Customer Experience Champion

The candidate should have extensive experience in designing and developing scalable data pipelines and real-time data processing solutions. As a key member of the team, the Senior Data Engineer will play a critical role in building end-to-end data workflows, supporting machine learning model deployment, and driving MLOps practices in a fast-paced, agile environment. Strong expertise in Apache Kafka, Apache Flink, AWS SageMaker, and Terraform is essential. Additional experience with infrastructure automation and CI/CD for ML models is a significant advantage.

Key Responsibilities

1. Design, develop, and maintain high-performance ETL and real-time data pipelines using Apache Kafka and Apache Flink.
2. Build scalable and automated MLOps pipelines for training, validation, and deployment of models using AWS SageMaker and associated services.
3. Implement and manage Infrastructure as Code (IaC) using Terraform to provision and manage AWS environments.
4. Collaborate with data scientists, ML engineers, and DevOps teams to streamline model deployment workflows and ensure reliable production delivery.
5. Optimize data storage and retrieval strategies for large-scale structured and unstructured datasets.
6. Develop data transformation logic and integrate data from various internal and external sources into data lakes and warehouses.
7. Monitor, troubleshoot, and enhance performance of data systems in a cloud-native, fast-evolving production setup.
8. Ensure adherence to data governance, privacy, and security standards across all data handling activities.
9. Document data engineering solutions and workflows to facilitate cross-functional understanding and ongoing maintenance.

YoHo Designs Pvt Ltd is a startup company located in Bengaluru, specializing in interior design solutions. Our mission is to provide our clients with affordable and durable interior designs that suit their preferences. Our goal is to grow to 100 employees and have 3 experience centers in Bengaluru within a year, with plans for further expansion in multiple cities. We are founded by young entrepreneurs with experience in running successful businesses.

Role Description

We are looking for a full-time Interior Sale's Associate role in Bengaluru who will be responsible for interacting with customers, helping them choose designs, and matching their preferences. They should have excellent communication skills, a flair for design, and the ability to work within a team. As it is an on-site role, the candidate should be based in Bengaluru.

Qualifications

Bachelor's degree or relevant experience in interior design or a related field.

Experience in sales or customer service is preferred.

Excellent communication and interpersonal skills to interact with customers.

Ability to provide expert advice based on customer preferences while also being able to work within a team and with designers.

Passion for design and keeping up with industry trends and developments.

Proficient in relevant software and tools such as AutoCAD, SketchUp, and Adobe Creative Suite.

Performance Marketing Specialist 

Job Type: Full-time (On-site)

Location: Coimbatore

Experience: Minimum 7 - 10 Years

(With 2 years Experience in Edu Tech)

KGiSL Educational Institutions seeks a seasoned Performance Marketing Specialist to spearhead our Lead generation initiatives. As a pivotal member of our leadership team, you will devise and execute comprehensive paid marketing strategies across prominent channels, including Google Ads, Facebook Ads, and LinkedIn Ads, to drive lead generation, conversions, and brand visibility.

Key Responsibilities:

- Paid Marketing Strategy Development: Craft and execute paid marketing campaigns to drive lead generation, conversions, and business growth.

- Campaign Optimization: Manage and optimize campaigns for performance marketing, ensuring maximum ROI and campaign efficacy.

- Team Leadership: Lead, mentor, and develop a high-performing paid marketing team, fostering a culture of innovation and collaboration.

- Performance Analysis: Analyze campaign performance, providing actionable insights and data-driven recommendations to optimize marketing efforts.

- Budget Management: Effectively manage paid marketing budgets, allocating resources to maximize ROI and achieve business objectives.

Requirements:

- Minimum 7-10 Years of Experience: Proven expertise in paid marketing, digital marketing, or a related field, with a strong track record of successful campaign execution.

- Technical Proficiency: Familiarity with tools and platforms used for lead generation, social media marketing (SMM), search engine marketing (SEM), and performance marketing.

- Leadership and Analytical Skills: Strong leadership, analytical, and problem-solving skills, with the ability to drive business growth and innovation.

Preferred Qualifications:

- Edtech Experience: Prior experience in the Edtech sector is highly desirable.

- Immediate Joiners: Candidates available for immediate joining are preferred.

What We Offer:

- Competitive Compensation: A competitive salary structure.

- Comprehensive Benefits: A comprehensive benefits package, including health insurance

- Professional Growth: Opportunities for professional growth, development, and career advancement.

- Dynamic Work Environment: A dynamic and collaborative work environment that fosters innovation and creativity.

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
• 
  

Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

• Experience : 5-10 yrs
•  Past experience in working with any product start-up is a plus.
•  Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.
•  Familiarity with JavaScript frameworks such as Angular JS, React, and others.
•  Knowledge of Node.js and frameworks available for it such as Express (recommended).
•  Good understanding of asynchronous request handling, partial page updates, and AJAX
•  Understanding of REST Services.
•  Experience with Redis.
•  Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.
•  Proficient understanding of serverless programming.
•  Proficient understanding of code versioning tools, such as Git.
•  Good problem-solving skills.
•  Attention to detail.

