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50+ Client Management Jobs in India

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Pune
1 - 5 yrs
₹1L - ₹3L / yr
Sales management
Effective communication
Negotiation
Client Management
Lead Generation

• Promote insurance products and services through digital and offline marketing channels.

• Identify potential customers and generate qualified leads.

• Assist in organizing and participating in promotional campaigns, marketing initiatives,

and customer engagement activities.

• Support the sales team in pitching insurance plans and explaining product benefits.

• Collect and analyze market feedback for continuous improvement.

• Stay updated with industry trends and product knowledge.

• Maintain accurate records of outreach and customer interactions using CRM tools or

spreadsheets.

• Close sales deals and work towards achieving monthly/quarterly sales targets.

• Travel to different cities for client meetings, product demos, and business negotiations.

• Visit customer sites to understand requirements and build strong business relationships.

• Maintain proper documentation of leads, follow-ups, and sales activities.

Read more
Kolkata
0 - 1 yrs
₹2.1L - ₹2.2L / yr
Client Management

Job Description:

Job Title: Client Success Executive (FEMALE)


Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.


Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.


Requirements:

· 1-3 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.


Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off


Read more
E2M Solutions Pvt. Ltd.
Dhwani Saija
Posted by Dhwani Saija
Ahmedabad
4 - 6 yrs
₹2L - ₹6L / yr
Client Servicing
Escalation management
Client Management
Communication Skills
Presales
+2 more

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.


Key Responsibilities

  • Serve as the main point of contact for assigned clients
  • Ensure clients receive maximum value from E2M services
  • Deliver an excellent client experience and manage escalations
  • Coordinate with project managers, developers, designers, and SEO teams for timely delivery
  • Gather feedback and represent client needs internally
  • Drive renewals, retention, and account growth
  • Track account health, budgets, timelines, and profitability
  • Build trusted relationships and provide strategic guidance
  • Identify risks early and implement solutions
  • Collaborate across teams for a seamless client journey


Requirements

  • 3–5 years of experience in a digital, creative, or web agency
  • Experience managing or delivering web/digital projects
  • Strong understanding of web technologies and digital marketing (no coding required)
  • Ability to handle multiple accounts and priorities
  • Clear and professional communication skills
  • Proven record in client retention, growth, and profitability
  • Strong relationship-building and stakeholder management skills
  • Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
  • Ability to work independently and collaboratively
  • Experience working with Sales/Pre-sales/Account teams
  • Strong presentation skills and attention to detail
  • Experience working with North American clients and time zones


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Remote only
1 - 10 yrs
₹4L - ₹6L / yr
Lead Generation
Client Management
Sales and operations planning
Proposal management
Relationship development
+2 more

We are looking for a Business Development Manager (BDM) who can own the full sales cycle—from lead generation to closure—for IT services and software solutions. This role is remote, but the candidate must be Mumbai-based for client meetings when required.


Key Responsibilities

Lead Generation & Qualification

  • Identify and generate B2B leads via LinkedIn, referrals, portals, and inbound enquiries
  • Qualify leads based on budget, authority, need, and timelines
  • Engage with startups, SMEs, enterprises, and government-linked organizations

Client Interaction & Sales

  • Conduct discovery calls and requirement discussions
  • Understand business problems and map them to Sehsaa’s tech offerings
  • Pitch IT services including:
  • Custom software & web development
  • Mobile app development (Android/iOS)
  • AI, automation, and enterprise solutions

Proposal & Deal Closure

  • Coordinate with technical team for scope, pricing, and timelines
  • Prepare and present proposals and capability decks
  • Handle negotiations and close deals independently

Account & Relationship Management

  • Act as the point of contact until project kickoff
  • Build long-term client relationships
  • Identify upsell and repeat business opportunities



Targets & KPIs

  • Monthly revenue closure
  • Lead-to-conversion ratio
  • Sales pipeline value

Client retention & repeat business


Must-Have

  • 2–6 years experience in IT services / software sales
  • Proven experience closing B2B deals
  • Strong communication and negotiation skills
  • Understanding of software development lifecycle
  • Comfortable working remotely with outcome-based targets

Good-to-Have

  • Experience selling enterprise or government IT solutions
  • Exposure to tenders, GeM, or large-ticket projects
  • Mumbai-based with ability to attend client meetings if required
  • Fixed Salary: ₹35,000 – ₹45,000 per month
  • Commission: 5% on revenue received (uncapped)
  • Higher commission for higher monthly closures


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Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
2.5 - 5 yrs
₹2L - ₹6.5L / yr
Social media management
Social Media Marketing (SMM)
Team Management
Client Management

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site


Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.


Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.


Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

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Indore
1 - 4 yrs
₹2.4L - ₹6L / yr
Client Management
Customer Relationship Management (CRM)
Customer Acquisition
  • Handle inbound and outbound sales calls
  • Qualify leads and understand customer requirements
  • Present Triochat’s features and benefits clearly
  • Schedule and conduct product demos
  • Follow up with prospects and close deals
  • Maintain and update leads in CRM
  • Collaborate with product and support teams to improve customer experience


Prior experience in SaaS sales or B2B sales (preferred)

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MyOperator - VoiceTree Technologies
Noida
1 - 2 yrs
₹3L - ₹5L / yr
Customer Success
Key account management
Account Management
Client Management
Customer Retention
+8 more

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

 

Key Responsibility Area:

  • Revenue growth from existing accounts
  • Timely renewals and contract retention
  • Own end-to-end revenue responsibility for assigned accounts
  • Account expansion through up-sell and cross-sell
  • Churn reduction and risk mitigation
  • High CRM hygiene and data accuracy
  • Customer satisfaction and relationship management
  • Customer CSAT, Social Media Reviews


Requirements:

  • Graduate and over with excellent oral and written communication skills.
  • At least 1-2 Year(s) of working experience in the related field is required for this position.
  • Customer-first mindset 
  • Advanced MS Excel skills.
  • High sense of responsibility and reliability
  • Proactive, self-driven, and result-focused
  • Collaborative team player


Benefits:

  • 5 days working with alternate Saturday
  • 10:00 AM to 7:00 PM Working Hours
  • Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
  • Clear career growth path in Account Management and Customer Success
  • Opportunity to work in a high-growth SaaS environment
  • Recognition and rewards for top performers
  • Health and wellness benefits as per company policy
  • Paid leaves and holidays as per company policy


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Onclick Innovations
Mohali
0 - 1 yrs
₹1L - ₹2L / yr
Communication Skills
Client Management
  • Assist in lead generation through LinkedIn, email marketing, and online platforms
  • Identify potential clients and understand their basic business requirements
  • Communicate company IT services such as web development, mobile apps, and software solutions
  • Maintain client data and follow-ups in CRM tools
  • Schedule calls and meetings with prospects
  • Coordinate with internal teams for requirement clarification
  • Meet assigned activity and learning targets
  • Maintain professionalism in all client interactions
Read more
E2M Solutions Pvt. Ltd.
Dhwani Saija
Posted by Dhwani Saija
Ahmedabad
3 - 6 yrs
₹3L - ₹8L / yr
Paid Marketing
Google Ads
Meta Ads
Client Management

We’re looking for a Senior PPC Specialist with at least 5 years of experience managing paid campaigns across Google, Meta, and other digital platforms. You’ll be responsible for building, optimising, and scaling paid media campaigns that deliver measurable results for our clients.


What You’ll Do:

• Plan, create, and manage PPC campaigns on Google Ads, Facebook, and Instagram.

• Handle ad budgets of $10,000+ per month across search, display, and video campaigns.

• Develop strategies to improve ROI, conversion rates, and overall campaign efficiency.

• Create and test compelling ad copy, visuals, and targeting to maximise results.

• Build retargeting and eCommerce campaigns that drive real conversions.

• Analyse data in GA4 and prepare reports using Looker Studio.

• Regularly A/B test landing pages, audiences, and creative to find what works best.

• Collaborate with cross-functional teams to align ad performance with business goals.

• Prepare campaign proposals and pricing strategies for new clients.


What You Bring:

• 5+ years of hands-on experience in PPC campaign management.

• Strong understanding of Google Ads, Meta Ads, and other paid media platforms.

• Experience managing campaigns for international clients (US market experience is a plus).

• Solid grasp of data analysis and ability to turn insights into actions.

• Excellent communication skills — written and verbal.

• A proactive mindset that you enjoy testing, learning, and improving every day.

• Bonus: Copywriting skills and an eye for creativity that converts.


Why E2M:

• A collaborative, no-drama work culture that values initiative.

• Flexible and remote-friendly work environment.

