JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
Shubham Vishwakarma
Full Stack Developer - Averlon
About SunEdison Infrastructure
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Location: Bangalore
Experience: 3–5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Most AI products fail not because they lack capability, but because they don’t deliver repeatable outcomes at scale.
We are building a platform where AI agents don’t just respond — they execute workflows reliably across enterprises.
This role exists to ensure:
- We can deploy across multiple Tier-1 customers without breaking
- We can measure outcomes, not activity
- We become impossible to replace at renewal
What you’ll do
You will not manage a backlog.
You will own the product as a system that drives business outcomes.
1. Build the workflow execution platform (v2)
- Ship a platform that supports 3+ concurrent Tier-1 deployments without custom forks
- Eliminate one-off implementations — move toward configurable, reusable systems
- Ensure the product works across real enterprise environments, not ideal ones
2. Own outcome tracking and monetization layer
- Design instrumentation to track:
- Business outcomes (conversion, recovery, resolution)
- Not just interactions or usage
- Enable hybrid pricing models (Stage 2) across multiple accounts
- Ensure every deployment can prove ROI clearly
3. Convert customer reality into product roadmap
- Work directly with insurers like:
- SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
- Translate:
- Feedback
- Failure modes
- Operational friction
- into clear product priorities
- Build features that make the platform 2x harder to rip out at renewal
4. Create new AI-native product segments
- Identify workflows that were not possible before AI
- Build entirely new categories of automation and execution
- Go beyond efficiency — enable new revenue or capability layers
5. Drive cost reduction and operational efficiency
- Reduce dependency on:
- Support teams
- Manual intervention
- Move toward self-serve, reliable execution
- Target: support dependency → near zero
6. Improve activation and time-to-value
- Reduce deployment/activation time to 7–21 days
- Work closely with deployment teams to remove friction
- Ensure customers see value within weeks, not months
7. Own customer experience of the product
- Ensure live customers:
- Are satisfied
- See consistent performance
- Track and improve:
- Reliability
- Latency
- Outcome success rates
What success looks like
- Platform supports multiple Tier-1 deployments without breaking
- Outcome tracking is clear, trusted, and monetizable
- Customers can prove ROI within weeks
- Product becomes deeply embedded and hard to replace
- Activation happens in ≤ 21 days
- Support dependency drops significantly
Who you are
- You have 3-5 years of product management experience
- You have built systems, not just features
- You are comfortable working in:
- Ambiguous environments
- Customer-facing contexts
- You think in:
- Outcomes
- Trade-offs
- Systems design
What will make you stand out
- Experience building enterprise SaaS or AI platforms
- Strong understanding of:
- Workflow systems
- Integrations
- Operational constraints
- Have worked closely with customers to shape product direction
- Have built products that are used daily in production environments
Why join
- You will define how AI actually works in enterprises
- Your work directly impacts:
- Revenue
- Retention
- Product defensibility
- You will build a platform that moves from demos → real execution
What this role is not
- Not a backlog manager
- Not a feature prioritizer in isolation
- Not disconnected from customers
What this role is
- A system builder
- A translator of customer reality into product truth
- A driver of outcome-based product thinking
One question to self-evaluate
Can you build a product that works across multiple enterprise customers without breaking — and proves its value every single day?
years MS SQL Server Administration experience required
∙Provide 24x7 support for critical production systems.
∙ Provide technical leadership for the service component or the product.
∙IT Operations with strong understanding of database structures, theories, principles, and best practices.
∙Experience with Performance Tuning and Optimization (PTO), using native monitoring and third-party tools
∙Experience with backups, restores and recovery processes
∙Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
∙Assist developers with complex query tuning and schema refinement.
