Asisstant professor-commerce and Computer science

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Position Overview:

We are seeking a skilled CNC Programmer to create, test, and optimize CNC programs for precision parts. This role requires expertise in CNC programming, machining processes, and teamwork with engineering and production teams.

Key Responsibilities:

• Create machine tool paths using CAM software for milling, turning, and other operations.
• Prioritize and manage workloads to minimize downtime and delays.
• Collaborate with engineers to optimize designs and machining processes.
• Troubleshoot machining, tooling, and programming issues.
• Support machine operators with setup, operation, and CNC maintenance.
• Perform quality checks to ensure compliance with specifications.
• Follow safety, quality, and company policies

Responsibilities and duties:

• 2 years of experience as a CNC programmer and CAM programmer in a manufacturing environment, with proficiency in CAM software and CNC machining processes.
• Minimum Qualification: ITI, Diploma in Mechanical or Equivalent.
• Shall be having knowledge of CAM programming
• Shall be looking into CNC & Mould Department

The ideal candidate is a highly resourceful and innovative developer with extensive experience in layout, design and coding in PHP & Frameworks like CodeIgniter or Laravel. You must also possess a strong knowledge of MySQL Server databases.

Desired Candidate Profile

• Good knowledge & Hands-on Experience with Code Igniter Framework.
• Experience on BootStrap.
• Mandatory Experience on Angular 2 or more.
• Excellent on web technologies including HTML, CSS, JavaScript, AJAX JQuery.
• Very good knowledge of databases MySQL.
• Experience in common third-party APIs (Google, Facebook, eBay etc).
• Work experience in GIT repo.
• Work experience in UBUNTU.
• Knowledge of Angular Material UI Components.
• Strong debugging skills.

Must-Have Qualifications:

• 2+ years of experience in web development.
• Expertise in Backend ( PHP, CodeIgniter) and front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Knowledge of Nodejs is added advantage.

• You will be having an impact on our 1.7M users every day.
• You will be rolling out experiments and working closely with our product managers and design team to validate and build new features.
• Monitoring apps and fixing bugs for improving performance.
• Refactoring/Rewriting obsolete code to align with the new architecture.
• Design, build and maintain high performance, reusable, and reliable Kotlin code.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency Experience: 1- 5 yrs in android development

Expertise:

• Kotlin
• Live Data and other Android Jetpack components
• DI (Dagger/Hilt)
• Design patterns MVVM, MVI
• Multithreading (Coroutines)
• Offline Storage
• Remote data interaction via REST and JSON

Hands-on experience:

• Git
• CI/CD
• Third-party analytics like Amplitude, Clevertap, etc..
• Common third-party libraries and APIs like (Glide, retrofit...)
• Firebase products (FireStore/ RealTimeDB/ FCM..)
• Writing custom views
• Text-based UIs like notes, reader, etc..
• Publishing/Updating apps on Google Play and other stores (Huawei/Xiaomi...)

Good to have:

• Basic understanding of clean architecture.
• Simple data structure and algorithm understanding.
• Basic understanding of AWS services and products
• Strong design intuition and user empathy.
• Should be aware of future technologies in the Android ecosystem.
• You should be quick in understanding the hypothesis, and build the experiment and make it available to a user
• We prefer people who are highly experimental and willing to take risks.
• Experience in training or mentoring team members.

Do not apply if you are not:

• Ownership driven
• Curious in general
• Self-motivated
• Use to work in a chaotic environment
• Highly proactive
• Hate drinking and smoking will have a hard time here

Looking for someone to join our startup and work with us on several different projects. Strong communication skills are a must. 
Skills:

• Candidate with 2+ yrs of experience in UI development or theme implementation.
• Mandatory proficient understanding of web markup, including HTML5, CSS3, Javascript, JQuery, Bootstrap, Photoshop.
• Front-end (CSS) frameworks like Foundation or Bootstrap, Semantic UI.
• Design wireframe/layout for website, web application, mobile apps.
• Up-to-date, in-depth knowledge of modern HTML, CSS and JS.
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• An eye for design to pixel perfect website conversion.
• Hands on experience on creating responsive websites using media queries (not just Bootstrap).
• Working knowledge of cross-browser-compatibility and different sizes of different screens.
• Self-motivated, good communication and ready to learn attitude.
• Experience with various JS libraries like jQuery, BackboneJS, UnderscoreJS etc.
• Experience in layout designing & theme conversion on open source CMS’s like WordPress, Drupal.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability.
• Good understanding of SEO principles and ensuring that application will adhere to them.
• Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them. - Proficient understanding of code versioning tools, such as Git

Responsibilities:

• Develop new user-facing features.
• Build reusable code and libraries for future use.
• Develop functional and appealing web and mobile-based applications based on usability
• Provide website maintenance and enhancements.
• Translation of the UI/UX design wireframes to actual code that will produce visual elements of the application
• Ensure the technical feasibility of UI/UX designs.
• Maintain graphic standards and branding throughout the product’s interface
• Stay up-to-date on emerging technologies promotes usability best practices.
• Optimize application for maximum speed and scalability. 
• Collaborate with other team members and stakeholders.
• Create quality mockups and prototypes on tight timelines.
• Proficient understanding of cross-browser compatibility, devices, responsive issues and ways to work around them.