams.
• Work closely with the product/service development team to determine the most profitable course for each existing and new product.
• Help the marketing team to generate strong momentum ahead of new product launches.
• Focus on implementing programs that consistently generate new, high-quality leads for our company
• Increase our digital presence with meaningful content, messaging, and tactics

Key Requirement:

• Data-driven with keen creative capabilities
• Ability to decode, grasp, and complex technical domains and convert it into customer problem statements
• Incredible ownership, accountability, follow-up/follow-through skills
• Strong collaboration across teams
• Strong numerical and analytical aptitude.
• Ability to think and react in a high-energy, fast-paced environment.
• Good People Management skills -Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Technical aptitude and agility to learn web-based tools
• Very strong written communication and presentation skills
• Project ownership and using customer data to identify and prioritize opportunities
• MBA degree is preferred

Job Description :

• Lead Generation, Customer Nurturing, Client Relationship and Co-ordination with the Reporting Manager.
• He / She should be able to play the “hunter” role.  
• Lead generation through Cold-Calling.
• Need to perform qualification at the different stages of cold-calling.
• Ability to nurture the contacts from the database with regular follow ups and build up their interest level to generate opportunities for new business.
• To work with spreadsheet and CRM software.
• To execute an outbound campaign.
• Able to refine the given data to improve quality of it as per the need of the campaign.
• To sell technology solutions and IT products.
• Identify opportunities for campaigns, services, and fix direct meetings with clients, leading to an increase in sales.
• Strong research and strategic analysis skills.
• High competency working with Microsoft office.
• Good Communication Skill (Written and Oral), Ability to understand the accent of a client over phone. Good command over English as primary language.
• Should be flexible to adapt work hours and timings as per the need of the campaign to execute with desired geography.

POST: Tele callers (Females Only)

JD Includes:

• Relevant Experience from Loan/Insurance Industry
• Excellent Communication
• Hardworking with Sales Orientation
• Ability to drive Targets

Location : Gulbai tekra Ahmedabad

Salary: 15k to 25k

Only Female candidate

Experience 1 to 2 yrs

Only Ahmedabad based candidate

10 to 7 job time

Only Personal interview will be taken

Immediate joiner

6 days working

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

An entrepreneurial conference research and production company looking for an ambitious, dedicated and experienced Conference Manager to help grow both the conferences and the company.

We are looking for someone creative, organised and passionate about project management and events,who can plan an event from start to finish that exceed our expectations.

Key tasks and responsibilities:

• Development, production and delivery of projects from proposal to execution, on time, within budget, that exceed our expectations
• Coordinate all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings
• Setting, communicating and maintaining timelines and priorities on every project
• Develop and maintain event databases, such as filtering and segmentation, with meticulous attention to detail
• Coordinate event logistics and collateral material design, production and distribution and maintain production schedules for event materials/collateral
• Communicating, maintaining and developing client and supplier relationships
• Perform general duties to support event planners, project managers and the Global Event team
• Analyse events portfolio and key performance areas and prepare event follow-up reports, identify areas to improve on for future events
• Montoring calendars and booking in meetings and calls for the management team 
• Competitor research, analysis and reporting

·      

Candidate requirements:

• Minimum 2-3 years minimum operational or project management experience from a B2B events/conference production company
• Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
• Fluent in written and spoken English
• Ability to work under pressure and meet demanding deadlines
• Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
• Ability to multitask, prioritise and be flexible is essential
• Works well as part of fast-paced team, prioritising effectively and managing workload
• Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
• Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
• Excellent organisational, analytical and administrative skills, meticulous attention to detail
• Flexible in approach and able to amend hours as required to suit business needs
• Adept at general administrative tasks like budgeting, data entry, and word processing