• Opportunities to grow, experiment, and make an impact

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Alliance Global Services
Bengaluru (Bangalore)
3 - 7 yrs
₹2L - ₹6L / yr
Channel Sales
Client Management
Team Management

Key Responsibilities

• Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.

• Ensure every partner is onboarded smoothly with proper documentation and communication.

• Review team calls, follow-ups, and reports to maintain quality and consistency.

• Set clear goals, provide coaching, and motivate the team to meet conversion targets.

• Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.

• Analyze data and prepare weekly performance and conversion reports.

• Conduct regular training sessions for the team to improve communication and product knowledge.

• Maintain high standards of customer experience throughout the onboarding process.

Required Qualifications

• Bachelor’s degree in Business or related field.

• 3–6 years of experience in B2B/B2C sales or team leadership.

• Strong leadership, coaching, and communication skills.

• Proven record of achieving and driving team targets.

• Good analytical and reporting abilities.

• Familiarity with CRM tools and onboarding systems.

Key Skills

• Team leadership and motivation

• Communication and conflict resolution

• Performance tracking and coaching

• Process improvement

• Problem-solving and coordination


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Mumbai, Hyderabad
5 - 15 yrs
₹5L - ₹20L / yr
Insurance Broking
SME
B2b
Corporate Sales
Sales
+10 more

Location: Hyderabad & Mumbai


Industry: Insurance Broking


Experience: Relevant experience in SME insurance handling


About the Company

A leading organization in the insurance broking and risk advisory space, providing comprehensive insurance solutions to small and medium enterprises (SMEs). The company focuses on delivering customized insurance products, strong client servicing, and long-term partnership-driven solutions.


Job Description

  • Manage a portfolio of SME clients, monitor their insurance needs, and proactively engage to ensure high levels of client satisfaction and retention.
  • Build and maintain strong relationships with SME clients by understanding their business requirements and offering tailored insurance solutions.
  • Identify and develop new business opportunities within the SME segment to grow the client base and revenue.
  • Ensure smooth and efficient service delivery, addressing client queries and concerns promptly.
  • Drive sales of insurance products and services, including cross-selling relevant financial products.
  • Coordinate with internal teams and customer service functions to ensure seamless client servicing.


Skills & Qualifications

  • Excellent communication, interpersonal, and negotiation skills.
  • Proven track record in achieving sales targets and generating new business.
  • Strong understanding of insurance products and policies relevant to SMEs.
  • Experience in client servicing and long-term relationship management.
  • Good knowledge of the unique needs and challenges of SME businesses.
  • Bachelor’s degree required.


Candidate Criteria

  • Only candidates currently working or having experience in Insurance Broking should apply.
  • Experience in SME insurance portfolios will be strongly preferred.
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Revvcoin
Gurugram
0 - 5 yrs
₹3L - ₹5L / yr
Escalation management
Client Servicing
Client Management
Customer Relationship Management (CRM)
Customer Service
+2 more

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.


Read more
Techno Wise
Ahmedabad
1 - 3 yrs
₹3.5L - ₹4.5L / yr
Customer Relationship Management (CRM)
Communication Skills
Interpersonal Skills
Client Management
Effective communication

Responsibilities

 Co-ordinating with the logistics team to maintain smooth operations

 To provide customer service, handling communications with customers over calls, and messages.

 To generate daily, weekly, and monthly reports for clients


Requirements

 Bachelor's Degree

 2-3 years of operations experience in the transportation industry

 Excellent written and verbal communication, presentation, and interpersonal skills

 Strong sense of initiative and customer service orientation

 Ability to adapt and achieve targets in a dynamic, fast-paced working environment

 Experience with the online marketplace is desirable

 Ideally a keen interest in the Transportation industry

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Connect and Heal
Bengaluru (Bangalore)
5 - 8 yrs
₹5L - ₹7L / yr
Clinical Operation
Client Management
Healthcare

Job Summary:

This is a full-time on-site role for an Operations Manager at Connect and Heal - CNH Care in Bangalore.

We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams.


Roles & Responsibilities:

A) P&L Ownership

 -Manage the P&L for the OHC business while meeting the profitability requirements quarter on quarter


B) Clinical Operations: 

 -Conduct thorough check on all clinic requirements and ensure smooth operations 

 -Ensuring the MIS for all clinics is done on time (daily / weekly / monthly)

 -Ensure timely audits is done for all clinics 


C) Sourcing Requirements:

 -Coordinating with central sourcing team on all hiring requirements

 -Coordinating with medical governance team on staff training calendar and ensuring smooth trainings

 -Track attendance on daily basis and ensuring no service gap 


D) Client relationships:

 -Managing relationships with PAN India clients and handle client escalations

 - Liaising with different stakeholders (Marketing/sales/product) as per business requirement



Qualifications

  • Bachelor's Degree (Master’s degree preferred)
  • Proficiency in excel and experience in handling large data sets
  • Minimum of 5 years of experience
  • Excellent communication & interpersonal skills
  • Experience in healthcare industry including hospitals, clinics is a plus


Read more
Optmyzr

at Optmyzr

4 recruiters
Neena John Kurian
Posted by Neena John Kurian
Hyderabad
1 - 4 yrs
₹5L - ₹9L / yr
Onboarding
Customer Success
Customer Retention
Customer Support
SaaS
+2 more


  • Manage a portfolio of accounts and drive adoption, renewal, and expansion
  • Monitor account health and take proactive steps to drive engagement
  • Build meaningful relationships across multiple communication channels
  • Be the voice of the customers and champion their interests internally.
  • Work closely with the Product and Engineering teams to build what helps your customers.
  • Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates
  • Conduct product onboarding, training sessions, and ongoing check-ins

Requirements:


  • Undergraduate degree in any discipline
  • 1–3 years of SaaS experience in a customer-facing role
  • Fluent in written and spoken English
  • Strong problem-solving skills and ability to work under pressure
  • Smart, scrappy, and self-sufficient—able to figure things out
  • High-energy, confident, humble, and receptive to feedback
  • Adaptable and resilient in a fast-paced startup environment
  • Growth-minded with a desire to learn and expand your skill set
  • Motivated by impact and ownership


Why Optmyzr:

• A team that cultivates an environment of trust and understanding - for both customers and employees.

• Focus on high quality product development, efficiency, and building what will sell.

• Informal work environment, where people like to be mentors instead of managers.

• Very flexible and understanding team - with initiatives like “Select your own holiday list.

• Cool unorthodox perks like “Wanderlust” - where the company comps a vacation trip for employees.

• Completely bootstrapped and profitable business model, that allows us to decide our own priorities.

• Strong belief in growing sustainably, nurturing people, and having a work environment that has a happy and positive vibe.


Read more
Consulting and Technology Industry

Consulting and Technology Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Bengaluru (Bangalore)
6 - 8 yrs
₹14L - ₹19L / yr
User Interface (UI) Design
User Experience (UX) Design
skill iconFigma
Product design
Team Management
+9 more

Job Details

- Job Title: Associate Lead Designer

- Industry: Consulting & Technology

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry


Review Criteria

  • Strong Product / UI/UX Designer Profile
  • 6+ years of professional experience in UI/UX or Product Design
  • 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities
  • (Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma
  • (Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle
  • (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes
  • Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams
  • Must have Bachelor’s or Master’s in Design or equivalent


Role & Responsibilities

We’re looking for an Associate Lead Designer who excels at balancing creative vision with practical execution, guiding teams & delivering exceptional results.


If you thrive on transforming complex challenges into elegant solutions, mentoring fellow designers & building strong client relationships, this is your opportunity to shine. Your leadership will directly fuel the company’s creative excellence, client satisfaction & industry reputation.

