
Job Title: Customer Support Executive
Job Details
- Job Type: Full-time (Work from Office)
- Location: Ghitorni, New Delhi
- Salary: Competitive, based on experience
- Working Days: 5.5 Days (with rotational weekly offs)
Role Overview
The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying issues and providing effective solutions.
- Maintain records of customer interactions and update internal databases.
- Escalate complex issues to the appropriate department for resolution.
- Provide accurate information about products, services, and policies.
- Ensure customer satisfaction and build long-term customer relationships.
- Meet performance targets including response time, resolution rate, and customer satisfaction scores.
Required Skills & Qualifications
- Bachelor’s degree or equivalent (preferred but not mandatory).
- Proven experience as a Customer Support Executive or in a similar role.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving attitude and customer-centric approach.
- Proficiency in MS Office and familiarity with CRM systems is a plus.

About AerTrip India Limited
About
Founded in 2012 Aertrip aspires to become the number one travel portal in the world by providing a convenient and enjoyable booking experience at cheapest prices. At Aertrip are trying to build a team of dedicated and experienced talent. We are looking to hire the best PHP Developers, HTML / Front End Developers, Software Analysts and UI/UX Designers to create a truly magical booking experience for our customers. We have studied over 90 travel websites and apps and designed an interface which provides the best and convenient way to book travel. We are now trying to build a team of extra-ordinary talent to complete this task.
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Requirements / Experience:
- Min 4 Years of Experience
- Experience in cross-platform mobile software development (Android/iOS) using technologies such as React Native, Flutter, GO/ Golang, Xamarin, Blazor, JavaScript, TypeScript, Dart, C#
- Familiarity with API Development (REST, Web API, WCF, SOAP)
- Experience with full-lifecycle design, development, and testing of critical business applications
- Good problem-solving skills with attention to detail
- Strong verbal, written, interpersonal, and organizational skills
- Ability to work independently and in a team environment
- Ability to multi-task effectively
- Reliable, highly motivated, with a positive attitude
- Experience with MsSQL, MariaDB
We are looking for a data-driven Performance Marketing Expert to plan, execute, and optimize performance-based digital marketing campaigns across paid media channels. The ideal candidate has a strong analytical mindset, deep knowledge of digital advertising platforms, and a proven track record of driving measurable growth through paid campaigns.
Key Responsibilities:
- Plan, manage, and optimize paid media campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, and other relevant platforms.
- Track and analyze key performance metrics (CPA, ROAS, CTR, LTV, etc.) to evaluate campaign success and ROI.
- Collaborate with the creative team to develop compelling ad copy, landing pages, and creatives optimized for conversions.
- Conduct A/B tests to improve ad performance, landing pages, and user journeys.
- Implement tracking through Google Tag Manager, pixels, and third-party attribution tools (e.g., GA4, AppsFlyer).
- Prepare weekly and monthly performance reports, offering insights and data-backed recommendations.
- Manage campaign budgets effectively, ensuring maximum ROI and optimal spend pacing.
- Stay updated with platform updates, algorithm changes, and industry best practices.
Requirements:
- 1+ years of hands-on experience in performance marketing or paid digital media.
- Proficiency with tools like Google Ads, Facebook Ads Manager, Google Analytics (GA4), and Google Tag Manager.
- Strong analytical skills; comfortable working with data sets and drawing actionable insights.
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Role - Senior Backend Developer
About
It is an AI powered GTM intelligence platform for B2B companies. We aims to become the
Master OS on top of the company's entire martech stack. We are integrating multiple sales and
marketing products into an all-in-one platform, adding smart workflows and machine learning/LLM
based intelligence applications to increase qualified pipeline and funnel conversions. It is growing
fast, has an experienced founding team and is funded by top tier investors.
About the Role
We are seeking a Senior Java Microservices Developer who is a highly skilled professional responsible for designing, developing, and maintaining microservices-based applications using Java technologies.
The job description for a Senior Java Microservices Developer typically includes the following responsibilities and requirements:
Responsibilities:
Design and develop microservices-based applications using Java technologies such as Spring
Boot, Spring Cloud, and Hibernate.
Collaborate with cross-functional teams including product managers, architects, and DevOps to
develop and implement scalable and reliable microservices.
Develop and maintain high-quality code by adhering to coding standards, best practices, and
software development methodologies.
Participate in code reviews, bug fixing, and troubleshooting to ensure high-quality code and
maintain system stability.
Work with stakeholders to understand business requirements and translate them into technical
designs.
Conduct performance analysis and optimization of microservices to ensure optimal system
performance.
Continuously improve the codebase through refactoring, code optimization, and documentation
Requirements:
Bachelor's or Master's degree in Computer Science or a related field.
5+ years of experience in Java development, with a focus on microservices development.
Strong knowledge of Java technologies such as Spring Boot, Spring Cloud, Hibernate, and RESTful
API development.
Experience in designing and developing highly scalable and reliable microservices.
Experience with containerization technologies such as Docker and Kubernetes.
Experience in developing and maintaining CI/CD pipelines.
Strong understanding of database technologies, SQL, and NoSQL databases.
Experience with cloud technologies such as AWS or Azure.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
A Senior Java Microservices Developer is a critical role in the development of microservices-based
applications, and they must have a deep understanding of Java technologies and microservices
architecture to be successful in the role
Qualification / Education and other Requirements:
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• Excellent verbal and written communication.
• Good Interpersonal skills, numerical and analytical ability.
• Decision making skills.
• Language required: English & Hindi (mandatory),
Kannada/Tamil/Marathi/Telugu (optional)
• Proficient in MS-Office (Excel, Word).
• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •
Comfortable with working 6 days a week and the week off will be on weekday.
Role and Responsibility – Sales Executive
• Identifies business opportunities by identifying prospects.
• Sells products by establishing contact and developing relationships with prospects recommending
solutions.
• Outbound calling on data collected through lead generation activities / secondary data
sources. • Daily follow-ups on older leads and work on new leads.
• Maintains quality service by establishing and enforcing organization standards. • Must be
energetic, well-spoken, and eager to close sales deals and generate revenue for the
organization.
About Training- Training will be provided for initial few days for an employee to understand end to
end process.
CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.
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- Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
- Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
- Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
- Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
- Extremely customer focused, flexible to be available on-call for solving critical problems.
- Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.
Skills Required
- Minimum 3+ Years of experience with a B.E/B.Tech
- Experience in managing Azure IaaS, PaaS services for customer production environments
- Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
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- Web and Application Server technologies (e.g. Apache, Nginx, IIS)
- Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
- Networking protocols such as HTTP, DNS and TCP/IP
- Experience in managing version control platforms (e.g. Git, SVN)
CricStox is a Pune startup building a trading solution in the realm of gametech x fintech.
We intend to build a sport-agnostic platform to allow trading in stocks of sportspersons under any sport
through our mobile & web-based applications.
We’re currently hiring a Frontend Engineer who will gather, refine specifications and requirements based
on technical needs and implement the same by using best software development practices.
Responsibilities?
● Mainly, but not limited to maintaining, expanding, and scaling our microservices/ app/ site.
● Integrate data from various back-end services and databases.
● Always be plugged into emerging technologies/industry trends and apply them into operations and
activities.
● Comfortably work and thrive in a fast-paced environment, learn rapidly and master diverse web
technologies and techniques.
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What skills do I need?
● Excellent programming skills and in-depth knowledge of modern HTML5, CSS3 (including
preprocessors like SASS).
● Excellent programming skills in Javascript or Typescript.
● Basic understanding in Nodejs with Nest framework or equivalent.
● Good programming skills in Vue 3.x with Composition API.
● Good understanding of using CSS frameworks like Quasar, Tailwind, etc.
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best development practices.
● Adequate knowledge of database systems, OOPs and web application development.
● Good functional understanding of containerising applications using Docker.
● Basic understanding of how cloud infrastructures like AWS, GCP work.
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pushing to AWS ECR & deploying to the cluster.
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About Paytail:
We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.
Why Paytail:
Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.
Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.
Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.
Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.
Skills, Responsibilities & Requirements:
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platforms.
- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.
- Owning Expansion within the set of assigned accounts.
- Work to develop and circulate the set of best practices that will be the foundation of this growing
team.
- Drive customer decision making by aligning Paytail’s value proposition with corporates problem
statements.
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- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best
possible customer experience.
- Thoughtful and empathetic by nature.



• Architecture: Knowledge of data structures and an eye for architecture.
• Strong coding/debugging abilities: You have advanced knowledge of at least one
programming language, and are happy to learn more. Either Go or Java
• Distributed Systems: Experience building distributed systems at scale.
• Fast learner:
• A team player:
• Design and business acumen
Basic Qualifications
• 8 years of experience profeciency in Java or Go language and in handling large data systems
• Proficiency in Spark and related big data handling architectures• Proficiency in SQL


