
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

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SAP BTP Developer
Bangalore-Hybrid
Fulltime
Skills & Requirements:
- Extensive technical delivery experience in SAP projects
- Experience in developing and implementing SAP technical standards & processes
- Good knowledge in the following technology areas:
- SAP Business Technology Platform Architecture
- SAP ECC6 & S/4 HANA
- SAP Integration
- SAP on Hyperscalers
- SAP on Azure.
- FIORI
- SAP Cloud application programming.
- Java node.js
- HTML5
- UI5
- SAP BTP skills added advantage.
- Github knowledge is plus.
- Good stakeholder management skills and ability to contribute technically to multiple ongoing projects.
- Ability to work with virtual teams and across diverse cultures to deliver results.
- Conversant in English, spoken and written, with proven communication and interpersonal skills.
- Substantial experience consulting, problem management and detailed analysis of technical issues
- Have experience of working with outsourced partners.
· Understand the SAFE ways of working and have experience to work in an agile way
· Conceptual understanding of networks (routers, firewalls, ip networks)
· Concepts of SDI integration with SCP and other source systems
· Fiori Configs for SAP BTP/SCP CF
· Understand OSI model (application vs network)
· Understand API’s and managing API’s
· Have knowledge of scripting languages and automation
· Experience with remote product administration, maintenance, troubleshooting and upgrades
· Security vulnerability notes & CVE notes – Assess impact, relevancy and plan and deploy remediation
· Knowledge of platforms like Azure, AWS or BTP
· Knowledge of SAP HANA administration, Cloud Integrations
Working Experience with Cloud SDK Java and Node JS
Mandatory (Experience 1): Must have 5+ years of hands-on designing experience especially in print and visual communication projects.
Mandatory (Experience 2): Must have proven conceptualisation and visualization skills, with the ability to convert briefs, raw data, and ideas into engaging visual creatives while maintaining brand messaging and design consistency.
Mandatory (Experience 3): Must have client interaction and team management experience, including coordinating with designers, art directors, project managers, and clients to ensure timely and high-quality creative deliverables.
Mandatory (Tech Skills 1): Must have strong knowledge of design principles, typography, color theory, layout design, and print production standards, with the ability to sign-off or review final deliverables.
Mandatory (Tech Skills 2): Must have hands-on experience in handling multiple creative tools and design workflows independently
Mandatory (Portfolio): Strong portfolio of Print Media / Creative Portfolio showcasing branding, marketing collaterals, brochures, presentations, or other high-quality visual design projects that demonstrate conceptual thinking and software proficiency.
Mandatory (Work Environment): Must be willing to work full-time from office and be flexible for rotational monthly shifts (including night shifts) as per business requirements.
- Strong Angular Developer Profiles
- Mandatory (Experience 1) – Must have 2+ years of experience in frontend development using Angular 8 or above.
- Mandatory (Experience 2) – Must have strong proficiency in JavaScript, TypeScript, HTML5, and CSS3.
- Mandatory (Experience 3) – Must have experience in UI development with Bootstrap and building responsive pages.
Preferred
- Preferred (Company) - Product Companies
- Preferred (Education) – B.E./B.Tech or M.E./M.Tech in Computer Science (or related).
- Preferred (Experience) – Experience with .NET Core for backend integration
Key Responsibilities:
· Greet and assist visitors in a professional and friendly manner
· Handle incoming calls and route them to the appropriate departments
· Maintain visitor records and front desk registers
· Manage courier dispatch and incoming mail
· Coordinate with internal teams for meeting room arrangements
· Maintain office cleanliness and reception area decorum
· Assist HR/Admin team with basic administrative tasks
· Handle basic inquiries and provide accurate information to clients and walk-ins.
Requirements:
· Male candidate preferred
· Minimum qualification: Graduate
· Good communication skills (English)
· Basic knowledge of MS Office (Word, Excel)
· Well-groomed with a professional attitude
· Punctual and disciplined
· Prior experience as a receptionist/front office executive is an advantage
· Good interpersonal and organizational skills
· Ability to multitask
Job Title: Senior Java Developer - Experience: 4.5 + years
Roles and Responsibilities:
· Translate application storyboards and use cases into high-quality, efficient code.
· Design, develop, and maintain clean, reusable Java code.
· Take full ownership of modules, ensuring timely deployment to production.
· Optimize application performance, quality, and responsiveness.
· Identify and resolve bottlenecks, bugs, and technical issues.
· Maintain high standards of code quality, organization, and automation.
· Write well-structured, testable, and efficient code.
· Investigate new technologies and approaches, presenting them for architectural review.
· Participate in code reviews and provide constructive feedback to peers.
