Management Trainee

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

We are looking for a dynamic and skilled Data Science and Data Analyst Trainer with 2 to 5 years of hands-on industry and/or teaching experience. The ideal candidate should be able to simplify complex data concepts, mentor aspiring professionals, and deliver effective training programs in data analytics, data science, and business intelligence tools.

Job Overview: We are looking for an experienced Flutter Developer Trainer to join our training team. In this role, you will be responsible for designing and delivering training sessions on Flutter development to students. You will play a key role in shaping the skills and knowledge of aspiring Flutter developers, ensuring they are equipped to meet industry standards and excel in their careers.

Location: Jaipur, Rajasthan

Responsibilities:

• Design and develop comprehensive training programs and materials for Flutter development.
• Conduct training sessions, workshops, and seminars on Flutter framework, Dart programming language, and related technologies.
• Mentor and support trainees to ensure they grasp concepts effectively and apply them in practical scenarios.
• Stay updated with the latest advancements in Flutter and related technologies to incorporate into training programs.

Requirements:

• Minimum 5 years of experience as a Flutter Developer or similar role.
• Expertise in Flutter framework, Dart programming language, and state management patterns (e.g., Bloc, Provider).
• Strong understanding of mobile app development principles and best practices.
• Excellent communication and presentation skills.
• Ability to tailor training content to different audiences, from beginners to experienced developers.
• Certifications or formal training in education, instructional design, or related fields is a plus.

Education:

• Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).

Interested candidates can apply for this opportunity.

Candidate Profile:

• Strong understanding of PHP and Laravel Framework.
• Produce high quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Strong hold on MySQL and experience on other SQL/No SQL databases.
• Hands on experience in Architecture and Design with experience in UML and Work-flow diagrams.
• Good knowledge on coding standards, unit testing.
• Strong hold on Data Structures and Algorithms.
• Expertise in building scalable & reliable systems.
• Good Experience in working with technologies like AWS.
• Strong problem solving and analytical skills.
• Able to architect large software from scratch.
• Team building and resource allocation.
• Should be able to work with the management to identify and address any issues that may impact the project.

• Experience in designing and developing web-based applications using Java, J2EE, Web Services, MVC framework, Servlets Spring, Hibernate, Struts, REST, MYSQL.
• Experience in Database application programming for MySQL server using
  Stored Procedures, Triggers, Views etc.
• Experienced in implementing presentation layer using JSP, HTML, CSS, Ajax, JQuery. Java script.
• Formulated AWS (EC2, S3, Elastic Beanstalk, RDS, Route53, SG, ELB, IAM, CloudWatch). (ABOVE ONLY NEEDED FOR 7+ EXPERIENCE)
• Experienced in Analysis, Design, Development, Integration, Deployment
  and Maintenance of Web services, Client Server and Web based applications.
• Well versed with Agile development process, Scrum.
• Good knowledge in version control system tools like GIT.
• Ability to take independent responsibility as well as ability to contribute and be a productive team member.
• Excellent analytical, logical and programming skills, Self-Motivated, Self-Starter, Team Player can work with minimal supervision with effective Communication
  skills and Organizational skills combined with attention and Time management skills.

The individual will be the go-to person for developing concepts, graphics and creating an appropriate design language for the brands. Creating visual elements to deliver the communication efficiently and aesthetically pleasing manner would be needed the most.

•  Coordinate with the account managers to discuss the brand requirements.
•  Get a detailed brief to interpret the client’s needs and develop a creative concept that suits their purpose.
•  Creating drafts of design with the briefs available and through data research.
•  Presenting final output of creative concepts to the account managers.
•  Working with a wide range of media tools and software.
•  Working as a part of team with account leads, copy writers, technical dept. and of course the design team.
•  Updated with current fashion of design trends, application packages, visual arts, time limits and anything that impacts the design.
•  Creating design layouts and concepts as per layout principles and design concepts.