Operations Executive

Candidates must be from a publication/media background.

Team management experience is required.

Candidate must have worked on high-traffic websites.

Proficiency in using top industry SEO tools is a must. ( including Google Search Console, Screaming Frog, Botify, and Ahrefs. ).

Must have experience in doing regular website technical audits.

Strong knowledge of Schema.org, HTML, CSS, JavaScript, HTTP status codes, and web standards is required.

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

Job description:

Job description

Qualification : Pharmacy or BSc Plain or any medical background preferred

Freshers are Eligible

a. Will be responsible for

resolution of queries

received through calls for all

queries present in the

question bank

b. Will be responsible for

validation of records

If call is not reachable then do whatsapp call

Job Types: Full-time, Fresher

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: In person

• Proven experience as a Full Stack Developer with hands-on expertise in Core Java, Angular/ React and SQL.
• Good expertise in microservices.
• Good experience in cloud platform, AWS preferred.
• Experience with RESTful services and APIs.
• Solid understanding of object-oriented programming principles.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work well in a team environment.

Avegen is a digital healthcare company empowering individuals to take control of their health and supporting healthcare professionals in delivering life-changing care.

Avegen's health management platform is being used by healthcare providers in the U.K. and India to take care delivery beyond the four walls of the hospital/clinic, ensuring that patients have access to personalized care. The platform enables better patient management leading to improved outcomes.

Responsibilities, Skills:

• Own
• Take the deliverable through lifecycle (Spec review, Test design, Test execution and defect reporting, Segregation tests in smoke, sanity, regression, Customer Issue reproduction, test case addition/update, automation to build regression suite for Customer reported issues
• Help with issue reproduction and debugging
• Keeping required documentation up to date for compliance for every deliverable

• Perform under guidance
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Track quality assurance metrics and QMS compliance
• Automate smoke, sanity and regression suite for backlog
• Expected to take initiative
• Stay up-to-date with new testing and test automation tools and test strategies
• Contribute to SDLC discussion and tweak processes to Avegen specific needs including waterfall, agile, hybrid, etc.

Educational Qualifications:

● Bachelor’s Degree in Engineering

● Additional business degree/Certification in Agile or Scrum preferred

Good to have ISTQB certification

Job Description:

            Responsible of Monitoring Team members’ daily activity

            Responsible for Manage the team, fix performance metrics and periodical performance review

            Responsible for Effectively handle employee grievances and communicate

            Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Must be having capability to work with a team or individually.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Publish progress report to management every week.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

What You Bring to the team:

• 2-5 years of working experience in game development, preferable 2D games.
• Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, user session management.
• Good knowledge of game physics and particle systems
• Experience of shipping out games on Android/ iOS and rolling out updates to them
• Ability to plan and estimate timelines of new features/ releases.
• Expert in debugging
• Strong understanding of object-oriented programming, data structure and algorithms

Extra Gems for:

• Experience of working in Product industry
• Good understanding of client/ server interaction
• Experience of working on a mobile multiplayer games on scale, will be a huge plus
• Experience with Android development / Objective C
• Open source contributions, interesting hobby projects.
• Experience optimising for memory and space
  
  

Your responsibilities would include:

• As an Associate Unity game developer, you will be part of the Unity Dev team and will be responsible for the front-end (client) side development.
• You would design, build and maintain efficient, reusable, and reliable code
• Implement new game features and services 
• Continuously improve the game quality by fixing crashes, ANRs, performance related issues to deliver exceptional experience to our users.
• Integrate third party SDKs like Analytics, Monetisation, Crash reporting etc.
• Create, debug, maintain and optimise the game, and related in-house written libraries used for the game’s development.
• Reporting to team lead regularly in clear and structured way regarding your progress. Proactive communication is a must when deadlines are getting missed.

Why Us?

• High Growth Startup environment 
• Company sponsored courses and education material
• Lots of learning opportunities 
• Work with a super-talented team of professionals
• Informal work-culture, Casual Dress Code, multiple outings and trips
• Performance Based Bonus
• Competitive Salary
• Medical Insurance for you and your family 
• Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

Job Description

• Ensure hardware quality by performing client's qualification tests on servers and components 
• Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results 
• Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification. 
• Prepare servers for test by validating HW config and updating FW 
• Provide progress updates of tests on a regular basis in task tracker 
• Attend stakeholder meetings to provide updates to open qualifications 
• Support building out diagnostic definitions for hardware failures 

Qualifications

• 5+ years of BMC test experience  
• Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU 
• Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD 
• Experience with Linux shell/bash scripting to support HW testing 
• Experience on Python automation  

• Join the product research team to develop the leading Geodata and GeoAI platform in Hong Kong
• Be part of the product team to develop web front-end interface with a focus of data and AI application
• Develop automated software in Arical data and AI pipeline
• On job training for rapid product development cycle
• Will have to deliver reliable and maintainable code
• Use analytical skills effectively for hands on problem solving
• Translate UI/UX design wireframes to actual code
• Work with UI/UX designer

• Degree or above in Computer Science, Information Systems, or related fields
• Coursework in programming, data science, machine learning, AI and databases
• Strong organizational and project management skills
• Proficiency with client-side scripting and database technology

• Knowledge of one or more system programming languages (Python, C++, Java, etc)
• Knowledge of MongoDB and other NoSQL data stores such as Redis
• Proficiency with HTML, CSS, JavaScript, cross-browser optimization
• Proficiency with one or more front-end web development framework (Bootstrap, Angular, React)
• Knowledge of one or more web-scripting languages (PHP, Rudy, Node.js etc)
• Knowledge of web-scraping library (Beautiful Soup, web driver etc)
• Knowledge of API packaging and Docker deployment
• Knowledge of app development
• Knowledge of UI/UX design

• Work from home