Business Development Trainee

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
• 
  

Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

Role: HR Generalist

Location: Mumbai

Full-time

About the company we are hiring for:

Our client believes in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in Indian specialty chemicals segment. We are a full stack supplier of specialty chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values.

Today, they are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc.

With presence across diverse specialty chemical value chains and multiple production facilities, Mstack is a one of a kind and highly reliable one stop shop supplier to customers across globe.

It has been funded by global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byjus, Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.

Job description:

Recruitment:

Job description:

Recruitment:

• Designing and updating job descriptions

• Sourcing potential candidates from various online channels

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally -

Screen incoming resumes and application forms and interview candidates

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates

• Send job offers and answer queries about compensation and benefits

• Collaborate with Managers to identify future hiring needs

• Act as a consultant to new hires and help them onboard

Operations:

• Monitor internal HR systems, processes and databases

• Act as a consultant to the employees and Managers regarding policies and procedures - Address

employee queries

• Work closely with the finance team on payroll

• Manage employee onboarding, training and induction in tandem with the Managers

• Maintain all personnel files

• Oversee performance evaluation procedures

• Manage employee leaves as per the company policies and procedures - Initiate employee

engagement activities along with the Admin team

• Keep up to date with the latest HR trends and practices

Requirements:

• 3+ years of proven experience in the required field

• Understanding of general human resources policies, procedures, labor laws and compliances -

Good written and spoken communication skills

• Aptitude for problem-solving

Confidential

• Good knowledge of MS office

• Attention to detail

• Identifying potential clients through market research 
• Making calls to generate leads, and helping to develop lead generation strategies 
• Communicating with clients, answering questions, and scheduling presentations and follow-ups
•  Assisting the sales department, which may include participating in meetings, managing email campaigns, and making cold calls 
• Maintaining databases 
• Contributing to data analysis to develop lead generation strategies 
• Compiling weekly and monthly reports on key accounts, monitoring inventory and sell-through, and submitting recommendations 

• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS, PHP, MVC frameworks.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in the testing process. 
• Perform R&D tasks if assigned and communicate with the Designer and UI team.
• Build reusable code and libraries for future use.
• Able to work closely with the team and meet the tight deadlines where necessary.
• Strong Communication Skills.

Job Description:

• To resolve the tickets raised as per the defined standards of time, cost, and quality for increased customer satisfaction.

Skills and Experience

• Good SQL & PLSQL knowledge.
• Good Unix basic commands knowledge.
• Good Unix scripting knowledge will be an advantage.
• ANSI SQL
• Unix - Others/
• Experience - Fresher

Job Responsibilities:

• Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
• Mentor junior members through training and individual support
• Responsible for all front end development on a project
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images
• Optimize existing user interface designs
• Proactively learn and accordingly apply new technologies, best design practices and usability patterns

The ideal candidate must - 

• 5+ years of experience working with React or React-based frameworks
• Proficiency with browser-based debugging and performance testing
• Proficiency in Git and version control
• Considerable experience with a testing framework (Jest/Mocha)
• Familiarity with RESTful APIs and GraphQL
• Knowledge of modern authorization mechanisms, such as JWT Tokens
• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
• Hands-on experience with CSS-in-JS libraries
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Keen to learn, mentor and willingness to take ownership of work items
• Possess strong communication and self-accountability

• Responsible for building a coordination channel with the media network in the assigned constituencies of the client
• Responsible for Planning, implementing, and monitoring the Social Media strategy to increase campaign awareness.
• Responsible for Setting up and optimizing campaign pages on various social media platforms
• Responsible for Managing and running digital media properties in the constituencies

What you need to have: