SEO Executive

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 60,000 customers, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 600+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home! At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. Want to learn more? Check out our website: www.gohighlevel.com.

Who You Are: 

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company. 

What You Will Be Doing:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery. 
• Design, create and manage applications, and software integration/migration deployments. 
• Implementation services are delivered within scope or manage any changes in project scope, identify potential issues and collaborate with leadership when needed, to develop contingency plans.
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases. 
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency. 
• Updates customer journey playbooks. 
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
•  Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions. 
• Other duties may be assigned and/or modified as business needs change

What You'll Bring:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills. 
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks. 
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability to advance technically.

This role is 100% remote for residents of India.

EEO Statement:

At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing awesome service to our clients and learning from one another along the way!

MERN Stack Developer(Hyderabad Location)

BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite of micro-apps designed specifically for the service sector. Imagine a pocket CRM, a pocket POS, and a suite of essential tools—all streamlined for simplicity and powered by intelligent automation.

Responsibilities:

• Develop and maintain robust and scalable web applications using the MERN stack (MongoDB, Express.js, React, Node.js).
• Design and implement efficient RESTful APIs to power the frontend.
• Build reusable, testable, and efficient code.
• Collaborate with cross-functional teams to deliver high-quality products.

Required Skills:

• 1+ years of hands-on experience with JavaScript development.
• Strong proficiency in Node.js for backend development.
• Solid understanding of MongoDB or other NoSQL databases.
• Experience with React or similar frontend frameworks is a plus.
• Ability to write clean, maintainable, and well-documented code.
• Strong problem-solving and debugging skills.
• Passion for learning new technologies and best practices.

We are looking for a high-performing Enterprise Sales Manager to meet customer acquisition targets. You will be responsible for maximising our sales team potential, driving customer acquisition and executing the sales strategy.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and how our products can help them.
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets
• Actively approach targeted business clients (telephone, email, social networks, events, etc.)
• Search for new client leads and ability to build a new sales pipeline.
• Responsible for generating contacts and leads.
• Maintain and expand the database of prospects.
• Developing and managing relationships with CXO level
• An individual with an innate sense of ownership & successfully works towards closing deals.
• Negotiating with the required stakeholders and closing the deal
• Maintaining the relationship with the client
• Delivering growth targets across geographies, customer segments, and products

Desired Skills and Requirement:

• MBA desired
• Proven experience in new client acquisition.
• Willing to travel & meeting prospects
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills
• Excellent presentation skills.
• Good communication skills

Position Overview:

 As a Field Sales Executive in the Fintech Industry specializing in Payment Gateways, you will be responsible for driving the sales and business development efforts within the Business, Merchant, and Enterprise (BME) segment. You will play a critical role in expanding the market presence of our payment gateway solutions, building and maintaining relationships with clients, and achieving revenue targets.

·      Identify and prospect potential clients within the fintech industry, including startups, established companies, and financial institutions, to promote and sell our payment gateway solutions.

·      Develop and maintain strong relationships with key decision-makers, stakeholders, and partners to ensure a deep understanding of client needs and effectively position our payment gateway offerings.

·      Understand the unique requirements of each client and tailor payment gateway solutions to address their specific needs, showcasing the value and benefits of our services.

·      Maintain a deep understanding of our payment gateway products, features, and industry trends to effectively communicate their advantages to clients.

·      Meet and exceed individual and team sales targets, contributing to the overall revenue goals of the department.

·      Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential areas for business growth and maintain a competitive edge

·      Work closely with cross-functional teams including marketing, product development, and customer support to ensure seamless customer onboarding and exceptional post-sales support.

·      Effectively manage and update sales pipelines, activities, and progress using CRM tools.

·      Provide regular sales reports, forecasts, and insights to management, highlighting achievements and potential areas for improvement

·      Proactively seek opportunities for professional growth, staying current with industry advancements and sales techniques.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent work experience).
• Proven track record of successful sales in the fintech, payment gateway, or related industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand complex technical concepts and effectively translate them to non-technical clients.
• Self-motivated, proactive, and able to work independently or as part of a team.
• Familiarity with CRM software and sales tools.
• Willingness to travel for client meetings and industry events as required.

Who we are:

FlexiLoans is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give "Financial access at a click". Our talent pool has rockstars from diverse backgrounds - ex- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India.

FlexiLoans.com is a pioneer in the ecosystem-based digital lending for small businesses in India. Till date, we have disbursed over 45,000+ loans worth over Rs. 1600 Crs+ to small sized businesses across 1,600+ cities without having a single branch! We are the leaders in using technology and risk models that focus on alternate / surrogate methods for scoring customers. Our origination is 100% digital with over 100 embedded partnerships like Amazon, Flipkart, Nykaa, Paisabazaar, etc. for providing credit access to MSME businesses.

Founded by CA/ISB alumni, FlexiLoans is funded by marquee bankers such as Sanjay Nayar (Chairman, KKR and Ex-CEO, Citibank South Asia), Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few.

Our product offerings and value proposition can be accessed on our website: https://www.flexiloans.com/

FLEXILOANS VALUES - COLLABORATION | AGILITY | INNOVATION | RESPECT | OWNERSHIP

Why join us?

A two times certified ‘Great Place to work’ workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions!) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India!

What you will work on:

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of an increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS/React projects.
• Develop application code and unit test in the AngularJS/React, Rest Web Services and Java technologies for the Application Development Center.
• Ensuring high performance

The ideal candidate:

• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS/React, jQuery, NodeJS, Grunt JS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Qualification and Experience:

• 3+ years’ Experience with Angular
• BS/BE/BTECH degree in Computer Science or Engineering

HR ASSISTANT

Responsibilities 

HR responsibilities include formulating and reviewing policies, working towards PMS and succession planning, identifying training needs, work closely with senior management towards setting up processes in different departments, driving recruitment process in proactive manner.

• Good understanding of full-cycle recruiting and strategic HR administration.
• Basic knowledge of labour legislation and competitive policy formulation.
• Organizational skills – HRIS Management, reporting & analysis, setting of the processes.
• MBA/PG with HR specialization.
• Problem solving capabilities necessary to accomplish the duties and tasks of the position.
• Ability to correctly make decisions involving employee issues/ problems including when to escalate the problem to a more senior consultant Exceptional written and oral communication skills Excellent organizational and planning skills
• Ability to share knowledge and work in a strong team oriented environment. Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail.
• Pursue an Attitude of Learning and Development, Attends seminars and meetings relative to the HR profession, Should have cultivate interpersonal skills, Develop negotiating and public speaking skills.

EXCECUTIVE ASSISTANT

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system

1. GCP Cloud experience mandatory
2. CICD - Azure DevOps
3. IaC tools – Terraform
4. Experience with IAM / Access Management within cloud
5. Networking / Firewalls
6. Kubernetes / Helm / Istio