∙Experience in handling database corruption
∙Manage Encrypted database, TDE and SSL certificate
∙Manage PaaS and IaaS environment
∙Experience with SSIS packages, SSRS and SSAS
∙Experience working with Windows server, including Active Directory
Java
Spring BootJob Summary:
We are looking for a skilled and experienced Java Developer to join our team. As a Java Developer, you will be responsible for developing and maintaining our applications using Java, Spring framework, and other related technologies. The ideal candidate should have a strong understanding of object-oriented programming principles, as well as experience with a variety of technologies such as SQL, NoSQL, and cloud computing.
Responsibilities:
- Design, develop, and maintain our applications using Java, Spring framework, and other related technologies
- Write clean, efficient, and optimized code for applications
- Collaborate with cross-functional teams to understand user requirements and deliver high-quality solutions
- Develop and maintain backend systems using Spring framework
- Work with databases, including SQL and NoSQL
- Ensure code quality and maintain documentation
- Troubleshoot and debug applications
- Stay updated with emerging trends and technologies in Java development
- Work with other teams to deploy and maintain applications
Requirements:
- 3-7 years of experience in Java development
- Strong understanding of object-oriented programming principles
- Experience with Java, Spring framework, and related technologies
- Familiarity with databases, including SQL and NoSQL
- Knowledge of cloud computing is a plus
- Excellent problem-solving and debugging skills
- Strong communication and collaboration skills
- Ability to work independently and as part of a team
- Bachelor's degree in computer science or a related field
Key Skills:
- Strong proficiency in Java programming language
- Experience with Spring framework, including Spring Boot and Spring MVC
- Familiarity with cloud platforms such as AWS, GCP, and Azure
- Experience building RESTful APIs
- Knowledge of microservices architecture
- Familiarity with SQL and relational databases such as MySQL and Postgres
- Familiarity with NoSQL databases such as MongoDB and Redis
- Experience with messaging systems such as Kafka and RabbitMQ
- Experience with containerization tools such as Docker and Kubernetes
- Understanding of software development principles and experience with SDLC methodologies
- Experience with Git version control and build tools such as Maven and Gradle
- Familiarity with front-end technologies such as Angular and React is a plus
- Strong problem-solving and analytical skills
- Good communication and interpersonal skills
- Ability to work independently and take ownership of tasks
- Experience with test-driven development and unit testing frameworks such as JUnit and Mockito
- Familiarity with CI/CD tools such as Jenkins is a plus
- Familiarity with caching technologies such as Redis is a plus
- Working knowledge of design patterns and software architecture principles is a plus.
Go Programming (Golang)
NodeJS (Node.js)
React.js
Amazon Web Services (AWS)Software Engineer
Responsibilities
- Work with a performance oriented team driven by ownership and open to experiments.
- Learn to design systems for high accuracy, efficiency and scalability.
- Help us make decisions to shape our REST APIs for developers worldwide
- Think outside the box, adapting the latest software technologies
- Contribute to open source
- Be involved and drive product & design discussions.
- Contribute to our technical innovation by learning and sharing your knowledge with our Engineering teams
Requirements
- Graduation in any technical stream
- A minimum of (3 to 5 ) years of relevant experience
- Ability to work at all levels of the stack, from Golang/NodeJS+NoSQL/SQL to React/+HTML+CSS+Azure/AWS
- Good architectural & design skills.
- Take full ownership and responsibility for building, shipping, and maintaining core LoginRadius features, end to end.
- Design and architect complex new systems, focusing not only on performance and scalability, but also on crafting a beautiful user experience.
- Experience in Docker/Kubernetes is a plus
- Ability to build a feature from scratch & drive it to completion
- A willingness to learn new technology, whatever lets you deliver the best product
- Have worked at a product company is a plus
Founded in 2019 by VIT alumni, this B2B marketplace works with the bottomline of hotels thereby helping them boost their profits by at least 20%. It has already empowered over 1000 hotels including ITC Hotels, Radisson and Taj.
This platform is disrupting the hospitality sector by leveraging the power of omnichannel procurement.