Develop and implement comprehensive online marketing strategies to

achieve company objectives.

 Manage and optimize online advertising campaigns, including PPC, display ads, and remarketing.

 Conduct keyword research and monitor SEO performance to improve organic search rankings.

 Plan and execute email marketing campaigns, including segmentation,content creation, and performance analysis.

 Manage social media channels, create engaging content, and monitor

community engagement.

 Create and optimize landing pages and conversion funnels to maximize lead generation and customer acquisition.

 Analyze website traffic and user behaviour using web analytics tools to identify areas for improvement and conversion rate optimization.

 Collaborate with the content team to develop high-quality, SEO-friendly content for websites, blogs, and other digital platforms.

 Stay up-to-date with industry trends, best practices, and emerging digital marketing technologies.

 Monitor and report on the performance of online marketing campaigns using analytics tools and prepare regular reports for management.

 Assessing the online user experience and developing strategies to increase NPS.

 Monitoring and maintaining the media budget.

QUALIFICATIONS  Bachelors' degree in marketing, business, or a related field.

 Proven experience in online marketing, preferably in a managerial role.

 Strong understanding of digital marketing channels, including SEO, PPC, email

marketing, and social media.

 Proficiency in using marketing automation tools, web analytics platforms, and

content management systems.

 Knowledge of HTML, CSS, and website optimization techniques.

 Excellent analytical skills with the ability to interpret data and make data-

driven decisions.

 Strong project management skills with the ability to prioritize and manage

multiple projects simultaneously.

 Excellent written and verbal communication skills.

 Creative thinking and problem-solving abilities.

 Up-to-date with the latest digital marketing trends and best practices

Job description

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise with vendors and other IT personnel for problem resolution

Requirements:

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
• Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
• Solid Cloud experience AWS and Google Cloud
• Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
• Experience with monitoring systems
• Experience with automation software (e.g., Puppet, cfengine, Chef)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Solid networking knowledge (OSI network layers, TCP/IP)

Website : https://www.kapturecrm.com/

Company Overview: Vision 360 Visionary Business Solutions Private Limited is a rapidly growing business consulting firm that provides comprehensive solutions to businesses in various industries. We are committed to providing our clients with exceptional service and innovative solutions that help them achieve their goals.

Job Overview:

We are looking for an experienced HR Manager to join our team. The HR Manager will be responsible for managing all aspects of human resources, including but not limited to recruitment, employee relations, performance management, compensation and benefits, and compliance. The successful candidate will be a strategic thinker with excellent communication and leadership skills.

Key Responsibilities:

• Develop and implement HR policies and procedures that are aligned with the company's goals and objectives.
• Manage the full cycle of recruitment, including sourcing, screening, interviewing, and onboarding new employees.
• Foster positive employee relations and provide guidance and support to employees on HR-related matters.
• Manage performance management processes, including setting goals, conducting performance reviews, and developing performance improvement plans.
• Manage compensation and benefits programs to ensure competitiveness and compliance with relevant laws and regulations.
• Ensure compliance with labor laws and regulations and maintain accurate HR records.
• Develop and implement employee training and development programs.
• Oversee the administration of the company's employee engagement programs.
• Develop and maintain effective relationships with key stakeholders, including managers, employees, and external partners.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration or a related field.
• At least 5 years of experience in HR management, preferably in a consulting or professional services environment.
• Strong understanding of HR policies, practices, and regulations.
• Excellent communication and interpersonal skills.
• Demonstrated leadership skills and ability to manage a team.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

We offer a competitive salary package, a positive and dynamic work environment, and opportunities for growth and development. If you are passionate about HR and are looking for an exciting new opportunity, we encourage you to apply for this position.

You are required to possess good knowledge of PHP and experience in Laravel repository.

Responsibilities and Duties:

• Work alongside a broader team with a focus on Design, UX, Optimization, Back End processes, DevOps Efficiency with the goal of delivering high-quality projects using the latest tech stack.
• A keen eye for detail, along with a passion to deliver quality, customer-focused solutions is absolutely essential.
• Championing Web Development: You will be responsible for handling web development from ideation to production.
• Collaboration with product manager and other developers, owning a large part of the process from problem understanding to shipping the solution.
• Contribute best-in-class programming skills to develop highly innovative, consumer-facing web products.

Key Skills:

PHP MVC Framework Laravel, API Integration and Development, HTML5, CSS3, JavaScript, Version Control Systems, Repository Management, Basic understanding to work on AWS 

Required Experience and Qualifications:

Desired Profile:

• Great skills in PHP MVC framework Laravel.
• Extensive Experience in API integration and development is required.
• Experience in HTML5, CSS3, and JavaScript is required.
• Experienced with version control systems and repository management.
• Experience working and configuring AWS is a huge plus. but a basic understanding to work on AWS is required.
• Passionate about writing clean, efficient, and maintainable code.
• Strong analytical and debugging skills and experience building consumer systems at scale.