Operation Executive

Job Summary:

A Desktop Support Engineer is responsible for providing IT support, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop and laptop systems in an organization.

Key Responsibilities:

* Install, configure, and maintain Windows, macOS, and Linux operating systems.

* Troubleshoot hardware and software issues on desktops, laptops, and peripherals.

* Provide technical support for printers, scanners, and other office equipment.

* Assist users with network connectivity issues (Wi-Fi, LAN, VPN).

* Manage user accounts, passwords, and security settings in Active Directory.

* Respond to and resolve IT support tickets efficiently.

* Perform system updates, patches, and security checks.

* Train employees on basic IT troubleshooting and best practices.

Skills & Qualifications:

* Education: Diploma/Bachelor’s in IT, Computer Science, or related field.

* Experience: Minimum 1+ year in IT support or desktop engineering.

* Technical Skills: OS troubleshooting, hardware repairs, networking basics, and software installations.

* Soft Skills: Strong problem-solving, communication, and customer service skills.

Work Environment:

* Typically an on-site role in offices, IT firms, or support centers.

* May require shift-based work or on-call support.

As a Senior Principal Engineer, you’ll lead a team of engineers through challenging development projects. Come join a highly collaborative team of skilled engineers with a passion for quality. 

What You’ll do:

• Work in an agile environment, orchestrating a group mostly comprised of skilled PHP engineers of various levels to complete User Stories authored by professional Product Managers
• Architect highly scalable/transaction heavy web/API applications
• Work with 1-2 Frontend resources (in addition to backend PHP) through projects in React, Angular (maintenance), MooTools/Jquery (deprecation), Socket.io and serverside NodeJS
• Work with Product and QA Managers in multiple grooming sessions and sprint planning for your team
• Collaborate/coordinate with other Engineering Managers and Leads
• Work with QA and Application Support teams to triage bugs
• Work with DevOps to automate deployment and monitoring of applications
• Design and develop Restful APIs using frameworks with design patterns
• Design JSON payloads and various payload contexts
• Convert complex business rules and workflows from User Story requirements into SalesForce type CRM applications and client facing web portals
• Work with monolithic legacy codebases, along with design patterns in newer repositories
• Work with large database schemas of 500+ tables 
• Write complex queries. Efficiently joining upwards of 20 tables, some containing +10m rows. In T-SQL or Doctrine ORM
• Integrate 3rd party platforms via APIs and callbacks
• Write Unit tests and documentation 

What You Have:

• 10+ years professional experience developing APIs & web based applications in PHP as an individual contributor
• Prior experience working with organized development teams (5+ member pods)
• Prefer hands-on experience using MS SQL Server, CosmosDB, but other relational databases/NoSQL ok (MySQL, Postgres, MongoDB)
• Professional experience using open source PHP frameworks. Symfony3+ preferred (Laravel, CodeIgniter - ok) 
• Experience scaling in LAMP, but also leveraging Redis, RabbitMQ, Elastic Search (ELK), SupervisorD, Socket.io, centralized Session stores
• Prefer experience designing fault tolerant architecture on cloud deployments (loadbalancing, clustering, reducing/eliminating single points of failure, etc)
• Understand branching, merging, pull requests and conflict resolution in Git (Bitbucket or Github)
• Experienced in leveraging issue tracking systems and wikis for documentation (Jira/Confluence)
• Comfortable on CentOS Linux, command line, SSH, SFTP, SCP…
• Full stack is a plus (JavaScript, CSS, HTML, React/Angular/Vue)
• Able to onboard self and others while working entirely remotely in EST
• Experience in Azure PaaS and IaaS
• Experience crafting architecture diagrams in Visio or LucidChart
• Problem solving skills and a proactive work style
• Strong interpersonal & communication skills

Skills Required -

• No handholding
• Logical thinking (scenario)
• API testing (POSTMAN)
• Database SQL (think of null & able to write join query)
• Why & when regression and different types of testing
• Able to write test case
• Web testing

Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI of the company, should have great knowledge of how ads work, great knowledge on landing pages. 

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description: We are looking for a skilled Social Media Marketing executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company and should have a piece of great knowledge of how ads work and who has a piece of great knowledge of landing pages. 

Roles and Responsibilities:

• Responsible for creating Successful Campaigns.
• Responsible for generating the ROI of the company. 
• Should have a piece of great knowledge of how ads work. 
• knowledge on landing pages. 

mandatory Skills:

•  Excellent communication skills
• Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.