Starmark Software
http://starmarksv.comAbout
Starmark Software Product Engineering Cloud Hosting Healthcare Knowledge Processing
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Jobs at Starmark Software
Customer Support - Patient Calling (US Healthcare)
Responsibilities:
• Patient calling representatives address patients' concerns about their accounts
• Help with billing issues and negotiate to collect unpaid debt
• Their duties include creating payment plans and taking patients' payments
• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
• Good phone communication skills help working with patients and clearly explaining policies and details.
International Voice Experience is Mandatory
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR
Demonstrated Skills:
• Average ability on calling, spoken and written English with moderate medical billing knowledge.
• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues and problems.
Roles & Responsibilities:
• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy.
• Willingness to work in the night shift
• Meet Compliance requirements like HIPPA etc.
• Meet QMS and ISMS requirements
• Meet productivity and quality standards
• Should have good typing speed of 25 wpm
• Should ensure 100% attendance.
Sr. Executive - AR:-
Demonstrated Skills:
• Above average calling, spoken and written English skills, high medical billing knowledge
• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues
Roles & Responsibilities:
• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed
• Mentor and guide team members
• Willing to work in Night shifts
• Typing skills should be at min 30 wpm
• Should ensure 100% attendance. Should not have any unapproved absenteeism
• Ensure required quality standards.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Executive - AR:-
• Average ability on calling, spoken and written English with moderate medical billing knowledge.
• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues and problems.
Roles & Responsibilities:
• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy.
• Willingness to work in the night shift
• Meet Compliance requirements like HIPPA etc.
• Meet QMS and ISMS requirements
• Meet productivity and quality standards.
Sr. Executive - AR:-
• Above average calling, spoken and written English skills, high medical billing knowledge
• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues
Roles & Responsibilities:
• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed
• Mentor and guide team members
• Willing to work in Night shifts
• Ensure required quality standards.
Analyst - AR:-
• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor
• Should be a team player, mentor the trainees and collaborate in solving the issues and problems
Roles & Responsibilities:
• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions.
• Ensure required quality standards.
• Clear the rejections
• Check whether the response is received in a timely manner
• Check process dashboard on time; if any rejection found
• Generate Insurance Collection summary report grouping by Insurance and sub-grouping.
• Work on the denial bucket claims
• Resolve the denied claims
Sr. Analyst - AR:-
• Capable of handling minimum team of 5-10
• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring.
• Should be able to mentor the team members
• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs.
• Exceed individual productivity and quality standards as per org policy.
• Assist team to achieve the minimum productivity and quality benchmark.
• Should be a team player and collaborate in solving the issues and problems.
Roles & Responsibilities:
• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions.
• Ensure required quality standards.
• Clear the rejections
• Check whether the response is received in a timely manner
• Check process dashboard on time; if any rejection found
• Generate Insurance Collection summary report grouping by Insurance and sub-grouping.
• Work on the denial bucket claims
• Review EOB, post the denials and take appropriate action on the denials.
• Resolve the denied claims.
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