 

Your Purpose to the Team:

  • Act as the bridge between senior leadership, design teams & clients to ensure alignment
  • Drive creative excellence across multiple projects while maintaining consistency & quality
  • Collaborate with client across all phases of the project
  • Translate business & user needs into innovative design solutions that deliver measurable results across web, mobile etc.
  • Balance creative vision with practical constraints to ensure timely & effective project delivery
  • Elevate the skills & capabilities of junior designers
  • Foster a culture of design thinking, continuous improvement & creative problem-solving

 

What You’ll Own & Drive:

  • Strategic design direction & execution across assigned projects, ensuring alignment with client objectives & brand guidelines
  • Collaboration with clients throughout project lifecycles, from discovery to delivery
  • User research initiatives that inform design decisions & create intuitive, user-centered experiences via information architecture, user stories, product designs, etc.
  • Mentorship programs for junior designers, including regular feedback sessions & skill development plans
  • Cross-functional teamwork that integrates design solutions seamlessly with development & marketing efforts
  • Quality assurance processes for all design deliverables, maintaining high standards while meeting deadlines
  • Implementation of design best practices, emerging trends & innovative approaches that differentiate our work
  • Development of design systems & reusable components that improve efficiency & consistency
  • Team productivity & morale through effective resource allocation, workflow optimization & positive leadership


Ideal Candidate

  • 6+ years of professional design experience with 2+ years leading design teams in fast-paced environments
  • Ability to balance creative excellence with business objectives & technical constraints
  • Deep expertise in user research techniques, accessible design, design systems, prototyping design tools.
  • Strong client relationship management skills with the ability to present design concepts persuasively
  • Experience in mentoring junior designers & contributing to their professional growth
  • Excellent communication & storytelling abilities that can translate complex ideas into compelling narratives
  • Collaborative approach that values diverse perspectives & fosters inclusive design practices
Read more
Healthcare Industry

Healthcare Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
6 - 8 yrs
₹22L - ₹25L / yr
Customer Success
Customer Relationship Management (CRM)
Team leadership
Client Management
Analytical Skills
+7 more

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry


Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy


Criteria:

  • Candidate should have minimum 6 years of client-facing experience.
  • Candidate should have experience in a SaaS Business Model or Health-tech domain.
  • Candidate should have worked on B2B model.
  • Candidate should have experience from SAAS or B2B companies.
  • Candidate must have minimum 2 years of experience in managing and leading teams.
  • Proven experience in Customer Success lifecycle management from pre-launch to renewal.
  • Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
  • Candidate should have experience in cross-selling and up-selling.
  • Strong client relationship management and stakeholder engagement skills
  • Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
  • Strong communication, analytical, and problem-solving skills

 

NOTE:

Any Manager / Sr. Manager candidate can work for this role.


Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

 

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.


Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 


Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

 

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

  • Be part of a successful, high-growth B Series-funded startup with patented technology
  • Work at the forefront of cutting-edge health-tech innovation
  • Trusted by 1000+ companies across industries
  • Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
  • Attractive compensation with lucrative performance-based incentives
  • ESOPs and rapid career growth with opportunities for multiple promotions in a year
  • 360-degree appraisal process for holistic performance feedback
  • Direct reporting to top management for high-impact exposure
  • Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more


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Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
3 - 6 yrs
₹2L - ₹6.5L / yr
Client Management
Social Media Marketing (SMM)
Digital Marketing

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks,marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.


Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site


Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.


Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.


Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

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Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
5 - 10 yrs
₹4L - ₹10L / yr
Client Management
Team Management
skill iconAdobe Illustrator
Adobe Photoshop
Adobe After Effects
+2 more

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company. 


Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world. 


PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager! 


Job Role:  Video Lead

Experience Level: 5+ years 

Location: Bangalore, Onsite 

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 5 Years plus.

 

Responsibilities:- 

● Creation of Social media posts, reels, etc .

 ● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences. 

● Correct errors, using editing equipment. 

● Must know motion graphics. 

● Minimum 8-10 edits in a day.

● Client interaction and team handling is a must. 

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro. 


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Insurance Industry

Insurance Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Delhi, Mumbai, Chennai, Kolkata
4 - 10 yrs
₹17L - ₹20L / yr
Relationship building
Client Management
Business Development
Sales
Lead Generation
+4 more

JOB DETAILS:

Job Role: RM Corporate Sales

Industry: Insurance

Function: Sales/Business Development

Working Day: 6

Work Mode: ONSITE

Salary: Best in Industry

Experience: 4-10 years

Location: Delhi, Mumbai, Chennai & Kolkata

 

Required Skills: Corporate Insurance Sales Expertise, Business Development & Lead Generation, Insurance Product Knowledge, Negotiation & Client Advisory, Relationship & Account Management

 

Criteria:

  • Looking for Local candidates only.
  • Need candidate from Insurance broking companies or from corporate banking who is handling Corporate salary accounts only.
  • 4 to 10 years of experience in corporate insurance sales, insurance broking, or general insurance
  • Proven track record in acquiring and managing corporate clients
  • Hands-on experience in generating leads and closing corporate insurance deals
  • Strong expertise in general insurance products (Fire, Property, Liability, Marine, Engineering, Group Health, etc.)
  • Direct experience in advising corporate clients on risk management and insurance solutions
  • Ability to prepare and present proposals to senior stakeholders (CFOs, Risk Managers, HR Heads)
  • Experience in negotiating premiums, coverage terms, and policy conditions with insurers
  • Proven capability to achieve assigned revenue, premium, and acquisition targets
  • Strong experience in managing policy renewals and premium collections
  • Demonstrated ability in cross-selling and upselling insurance products
  • Experience in coordinating with insurers and internal teams for policy placement
  • Sound knowledge of IRDAI regulations and insurance compliance requirements
  • Excellent communication, presentation, and negotiation skills
  • Ability to independently manage client relationships and meet business targets

 

Description

Qualifications & Experience:

• Bachelor’s degree in business, Finance, Marketing, or related field (MBA preferred)

• 4 – 10 years of experience in corporate insurance sales, insurance broking, or general insurance

 

We are looking for experienced professional responsible for acquiring, managing, and growing corporate clients by providing insurance broking solutions tailored to their risk management needs. The role involves identifying business opportunities, advising clients on appropriate insurance coverage, negotiating with insurers, and ensuring long-term client relationships.

 

Key Responsibilities:

Business Development & Sales

• Identify and develop new corporate clients across industries such as manufacturing, IT, logistics, healthcare, and infrastructure.

• Generate leads through networking, referrals, cold calling, and market research.

• Achieve assigned revenue, premium, and client acquisition targets.

• Prepare and deliver presentations and proposals to corporate decision-makers (CFOs, Risk Managers, HR Heads).

Client Relationship Management

• Act as a trusted advisor by understanding client business risks and insurance requirements.

• Maintain strong relationships with existing corporate clients to ensure renewals and cross-selling opportunities.

• Conduct regular client meetings and policy reviews.

Insurance Placement & Advisory

• Analyze client risk profiles and recommend appropriate insurance solutions such as:

   o Fire Insurance

   o Property & Engineering Insurance

   o Liability Insurance

   o Marine Insurance

   o Group Health & Employee Benefits

• Coordinate with internal teams and insurers to place policies on competitive terms.

• Support negotiations on premiums, coverage terms, deductibles, and claims handling arrangements.

Renewals & Cross-Selling

• Manage policy renewals by ensuring timely documentation and premium collection.

• Identify opportunities for upselling and cross-selling additional insurance products.

Market & Insurer Coordination

• Build and maintain relationships with insurance companies and underwriters.

• Stay updated on market trends, new insurance products, and regulatory changes.

Compliance & Documentation

• Ensure compliance with IRDAI regulations and internal company policies.

• Maintain accurate sales records, client documentation, and MIS reports.

Key Skills & Competencies

• Strong corporate sales and negotiation skills

• Sound knowledge of general insurance products and broking practices

• Excellent communication and presentation abilities

• Client-focused and solution-oriented approach

• Ability to work independently and meet targets

• Relationship management and networking skills

Key Performance Indicators (KPIs)

• Premium and revenue targets achieved

• Number of new corporate clients acquired

• Renewal retention ratio

• Cross-sell and upsell contribution

• Client satisfaction and relationship strength

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Insurance Industry

Insurance Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
10 - 15 yrs
₹30L - ₹40L / yr
Client Servicing
Client Management
Business-to-business sales
Sales
Business-to-business
+8 more

JOB DETAILS:

Job Role: Senior Corporate Sales

Industry: Insurance

Function: Sales/Business Development

Working Day: 6

Work Mode: ONSITE

Salary: Best in Industry

Experience: 10-15 years

Location: Mumbai

 

Required Skills: Client Relationship Management, B2B Sales & Business Development, Insurance Domain Knowledge, Negotiation & Communication Skills, Sales Target Achievement

 

Criteria:

  • Looking for Local candidates only.
  • Need candidate from Insurance broking companies only.
  • Proven experience in Insurance Sales, Business Development, or Client Servicing
  • Direct experience in generating leads and building new client relationships
  • Strong ability to assess client insurance needs and recommend suitable policies
  • Hands-on experience in managing corporate or business clients
  • Experience in coordinating with underwriting teams for policy issuance and renewals
  • Ability to manage end-to-end client lifecycle – acquisition, servicing, renewals, and claims coordination
  • Proven capability to meet or exceed assigned sales and revenue targets
  • Strong negotiation and deal-closure skills
  • Experience in maintaining client databases and preparing MIS reports
  • Ability to independently manage client meetings, follow-ups, and relationship building
  • Strong knowledge of insurance products and industry processes
  • Excellent communication, negotiation, and presentation skills
  • Willingness to work in a client-facing, field-oriented sales role

 

Description

We are looking for experienced professional in Strategic Planning, Sales & Marketing, Business Development, Product Management & Key Accounts Management, Client Servicing and Team Management.

