Business Analyst

Job Description: 

Wissen Technology is looking for a skilled Automation Anywhere Engineer to join our dynamic team in Bangalore. The ideal candidate will have hands-on experience in Automation Anywhere , Document Automation , SQL , and  Python , with a strong background in designing and implementing automation solutions.   

Key Responsibilities:   

- Design, develop, and deploy automation solutions using Automation Anywhere.   

- Work on  Document Automation  to extract, process, and validate structured/unstructured data.   

- Develop scripts and automation solutions using  Python for enhanced process efficiency.   

- Optimize data processing workflows and database queries using  SQL.   

- Collaborate with cross-functional teams to identify automation opportunities and enhance business processes.   

- Perform unit testing, debugging, and troubleshooting of automation scripts.   

- Ensure adherence to industry best practices and compliance standards in automation processes.   

- Provide support, maintenance, and enhancements to existing automation solutions.   

Required Skills & Qualifications:   

- 4 to 8 years  of experience in RPA development using Automation Anywhere.   

- Strong expertise in Automation Anywhere A360(preferable).   

- Hands-on experience with Document Automation tools and technologies.   

- Proficiency in Python  for scripting and automation.   

- Strong knowledge of SQL for data processing and querying.   

- Experience in troubleshooting, debugging, and optimizing automation workflows.   

- Ability to work in an Agile environment and collaborate with cross-functional teams.   

- Excellent problem-solving skills and attention to detail.   

• Working knowledge of setting up and running HD insight applications
• Hands on experience in Spark, Scala & Hive
• Hands on experience in ADF – Azure Data Factory
• Hands on experience in Big Data & Hadoop ECO Systems
•  Exposure to Azure Service categories like PaaS components and IaaS subscriptions
• Ability to Design, Develop ingestion & processing frame work for ETL applications
• Hands on experience in powershell scripting, deployment on Azure
• Experience in performance tuning and memory configuration
• Should be adaptable to learn & work on new technologies
• Should have Communication Good written and spoken

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Summary:

We are searching for a talented and passionate WordPress Developer to join our growing team. In this role, you will be responsible for the design, development, and maintenance of high-quality WordPress websites and web applications. You will work closely with designers, project managers, and other developers to create engaging and user-friendly experiences for our clients.

Responsibilities:

• Develop and maintain custom WordPress themes and plugins using best practices and coding standards.
• Integrate third-party APIs and plugins to extend website functionality.
• Optimize websites for performance and ensure responsiveness across all devices.
• Implement best practices for website security and maintenance.
• Collaborate with designers to translate mockups and wireframes into functional websites.
• Troubleshoot and resolve website issues efficiently.
• Stay up-to-date with the latest WordPress trends and technologies.
• Assist with content management and website updates as needed.

Qualifications:

• Proven experience as a WordPress Developer with a strong portfolio showcasing your work.
• Proficiency in HTML, CSS, JavaScript (jQuery preferred).
• Experience with PHP and a strong understanding of WordPress development principles.
• Experience with version control systems like Git.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.
• A passion for creating user-friendly and visually appealing websites.

Bonus Points:

• Experience with building custom post types, taxonomies, and custom fields.
• Experience with WooCommerce or other eCommerce platforms.
• Experience with SEO best practices for WordPress.
• Experience with headless WordPress or other API-driven development approaches.

Benefits:

• Competitive salary and benefits package (health insurance, paid time off, etc.).
• Opportunity to work on a variety of challenging and rewarding projects.
• Collaborative and supportive work environment.
• Chance to learn and grow your skills with the latest technologies.
• pen_spark

• Contribute to the architecture, design and implementation of major components for OrchestrationandDay2operations management solution
• Document software design and implementation
• Innovate – stay on top of new technologies
•  Recommend and maintain technical design methodologies, processes, and standards
• Identify and resolve key technical and customer issues

