
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

Similar jobs
On-site at Cloudnine Hospital
📍 Location: Bangalore, Delhi, Ghaziabad, Hyderabad
🏢 Company: Cryoviva Biotech Pvt Ltd
🕒 Type: Full-time | On-site | Inside Sales
🎓 Eligibility: B.Sc / M.Sc in Biotechnology, Microbiology, Biochemistry or related life sciences (Freshers welcome!)
Key Responsibilities:
Educate pregnant women and families about stem cell preservation and its future health benefits.
Counsel clients, answer their questions, and help them understand the scientific and emotional value of the service.
Coordinate with doctors, gynecologists, and hospital staff to maintain smooth communication and support.
Build Relationships with clients and hospital teams to promote awareness and trust in our services.
Drive Enrollments by guiding and assisting parents through the decision-making and registration process
We are looking "SAP B1 Consultant" for Reputed Client @ Coimbatore Permanent Role.
Experience: 3 - 4 Yrs
• Developing SAP B1 Add ons and writing comples SQL & HANA queries
• Designing , development and maintaining bug free addons of SAP B1 - SQL & HANA
• Excellent comnunication
• Colabaration with internal team on design, develop and maintain.
Requirements & skills:
• Experience in SDK (Software Development Kit), SQL server, HANA, Crystal Reports, Microsoft .NET.
• 3- 5 years of development experience IN SAP B1 - SQL & HANA
• Good in functional aspects and business concepts of SAP B1 modules.
• Streamline issue resolution process and resolve issues with minimal time based on priority.
• Above all responsible for ensuring all the deliverables allocated are done within strict deadlines.
• Any degree in engineering or computer science
- Planning concepts by studying relevant information and materials.
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
- Preparing finished art by operating necessary equipment and software.
- Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
- Contributing to team efforts by accomplishing tasks as needed.
- Communicating with clients about layout and design.
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
- Reviewing final layouts and suggesting improvements when necessary.
Relevant work experience:
- 5+ years working in the Information Technology Industry
- 2+ years system engineering or platform engineering
Skillsets-front end/ backend
exp range - 3 + years
salary-best in industry
notice period - Currently serving notice period (Immediate joiners are preferred)
location- remote work
job type -permanent role
it is full time and totally remote based
Note: For the interview 3 rounds are there -technical round, manager/client round, hr round

Description
- Hands on experience in native iOS development for at least 3 years.
- Hands on experience in React, React Native, Redux, ES7, Axios, ECMAScript (OOJS) and JSX, Native bridging & HTML5.
- Experience with offline storage, threading, and performance tuning.
- Excellent HTML, CSS knowledge.
- Hands-on Redux/Flux Architecture.
- Strong understanding of JavaScript ecosystem.
- Solid understanding of the full mobile development life cycle.
- Hands on experience on Android in creating Hybrid apps is an added advantage.
Job Type: Full-time