 

Responsibilities:

• Generating Leads and Building Relationships: Identifying potential clients, contacting them, and building rapport to understand their insurance needs.

• Understanding Client Needs: Assessing a business's risk profile and recommending the most suitable insurance policies.

 

Customer:

• Send introductory mails or letters, call for appointment before the initial meeting and send thank you note and brochure to all prospective clients after the same.

• Make client lists

• Visit key existing clients on a periodical basis

• Get insurance policies issued in favor of the clients in coordination with the underwriting team and deliver the same to the clients

• Collect premium cheque on time

• Provide best possible client service with respect to all new clients by -

        o Coordinating with the underwriting team to get renewal notice issued and the renewals done on time

        o Engaging with insurance companies and coordinating with the claims team to enable settlement of claims

• Give timely inputs for MIS to management

• Classify potential customers into A-B-C category and implement the following action:

       o Cater to all requirements through close liaising with respect to A category and close

       o Liaise with B category to covert the leads

       o Maintain the C category in the database and schedule follow-up

• Selling Insurance Products: Presenting insurance options, negotiating terms, and closing deals.

 

People Growth:

• Acquire product knowledge and always keep self-updated with latest variations in product offerings

• Attend training sessions (external/ internal) and working on on-job assignments to implement new learning  

                 

External Interface: 

 Internal interface:

• Existing clients

• Employees

• Prospective clients

• Insurance companies

 

• Achieving Sales Targets: Meeting or exceeding set sales quotas and revenue goals.

• Maintaining Client Relationships: Providing ongoing support, addressing inquiries, and ensuring client satisfaction.

• Staying Informed: Keeping up-to-date with industry trends, new products, and regulatory changes.

• Knowledge: Strong understanding of insurance products, especially those relevant to corporate clients.

• Skills: Excellent communication, negotiation, and presentation skills are essential.

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Wehyb Online Services LLP
Pawan Choudhary
Posted by Pawan Choudhary
Remote only
0 - 1 yrs
₹10000 - ₹12500 / mo
Recruitment/Talent Acquisition
Communication Skills
Client Management

Company Description

Wehyb is dedicated to simplifying the complex world of HR and legal compliance. We specialize in identifying gaps in businesses' HR and legal operations and delivering practical solutions. Our goal is to be a trusted partner, helping organisations navigate these areas with confidence and efficiency.


Role Description

We are looking for a Full-Time HR Intern to join our team remotely at Wehyb. This internship will run for 6 months, with opportunities for extension or conversion into a full-time role based on performance. The position primarily focuses on recruitment operations, data management, and candidate relationship handling. This is a paid internship with performance-linked incentives.


Key Responsibilities

  • Manage end-to-end recruitment processes including job postings, resume screening, interview scheduling, and follow-ups.
  • Maintain and organize recruitment data using MS Excel and other tools – tracking applications, interviews, and performance metrics.
  • Build and maintain strong relationships with candidates, ensuring smooth communication and a positive candidate experience.
  • Draft and post job descriptions across relevant platforms.
  • Coordinate with internal teams to understand hiring requirements and improve sourcing efficiency.
  • Support onboarding activities such as documentation and orientation assistance.


Skill(s) Required

  • Recruitment & candidate sourcing
  • Resume screening, shortlisting & interview coordination
  • Drafting job descriptions and managing postings
  • Strong verbal, written communication & email etiquette
  • MS Excel & Google Sheets
  • Time management, attention to detail & team collaboration


Other Requirements

  • BBA/BCom graduates preferred
  • Strong verbal and written communication skills in English
  • Genuine interest in recruitment and talent management
  • Ability to work independently and in a team-oriented environment
  • Detail-oriented with strong data tracking and process management skills


Perks

  • Certificate
  • Letter of Recommendation
  • Flexible Work Hours
  • 6 Days a Week
  • Performance-based Job Offer
Read more
Techno Wise
Ishita Panwar
Posted by Ishita Panwar
Ahmedabad
0 - 2 yrs
₹1.8L - ₹4.8L / yr
English Proficiency
Negotiation
Client Management
Interpersonal Skills

JD – Bench Sales Recruiter


Roles & Responsibilities:

  • Handle Bench Sales / OPT candidates
  • Build and maintain strong relationships with candidate.
  • Identify suitable requirements based on candidate skills.
  • Negotiation skills to deal with the client.
  • Market and place candidates for various clients.


Requirements:

  • Experience: 0-5 years in Bench Sales / Carrier Advisor
  • Skills: Strong communication, marketing, and negotiation skills
  • Availability: Must work night shifts (7:00 PM - 4:00 AM)
  • Work Mode: 100% Onsite role at Ahmedabad, Gujarat
  • Preferred: Immediate joiners
Read more
AdTech Industry
Mumbai, Bengaluru (Bangalore), Delhi
4 - 6 yrs
₹15L - ₹20L / yr
Global delivery
Global marketing
Global Operations
Customer Success
Business-to-business
+22 more

Review Criteria:

Mandatory:

  • Strong Associate Manager – Customer Success, Account management Profile
  • Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
  • Must have experience managing clients in the outside India market (Preferrably US/America clients)
  • Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
  • Must have strong technical understanding of digital advertising / programmatic platforms/software products
  • B2B SaaS (AdTech experience is highly preferred)
  • Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.


Preferred:

  • B.E/B.Tech (IT/CSE/ECE) with MBA preferred
  • Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
  • Experience in analyzing data-driven advertising performance metrics and building optimization strategies.


Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.


  • Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
  • Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
  • Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
  • Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
  • Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
  • Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
  • Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
  • Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
  • Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.


Ideal Candidate:

  • 2-5 years of experience inthe internet/technologyindustry (mandatory)
  • B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
  • Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
  • Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
  • Accountability and personal organisation are essential
  • Experience in managing a diverse group and training each according to company standards
  • Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
  • Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
  • Self-motivated and proactive mindset with the ability to work independently and as part of a team.
  • Experience in the tech industry or a related field is highly desirable.


Perks, Benefits and Work Culture:

  • Flexible work hours and leaves
  • Salary advance
  • Maternity/Paternity leave benefits & adoption assistance
  • Butler & Concierge services
  • Team Off-sites & Celebrations


Beyond Work:

  • Insurance benefits for you and family
  • Interest-free loans
  • Gift vouchers for special moments
  • Fully-equipped Gym
  • Education Sponsorship Programs
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Nico Digital
Abhishek Banerjee
Posted by Abhishek Banerjee
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
5 - 6 yrs
₹6L - ₹12L / yr
B2B Marketing
Digital Marketing
Client Management

Key Responsibilities

  • Identify and acquire new clients for SEO, SEM, and digital marketing services
  • Generate leads through outbound outreach, networking, referrals, and other channels
  • Conduct client meetings, understand business goals, and propose tailored digital marketing solutions
  • Prepare and present proposals, commercial discussions, and close deals independently
  • Work closely with the Founder for strategy review and closure support on key accounts
  • Maintain and report sales pipeline, performance metrics, and revenue forecasts
  • Build and nurture long-term business relationships with clients

Desired Candidate Profile

  • 4–8 years’ experience in B2B Sales / Business Development
  • Experience selling SEO / SEM / Digital Marketing / Performance Marketing services preferred
  • Proven track record in lead generation and closing sales
  • Strong understanding of digital marketing concepts and ROI-driven selling
  • Excellent communication, negotiation, and presentation skills
  • Self-motivated, target-oriented, and able to work independently
  • Based in Delhi-NCR

Compensation

Competitive fixed salary + performance-based variable incentive

Excellent growth and ownership opportunities as part of our market expansion.

Reporting To

Founder / Leadership Team

Read more
Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
1 - 4 yrs
₹1L - ₹4.5L / yr
Client Management
Communication Skills

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.


Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore


Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Read more
E-Commerce Industry

E-Commerce Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
8 - 10 yrs
₹26L - ₹35L / yr
SaaS
B2B Marketing
Business-to-business sales
Business-to-business
New business development
+27 more

ROLES AND RESPONSIBILITIES:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.