• Strong programming skill in golang
• Strong understanding and experience working with grpc
•  Experience working with mongodb, redis and etcd
•  Experience delivering and consuming cloud native solutions
•  Experience writing Helm Charts and Kubernetes operator is a plus
•  Excellent Understanding of Operating System concepts and exposure working with networking constructssuchas sockets, database management, multithreaded applications
•  Solid understanding of computer architecture such as multi-core CPU scheduling, virtual memory, andcaching
•  Knowledge and experience with network and technologies is a plus (e.g. SSL/TLS, TCP/IP, HTTP, X509, PKI etc)
• Experience with container technologies like Docker, Docker-compose and Kubernetes
• Experience with cloud technologies, AWS, Azure, VMware vSphere is a plus
• Experience working with development tools and process including Git, CI/CD.
• Bachelor's degree in Computer Science and 5+ years of related experience: or equivalent experience
• Outstanding interpersonal, verbal, and written communication skills - seriously we want people whocancodebut also be on a team

• Deep understanding of technology and passionate about what you do
• Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problemsolver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meetups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of everyround)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

Delivery Manager

Job Description

1. Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
2. Develop scope and budget for projects
3. Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
4. Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
5. Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
6. Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
7. Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
8. Perform resource allocations and workload assignments according to project requirements.
9. Report project status to customers and develop required project documentation.
10. Serve as primary contact across all the projects being handled and concerns in assigned accounts

Must have skills:

1. 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
2. Basic understanding of application development technologies like Python, ML, API Integration, etc.
3. Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
4. Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
5. Proven track record of building positive and productive working relationships with customers for business growth
6. Ability to analyze and troubleshoot issues in a timely fashion
7. Ability to identify process improvements to achieve cost-effectiveness and time-saving
8. Proven ability to operate with authority and take critical business decisions to meet customer expectations.
9. Should have exceptional communication skills (verbal and written) in English

Essential Personal Attributes:

1. Must be a strong relationship builder with experience within managing all stakeholders
2. Interest in emerging technologies and how they can be applied to drive business outcomes
3. Demonstrated commercial and business focus
4. Negotiation and influencing skills utilizing a consultative approach
5. Ability to multitask and prioritize work to meet timeframes
6. Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
7. Ability to communicate technical information to non-technical colleagues and clients.
8. Excellent stakeholder management and reporting skills
9. Must be able to translate technical environments into business language
10. Strong commercial acumen

Mesky is an innovative, massive, creative, and groundbreaking social e-commerce product offering a distinctive shopping experience to users in one and only integrated platform. 

It’s a B2B2C (business to business to consumer) integrated platform providing an All-in-One experience of “Shopping and Posting”.

Job Overview:

We are looking for a passionate UI / UX Designer Technology for one of our upcoming portfolio companies building a massive new innovation product & features.
You should be a strategic thinker, an effective communicator, and an expert in technological development.

Responsibilities and Duties:

Design and Build sophisticated and highly scalable apps using flutter.
Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
Translate and Build the designs and Wireframes into high-quality responsive UI code.
Explore feasible architectures for implementing new features.
Follow the best practices while developing the app and also keep everything structured and well documented.
Manage the code and project on Git in order to keep in sync with other team members and managers.
Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.
Ensure security guidelines are always followed while developing the app.
Maintaining software through product lifecycle including design, development, verification, and bug fixes.
Perform time profiling and memory leaks assessment.

Requirements: Attributes, Experience:
B.Tech/B.E with 5+ years of experience in User Experience Design processes.

2 years preferably in e-commerce.

Experience in creating navigation maps, Interaction flows, wireframes, and Visual Design comps.

Coordination with business and marketing teams to better understand the product strategy and market positioning.

Performing client presentations at various project stages.

Creating assets for the Prototype Team/Development Team.

Coordinating with Programmer and Developer to execute the final user interfaces.

Strong Planning and Organizational Skills that go along with proper time management.

Excellent communication skills both written and verbal.

1. Manage social media handle and posts: Being into creative field the easiest way to connect with fellow artists, curators, galleries, art events, there are various ways we need to keep communication e.g. Infographics, static posts, illustrations supporting the content, art related articles, explainer videos, animations etc. writing content for all the different types of communication channels and modes.
2. Jumbish events: Where there are various communication stationery need to be prepared e.g. posters, flyers, banners, etc.
3. Jumbish Service offerings like Sales brochure, Coffee table books, Catalogs, Logo designs, brand stationeries, event merchandise like badges & caps, Book cover illustrations, Artist’s website, etc.  Content development for the various service offerings.