Telesales Representative - International Call Center
Job Summary:
BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.
Job Title: International BPO – Voice Process
Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064
Shift Timing:
1. Mon to Fri-05:30 AM - 02:00 PM
2. Sat 05:00 AM - 11:30 AM
Salary: Best in the Industry + Lucrative Incentives
Experience:
8 months – 1 years (International Voice/Sales preferred)
Key Responsibilities
· Conduct outbound calls to potential clients using provided databases and leads.
· Present, promote, and sell products or services, using compelling arguments to prospective customers.
· Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.
· Achieve and exceed monthly, weekly, and daily sales targets and quotas.
· Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.
· Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.
· Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.
· Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.
· Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information.
Qualifications and Skills
· Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.
· Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).
· Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.
· Ability to handle rejection and maintain a positive, resilient attitude.
· Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.
· Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.
· High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.
· Flexibility to work Early Morning Shift
Shubham Vishwakarma
Full Stack Developer - Averlon
About Berg Infotech LLP
About
Company social profiles
Similar jobs
• Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.
• Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.
• Receiving calls, taking messages, screening & prioritizing calls & mails.
• Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.
• Preparing, editing & compiling agendas, minutes, correspondences & presentations.
• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.
• Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.
• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.
• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.
• Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.
• Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.
• Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments.
• Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.
• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.
• Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.
• Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.
• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.
• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.
Python
React.js
Amazon Web Services (AWS)Role: Senior Software Developer (Full Stack) - Python
Location: Coimbatore
YOE: 6+ years
Mandatory Skills: Python, AWS
Good to have: React, SQL, React Native, Knowledge in Flutter/Android Native Benefits: Learn more about our perks below
Compensation: Competitive compensation as per industry standards.
About the Role:
We aspire to build high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon.
Responsibilities:
● Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
● Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
● Prepares and installs solutions by determining and designing system specifications, standards, and programming.
● Improves operations by conducting systems analysis; recommending changes in policies and procedures.
● Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
● Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment
● Participate in educational opportunities & read professional publications;
● Protects operations by keeping information confidential.
● Provides information by collecting, analyzing, and summarizing development and service issues.
● Accomplishes engineering and organization mission by completing related results as needed.
● Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
Requirements:
● Proven work experience as a Full Stack Engineer or Senior Software Developer
● Strong experience designing and developing scalable and interactive applications
● Hands-on expertise in React or similar UI technologies for frontend development and Python or other modern backend languages
● Experience in mobile app development (e.g., React Native, Flutter, or Native Android/iOS)
● Deep understanding of relational databases (e.g., PostgreSQL/MySQL) with strong proficiency in SQL
● Experience with ORM frameworks (e.g., TypeORM, SQLAlchemy or similar)
● Familiarity with NoSQL databases (e.g., MongoDB) and caching systems like Redis is a plus
● Test-driven development and automated testing experience is a plus ● Proficiency with modern software engineering tools, Git-based workflows, and CI/CD pipelines
● Strong ownership mindset with ability to lead teams, mentor developers, and drive end-to-end delivery
● Excellent communication and collaboration skills with cross-functional stakeholders
● Working knowledge of AWS or other cloud platforms is an added advantage
Job Title - IT Project Manager
Location - Surat (on-site )
Experience - 2+ years
Job Description
We are seeking an Associate IT Project Manager to assist in planning, coordinating, and delivering technology projects on time and within budget. The role involves supporting senior project managers, collaborating with cross-functional teams, and ensuring smooth execution of IT and software initiatives.
Key Responsibilities
- Support end-to-end project lifecycle — planning, tracking, and delivery.
- Coordinate with developers, QA, and DevOps teams to meet project goals.
- Maintain project schedules, documentation, and communication plans.
- Track progress, risks, and dependencies; escalate issues when needed.
- Assist in sprint planning, reporting, and client communication.
- Contribute to process improvements and ensure adherence to delivery standards.
Qualifications
- 2+ years of experience in IT project coordination or management (mandatory).
- Familiarity with software development or IT systems.
- Understanding of Agile/Scrum or traditional project methodologies.
- Strong communication, organization, and multitasking skills.
- Proficient in tools like Jira, Asana, or ClickUp.
- Bachelor’s degree in IT, Computer Science, or related field.
We Are Hiring – Area Sales Manager
Company: KGISL – Million Genius Coders (MGC)
Sector: B2B
Locations: Palakkad, Thrissur, Kochi, Trivandrum
KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.
Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform
Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery
Experience managing, supporting and deploying network infrastructures
Strong ability to diagnose server or network alerts, events or issues
Understanding of common information architecture framework
Perform proactive monitoring and alerting with using ticketing platform and reporting
Ability to perform software upgrades, server and 3rd party application patches, etc.
Perform health-check and proactive maintenance of all the infrastructure devices
Good time management and organizational skills
Ability to handle multiple concurrent tasks and projects with minimal supervision
Knowledge of project management methodologies and techniques
Good verbal as well as written communication skills
Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)
Previous customer service or helpdesk experience preferred
AngularJS (1.x)
Angular (2+)React.js
NodeJS (Node.js)Roles & Responsibilities:-
- Discuss training plans with customers to build custom courses to suit their needs.