KEY RESPONSIBILITIES:

  • Prepare for the sales calls including conducting research and building sales decks
  • Leading the prospective client calls, sending pitches, and closing new deals.
  • Presenting company's products as a solution to the prospective client’s business challenge/needs
  • Manage the full sales cycle from prospecting to closing for new customers
  • Should be flexible working in shifts or in different time zones
  • Excellent communication and interpersonal skills.
  • Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
  • Liaise and partner with other internal departments to manage complex sales opportunities


IDEAL CANDIDATE:

  • Graduate/Postgraduate or equivalent
  • 8-10 years of SaaS sales experience required
  • Ability to hunt new business and manage a pipeline
  • Great team player
  • Strong analytical, communication, and writing skills
  • Entrepreneurial spirit highly encouraged
  • Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
  • Great listening skills and a desire to learn proper consultative selling techniques
  • High-energy and positive attitude
  • Attention to detail and the ability to multitask while maintaining a high quality of work
  • Confidence to overcome objections and convert interest into qualified


PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Read more
Software Technology Company

Software Technology Company

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
2 - 10 yrs
₹15L - ₹20L / yr
Sales
Stakeholder management
SaaS
SAP ERP
Enterprise Resource Planning (ERP)
+12 more

Job Details

- Job Title: Enterprise Sales Manager (B2B SaaS)

- Industry: Software Technology Company

- Experience Required: 2-10 years

- Working Days: 5 days/week

- Job Location: Mumbai

- CTC Range: Best in Industry


Review Criteria

  • Strong enterprise sales executive profile
  • 2+ years of selling B2B SaaS.
  • Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).
  • Must have experience in end-to-end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
  • Must have stable career history — no frequent job hopping
  • Final round is F2F (client will handle the travel)


Role & Responsibilities

We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.

 

Key Responsibilities:

  • Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
  • Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
  • Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
  • Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
  • Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
  • Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.


Ideal Candidate

  • Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
  • Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
  • Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.

 

Skills:

  • Proven ability to meet and exceed sales targets.
  • Excellent communication, negotiation, and presentation skills.
  • Understanding of SAP/ERP systems and their applications in business processes.
  • Strong client relationship management abilities.
  • Track record of success managing large enterprise accounts
  • Track record of consistently over-achieving quota (top 10% in your company)
  • Strong interpersonal and presentation skills
  • Exceptional verbal and written communication skills
  • Ability to travel to prospects and customers if required
  • Good organizer with the ability to prioritize and multitask
  • Proven ability to manage multiple concurrent sales cycles.
Read more
Valuebound
Suchandni Verma
Posted by Suchandni Verma
Bengaluru (Bangalore)
1 - 4 yrs
₹1L - ₹5L / yr
Business Development
Lead Generation
Client Management

We’re looking for a sharp Business Development professional with a strong background in recruitment consulting to drive new client acquisition, build long-term partnerships, and grow revenue. This role is ideal for someone who understands hiring needs, sells solutions (not just resumes), and thrives in a target-driven environment.

Key Responsibilities

  • Drive new business acquisition for recruitment and staffing services
  • Build and manage a strong sales pipeline (mid to large enterprises / startups)
  • Conduct discovery calls to understand client hiring needs and propose tailored solutions
  • Own end-to-end client onboarding, commercials, and contract closures
  • Collaborate closely with recruiters to ensure delivery excellence
  • Maintain relationships with key decision-makers (HR Heads, Founders, TA Leaders)
  • Track sales metrics, forecasts, and revenue growth

Must-Have Skills

  • Proven experience in BD / Sales from a recruitment consultancy or staffing firm
  • Strong understanding of hiring models, recruitment cycles, and closures
  • Excellent communication, negotiation, and stakeholder management skills
  • Self-driven, target-oriented, and comfortable with ambiguity
  • Experience selling RPO / Contract / Permanent hiring solutions is a plus

What We’re Looking For

  • Hunter mindset with strong closing ability
  • Ability to build trust and long-term client relationships
  • Commercially sharp with a consultative selling approach

Why Join Us

  • High-growth environment with strong leadership exposure
  • Performance-driven incentives
  • Opportunity to shape and scale the BD function


Read more
Mumbai
7 - 14 yrs
₹8L - ₹18L / yr
Project Management
IT project management
Project lifecycle management
Client Management
client-facing
+10 more

About the Company

The organization is a global sports-focused data, technology, and content solutions provider with over two decades of experience delivering high-quality digital products to a large international client base. With a strong presence in the sports technology ecosystem, the company builds end-to-end fan engagement solutions including data platforms, applications, gamification, content, and video products.

The team works closely with leading sports bodies, broadcasters, and digital platforms, delivering solutions that reach millions of sports fans worldwide. The work environment is fast-paced, technology-driven, and deeply connected to the world of sports.


Role Overview

We are looking for an experienced Associate Manager / Manager – Project Management to manage end-to-end delivery of technology-driven sports projects. This is a client-facing role requiring strong communication skills, technical understanding, and stakeholder management capabilities. The role involves working closely with engineering teams to deliver complex digital solutions in the sports domain.


Key Responsibilities

  • Own end-to-end project delivery from requirement analysis, planning, execution to deployment
  • Manage technical projects involving engineering, QA, DevOps, and other cross-functional teams
  • Act as the primary client-facing point of contact and manage stakeholder expectations
  • Ensure adherence to scope, timelines, quality, and cost
  • Drive agile-based delivery and ensure project governance and reporting
  • Identify, track, and mitigate project risks and issues proactively
  • Manage multiple projects/releases in parallel when required
  • Ensure effective communication across internal teams and external stakeholders


Required Skills & Experience

  • 7+ years of experience in Project / Delivery Management
  • Strong background in managing technology projects
  • Technical educational background (Engineering or equivalent)
  • Hands-on experience working closely with engineering teams
  • Excellent verbal and written communication skills
  • Proven experience in stakeholder and client management
  • Familiarity with Agile / Scrum delivery methodologies
  • Tech-savvy with the ability to understand complex systems


Additional Requirements

  • Strong interest in sports is mandatory
  • Prior experience working on sports, gaming, media, or fan engagement projects is a plus
Read more
AXS Solutions and Consulting Pvt.Ltd.
Mumbai, Navi Mumbai
1 - 2 yrs
₹3L - ₹6L / yr
Communication Skills
Product demonstration
Client Management
Project coordination
Event Management
+5 more

Designation: Founders Office Associate

Role Description


This is a full-time, on-site role located in Mumbai for a Founders Office Associate. The Founders Office Associate will support the founders in day-to-day administrative and strategic tasks, including coordinating meetings, handling correspondence, managing schedules, conducting research, and assisting in project management. The role also involves preparing reports, presentations, and documentation, as well as contributing to strategic planning and decision-making processes.


Location - Chembur, Mumbai

Type of Job: Fulltime

Working Mode: Work From Office


Experience: 1+ yrs


Qualifications


  • Administrative and Coordination Skills: Schedule management, meeting coordination, correspondence handling
  • Research and Analytical Skills: Conducting research, preparing reports, product demos and presentations
  • Project Management and Strategic Planning Skills: Assisting in project management, contributing to strategic planning and decision-making processes
  • Excellent Communication and Organizational Skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Bachelor's degree in Business Administration, Management, or a related field
  • Experience in the technology or financial sector is a plus
Read more
MyOperator - VoiceTree Technologies
Noida
3 - 6 yrs
₹8L - ₹12L / yr
Customer Success
Customer Retention
Client Servicing
SaaS
B2B Marketing
+4 more

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.


Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.


Key Responsibilities:

  • Lead and mentor team of Customer Success Executives.
  • Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
  • Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
  • Implement and scale tech-touch engagement models for effective customer coverage.
  • Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
  • Monitor health metrics, churn signals, and client escalations; design proactive action plans.
  • Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
  • Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
  • Continuously optimize processes to enhance team productivity and customer outcomes.


Qualifications:

  • 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
  • Minimum 2+ years of direct experience leading Team Leaders / Managers.
  • Strong exposure to managing high-volume SMB customer bases.
  • Excellent strategic thinking, problem-solving, and analytical skills.
  • Tech-savvy mindset with experience implementing automation or tech-touch models.
  • Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
  • Exceptional communication and stakeholder management skills.


Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!


Benefits:

  • Career growth opportunities in a fast-growing SaaS company.
  • A competitive salary and performance-based incentives.
  • A dynamic, inclusive, and collaborative work environment.
  • Significant opportunities for professional growth and career advancement.
  • The chance to make a real impact on thousands of growing businesses in India
Read more
IT Industry

IT Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
4 - 10 yrs
₹10L - ₹20L / yr
Sales
Stakeholder management
enterprise sales
SaaS
fintech
+55 more

REVIEW CRITERIA:

MANDATORY:

  • Strong enterprise sales executive profile
  • Mandatory (Experience 1):Must have 4+ years of selling B2B SaaS.
  • Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product
  • Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
  • Mandatory (Stability): Must have stable career history — no frequent job hopping
  • Mandatory (Note): Final round is F2F (client will handle the travel)


ROLE & RESPONSIBILITIES:

We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.


