Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
Shubham Vishwakarma
Full Stack Developer - Averlon
About LAVISH HOLIDAY PRIVATE LIMITED
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Marketing Coordinator
Company description
Lightomated is a premium System Integration Company. We provide best in class solutions for system integration. We primarily work in two verticals.
Lightomated Residential - Premium Home Automation System Integration company, dedicated to easing your life by getting your entire residential space being controlled by one simple touch. Lightomated collaborates with reputed brands to provide the clients with perfect design, installation and integration with help of the expertise of our dedicated team.
Lightomated Commercial - Leading Audio-visuals consultancy as well as system Integration company delivering a wide scope of installations from high-end Audio / Visual Integrations, Lighting control, video collaborations and end-to-end automation systems.
Role overview:
- Capture the sites or projects that we have completed or in progress
- Feed the important points from the project engineer with regards to the site/projects completed or in -progress both
- Help in case studies, Blogs, Research, etc
- Conducting research to analyse competitive landscape, market trends and customer behaviour and preparing reports by collecting, summarizing and analysing data
- Supporting the Marketing Head in establishing and evaluating a marketing strategy and plan by organizing and planning promotional presentations.
- Understanding industry trends, latest events
- Collect the customers reviews, testimonial, etc
Requirements:
- Bachelor’s degree in any field is mandatory
- Minimum 1 year experience in Marketing field is required
- Good photography and video editing skills is required.
- Willingness to travel
- Solid computer skills, including MS Office
- Knowledge of digital marketing ( SEO, SMO, Google adwords)
Job Location- New Delhi
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
Key Responsibilities & expectations from the candidate
- Must have strong experience in Information Security Management system(ISMS), creation of policy, procedures and implementation.
- Operates as a key contributor to the RFP, Third-Party Risk assessment, cloud security assessment etc.
- Lead the strategic and tactical development of information security framework, risk management and new compliance initiatives
- Subject matter expertise in ISO 27001, SOC2, CCPA, CPRA, GDPR, PCI DSS and HIPAA.
- Must have a strong experience in the documentation process and reviewing MSA, SCC, SLA & DPA.
- Good knowledge of BCP/DR, Incident response, VA/PT and Audit methodologies of various compliance frameworks.
- Good knowledge of Access management, Network, Application Security, Encryption, Backup, Physical Security, ISMS Training & Awareness etc..
- Ability to deal with the customers and vendors on Security and privacy matters.
- Knowledge of Core IT processes, SDLC, network infrastructure will be useful.
Personal Attributes
- Good written, oral, and interpersonal communication skills.
- Ability to conduct research into IT security issues
- Ability to present ideas in business-friendly and user-friendly language.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Highly self-motivated and hardworking.
Qualification and certification
- Bachelor’s/master's degree in Security, Computer Science, Management Information Systems, Engineering or related field.
- Should be at least ISO 27001 lead auditor or lead implementer.
- 3+ years of related work experience in information security governance, risk and compliance (GRC) or relevant compliance roles in the SaaS industry.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.
We are
It is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Company offers a suite of three products - Plum, Empuls, and Compass. Company works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Company is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Company Description
At Bungee Tech, we help retailers and brands meet customers everywhere and, on every occasion, they are in. We believe that accurate, high-quality data matched with compelling market insights empowers retailers and brands to keep their customers at the center of all innovation and value they are delivering.
We provide a clear and complete omnichannel picture of their competitive landscape to retailers and brands. We collect billions of data points every day and multiple times in a day from publicly available sources. Using high-quality extraction, we uncover detailed information on products or services, which we automatically match, and then proactively track for price, promotion, and availability. Plus, anything we do not match helps to identify a new assortment opportunity.
Empowered with this unrivalled intelligence, we unlock compelling analytics and insights that once blended with verified partner data from trusted sources such as Nielsen, paints a complete, consolidated picture of the competitive landscape.
We are looking for a Big Data Engineer who will work on the collecting, storing, processing, and analyzing of huge sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.
You will also be responsible for integrating them with the architecture used in the company.
We're working on the future. If you are seeking an environment where you can drive innovation, If you want to apply state-of-the-art software technologies to solve real world problems, If you want the satisfaction of providing visible benefit to end-users in an iterative fast paced environment, this is your opportunity.
Responsibilities
As an experienced member of the team, in this role, you will:
- Contribute to evolving the technical direction of analytical Systems and play a critical role their design and development
- You will research, design and code, troubleshoot and support. What you create is also what you own.
- Develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces.
- Be able to broaden your technical skills and work in an environment that thrives on creativity, efficient execution, and product innovation.
BASIC QUALIFICATIONS
- Bachelor’s degree or higher in an analytical area such as Computer Science, Physics, Mathematics, Statistics, Engineering or similar.
- 5+ years relevant professional experience in Data Engineering and Business Intelligence
- 5+ years in with Advanced SQL (analytical functions), ETL, Data Warehousing.
- Strong knowledge of data warehousing concepts, including data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures, data modeling and performance tuning.
- Ability to effectively communicate with both business and technical teams.
- Excellent coding skills in Java, Python, C++, or equivalent object-oriented programming language
- Understanding of relational and non-relational databases and basic SQL
- Proficiency with at least one of these scripting languages: Perl / Python / Ruby / shell script
PREFERRED QUALIFICATIONS
- Experience with building data pipelines from application databases.
- Experience with AWS services - S3, Redshift, Spectrum, EMR, Glue, Athena, ELK etc.
- Experience working with Data Lakes.
- Experience providing technical leadership and mentor other engineers for the best practices on the data engineering space
- Sharp problem solving skills and ability to resolve ambiguous requirements
- Experience on working with Big Data
- Knowledge and experience on working with Hive and the Hadoop ecosystem
- Knowledge of Spark
- Experience working with Data Science teams
Java
Spring Boot- 2 - 3 Years of experience is required in Java Development.
- Framework - Spring MVC, Spring Boot.
- Good Knowledge in Core Java, OOPS principles is required.
- Web Technologies - HTML, CSS, Javascript.
.NET
C#- Strong experience working as a .Net developer.
- Proficient in Microsoft .NET development using C#. Experience with web development technologies including http://asp.net/">ASP.NET, MVC, EF, HTML, JavaScript, Angular, JQuery, AJAX, and CSS.
- Experience designing and developing enterprise-grade software.
- Experience with source control management systems and deployment environments.
- Experience with debugging, performance profiling and optimization.
- Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.
- Internally motivated, able to work proficiently both independently and in a team environment.
Roles and responsibilities :
1. Proficient communication (verbal and written)
2. Knowledge or experience in the field of sales and marketing
3. Developing growth strategies and plans
4. Managing and retaining relationships with existing corporate clients and Increasing client base
5. Good time management skills
6. Must develop a thorough knowledge of the business and pitch them to the companies
* Immediate joiners will be appreciated
* Salary with good incentives (Much above industry standard) We strongly believe you can earn more through incentives than fixed salary if you dedicatedly work.
Preferably from retail (luxury brand) /hospitality background with excellent communication skills.
Office location: New Friends Colony, Delhi
Working 6 days a week
Timings : 9:30 am- 6:30 pm
Spring BootJava
C++Opportunity to work as a Technical lead.
Company : Splenta Systems Pvt Ltd
Job location : Bangalore
- As a Java Full-stack Engineer or as Java Back-end Developer, you will be responsible for designing and implementing Microservices based application workloads on cloud platform.
- You should have expertise in building/implementing Microservices solution components and be able to put them on cloud platform with necessary configurations.
Top Skills : Java, Spring Boot, Spring Cloud, Microservices Architecture & API Design, Cloud Deployment, DevOps CICD and TDD.
Responsibilities :
- Should be able to provide technical direction and be hands-on with implementation skills for build new age application workloads with proper design considerations and align with overall architecture goals.
- The implementation should meet both functional and non-functional requirements.
- Able to lead team and multitask across different role expectations seamlessly - developer, Tech Lead, Designer.
- Create and review design and implement solution artefacts
- Proactively provide guidance on engineering methodologies, standards and leading practices for the development team.
- Able to design and implement e2e testing while adopting TDD and setting up required tooling infrastructure for automation.
- To help technical team with any code difficulties and manage task distribution and delivery for assigned team members
- Assist in qualifying team members addition by conducting technical interveiew
Experience :
- 4-5 years of experience in application development and deployment,
- Good technical design skills, implementing complex solutions on cloud.
- Have application specific configurations and troubleshooting experience.
- Design and implementation experience in asynchronous applications - event based.
- Application implementation with REST APIs and message integration workflows.
- Ability to implement and analyze application diagnostics and telemetry both from application and from platform.
Team Collaboration must have :
- Customer-oriented, diligent, proactive, focused on achieving customer's business objectives as top priority.
- Able to work successfully both individually and as a team member.
- Easy-going, friendly, communicative, positive in relations with colleagues.
- Delivering a comprehensive service to enquiring customers
- Possibly delegating certain customer enquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ accounts
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results
Angular (2+)
jQuery1. ASP.Net Webforms , .Net Core 2.0
2. Angular 2 and above
3. HTML Javascript and JQuery skills
4. SQL Server 2012/2016
5. MVC and Design Patterns
6. Object-oriented analysis and design (OOAD)
7. Should have worked on at least one complete SDLC
8. Experience with Git.
Critical Gamechangers:
1. At least 1 live project using above tech stack
2. Strong analytical skills
3. Leadership/Mentoring skills
Key Responsibilities:
1. Understand existing Web applications & Develop and maintain .NET Web applications
2. Deliver within specified timelines and up to expected quality standards
3. Enhance Web applications as per client change requests
4. Perform root cause analysis to address issues reported
5. Liaise with peers, if required, and coordinate with other teams (DB, Testing,
Front-end) to ensure timely and qualitative delivery.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon