Customer Support Executive

Position: Network Security Operations Tech Support

Experience: 6 – 8 Years

Location: Bangalore

Notice Period: Immediate Joiners

Role Summary:

Provide technical support for Airbus' network security operations and projects. Help manage incidents, troubleshoot problems, and improve operational performance and reliability.

Key Responsibilities:

•                    Troubleshoot and resolve network security issues (incidents/problems)

•                    Work with users and technical teams for issue resolution

•                    Support security operations tools and processes

•                    Track project deliverables and service KPIs

•                    Assist in documentation and quality reviews

•                    Use ServiceNow for issue tracking and follow-up

•                    Collaborating with Tech Specialists on ongoing projects

•                    Support service delivery and ensure SLAs are met

•                    Coordinate upgrades and support infrastructure changes

Technical Skills Required:

•                    Must-have tools: Palo Alto (firewalls)

•                    F5 (load balancers)

•                    Netskope (cloud security)

•                    Proxy & other infrastructure security tools

•                     

•                    Additional skills: Service management experience (incident, change, problem management)

•                    Good communication skills

•                    Experience with network security monitoring and performance tools

Key Skills:

1. Networking, Network Security, Proxy. Cloud Security
2. Incident Manager, Service Level Manager, SLA, Major Incident Manager, Problem Manager, ITIL, ITSM,

Job Profile: Business Development Executive (BDE)

Company Profile: Skill Deck is a dynamic and young company focused on providing trainings to corporates and individuals and help them upskill in the HR and IT domains. We have various courses like payroll expert, talent sourcing expert, UI Development, PHP Development, MERN Stack Development etc. We also conduct workshops on various topics like PF Act, Labour Laws, Indian Payroll System etc. We are a trusted name in the field of HR and IT trainings and corporates rely on us for giving the best trainings to their workforce. We are venturing into training engineers too this year.

We also provide training to college students. We are empanelled with colleges for doing so. We are a trusted name there too. Upskilling is a byword for us.

Offices in: Bengaluru and Amritsar

Description:  You will start your journey at Skill Deck by being a part of a team that builds and maintains business relationships with corporate clients, individual clients and colleges. You will be responsible for connecting new clients with the company and increasing our revenue by inducing clients to give us an opportunity to train them and their people.

Sector: Learning and Development

Required Skill Sets:

If you are:

• Interested in making people learn new things
• Are passionate about cutting edge technology
• Fond of interacting with people
• Keen to explore facets of human behaviour

Skill Deck is the place where you can have fun working and enjoy a healthy work life balance.

Role: Individual Sales, Corporate sales and sales to academia.

Domain: B2B and B2C.

Location: Pan India. WFH.

Working Days and Hours: Monday to Saturday from 9:30 a.m. to 6:30 p.m. with a 1 hour break in between.

Academic Qualifications: Undergraduates and graduates are eligible to apply.

Language: Speaking good English is mandatory.

Rounds of interviews:

Telephonic screening

Final Telephonic interview.

CTC:  Attractive CTC and excellent performance based incentives.

Responsibilities for SEO Specialist

• Develop optimization strategies that increase the company's search engine results rankings
• Research SEO keywords to use throughout the company's website and marketing materials
• Set measurable goals that demonstrate improvement in marketing efforts
• Monitor daily performance metrics to understand SEO strategy performance
• Efficiently communicate with other marketing professionals to align goals
• Collaborate with others within the marketing department to manage SEO strategy
• Write compelling and high-quality website content, including blog posts and page descriptions
• Update content and website links for maximum optimization and search engine rankings

Qualifications for SEO Specialist

• Two to three years of experience in successfully developing and executing SEO campaigns
• Understanding of search engine algorithms and ranking methods
• Experience with SEO industry programs, such as Google Analytics or Adobe Analytics
• Knowledge of keyword research and data mining tools
• Able to complete competitive analysis of other companies within the industry
• Excellent written and verbal communication skills (email, phone, etc.)
• Comfortable analyzing high volumes of data on a daily basis
• Familiarity with WordPress or other content management systems
• Experience with other aspects of marketing, such as customer growth and promotion, is a plus

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.

• Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
• Gather the client requirement accurately and work on sales proposals accordingly.
• Perform a detailed research about the prospective client and build sales decks.
• Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
• Liaise and partner with other internal departments to manage complex sales opportunities.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 2-6 years of SaaS sales experience required.
• For the Sr. SAE role, should have experience working in India or USAregion.
• Graduate/Postgraduate or equivalent.
• Strong analytical, communication, and writing skills.
• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
• Attention to detail and the ability to multitask while maintaining a high quality of work. 

You will work with the Compass Sales team and report to Sales Head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Product Marketing Specialist (SaaS-Based)

Location: Pune

Experience: 3 to 6yrs

Promobi Technologies is looking for a Product Marketing Specialist to develop and execute marketing strategies to increase awareness and adoption of our products. You as an ideal candidate are not only passionate but also an experienced B2B product marketer with proven success in working with emerging products and driving GTM strategies.

Responsibilities:

• Responsible for creation and execution of end-to-end marketing from Account-based marketing activities to branding and positioning campaigns to place our products as solutions for our customers and partners worldwide
• Develop and implement promotional activities such as promotions and product launches
• In depth knowledge of Data Driven Marketing are a must and a Data-oriented professional - working with data and insights and pairing that for users to generate balanced and thoughtful points of view for how to take our products to market
• Increase our solution's social, digital, and events presence and visibility.
• Product content - take care of the creative development and publication of a wide range of product-related marketing material from writing blog posts, thought leadership pieces, case studies, conducting webinars to conveying our products specs to our customers and partners
• Design content marketing strategies and set short-term goals and Create an effective conversion optimization strategy.
• Gain insight into customer use of current products, untapped opportunities, and buyer personas
• Proficiency in email marketing automation technology
• Demonstrates superior understanding of A/B testing and testing methodologies while coordinating the development and execution of test plans within the Optimization Team.
• Passionate about technology - keen to learn about how things work and understand technical concepts in ways that everyday people can understand
• Define the multi-product solution for each segment, and partner with the rest of the team to build positioning, sales enablement, and marketing assets to target these sub-segments.
• Work closely with a range of cross-functional teams like - sales, partner managers, marketing to craft thoughtful go-to-market strategies and drive growth initiatives
• To support our sales efforts by developing enabling collateral for all stages of the sales cycle, like slide decks, whitepapers, videos, etc
• Responsible for our brand management and identity: you communicate and successfully position our efforts in the drone ecosystem. You also contribute towards building a strong Auterion brand with deep reach into our global open source community.

Requirements:

• MBA with relevant experience in the B2B SaaS market.
• Proven relevant experience in creating marketing plans encompassing strategy, customer research, competitive analysis, product requirements, messaging, pricing, etc
• Experience initiating and driving a range of GTM programs including content marketing, social media, paid and organic marketing initiatives, webinars, trade shows
• Excellent English presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
• Ability to effectively lead, inspire, and mentor direct and indirect reports.
• Ability to effectively work with cross-functional teams like sales, product development, executive management, and external stakeholders.

• Has a thorough understanding of UX methodology and lifecycle across key channels and platforms. 
• Customer-focused, with experience using design research methods to uncover customer insights  
• Effectively operates within an iterative design team, managing UX  responsibilities against defined milestones and plan with little day-to-day oversight.
• Knowledge of key channels and platforms, with experience in areas of mobile, portable, dedicated, web, or native mobile design.
• Curiosity and commitment to testing new ideas and innovating to drive business results.
• Effective communicator, presenter, and negotiator.
• Mastery of design tools such as Sketch, Invision, and Framer.
• Experience with resources such as; pattern library, repositories, and internal communication tools.  
• General awareness of technology mediums (Javascript, HTML/CSS, Obj-C, platform UIs, etc.) including differences between them.
• A dazzling online portfolio demonstrating your strong craft and collaborative process.