Operations Executive

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

Looking out for Product Marketers -2023 MBA Passouts who can join immediately.

Key Responsibilities:

• Develop and identify new ICPs, IBPs, potential buyer-in-market signals and more for new products and services we or our clients offer to the market
• Responsible for the creation and execution of end-to-end marketing campaigns to position our products as solutions for our customers and partners worldwide.
• Communicate the value of new products and services to the sales and marketing team
• Speak and present both internally and externally to promote the story of our or our client's offerings
• Develop and implement promotional activities such as promotions and product launches
• Understand the market, target customers, their needs, the competition landscape to identify growth opportunities
• Build highly engaging campaigns across user funnels to increase conversion rates
• Create messaging and hooks for the entire customer journey, top of the funnel, middle of the funnel, bottom of the funnel
• Representing the customer voice in product development, marketing and all related communications.
• Develop comprehensive marketing plans for sales and marketing teams.
• Work closely with the product/service development team to determine the most profitable course for each existing and new product.
• Help the marketing team to generate strong momentum ahead of new product launches.
• Focus on implementing programs that consistently generate new, high-quality leads for our company
• Increase our digital presence with meaningful content, messaging, and tactics

Key Requirement:

• Data-driven with keen creative capabilities
• Ability to decode, grasp, and complex technical domains and convert it into customer problem statements
• Incredible ownership, accountability, follow-up/follow-through skills
• Strong collaboration across teams
• Strong numerical and analytical aptitude.
• Ability to think and react in a high-energy, fast-paced environment.
• Good People Management skills -Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Technical aptitude and agility to learn web-based tools
• Very strong written communication and presentation skills
• Project ownership and using customer data to identify and prioritize opportunities
• MBA degree is preferred

Primary skills:

At least 3+ years of working experience on embedded firmware development

- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development

- Hands-on experience on driver development for various sensors

- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc

- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms

-Hands-on experience on software development in Bluetooth domain is added advantage

- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG

- Understanding of embedded development constraints and system performance

- Experience with programming in C/C++ and Embedded C

Engineering Manager/Technical Architect 10Yrs Plus

Skill  Set:  10 years plus as a full stack Java/JavaScript  Developer

Micro Services, Distributed Systems,

Cloud Services : AWS:(EC2,S3,Lambda,Load Balancing,Serverless)

Programming Backend : Node.js ,Spring Boot, Java

Programming FrontEnd :React.js,Angular

Queuing: RabbitMQ /Kafka

Methodologies: Agile Scrum

Responsibilities:

End to end coding ; from software architecture to managing scaling ,of high throughput(100000)RPS high volume transactions.

DIscuss business requirements and timelines with management and create a task plan for junior members

Manage the day to day activities of all team members and report their work progress

Mentoring the team on best coding practices and making sure modules are Live

on time..

Management of  security vulnerabilities 

Be a full individual contributor which means can work in a team as well as alone

Attitude:

Passion for tech innovation and solve problems

GoGetter Attitude

Extremely humble and polite

Experience in Product COmpanies and Managing small teams is a plus

Who are We??

Billion Bonds Finance 

We are a new age Finance company.We are developing the next generation digital only bank focussed towards Gen Z..!Are you the one who would like to Lead the Core team for changing the boring  User Exprience in Banking?

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain web applications using Angular
• Design, build, and maintain efficient, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with other developers and stakeholders to ensure successful project completion.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 2+ years of experience in web application development using Angular.
• Strong knowledge of Angular 2+ and TypeScript.
• Experience with Angular Material and Bootstrap.
• Knowledge of relational database design and development using SQL Server.
• Familiarity with agile development methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with Entity Framework Core.
• Experience with Azure Cloud Services.
• Familiarity with unit testing frameworks such as NUnit and xUnit.
• Experience with source control management tools such as Git.
• Knowledge of CI/CD pipelines using Azure DevOps or similar tools.

