Role - Manager – Paid Search (Gurgaon, Bangalore, Mumbai)
Overview of job -
Our Client is the world’s largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
We are currently looking for a Manager – Performance Marketing In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories.
Reporting of the role - This role reports to the Director – Performance Marketing
What your day job looks like -
● Develop strong relationships with counterparts in regional teams (Europe, U.S., Asia)
● Support the training and growth of your team
● Enforce Search best practices with a focus on platform expertise, consistency, and quality of work delivery
● Be accountable for consistent work delivery to regional teams by ensuring a high quality of output
● Serve as point of escalation for your team and take ownership of resolving any issue
● Provide career development and coaching for your team
● Line manage 2-5 direct reports
● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
● Present strong and effective communication across all levels.
What you’ll bring:
● You are proficient in English
● You have 5+ year experience of planning and managing Search campaigns
● You have a high-level knowledge of Paid Search platforms and third-party tools (AdWords, Bing, SA360, GA, SEM Rush, Editor)
● Kenshoo, Marine, Salesforce, etc is a plus
● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed
● You have experience maintaining quality standards at scale
● You have experience providing service to local teams from a centralized location
● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
● You have excellent communication skills, both verbal and written
● You are proficient in Microsoft Excel and Google Sheets

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• Collaboration: Work closely with architects, designers, and other team members to understand project requirements and translate them into accurate REVIT families.
• Quality Control: Ensure that REVIT families meet industry standards, project-specific needs, and BIM best practices.
• Documentation: Maintain organized records of REVIT families and their associated parameters for easy access and retrieval.
• BIM Standards: Adhere to and help develop company-specific BIM standards and guidelines for family creation and management.
• BIM Integration: Assist in integrating REVIT families into project models, coordinating with other team members to ensure seamless BIM workflows.
• Model Review: Participate in model reviews to identify and resolve any issues related to REVIT families, ensuring model accuracy and consistency.
• Stay Updated: Keep up-to-date with industry trends and advancements in BIM technology, especially as it pertains to REVIT.
Qualifications:
• Bachelor's degree in Architecture, Engineering, or a related field.
• 0 to 3 years of experience in architectural practice with a strong focus on BIM and REVIT family creation , modelling and drafting.
• Proficiency in Autodesk REVIT software and demonstrated expertise in creating and managing REVIT families.
• Strong understanding of BIM principles and workflows.
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• Detail-oriented with excellent organizational skills.
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We’re Hiring: Customer Support Executive – International (Voice & Chat)
Location: Kolkata
Shifts: Rotational (Day/Night)
Experience: 1–3 Years
Department: Customer Support / Operations
Job Summary:
We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.
Key Responsibilities:
· Own end-to-end customer interactions across voice and chat (international & domestic)
· Deliver quick, accurate, and high-quality responses with a customer-first approach
· Resolve queries and issues proactively with clear follow-through
· Maintain clean and structured documentation
· Ensure high service standards, customer satisfaction,
· Operate with discipline by following SOPs, quality benchmarks, and processes
· Stay flexible and aligned with global time zones and dynamic operational needs
Required Skills & Qualifications:
· 1–3 years of experience in customer support (voice and/or chat process)
· Excellent verbal and written communication skills
· Strong problem-solving and multitasking abilities
· Ability to handle pressure and manage difficult customers professionally
· Basic computer knowledge (MS Office, typing skills)
· Good listening skills and attention to detail
· Ability to work in rotational shifts (including night shifts) and rotational week offs
Preferred Qualifications:
- Experience in BPO/KPO or international call center environment
- Exposure to global customer handling and cultural sensitivity
Shift Timings:
· Day Shift: 11am – 9pm
· Night Shift: 9pm – 7am
6 days Working (Rotational week-offs)
- Graduate+ in Mathematics, Statistics, Computer Science, Economics, Business, Engineering or equivalent work experience.
- Total experience of 5+ years with at least 2 years in managing data quality for high scale data platforms.
- Good knowledge of SQL querying.
- Strong skill in analysing data and uncovering patterns using SQL or Python.
- Excellent understanding of data warehouse/big data concepts such data extraction, data transformation, data loading (ETL process).
- Strong background in automation and building automated testing frameworks for data ingestion and transformation jobs.
- Experience in big data technologies a big plus.
- Experience in machine learning, especially in data quality applications a big plus.
- Experience in building data quality automation frameworks a big plus.
- Strong experience working with an Agile development team with rapid iterations.
- Very strong verbal and written communication, and presentation skills.
- Ability to quickly understand business rules.
- Ability to work well with others in a geographically distributed team.
- Keen observation skills to analyse data, highly detail oriented.
- Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution.
- Able to identify stakeholders, build relationships, and influence others to get work done.
- Self-directed and self-motivated individual who takes complete ownership of the product and its outcome.
● Work experience as a front end developer
● Good Understanding of Angular/React and Javascript
● Experience working with SQL & NoSQL Databases
● Hands on experience with front-end languages and technologies, such as JavaScript,
HTML5, CSS3, etc.
● Solid understanding of object-oriented development and design patterns.
● Experience in Version Control Systems like GIT, Bitbucket.
Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves
We are looking for a passionate and skilled Node.js Developer to join our dynamic team. If you're excited about building scalable and efficient backend applications using modern technologies, we’d love to hear from you!
Responsibilities
Develop and maintain server-side components using Node.js
Design and build scalable RESTful APIs
Ensure high performance and responsiveness of applications
Implement security and data protection measures
Collaborate with team members to define and deliver high-quality software
Write unit and integration tests to ensure software quality
Required Skills
✅ Strong proficiency in JavaScript
✅ Good understanding of Node.js and Express
✅ Experience with NoSQL databases, especially MongoDB
✅ Familiarity with Git and version control workflows
✅ Ability to write reusable, testable, and efficient code
✅ Experience with JWT and modern authorization mechanisms
✅ Knowledge of security and data protection best practices
✅ Strong analytical and problem-solving skills
Location : Pune
Notice Period : Immediate to 15days
JD
- Expertise Area – CMS is must
- Preference – Prior SBIC working experience
Looking for PHP Developer responsible for managing back end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
You will also be responsible for integrating the front-end elements built by your co-workers into the application.
Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities :
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications :
- Strong knowledge of PHP web frameworks especially Laravel
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML 5, and CSS 3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
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21N78E Creative Labs is a digitally-led, full service agency that helps brands be the best they can be on every medium they connect with their customers on. What that means is that the work we do gets seen on a billboard while people are stuck in traffic, shared on Facebook as they login to ‘see’ what their friends are doing, or delivered straight to their mail – snail and electronic. The clients we work on range from global companies with audiences in North America and Europe, to small start-ups who are just getting their feet wet.
The Position
We’re hiring Jr. / Sr. Copywriters who can craft communication for both traditional and digital media. Who can drive a campaign from concept to execution in collaboration with business managers, art directors and media planners.
Joining: Someone who can join immediately.
Responsibilities
- Develop research and insight driven concepts that meet the requirements of the brief.
- Create and deliver presentations that communicate the campaign thought and rollout effectively.
- Ensure copy is compliant with strategy and brand guidelines.
- Craft communication for both traditional and digital media.
- Participate in new business activities.
Skills & Experience
- 2+ years of copywriting experience, preferably at an advertising agency.
- Know how to take an idea across mediums and effectively leverage the strengths of each one.
- Good verbal and written communication skills with an eye for detail.
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