- Generating and Managing Leads in the Hospitality Industry
- Training and monitoring the Sales team’s performance
- Designing and formulating strategies to achieve maximum Sales
- Negotiating deals and supporting negotiation from the team
- Achieving the monthly Sales targets by enabling the team .
- Preparing and submitting Sales report to the senior management.
What you need to have:
- Any graduate degree
- Proven experience in Sales and management of a Sales team
- Experience working in a startup, building the team from scratch.
- Strong leadership and communication skills
- A knack of strategizing to drive actual sales and maximize revenue
- 1-5 years of experience in building and maintaining robust data pipelines, enriching data, low-latency/highly-performance data analytics applications.
- Experience handling complex, high volume, multi-dimensional data and architecting data products in streaming, serverless, and microservices-based Architecture and platform.
- Experience in Data warehousing, Data modeling, and Data architecture.
- Expert level proficiency with the relational and NoSQL databases.
- Expert level proficiency in Python, and PySpark.
- Familiarity with Big Data technologies and utilities (Spark, Hive, Kafka, Airflow).
- Familiarity with cloud services (preferable AWS)
- Familiarity with MLOps processes such as data labeling, model deployment, data-model feedback loop, data drift.
Key Roles/Responsibilities:
- Act as a technical leader for resolving problems, with both technical and non-technical audiences.
- Identifying and solving issues with data pipelines regarding consistency, integrity, and completeness.
- Lead data initiatives, architecture design discussions, and implementation of next-generation BI solutions.
- Partner with data scientists, tech architects to build advanced, scalable, efficient self-service BI infrastructure.
- Provide thought leadership and mentor data engineers in information presentation and delivery.
JavaReact.js- Work with the team to develop user-facing web applications utilizing various languages (like Java, golang, scala, etc.), RDBMS and NoSQL Databases, and latest frontend frameworks (including React, Vue, JQuery, etc).
- Assists in the technical evaluation, design, integration (utilizing an SOA), implementation, and support of projects.
- Communicating status to the team, business, and leadership.
- Participate in Code-Reviews
Required Skills:
- Java 1.8 or higher
- JavaScript and client-side libraries (such as jQuery, Ignite UI and bootstrap, Vue.js, React, etc)
- Intellij Idea or any other development tool
- Hibernate/ ibatis
- Spring/Spring Boot
- Oracle 12c and PL/SQL
- HTML
- CSS
- Git
- Web servers like Tomcat, Jetty, etc.
Nice to Have Skills:
- .NET 4.5 or higher
- NET MVC and Web API
- Deployment Tools like Team City, Jenkins, Octopus, etc.
- Experience Required:
- Minimum of 5 years of hands-on Java experience.
- Excellent understanding of web technologies.
- Experience developing REST-based web services
- Strong understanding of source control systems such as GIT knowledge of creating and managing GIT flows a plus.
- Basic knowledge of distributed systems a plus.
- Strong database skills using Oracle and PL/SQL.
- Excellent oral and written communication skills.
- Strong organizational skills and detail-oriented
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
*************PLEASE DO REFER YOUR FRIENDS*************
AngularJS (1.x)
Angular (2+)
JavascriptRequirement::
• Be an individual contributor to the team, work on sprint tasks related to Front End Development
• Develop features as per requirements and design, own the feature developments till production
• Interact with backend team on finalizing the APIs and work on integrating them
• Never miss to write unit tests and keep the coverage healthy
• Take the lead to maintain re-factor and if necessary, throw away legacy frontend code
• Review other's code and get your code reviewed as well
• Plan the code and approach first then start writing the code
• Taking pride in the work you have accomplished and showing it to the customer
• Stepping out of your comfort zone at times
• Avoiding the desire to take shortcuts at times instead maintain the consistency in how we approach solutions to ensure successful outcomes.
• Avoid the temptation to think that a difficult situation will be resolved simply by the passage of time and without the hard work of addressing root causes
Website - https://praxinfo.com/">https://praxinfo.com/
MongoDB
Python
Scala
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon