
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

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Job Title: Database Administrator (PostgreSQL)
Experience: 3 to 6 years
Location: Gurgaon (Hybrid)
Employment Type: Full-time
Job Description:
We are seeking a skilled Database Administrator (DBA) with expertise in PostgreSQL and strong RDBMS concepts. The ideal candidate will be responsible for database performance monitoring, optimization, automation, and interaction with development teams to support business requirements.
Key Responsibilities:
1. Database Administration & Management
- Manage, configure, and maintain PostgreSQL databases ensuring high availability and reliability.
- Implement Primary-Slave replication architecture and ensure smooth data synchronization.
- Work with AWS RDS for PostgreSQL database hosting.
- Automate database backups and manage release versions for database changes.
- Implement point-in-time recovery (PITR) backups in AWS RDS to ensure data integrity and disaster recovery.
2. Performance Monitoring & Optimization
- Regularly monitor database health and performance metrics.
- Analyze and optimize slow queries to enhance application performance.
- Fine-tune database performance using configuration parameters, buffers, connections, Disk IOPs, and memory.
3. SQL Development & Optimization
- Write, optimize, and maintain stored procedures, SQL functions, and SQL Views.
- Implement indexing strategies to improve query performance.
4. Collaboration & Requirement Analysis
- Work closely with application developers and business analysts to understand new product requirements.
- Provide recommendations on database design and architecture for scalable solutions.
5. Database Security & Compliance
- Implement best practices for database security, access control, and data integrity.
- Ensure compliance with data governance and security policies.
6. Automation & Maintenance
- Automate database maintenance tasks such as backups, indexing, and archiving.
- Establish monitoring and alerting systems to proactively address database issues.
Technical Expertise Required:
- 3 to 6 years of experience as a Database Administrator (DBA).
- Strong knowledge of PostgreSQL and RDBMS principles.
- Experience in writing stored procedures, SQL functions, and SQL Views.
- Hands-on experience in query optimization and performance tuning.
- Understanding of Primary-Slave architecture and replication setup.
- Knowledge of database configuration tuning (buffers, connections, Disk IOPs, Memory, etc.).
- Experience in automating database backups and version control for DB changes.
- Familiarity with AWS RDS for PostgreSQL and point-in-time backup (PITR).
- Experience in cloud-based database solutions (AWS RDS, Azure, GCP).
- Strong problem-solving and analytical skills.
Preferred Qualifications:
- Experience in high-availability solutions and disaster recovery strategies.
- Exposure to NoSQL databases is a plus.
- Experience with database migrations and upgrades.
pair of eyes to our financial reporting and budgeting processes, supporting key decision making
in every function. You will be working to ensure financial compliance to policies. Delivering
financial analysis and reports will also form a significant part of the role.
Must Have Background for this Role:
• 7+ Years of experience
• Chartered Accountant
• Proven experience in finance management.
• Sound knowledge of accounting fundamentals
• Auditing experience.
• Compliance oriented.
Required Skills for this Role:
• Managing all finance and accounting operations
• Coordinating and directing the preparation of the budget and financial forecasts and
report variances
• Preparing and publishing timely monthly financial statements
• Coordinate the preparation of regulatory reporting
• Research technical accounting issues for compliance
• Monitoring internal controls.
• Overseeing and preparing income statements.
• Participating in budgeting processes.
• Managing financial transactions.
• Streamlining accounting functions and operations.
• Developing plans for financial growth.
• Evaluating and managing risk.
• Coordinating audit processes.
Required Skills (Technical Competency):
- Solid understanding of Object-Oriented Design and Programming.
- Hands-on experience in Software development in C# [Desktop Applications].
- Strong expertise in OOPS, basic design skills.
- Experience in C#, Winforms is must,
- Knowledge in PRISM, MVVM, LinQ.
- Expertise in multi-threaded programming.
- Strong logical and analytical skills.
- Experience of software development process.
- Expertise in development, testing and debugging skills.
- Knowledge of design patterns and its usage and tools like Visio.
- Experience in UML, SOLID.
- Experience in unit testing frameworks like NUnit.
- Expertise in troubleshooting bugs and finding solutions.
- Strong abstraction, analytical and problem-solving skills.
- Working with multisite teams, Quality conscious and Process Oriented.
Roles & Responsibilities :
- You’ll work as part of the software engineering team along with other front-end, back-end, mobile app, QA teams & you will also closely work with the founder.
- You should be able to take the ownership of a project end to end.
- Your primary focus will be to build, implement & maintain the complete back-end stack of the product.
- You will create production grade code and will implement the solutions which run bug free.
- Participate in product development discussions and product development road-maps.
- Collaborate with members across departments to identify and build on improvements to product, process and systems.
- Required Experience and Qualifications:
- 2 to 6 years of software development experience.
- Experience of working on application architecture design will be preferred.
- Experience of working in at least 1 or 2 projects, managing or leading the entire tasks.
- Experience in Docker/Kubernetes, Agile methodologies & CI/CD automation process.
- Knowledge of Queueing technologies like Kafka, RabbitMQ, ActiveMQ, Version control using Git.
- Experience in microservices architecture, in-memory systems like Redis and basic knowledge of Linux/Unix systems.
- Experience of building applications processing large volumes of streaming data will be preferred.
- Experience from a middle size company or from a startup will be preferred.
- BE/MCA/MSc in Computers/Information technology with a good academic record.
Key Skills:
- Java, & Spring boot
- Hibernate
- Spring Boot JPA
- Object Oriented Programming
- MySQL & MongoDB
- Jenkins
Perks & Benefits:
- Great learning, innovative and development platform.
- Remote work and flexible timings.
- Reimbursement of the online learning courses on certification.
- Medical insurance coverage for you and the dependence.
- Five Working days per week.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Analyzing the marketplace to find capable manufactures who provide the best product cost, quality and delivery objectives insuring maximum bottom-line impact
- Managing the end-to-end RFx process, Supplier selection including negotiating the best cost and contract
- Managing the supplier relationship on an ongoing basis including holding the supplier to quality and compliance requirements
- Developing negotiation strategies to deliver against business objectives and achieving sustainable relationships with suppliers. This includes periodic rebidding to ensure our costs remain competitive
- Developing risk mitigation strategies including contingency plans, lead-time reductions and supply chain efficiencies
- Being responsible for selecting suppliers that can reliably deliver products on spec at high quality levels and targeted costs.
- Regularly monitoring key aspects of factory and supplier performance levels through a scorecard and audit process.
- Interacting with multiple internal and external stakeholders and regularly updating leadership on progress
- 3+ years experience in strategic sourcing, supply chain management or supplier management
- Bachelor’s degree - BE/ BTech
- Experience in supplier negotiations
- Understanding technical requirements and translating them to business/ sourcing parameters is a must
- Smart, creative thinker and problem-solver, fast learner, with demonstrated initiative
- Willingness to adapt to fast changing situations encountered in startups
- Strong writer and communicator, excellent listener, with superior sales skills and comfort regularly interacting with strangers
- MBA from a reputed college
- Experience in consumer electronics and good understanding of electronics manufacturing
- Prior experience in setting up sourcing programs, supplier management scorecards and dashboards