· Stay current with the latest technologies and trends.
Desired Candidate Profile:
· Strong proficiency in Core Java (OOP, Collections, Threads, Regular Expressions, Exception Handling).
· Solid understanding of object-oriented programming.
· Ability to write clean, readable Java code.
· Knowledge of scalable application design principles.
· Strong experience with Relational Databases, SQL, and ORM technologies (e.g., MySQL, Hibernate).
· Proficiency in software design and development using Java, J2EE, Spring Boot, Spring Security, and Hibernate.
· Experience with test-driven development.
· Familiarity with CI/CD processes for build and deployment.
Must-Have:
· Java 8/Java 11 experience.
· Expertise in the Spring Framework.
· Hands-on experience with relational databases (Oracle/MySQL/PostgreSQL/SQLServer).
· Proficiency in building scalable REST APIs (capable of handling 20k+ simultaneous users).
· Willingness to work with new technologies.
· Strong communication skills.
Nice to Have:
· Experience with React JS, and JavaScript framework.
· Microservices architecture knowledge.
· Familiarity with Redis, AWS S3, AWS Lambda, and NoSQL databases.
· CI/CD experience.
Brilworks will support your growth in these areas where necessary! :)
• Job Title:- PHP Developers
• Exp.:- 2-4 years
• Job Type: Full-time
• Office 10 to 7:30pm
Skills:-
• Strong experience with PHP / WordPress / Laravel. Laravel is a must.
• Strong experience with JavaScript / JQuery
• Experience with HTML / CSS
• Experience with MySQL with profiling and query optimization and Linux understanding is a must.
• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
• Strong skills in PHP based framework
• Developers with deep knowledge and experience of building WordPress CMS websites, plugins, theme development & customization.
• Experience with MVC, Entity Framework, Webform, Web API, and business layer and front-end technologies Understanding of front-end technologies such as HTML5, CSS3
• Knowledge in AngularJS, NodeJS, MongoDB preferred.
• Solve complex performance problems and architectural challenges.
• Keep abreast of new trends and best practices in web development.
Job brief
We are looking for a Mobile App developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Mobile App developer, you should be comfortable around React Native, Javascript, React / Vue, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
- Work with development team to ideate software solutions
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
Requirements
- Proven experience as a React Native App developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with MERN / MEAN
- Knowledge of React Native, Javascript
- Knowledge of JavaScript frameworks like Node.js, ES6
- Familiarity with MongoDB, web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, Statistics or relevant fie
Assistant Manager Operations - Books Domain
Roles and Responsibilities:
∙ Books warehouse operations and expert in managing inventory, keeping track of book sampling and distribution, having experience in handling complete distribution channel
∙ Knowledge in Office Productivity Tools - MS Office, Open Office, Google App
Desired Profile of Candidate:
∙ Good communication skills (Hindi and English), Customer Service,
∙ Problem Solving, Logical Reasoning, Good Analytical Skills, Documentation Skills, Listening, Phone Skills, Multi-tasking,
This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
At Toddle we help teachers do better what they do best - teach!
We do this by creating intuitive technology tools that empower teachers across all stages of teaching and leaning. Our mission is to amplify teaching for 60 million K-12 educators globally and support them in delivering meaningful and personalised learning experiences.
Our first product is a collaboration platform for IB PYP teachers. Be it curriculum planning or parent communication, student portfolios or reports creation, Toddle makes working together simple and fun. Within 5 months of launch, Toddle is being used by 70+ IB schools across the world with an ARR of USD 300 thousand. All our growth has been 100% organic and fuelled by positive word of mouth. Given this encouraging takeoff, we are confident that Toddle is ideal for the needs of progressive educators across the world. Over the next 2 years, our goal is to become the preferred teaching partner of more than 50% K-8 teachers across the world.
Job Description
We are looking for a passionate and skilled Frontend Engineer, one who partners with us in creating beautiful products for teachers, students and parents alike. As a Frontend Engineer, you will play a major role in designing, developing and deploying high-quality web platforms. In this multifaceted role, you will get the opportunity to work along curriculum experts, teachers, and students, and user-test the product in real school settings.
Required Skills:
• Frontend: ES6, HTML5/CSS3, React, Redux/Apollo, Sense of Design & UX
• Tooling: Webpack, Babel, Git Basics, Chrome DevTools (Profiling)
• Soft Skills: Having a bias towards action, a good sense of design, empathy, and good communication skills
• Experience: 2 to 6 Years
Good to have: • Ability to manage a small team and distribute work • Working experience in ReactNative (iOS & Android) • Basics of Photoshop, Sketch










