Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
Shubham Vishwakarma
Full Stack Developer - Averlon
About LAVISH HOLIDAY PRIVATE LIMITED
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🎨 UI/UX Design Internship (3 Months)
Location: [ “Remote”]
Duration: 3 Months
Stipend: ₹5,000 – ₹7,000 per month
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We are looking for a passionate and creative UI/UX Design Intern to join our design team. This internship offers hands-on experience in user interface design, user experience research, and product prototyping.
You’ll collaborate with developers, product managers, and marketing teams to create intuitive and visually appealing digital experiences.
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- Collaborate with developers to ensure design consistency during implementation
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- Stay updated with the latest UI/UX trends and best practices
Required Skills
- Proficiency in Figma, Adobe XD, or Sketch
- Basic understanding of user-centered design principles
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- Familiarity with tools like Canva, Illustrator, or Photoshop (optional but a plus)
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Cost optimization of Amazon instances using databases.
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HTML/CSS
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Angular (2+)
AngularJS (1.x)Scope of Work : .NET Core/ Angular8/SQL server/ HTML5
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ExpressAs a modern fintech company, at GoldenPi we’re breaking barriers of the conventional fixed income investment market. We’re looking for dynamic individuals who would like to join us at the forefront of this fintech revolution. You will play a pivotal role in building our cutting-edge technology stack for the financial world. Additionally, you will get the opportunity to work closely with our highly-qualified technology team (IIT/IIM alum) and implement the latest tech advances on our platform.
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BE/BTech in Computer Science or related technical discipline
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Challenging work, open and collaborative work-environment
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GoldenPi Technologies is India's first online Fintech company to specialize in the Fixed Income investment segment. GoldenPi’s proprietary technology platform acts as a smart aggregator of Bonds and Debentures across various Bond institutions, Capital Market Divisions of Banks and other players in the capital markets. Investors can access this platform via both B2C and B2B business lines and invest seamlessly. GoldenPi’s business lines are opening up new investment options to the 70 MN retail investor segment and lakhs of HNIs and Corporates across the country!
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Android DevelopmentKey Skill - React Native
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1. Knowledge in Android app or iOS app development 2. Have developed and published apps for either Android or iOS"
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• Earn $800-$1200 & above (Rs. 40,000 - 60,000 & above).
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• No entrance exam/IELTS.
• Free counseling.
• Payment after VISA.
• Visa processing within 2-3 weeks.
• Transparent VISA Processing.
• Gateway to Australia.
• Arrear Candidates, Gaps are also acceptable.
• Fresher’s/Experienced can also apply.
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Full Stack Developer - Averlon