Full Stack Developer Job Description
We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developer is responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Full Stack Developer Responsibilities:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
➢ Evaluate customers skills, needs and build productive long lasting relationships
➢ Negotiate the terms of an agreement and close deals
➢ Meet personal and team sales targets,
➢ Generate or follow through sales leads

● Be able to work in a product-based and fast-paced environment
● Have prior experience working on at least 3 mobile applications
● Android Development : Minimum 3 years of experience
● Flutter Development : Minimum 1 year of experience
Roles and Responsibility :
● Should be a pro at UI, UX concepts and be aware of all latest trending UI and Interactive
● Understand and have experience in Android Material and Flutter
● Experience in object-oriented analysis and Designed and implemented User Interface
using Storyboard and Manual
● Translate designs and wireframes into high quality
● Design, build and maintain high performance, reusable, and reliable Java
● Strong knowledge of Android UI design principles, patterns, and best
● Ensure the best possible performance, quality, and responsiveness of the
● Identify and correct bottlenecks and fix
● Help maintain code quality, organization, and
● Experience working with software developers or digital design
● Work alongside QA to provide fixes for Android device-specific
● Experience on working with different multi-screen resolution
● Be able to create world-class apps with trending UI, UX and Interactive methods

- Experience in web development with AngularJS
- Experience working with RDBMS such as Oracle, SQL Server, PostgreSQL.
- Experience in SOAP/RESTful web services. javaScript, CSS, HTML, JSON, JQuery, AngularJS