KEY RESPONSIBILITIES:

  • Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
  • Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
  • Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
  • Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
  • Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
  • Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.


IDEAL CANDIDATE:

  • Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
  • Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
  • Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.


SKILLS:

  • Proven ability to meet and exceed sales targets.
  • Excellent communication, negotiation, and presentation skills.
  • Understanding of SAP/ERP systems and their applications in business processes.
  • Strong client relationship management abilities.
  • Track record of success managing large enterprise accounts
  • Track record of consistently over-achieving quota (top 10% in your company)
  • Strong interpersonal and presentation skills
  • Exceptional verbal and written communication skills
  • Ability to travel to prospects and customers if required
  • Good organizer with the ability to prioritize and multitask
  • Proven ability to manage multiple concurrent sales cycles.
Read more
MotionGility

at MotionGility

1 candid answer
Roshni Maji
Posted by Roshni Maji
Indore
0 - 1 yrs
₹1.2L - ₹1.8L / yr
Project coordination
Client Management


About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.


Location: Indore (Onsite)

Experience: 0-1 years

Number of Positions: 1

Type: Full-time


Role Overview

We are looking for a proactive and detail-oriented Project Coordinator who can effectively bridge the gap between clients and internal teams. The ideal candidate should be capable of understanding client requirements, coordinating with cross-functional teams, and ensuring smooth project execution within timelines. While experienced candidates are preferred, enthusiastic freshers with strong communication and coordination skills may also be considered.


Key Responsibilities

  • Act as the primary point of contact between clients and internal teams to understand, document, and communicate project requirements clearly.
  • Coordinate with creative, design, motion, and marketing teams to ensure timely execution of projects as per client expectations.
  • Monitor project timelines, deliverables, and milestones to ensure smooth workflow and on-time delivery.
  • Handle client communication, updates, feedback, and revisions professionally.
  • Ensure proper documentation of project briefs, changes, approvals, and deliverables.
  • Identify potential risks or delays and proactively coordinate solutions with the team.
  • Maintain project trackers, status reports, and follow-ups on ongoing projects.


Requirements

  • Strong verbal and written communication skills (mandatory).
  • Excellent client handling and stakeholder management skills.
  • Flexible with working hours based on project and client requirements.
  • Ability to understand creative and marketing project requirements and translate them into actionable tasks for the team.
  • Problem-solving mindset with attention to detail..
  • Good organizational and multitasking abilities.


Why Join Us

  • Work with a globally recognized creative and marketing team.
  • Opportunity to build and scale outreach systems for international clients.
  • Growth-focused culture with performance-based rewards.


Read more
MotionGility

at MotionGility

1 candid answer
Roshni Maji
Posted by Roshni Maji
Indore
0 - 1 yrs
₹1.2L - ₹1.8L / yr
Project coordination
Client Management


About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.


Location: Indore (Onsite)

Experience: 0-1 years

Number of Positions: 1

Type: Full-time


Role Overview

We are looking for a proactive and detail-oriented Project Coordinator who can effectively bridge the gap between clients and internal teams. The ideal candidate should be capable of understanding client requirements, coordinating with cross-functional teams, and ensuring smooth project execution within timelines. While experienced candidates are preferred, enthusiastic freshers with strong communication and coordination skills may also be considered.


Key Responsibilities

  • Act as the primary point of contact between clients and internal teams to understand, document, and communicate project requirements clearly.
  • Coordinate with creative, design, motion, and marketing teams to ensure timely execution of projects as per client expectations.
  • Monitor project timelines, deliverables, and milestones to ensure smooth workflow and on-time delivery.
  • Handle client communication, updates, feedback, and revisions professionally.
  • Ensure proper documentation of project briefs, changes, approvals, and deliverables.
  • Identify potential risks or delays and proactively coordinate solutions with the team.
  • Maintain project trackers, status reports, and follow-ups on ongoing projects.


Requirements

  • Strong verbal and written communication skills (mandatory).
  • Excellent client handling and stakeholder management skills.
  • Flexible with working hours based on project and client requirements.
  • Ability to understand creative and marketing project requirements and translate them into actionable tasks for the team.
  • Problem-solving mindset with attention to detail..
  • Good organizational and multitasking abilities.


Why Join Us

  • Work with a globally recognized creative and marketing team.
  • Opportunity to build and scale outreach systems for international clients.
  • Growth-focused culture with performance-based rewards.


Read more
Associate Allied Chemicals India Pvt Ltd
Vineeja Vinod
Posted by Vineeja Vinod
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 8 yrs
₹5.4L - ₹6.6L / yr
Sales
B2B Marketing
Sales management
Sales process
Lead Generation
+1 more

Role & responsibilities

  • Develop a customer sales pipeline and build new customer relationships
  • Work with existing customers to grow the business and find new avenues for new product and business development
  • Visit customers to learn about their ingredient needs and offer products from our large product portfolio
  • Conduct market research and build networks to find new customer opportunities
  • Follow customer requests, sampling and new project development
  • Represent the company in Business fairs, conferences, tradeshows


Preferred candidate profile

  • Bachelors in Commerce / B.Tech
  • 2+ years of B2B sales experience (chemicals, fragrances, flavours, cosmetics, ingredients preferred)
  • Proven success in customer acquisition & relationship management
  • Customer-centric attitude with strong communication & positive spirit
  • Organized, self-driven, able to work independently in fast-paced environments
  • Proficient in computers & CRM tools
  • Willingness for regular pan-India travel to meet key customers
  • Strong interest/knowledge in fragrances, flavours & chemicals
  • Innovative mindset with curiosity and big-picture thinking



Location:

  • Mumbai, India (Mumbai Office)
  • Bangalore office (Bangalore Office)
  • Delhi (Work from Home / Remote)


Structured bonus offered in addition to fixed salary

Position requires regular travel within the assigned city/region and neighboring areas



Read more
Innover Systems
Shivani Kawade
Posted by Shivani Kawade
Pune
4 - 6 yrs
₹6L - ₹10L / yr
Business Analysis
IT project management
Client Management
Agile/Scrum

Title: Senior Business Analyst (IoT & Digital Transformation)  

Location: Baner, Pune (On-site)  

Experience: 4+ Years 


We are looking for a Senior Business Analyst to bridge the gap between complex business needs and technical execution. In this role, you won't just document requirements—you will shape the future of our IoT solutions by identifying trends and turning raw data into an actionable business strategy. 


What You’ll Do 

  • Architect Solutions: Transform high-level business visions into precise functional specifications that guide our engineering teams. 
  • Innovate with IoT: Lead the discovery and evaluation of cutting-edge IoT use cases to keep us ahead of the market. 
  • Predict the Future: Utilize trend modeling and forecasting to provide the insights our leadership needs for high-stakes decision-making. 
  • Own the Lifecycle: Manage technical documentation and collaborate across departments to ensure projects move from "idea" to "impact" seamlessly. 


What You Bring 

  • 4+ years of experience in a technical BA role, preferably within the IoT or Product space. 
  • Analytical Power: Proficiency in data analysis tools and a knack for trend modeling. 
  • Clarity: An expert ability to translate "business speak" into "technical specs." 
  • Communication: The confidence to present insights to stakeholders and lead cross-functional workshops. 

 

Read more
They are a trusted growth partner to over 250 global enterpr

They are a trusted growth partner to over 250 global enterpr

Agency job
via Techno Wise by Ishita Panwar
Ahmedabad
5 - 10 yrs
₹12L - ₹13L / yr
Lead Generation
Sales and operations planning
B2B Marketing
Customer Relationship Management (CRM)
Sales Operations
+10 more

Sales Development Team Lead

Location: Ahmedabad (US Night Shift)

Department: Sales Development Operations

Reports To:Manager / Senior Manager

About our Client

They are a trusted growth partner to over 250 global enterprises, delivering high- impact marketing and sales development solutions. Our clients span industries such as Technology, Software, Retail, BFSI, Healthcare, and more. They specialize in lead generation, data intelligence, and campaign execution for B2B organizations—empowering their global sales and marketing teams with precision and scale.


About the Role

As a Sales Development Team Lead, you’ll play a hands-on role in guiding a team of Sales Development Representatives (SDRs) to meet and exceed their daily and weekly goals. This role is ideal for someone who is passionate about coaching, performance management, and operational excellence. You’ll be responsible for overseeing the day-to-day execution of sales outreach campaigns, ensuring quality standards are met, and supporting your team with the tools, training, and motivation they need to succeed.

