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Starmark Software
Starmark Software cover picture
Starmark Software logo

Starmark Software

http://starmarksv.com
Founded :
2011
Type :
Product
Size :
1000-5000
Stage :
Profitable

About

Starmark Software Product Engineering Cloud Hosting Healthcare Knowledge Processing
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Ramya s

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Jobs at Starmark Software

Starmark Software
at Starmark Software
1 recruiter
Ramya s
Posted by Ramya s
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
2 - 3 yrs
₹4L - ₹7L / yr
Voice processing
Health insurance
Calling
Nightshift

Customer Support - Patient Calling (US Healthcare)


Responsibilities:

• Patient calling representatives address patients' concerns about their accounts

• Help with billing issues and negotiate to collect unpaid debt

• Their duties include creating payment plans and taking patients' payments

• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

• Good phone communication skills help working with patients and clearly explaining policies and details.


Desired Candidate Profile:

• Experience in AR calling is an added advantage

• Excellent verbal and written communication skills

• Good knowledge in MS Excel and word

• Flexible with Night shift timings

• Adaptability and willingness to go the extra mile when needed.

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Starmark Software
at Starmark Software
1 recruiter
anusha manohara
Posted by anusha manohara
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 3 yrs
₹2.5L - ₹3.5L / yr
Denial Management
AR Follow-up
RCM
Communication Skills
Analytical Skills
+2 more

Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR


Demonstrated Skills: 

• Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 


Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards 

• Should have good typing speed of 25 wpm 

• Should ensure 100% attendance. 



Sr. Executive - AR:-


Demonstrated Skills:

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 


Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Typing skills should be at min 30 wpm 

• Should ensure 100% attendance. Should not have any unapproved absenteeism 

• Ensure required quality standards.



Read more
Starmark Software
at Starmark Software
1 recruiter
anusha manohara
Posted by anusha manohara
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 6 yrs
₹2.5L - ₹5L / yr
Communication Skills

Executive - AR:-


 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 


• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 


• Should be a team player and collaborate in solving the issues and problems. 


Roles & Responsibilities: 


• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 


• Willingness to work in the night shift 


• Meet Compliance requirements like HIPPA etc. 


• Meet QMS and ISMS requirements 


• Meet productivity and quality standards.



Sr. Executive - AR:-


• Above average calling, spoken and written English skills, high medical billing knowledge 


• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 


• Should be a team player and collaborate in solving the issues 


Roles & Responsibilities: 


• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 


• Mentor and guide team members 


• Willing to work in Night shifts 


• Ensure required quality standards.




Analyst - AR:-


• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 


• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 


Roles & Responsibilities: 


• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 


• Ensure required quality standards. 


• Clear the rejections 


• Check whether the response is received in a timely manner 


• Check process dashboard on time; if any rejection found 


• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 


• Work on the denial bucket claims 


• Resolve the denied claims 



Sr. Analyst - AR:-


 

• Capable of handling minimum team of 5-10 


• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 


• Should be able to mentor the team members 


• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 


• Exceed individual productivity and quality standards as per org policy. 


• Assist team to achieve the minimum productivity and quality benchmark. 


• Should be a team player and collaborate in solving the issues and problems. 


Roles & Responsibilities: 


• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 


• Ensure required quality standards. 


• Clear the rejections 


• Check whether the response is received in a timely manner 


• Check process dashboard on time; if any rejection found 


• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 


• Work on the denial bucket claims 


• Review EOB, post the denials and take appropriate action on the denials. 


• Resolve the denied claims.

Read more
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