
Telesales Representative - International Call Center
Job Summary:
BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.
Job Title: International BPO – Voice Process
Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064
Shift Timing:
1. Mon to Fri-05:30 AM - 02:00 PM
2. Sat 05:00 AM - 11:30 AM
Salary: Best in the Industry + Lucrative Incentives
Experience:
8 months – 1 years (International Voice/Sales preferred)
Key Responsibilities
· Conduct outbound calls to potential clients using provided databases and leads.
· Present, promote, and sell products or services, using compelling arguments to prospective customers.
· Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.
· Achieve and exceed monthly, weekly, and daily sales targets and quotas.
· Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.
· Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.
· Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.
· Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.
· Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information.
Qualifications and Skills
· Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.
· Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).
· Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.
· Ability to handle rejection and maintain a positive, resilient attitude.
· Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.
· Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.
· High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.
· Flexibility to work Early Morning Shift

About Berg Infotech LLP
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Role Overview
We are seeking a Sales Executive who will be responsible for driving new business, nurturing client relationships, and achieving revenue targets. The ideal candidate should have a proven track record in IT or digital solutions sales, excellent communication skills, and the ability to understand client needs to offer tailored solutions.
Key Responsibilities
- Identify, prospect, and generate new business opportunities in target markets (USA).
- Pitch including web development, digital marketing, SEO, RPA, and BI tools.
- Build and maintain strong relationships with clients (B2B & B2C).
- Collaborate with the marketing team on campaigns, lead generation, and client acquisition strategies.
- Conduct client meetings, product demos, and solution presentations.
- Negotiate contracts, close deals, and achieve assigned sales targets.
- Maintain accurate records of sales activities and pipeline in CRM.
- Stay updated on market trends, competitors, and industry insights.
Requirements
- Bachelor’s degree in business, Marketing, IT, or related field.
- 2–5 years of proven experience in IT, SaaS, or digital marketing sales.
- Strong understanding of websites, SEO, RPA, BI tools, and digital transformation solutions.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a team.
- Familiarity with sales tools.
- Target-driven mindset with a passion for closing deals.
What We Offer
- Competitive base salary + attractive commission structure.
- Opportunity to work with clients across India and the USA.
- Growth-oriented work environment with performance-based incentives.
- Training and support to enhance your sales and technical knowledge.
- Exposure to cutting-edge technologies and global projects.
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You will work closely with the leadership team to bring design concepts to life and ensure timely delivery of all project assets
Women returnees or candidates who have taken a career break are strongly encouraged to apply.
Key Responsibilities
Develop concept designs, master plans, and space layouts for villas and resort projects
Produce 3D models, walkthroughs, and photorealistic renderings
Create fast design iterations and explore multiple design options
Prepare presentation boards, mood boards, and concept decks
Ensure all drawings follow quality standards, accuracy, and project timelines
Coordinate with internal teams on design revisions and improvements
Incorporate region-specific design sensibilities (tropical, coastal, luxury styles)
Key Skills
Strong experience in villa, resort, residential & hospitality architecture
Proficiency in AutoCAD, Revit, SketchUp, Lumion, VRay/Enscape
Expertise in 3D modeling, visualization & rendering
Excellent understanding of concept development, space planning & master planning
Knowledge of materials, construction detailing & building codes
Strong design sense with the ability to deliver creative and accurate outputs quickly
Excellent communication and coordination skills
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Design systems independently with minimal interaction from the architects
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Lead a team of software developers to implement systems
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Continuously find ways to increase the quality of the code
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Liaising with team members, management, and clients to ensure projects are completed to
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Anticipates problems and future technical needs and takes necessary steps to address issues.
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Enthusiastically follow industry trends and developments
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Understands how various technology and tools work so that the team picks the right tool for the
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Requirements:
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Key Profile -
Ambitious Project Manager with extensive experience in high-end Residential Interiors with demonstrated ability in planning, managing procurement, scheduling, quality control, and coordination of MEP services.
Job Profile -
- Manage Customer communication and Customer experience
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Requirements
Desired Candidate Skills -
- Strong Communication Skills
- Technical Knowledge of High end Residential Interior Work
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- Knowledge of current market rates (Material & Labour rates) for various Residential Interior works
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
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- Must know Nuxt.JS a Vue Framework.
- CSS3, SASS, SCSS, Bootstrap 4, Webpack, Box Modelling, Grid System
- Responsive Design, Cross browser/device development
- Strong knowledge of JavaScript
- OOJS - Object-oriented JavaScript
- NPM/YARN Representation
- REST API knowledge
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environment
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Build and mentor high performance teams
Experience / Skills Required:
B.Tech in Computer Science/MCA with 7+ years of progressive industry experience
3+ years of technical management experience
Must be passionate about building “world class software”
Strong experience in building high performance teams – hiring, mentoring and retaining top talent
Strong experience with web and mobile technologies
Strong experience in building highly scalable systems
Strong experience with leveraging OpenSource tools and platforms
Strong experience with RDBMS and NoSQL systems
Prior to being in technical management role – must have had strong development background and
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Experience with BigData technologies a great plus
Experience with DevOPs tools and technology a great plus
Experience with AWS cloud a great plus
Experience in building ecommerce or SaaS products a great plus
Experience in software product companies and startups a great plus
Experience with managing user interface design/development a great plus
Experience with LAMP, Python a great plus
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Must be able to thrive in fast paced environment
The person should have a passion for business development.
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Roles and Responsibility
- Market research using suitable tools and processes to identify potential clients.
- Lead generation and closure as per weekly/monthly sales/revenue target.
- Rigorous follow up for new business opportunities and setting up meetings.
- Work closely with Subject Matter Expert for developing strategy of business.
- File weekly promotion and business activities report as per company norms
- Overseeing the development of assigned accounts.
- Conduct research to identify new markets and customer needs.
- Keep records of sales revenue, invoices, etc.
- Build long term relationship with new and existing clients.
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- Regularly provide feedback to the company on competitors activities.
- Internal / external stake holder management
- Key Account Management