You’ll work closely with Program Managers and other stakeholders to align campaign objectives, monitor progress, and provide feedback that helps improve both individual and team performance. This is a great opportunity for someone looking to step into a leadership role with direct impact on team outcomes and client success.


Key Responsibilities

·        Inspire and lead a team of SDRs by setting clear goals, providing real-time coaching, and celebrating wins—big and small.

·        Own campaign success by tracking daily performance metrics, identifying trends, and proactively addressing challenges to keep momentum strong.

·        Collaborate cross-functionally with Program, Operations Managers, Sales, and Customer Success teams to align on campaign goals and deliverables.

·        Drive continuous improvement by conducting regular performance reviews, creating personalized scorecards, and implementing targeted development plans.

·        Champion quality and compliance by monitoring calls, ensuring adherence to standards, and reinforcing best practices across the team.

·        Be the go-to expert for campaign knowledge—supporting SDRs with call strategies, objection handling, and product insights.

·        Streamline operations by managing team logistics such as attendance, shift planning, and lead allocation with precision.

·        Foster a positive team culture that values transparency, accountability, and professional growth.


Required Qualifications

·        Minimum 3–5 years of experience in US B2B sales development, inside sales, or business development, with at least 1–2 years in a team lead or supervisory role.

·        Demonstrated success in managing SDR teams and consistently meeting or exceeding lead generation targets.

·        Proficiency in CRM and sales engagement platforms such as Salesforce, Outreach, HubSpot, or similar tools.

·        Experience with sales performance analytics and the ability to translate data into actionable insights.

·        Excellent coaching and mentoring skills, with a track record of developing underperformers into consistent contributors.

·        Strong verbal and written communication skills, with the ability to influence across levels and functions.

·        Highly organized with the ability to prioritize and manage multiple campaigns and team needs simultaneously.

·        Familiarity with call quality assurance standards, compliance protocols, and performance improvement planning.

·        Bachelor’s degree in business, Marketing, Communications, or a related field preferred; relevant certifications are a plus.

Read more
AdTech Industry
Noida
8 - 12 yrs
₹25L - ₹40L / yr
SaaS
Account Management
Customer Success
SSP
Customer Relationship Management (CRM)
+43 more

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.


  • Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
  • Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
  • Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
  • Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
  • Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
  • Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement


IDEAL CANDIDATE:

  • Total experience 8+ Yrs
  • 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
  • Strong hands-on expertise working with top SSP platforms and publisher accounts
  • Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
  • Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
  • Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
  • Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
  • Team player with ability to work collaboratively with sales, customer success, and product teams
  • Adaptable and able to thrive in a dynamic, fast-paced environment
  • Bachelor's degree


PERKS, BENEFITS AND WORK CULTURE:

  • Competitive Salary Package
  • Generous Leave Policy
  • Flexible Working Hours
  • Performance-Based Bonuses
  • Health Care Benefits
Read more
Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
2.5 - 6 yrs
₹3L - ₹6.5L / yr
Client Management
Team Management
campign
Digital Marketing

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site


Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.


Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.


Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

Read more
Impacto Digifin Technologies

at Impacto Digifin Technologies

4 candid answers
1 recruiter
Navitha Reddy
Posted by Navitha Reddy
BROOKFEILD
2 - 4 yrs
₹5L - ₹8L / yr
Project Management
Project coordination
Project planning
Client Management

Job Title: Project Manager (BFSI) – Full Time

Experience: 2+ Years

Location: Brookefield, Bangalore Urban, Karnataka

Engagement Type: Full Time (Monday to Saturday, 9 AM to 6 PM)

Description

The Project Manager (BFSI) – Full Time role is responsible for managing and delivering IT projects within the Banking, Financial Services, and Insurance (BFSI) sector. The role requires strong project governance, execution discipline, and a solid understanding of BFSI operational and regulatory frameworks. You will oversee end-to-end project delivery while coordinating stakeholders, ensuring compliance, and maintaining high-quality outcomes.

Responsibilities

Lead and execute BFSI-focused IT projects from initiation to closure.

Develop and manage the project scope, timelines, resource plans, and budgets.

Coordinate cross-functional teams and vendors to ensure successful project execution.

Maintain clear communication with stakeholders, providing updates on risks, issues, and milestones.

Conduct project reviews, stand-ups, and status meetings to drive alignment.

Prepare documentation such as project plans, risk registers, and compliance reports.

Ensure adherence to organizational standards and BFSI regulatory requirements.

Implement corrective actions proactively to maintain delivery quality and timelines.

Requirements

Minimum 3+ years of experience in IT project management, preferably within the BFSI domain.

Proven track record of delivering IT projects within defined schedules and budgets.

Good understanding of BFSI compliance, operational processes, and technology environments.

Proficiency in project methodologies and tools (Agile, Waterfall, JIRA, MS Project, etc.).

Strong interpersonal, communication, problem-solving, and stakeholder management skills.

Ability to work independently and manage multiple tasks in a fast-paced environment.

Project management certifications (PMP, Prince2, Agile) are advantageous.



Read more
Purrple Orryx Events

at Purrple Orryx Events

2 candid answers
Monika Devnani
Posted by Monika Devnani
Remote only
2 - 4 yrs
₹3L - ₹5L / yr
Communication Skills
Customer Relationship Management (CRM)
Marketing
Sales
Client Management

About Prrowess - A vertical of Purrple Orryx

Prrowess is a creative and production powerhouse that helps brands scale their presence through engaging content, premium creative assets, and impactful marketing communication. We partner with both emerging startups and established brands to deliver high-quality creative outcomes that drive measurable business results. 


About the Role 

We are seeking a proactive Account Manager who excels in communication, coordination, and problem-solving. The core responsibility is to manage client relationships, ensure clarity across teams, and deliver projects with precision and timeliness. 


Key Responsibilities 

  • Act as the primary point of contact for client accounts. 
  • Understand client needs and communicate scope, tasks, and progress clearly across teams. 
  • Coordinate with internal teams (Creative, Marketing, Strategy, etc.) to ensure timely and high-quality deliveries. 
  • Manage project milestones, documentation, and workflow updates. 
  • Conduct client onboarding, training sessions, and product demos as required. 
  • Support clients in understanding process flows, tools, and deliverables. 
  • Handle escalation management and resolve issues proactively. 
  • Conduct regular performance review calls and maintain customer satisfaction. 
  • Manage multiple accounts while prioritizing deadlines and quality deliverables. 
  • Maintain structured status tracking and reporting. 
  • Support internal improvements and contribute to optimized operational processes. 


Skills & Qualifications 

  • 2–4 years of experience in Account Management / Client Servicing / Customer Success
  • Strong command of written & verbal communication. 
  • Proven experience working with CRM systems. 
  • Ability to conduct technical onboarding, product walkthroughs, and client demos
  • Strong organizational and multitasking capabilities. 
  • Excellent problem-solving skills with the ability to handle complex situations calmly. 
  • Leadership and team coordination experience is an advantage. 
  • Experience working with creative, digital, or production environments is preferred. 


What You’ll Love About Working at Prrowess 

  • Collaborative and creative work culture. 
  • Freedom to experiment, grow, and take ownership. 
  • Work with high-performing teams and dynamic clients. 
  • Opportunity to build long-term professional growth. 


Read more
MHFAIndia
MHFA HR
Posted by MHFA HR
Chennai
2 - 5 yrs
₹2L - ₹5L / yr
Sales
CRM
Sales presentations
Client Management

1.      Lead Generation & Outreach

  • Identify and engage potential clients using Lead generation tools like Apollo and LinkedIn Sales Navigator.
  • Plan and execute daily outreach campaigns to build brand visibility and initiate conversations.
  • Collaborate with the digital marketing team to generate leads through Social Media platforms.

2.      CRM & Data Management

  • Create and automate Sales pipelines and sales life cycle.
  • Upload, tag, and segment prospect data in Zoho CRM for streamlined tracking and reporting.
  • Monitor inbound leads from website chatbot, form submissions, and incoming calls.

3.      Follow up, Conversion & Client Engagement

  • Convert qualified leads into active customers through personalized outreach and follow-ups.
  • Implement structured email and call strategies to drive engagement and sales conversion.
  • Share weekly performance reports.