.Net developer role will involve working in all phases of the software development cycle. Build new systems with Microsoft technologies with a primary focus on C#, .NET, .Net Core,Web API, SQL, Entity Framework, Async Programing, Git, and Design patterns. Be an effective team player in a small, experienced and energetic team working on rapid and agile development schedules.

 3-5 years of experience as a developer

 3+ years in Microsoft Web-related Technologies

 Deep knowledge of the .NET Framework, .NET Core,

.Net, MVC, C#, ENTITY Framework, REST web-services

– Authentication, Authorization, Performance Tuning,

JSON, Unit testing – Nunit, Xunit

 Experience in Data Modelling, Object Oriented Designs

 Experience in integrating with other systems like Payment

gateway or third-party API or integration tools like Boomi

 Hands-on experience in SQL Server stored procedure

development and fine-tuning.

 Experience in using GitHub, project management, defect

tracking tools.

 Provide accurate status to Management/Project Managers

and escalating where appropriate

 Mentor and guide new developers and team

 Self-directed with excellent problem-solving skills

 Strong written and Oral communication skills and must be

a fast learner adapting to new technologies and frameworks.

 Review test plans with QA & drive the code reviews

within the team

 BE in CS, MCA or BSc in Math or equivalent

Benefits

Health Insurance

Accidental Insurance

Rewards & Recognition

Work-Life Balance

Free Sponsored Meal

Beyond Universe Software Technologies Pvt Ltd (BU Soft Tech) incorporated in the year 2012 is a technology services company having its offices in Chennai (2 locations)We are specializing in product engineering and digital transformation services globally. We are in a consistent growth path with year on year success. We are committed to deliver product excellence, and invest in the best software engineers, test engineers and support professionals. Being a vibrant organisation, we do things a little a differently and provide a happy, fun, progressive workplace. We are an ISO 9001:2015 & ISO 27001:2013 certified company.

Responsibilities:

•                 Formation of effective and efficient Google Ad strategies

•                 Creating, launching, and managing various PPC ad campaigns

•                 Conduct keyword research to list keywords (longtail, phrase match, exact match) to bid on.

•                 Manage budget and make the best strategies for effective bidding to make maximum ROI.

•                 Perform AB testing by creating different ad copies with different headlines.

•                 Manage bids and create campaign strategies.

•                 Create and finalize attractive and relevant landing pages for google ads.

•                 Track KPI to monitor performance.

•                 Make plans for audience targeting.

•                 Producing reports for ad management and insights.

•                 Check and monitor existing ad campaigns and make recommendations on how to optimize and update them.

•                 Prepare and produce detailed analysis and ad campaign reports and present them to the other staff.

•                 Analyze the latest marketing trends and optimize ad campaigns according to that.

•                 Suggest ways to reduce fraud clicks.

•                 Make suggestions for creative ad campaigns and templates.

•                 Execute quarterly marketing plans to meet overall business targets.

Education & Must Have Knowledge In:

•                 2 years of experience in Google Ads, online marketing, advertising, or communication

•                 Experience with social media platforms, including but not limited to Facebook, LinkedIn, Twitter, Instagram, YouTube, and more

•                 Bachelor’s Degree or Master’s in Marketing, Advertising, or Communications required

•                 Excellent creative writing skills

•                 Excellent communication skills

•                 Creative and open to new ideas

•                 Adaptable and willing to learn new techniques

•                 Should be able to work independently and multi-task

• Linux OS administrator
• Experience with WHM / Cpanel 
• Experience working on MS Azure.
• Experience with handling domain names and registrars 
• Experience with backups 
• Knowledge of cloud and dedicated computing
• Experience in setting up OS, Web server (Apache), App server (Tomcat) and its management
• Knowledge of Data security and have implemented OS security measures, deployment of security patches/ upgrades
• Knowledge of networking and cloud technologies
• Deployment of software releases, release management

• Candidates will be responsible to conduct workshops on 3D printing and designing in education institutions
•  Candidate will be resposible to develop educational content on 3D printing and 3D designing
• Candidate will be responsible to train clients on usage of 3D printers