Community Lead

Strong Senior Backend Engineer profile

Mandatory (Experience 1) - Must have more than 6+ YOE in Software Development

Mandatory (Experience 2) - Should have strong backend development experience in any backend language - Java, Javascript (NodeJS), Go, PHP (PHP experience is preferred)

Mandatory (Core Skill 1) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server / DB2 / SQL

Mandatory (Core skill 2) - Experience with async workflows and messaging queues such as( RabbitMq, Kafka, Message Broker / Queue, Google Pub / Sub, Kinesis etc)

Mandatory (Core Skills 3) - Experience in Cloud - AWS / Google Cloud / Azure

Mandatory (Company) - Product Companies only

Mandatory ( Education) - BE / BTECH / MCA

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry

Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)

Basic computer knowledge and statistical analysis

Technical Skills – Mandatory:

1. SailPoint IdentityIQ (IIQ) Development
2. API Connectors & Web Services Integration
3. Application Onboarding via WebService Connectors

• Note: Only Active Directory onboarding is not required

1. Be specific:

• Ask which connectors candidates have worked on (Preferred API or JDBC)
• Hands-on experience in designing and implementing SailPoint connectors like API or Webservice ,JDBC , MainFrame, LDAP, SQL Server, and Sybase
• Ask how many applications they’ve integrated via WebService

1. Proficiency in:

• Java
• API and JDBC
• Workflows
• filters
• Connector Development
• Integrated Applications

1. Experience in developing and debugging Java rules within IIQ
2. Expertise in developing rules at various levels: workflow, form, and Quicklink
3. Solid understanding and hands-on experience in Identity and Access Management (IAM), specifically with SailPoint
4. Experience in writing rules to customize certification processes
5. Ability to write rules for custom task creation and execution
6. Expertise in SailPoint certifications such as Manager, Advanced, Account Group Permissions, and Delegation Rules
7. Experience in custom connector development

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Responsibilities include:

• Create, manage and shape branded content on social media

• Own engagement and social audience growth metrics

You should be:

• A creative content and copy writer

• Super active on social media

• A storyteller with strong oral and written communication skills

• Be highly-organised and autonomous

Preferred skills:

• Graphics Design (Primarily Social Media Content)

• Research based writing (In-depth blogs, ebooks)

• Experience with social media management

Responsibilities

• Complex ABAP programming, testing and debugging functions related to the implementation of SAP modules
• Understand the requirements from provided functional designs and transform these requirements into the technical designs
• Close communication with functional teams /designers and build professional relationships with clients

About Typito

Typito is an online self-serve video design tool used by marketing teams and digital journalists to publish engaging videos for social media. With more than 200,000 videos created using the platform over the last 2 years, Typito is the smallest team that was featured in https://www.g2.com/best-software-companies/india" target="_blank">G2’s Top SaaS companies from India. 

We strive to build a workplace that helps everyone nurture a growth mindset and here's what our https://www.glassdoor.co.in/Reviews/Typito-Reviews-E4837925.htm" target="_blank">Glassdoor reviews say. You can learn more about https://typito.com/blog/thing-called-culture-typito/" target="_blank">our culture here and http://blog.typito.com/why-we-are-building-typito/" target="_blank">here's why we are building Typito.

If all of this looks exciting, please continue reading.

We are looking for a Senior Frontend Engineer with more than 3 years of experience on any specific front-end stack like Angular/Backbone/React or equivalent and some exposure to graphic systems and WebGL. We are keen on working with people who are passionate about product UX/UI and the role that plays in delighting the end user. It’s also important to have a strong urge to identify, learn, embrace and incorporate any new tech (responsibly) that's needed to solve our problem better.

Responsibilities

• Product Engineering ownership - he/she would be expected to work closely with Product and Marketing teams to build Typito’s product suite. Engineering feature development and Product release / deployments would be part of the ownership.

Requirements

• Strong in : HTML/JS/CSS
• 3+ years experience working with any particular backend stack (Django, Rails, Laravel, NodeJS or equivalent)
• Experience with any particular front-end stack like Angular/Backbone/React or equivalent is a bonus
• Experience with image/video processing tech is a strong bonus.