4.      Upselling & Network Expansion

  • Upsell and cross-sell products to existing clients.
  • Expand corporate network via LinkedIn and Meta to promote product offerings and strengthening relationships.
  • Track warm leads and initiate timely, strategic follow-ups to maximize conversion potential.
Read more
Vinjoh Healthcare  Pvt Ltd
Vinjoh Healthcare
Posted by Vinjoh Healthcare
Mumbai
9 - 10 yrs
₹4.3L - ₹5.8L / yr
Project coordination
Client Management

Organising appointments and meetings with Doctors/Distibutors - hospital & healthcare staff

identifying and establishing new business

negotiating contracts,New Distibutors,demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists.

undertaking relevant follow up meeting with Doctors/Clinicians/Technicians/Nurses/Distributors.  

managing budgets,reviewing sales performance

writing reports and other documents.                  

Hard working & Target oriented, willing to travel extensively

Read more
Timble Technologies

at Timble Technologies

1 recruiter
Preeti Bisht
Posted by Preeti Bisht
Delhi, Gurugram, Noida
1 - 3 yrs
₹2L - ₹3L / yr
Sales
Communication Skills
Client Management

Hi Folks,

We are urgently hiring for our team,

Position: Sales Consultant

Location: Arjan Garh and Lajpat Nagar

Address: 10/A, Inner ring road opp. Moolchand Hospital OPD, Lajpat Nagar 4, New Delhi 110024 (Lajpat Nagar) and Ramaa Hyundai Showroom Khasra Nos. 541, 542, in front of Metro Pillar No. 181, Main MG Road, Aya Nagar, New Delhi – 110047.

Experience: 1-3 years

Salary: Negotiable

Notice: Immediate joiners preferred  

For more contact us at https://www.linkedin.com/in/preeti-bisht-1633b1263/

Read more
Banking Industry

Banking Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Kochi (Cochin), Mumbai, Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹17L / yr
Project Management
skill iconData Analytics
Program Management
SQL
Client Management
+7 more

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

 

Criteria:

  • Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
  • Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
  • Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
  • Experience in process analysis, optimization, and mapping for operational efficiency.
  • Strong client-facing communication and stakeholder management capabilities.
  • Good expertise in financial operations processes and workflows with proven implementation experience.

 

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

 

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

 

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

 

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

Read more
Retail Industry

Retail Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Hyderabad, Panaji, Bengaluru (Bangalore)
8 - 12 yrs
₹15L - ₹26L / yr
Customer Success
Customer Relationship Management (CRM)
SaaS
Account Management
Key account management
+18 more

REVIEW CRITERIA:

MANDATORY:

  • Strong Customer Success, Large account management Profile
  • Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
  • Must have 3+ YOE in Team management
  • Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
  • Must be proficient in CRM and customer success tools
  • Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu


PREFERRED:

  • Retail, Manufacturing or FMCG
  • Candidates for Hyderabad knowing any other south Indian language apart from Telegu


ROLE & RESPONSIBILITIES:

  • Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
  • Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
  • Develop and execute customer success plans, including onboarding, training, and ongoing support.
  • Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
  • Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
  • Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
  • Monitor customer health metrics and proactively address any red flags to prevent churn.
  • Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
  • Stay up-to-date with industry trends and best practices in customer success management.


IDEAL CANDIDATE:

  • Bachelor's degree in Business Administration, Accounts, or a related field.
  • Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
  • Proven track record of managing and retaining high-value customers.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Proficient in CRM software and other customer success tools.
  • Ability to travel as needed to meet with customers.
Read more
Agentic AI Platform
Gurugram
1 - 4 yrs
₹10L - ₹18L / yr
Fullstack Developer
skill iconReact.js
Data Structures
skill iconJava
skill iconPython
+11 more

Review Criteria

  • Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
  • 3+ years of hands-on software engineering experience, ideally in SaaS, enterprise tech, consulting, or platform-based engineering
  • Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
  • Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
  • Experience working on API integrations, backend services, data pipelines, or workflow-based systems
  • Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
  • Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
  • Willingness to travel frequently to global client sites for deployments and solution delivery
  • B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
  • (Company) - Product Company only

 

Preferred

  • Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
  • Experience with React / frontend frameworks, low-code development, or building internal tools.
  • Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.

 

Job Specific Criteria

  • CV Attachment is mandatory
  • Provide your current CTC Breakup (Fixed + Variable)
  • What's your college name (undergraduate) and branch?
  • What's your Current Company?
  • Are you ok for traveling frequently to global client sites?
  • How many years of experience do you have in Backend development?
  • How many years of experience do you have in Frontend development?

 

Role & Responsibilities

As a Forward Deployed Software Engineer (FDSE), you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the company platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.

 

Key Responsibilities:

  • Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
  • Design, build, and deploy solutions using the company platform across data, workflows, and GenAI/LLM use cases.
  • Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
  • Collaborate closely with company’s product and engineering teams to shape platform capabilities through real deployments.
  • Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
  • Contribute to internal accelerators, templates, and best practices.

 

Ideal Candidate

Qualifications - Required:

  • B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
  • > 3 years of professional experience.
  • Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
  • Strong foundation in data structures, algorithms, and system design.
  • Excellent analytical and problem-solving skills.
  • Strong communication and ability to work collaboratively.
  • Willingness to travel frequently to client sites across the globe.

 

Qualifications - Preferred:

  • Exposure to data integration, APIs, cloud services, or workflow tools.
  • Experience with React / frontend frameworks or low-code platforms.
  • Familiarity with AI/ML concepts or GenAI tools.
  • Prior internships in SaaS, enterprise tech, or consulting environments.


Read more
Agentic AI Platform
Gurugram
1 - 6 yrs
₹20L - ₹40L / yr
Fullstack Developer
skill iconReact.js
Data Structures
skill iconJava
skill iconPython
+10 more

REVIEW CRITERIA:

MANDATORY:

  • Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
  • 1–6 years of professional experience or strong internship/project work in software engineering.
  • Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
  • Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
  • Experience working on API integrations, backend services, data pipelines, or workflow-based systems
  • Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
  • Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
  • Willingness to travel frequently to global client sites for deployments and solution delivery
  • B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
  • Product Company only


PREFERRED SKILLS:

  • Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
  • Experience with React / frontend frameworks, low-code development, or building internal tools.
  • Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.


ROLE & RESPONSIBILITIES:

As a Forward Deployed Software Engineer (FDSE) at UnifyApps, you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the UnifyApps platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.


KEY RESPONSIBILITIES:

  • Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
  • Design, build, and deploy solutions using the UnifyApps platform across data, workflows, and GenAI/LLM use cases.
  • Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
  • Collaborate closely with UnifyApps’ product and engineering teams to shape platform capabilities through real deployments.
  • Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
  • Contribute to internal accelerators, templates, and best practices.


IDEAL CANDIDATE:

QUALIFICATIONS - REQUIRED:

  • B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
  • 1–6 years of professional experience or strong internship/project work in software engineering.
  • Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
  • Strong foundation in data structures, algorithms, and system design.
  • Excellent analytical and problem-solving skills.
  • Strong communication and ability to work collaboratively.
  • Willingness to travel frequently to client sites across the globe.


QUALIFICATIONS - PREFERRED:

  • Exposure to data integration, APIs, cloud services, or workflow tools.
  • Experience with React / frontend frameworks or low-code platforms.
  • Familiarity with AI/ML concepts or GenAI tools.
  • Prior internships in SaaS, enterprise tech, or consulting environments.


PERKS, BENEFITS AND WORK CULTURE:

  • Competitive salary package.
  • Opportunity to learn from and work with senior leadership & founders.
  • Build solutions for large enterprises that move from concept to real-world impact.
  • Exceptional career growth pathways in a highly innovative and rapidly scaling environment.
Read more
Banking Industry

Banking Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Kochi (Cochin), Mumbai, Bengaluru (Bangalore)
1 - 3 yrs
₹10L - ₹13L / yr
Project Management
skill iconData Analytics
SQL Query Analyzer
Client Servicing
Client Management

REQUIRED SKILLS:

Project Management, Data Analysis, SQL queries, Client Engagement

 

MANDATORY CRITERIA:

  • Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
  • Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
  • Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
  • Experience in process analysis, optimization, and mapping for operational efficiency.
  • Strong client-facing communication and stakeholder management capabilities.
  • Good expertise in financial operations processes and workflows with proven implementation experience.

 

DESCRIPTION:

About the company:

The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.

 

POSITION OVERVIEW:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

 

KEY RESPONSIBILITIES:

  • Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
  • Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
  • Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
  • Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
  • Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
  • Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
  • Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

 

QUALIFICATIONS:

  • 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
  • Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
  • Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
  • Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
  • Proven expertise in financial operation processes and related software solutions is a plus
  • Proficiency in developing business intelligence solutions or with low-code tools is a plus

 

WHY JOIN US?

  • Opportunity to work with a cutting-edge financial technology company.
  • Collaborative and innovative work environment.
  • Competitive compensation and benefits package.
  • Professional development and growth opportunities.
Read more
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