- Maintain records of training activities, participant progress, and program effectiveness.
- Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
- Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
- Update course documentation as needed to ensure timeliness and relevance.
- Has a mix of being a technical instructor, a solution architect, and an evangelist.
- Coordination of training schedules to ensure the most efficient use of resources.
- Work in tandem with peers in technical training to develop best in class training department across all areas of training.
- Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
- Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
- Help to create, test, and review new and existing courseware.
- Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
- Keep informed of and maintain proficiency with all company products.
- Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.
Skills
- Teaching
- Adaptability
- Public speaking
- Active listening
- Communication
The role of the Key Account Manager - Sales is to bring new clients to Excellent Publicity through online & offline reach out and the below-mentioned work is carried out:
- Building the pipeline: Build a list of potential clients, reach out to them, fix meetings, gather requirements, share plans and get business. While there is a team to assist, the primary responsibility of pipeline building lies with the Account Manager
- Fixing Meetings: Reach out to the advertisers through cold calls/emails from the pipeline and set up meetings.
- Gather requirement: Use the meetings to gather requirements. In case there is no immediate requirement, maintain a relationship with the potential advertisers for future requirement
- Addressing the client requirements: Work closely with the media managers to address the client queries
- Campaign execution: Execute and monitor the campaigns. Remain the single point of contact for the advertiser in Excellent Publicity
- Maintain PR: Keep putting up efforts to increase business from existing clients.
Other important skills and traits required to succeed in this role and Excellent Publicity, in general:
1. Good at identifying potential SMEs and Startups who can advertise
2. Ability to research and find relevant contacts in these organizations
3. Ability to understand client requirement and pitch relevant solution
4. Strong communication skills
5. Reliable and can work independently with minimum supervision
React.jsNodeJS (Node.js)
HTML/CSS
Javascript● Operate as a key senior team member within the Engineering team driving execution strategies and implementation of product roadmap
● Lead one or more squads of engineers (front-end and back-end) - hiring, managing them as well as 1:1 coaching and mentoring them to advance in their careers
● Lead work in tandem with Product Squads (including PM, Designers, Analysts) and other internal stakeholders to strategize on and build world-class product/s
● Develop scope and objectives of projects and sprints based on technical feasibility, keeping relevant stakeholders in the loop, and ensuring engineering team delivers consistently on the same
● Ensure engineering bandwidth based on availability and allocation, and develop and maintain detailed project plan to track progress and set expectations with engineering squad/s
● Perform regular risk management to evaluate and minimize project risks
● Manage own time and bandwidth with being hands-on as required on a regular basis.
● Performing research and finding opportunities to utilize development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
● Scale technology architecture and team to drive short and long term product growth
● Be a key engineering voice for Virtual Internships in the external world, showcasing the world-class capabilities of the engineering team through blog, posts, events and more
REQUIREMENTS
Must haves
● Overall 4 - 8 years of product engineering experience (ideally full stack)
● 1+ years of experience of managed engineering teams that have a strong record of developing and delivering world-class products
● Experience leading teams/working in an EPD/Squad structure working closely with PM, Designers, Analysts, Engineers and QA
● Deep technical skills and expertise but lean more on leadership skills to get the job done
● Past experience with MERN/MEAN Stack along with good exposure building scalable and distributed systems using microservices
● Good grasp and understanding of technical skills (at least a few):
Front-end - HTML, CSS, React.js, Webpack, Redux, Javascript, Enzyme
Back-end - Node.js, SQL, Redis, RestAPI
● Strong communication and inter-personal skills, especially to streamline flow of information between Engineering and other teams/departments, as well as strong conflict resolution skills
● Good at creative problem solving and critical thinking to resolve issues quickly for Engineers and other teams
Good to have
● Bachelor’s degree in computer science, information technology, or a similar field
● Previous experience on recruiting engineers and coaching/mentoring them
● Experience with high and low level software development concepts such as Scaling, OOP, Loadn Balancers, Storage, Application server protocols like HTTP, Websocket, etc.
● Experience working with complex data structures and data architecture
Bonus ‘to-haves’
● Experience with a (any) set of incredible product development and task management tools (such as ClickUp, JIRA, etc)
Job Description :
- Deliver all reports to clients as per pre-agreed schedule
- Obtain client approvals for ad hoc jobs and ensure proper documentation of the same
- Coordinate all ad hoc activities like Postal Ballot, Annual reports dispatch, dividends & AGM etc.
- Client master updates
- Follow up with clients' dividend bankers for paid / unpaid data
- Client Visit
- Any other task assigned from time to time.
React.jsJavascript
Java
KotlinPython- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows for state management (such as Redux/Mobx)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Experience in Python or Java/Kotlin development
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon