
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

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About Us:
At Tradelab Technologies, we engineer the future of finance. From high-speed trading platforms
to intelligent risk systems, we build next-gen technology solutions that power leading financial
institutions globally. Based in Bengaluru, we combine deep domain knowledge with software
craftsmanship to solve some of the most complex challenges in FinTech.
If you're excited by the intersection of finance and technology, and you're ready to lead high
impact projects with autonomy and influence — this is your opportunity.
What We Expect:
The Role:
We’re looking for an experienced and driven Senior Project Manager to independently lead strategic projects in the trading and capital markets domain. This role is designed for someone who thrives in
client-facing environments, has a solid grip on software delivery in trading systems, and can bridge business requirements with technical execution — confidently and independently.
• 8+ years of project management experience, with at least 5 years in a trading platformt environment.
• Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.
• Strong understanding of SOW structuring, commercial terms, and delivery contracts.
• Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.
• Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.
• Excellent communication, stakeholder management, and leadership skills — you can manage up,
down, and across.
• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.What You Will Do:
• Independently manage end-to-end delivery of FinTech projects — from initial scope
definition to go-live.
• Evaluate feasibility of incoming client requirements — analyze scope, assess risks, and
align with engineering leads for accurate estimations.
• Drive Agile delivery across multiple squads — ensuring quality, velocity, and adaptability.
• Collaborate with product managers, developers, QA, DevOps, and architects for seamless execution.
• Own project delivery from start to finish — manage scope, timelines, resources, and risk.
• Manage key client relationships, gather requirements, and ensure alignment throughout the project lifecycle.
• Drive the creation, review, and execution of Statements of Work (SOWs) — defining deliverables, dependencies, and budgets.
• Conduct feasibility analysis for incoming client requirements and coordinate with tech leads for impact estimation.
• Ensure on-time delivery of project milestones, proactively tracking progress and resolving blockers.
• Maintain high quality standards — enforce review processes, testing gates, and best practices throughout development.
• Oversee deployment planning and execution, ensuring production rollouts happen smoothly, securely, and with minimal downtime.
• Mitigate risks, manage dependencies, and escalate roadblocks whenneeded — always staying ahead of delivery curveballs.
• Apply Agile methodologies to drive iterative development and continuous improvement.
• Manage stakeholder expectations and keep communication channels active, transparent, and forward-looking.
• Mentor junior PMs and contribute to refining delivery frameworks within the organization.
Must-Have Skills:
• 8+ years of project management experience, with at least 5 years in a trading platform environment.
• Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.
• Strong understanding of SOW structuring, commercial terms, and delivery contracts.
• Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.
• Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.
• Excellent communication, stakeholder management, and leadership skills — you can manage up, down, and across.
Nice-to-Have Skills:
• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.
Why Join Us?
• Domain Depth: Tackle real-world challenges in capital markets, algo trading, and financial data platforms.
• Intelligent Teams: Work with top-tier engineers, architects, and FinTech veterans.
• Energizing Work Environment: In-office collaboration with a start-up feel and enterprise-grade problems.
• Global Projects: Deliver solutions that are used by trading desks and financial institutions worldwide.
• Leadership Path: Clear career growth into program management or portfolio leadership.
• Perks & Benefits: Competitive salary + performance-based bonuses, Health insurance, Training programs and certification sponsorship, Free Catered meals, coffee, tea etc, Knowledge-sharing
sessions, tech talks, and team-building events.

We are seeking a highly motivated and experienced Senior Sales Executive & Team Leader to lead a team of real estate agents and drive business growth through sales strategy, market expertise, and team development. The ideal candidate will be a dynamic leader with a strong background in real estate sales, client relationship management, and team performance optimization
we are laser-focused on building AI-powered tools and services that significantly boost the productivity of researchers and professionals. Every researcher or professional goes through the stages of knowledge discovery, knowledge acquisition, knowledge creation, and knowledge dissemination. However, each stage is cognitively heavy and is tightly coupled. In this direction, we have our flagship products Trinka and RAx that focus on making all these four stages easy and fast.
About Trinka
Trinka (www.trinka.ai) is an AI-powered English grammar checker and language enhancement writing assistant designed for academic and technical writing. Built by linguists, scientists, and language lovers, Trinka finds and corrects thousands of complex writing errors — so you don’t have to. Trinka corrects contextual spelling mistakes, and advanced grammar errors, enhances vocabulary usage, and provides writing suggestions in real-time. Trinka goes beyond grammar to help professionals and academics ensure professional, concise, and engaging writing. With subject-specific correction, Trinka understands the nuances in the expression of each subject and ensures the writing is fit for the subject. Trinka's Enterprise solutions come with unlimited access and great customization options to all of Trinka’s powerful capabilities.
About Enago RAx
RAx (www.raxter.io) is the first smart workspace that helps researchers (students, professors, and corporate researchers) to be better and faster in their research projects. Powered with proprietary AI algorithms and a unique approach to solving problems with design and tech, RAx is set to be the default workspace for any research-heavy projects. Launched in 2019, the product connects information (Research papers, Blogs, Wiki, Books, Courses, Videos, etc.) to behaviors (reading, writing, annotating, discussing & more), opening up newer insights and opportunities in the academic space that was otherwise not possible (or not imaginable).
About the team
We are a bunch of passionate researchers, engineers, and designers who came together to build a product that can revolutionize the way any research-intensive projects are done. Reducing cognitive load and helping people to convert information into knowledge, is at the core of our mission. Our engineering team is building a scalable platform that deals with tons of data, AI processing over the data, and interactions of users from across the globe. We believe research plays a key role in making the world a better place, and we want to make it easy to approach and fun to do!
- Role overview
As an SDE-3 Fullstack, you will actively lead, setting top-class engineering examples, a team of young talented web developers, and take major responsibility for end-to-end project development and delivery along with the Engineering Manager (EM), Principal Engineer (PE), other SDE-3 leads, and Technical Project Manager (TPM). You will also assist them with hiring and training the team. In essence, your usual day will be primarily coding 100% of the time.
The person that we are looking for
We are seeking an SDE-3 Frontend at Trinka ( https://trinka.ai ) with 5+ years of enterprise frontend web development experience primarily working on the AngularJS/ReactJS.
What we would love to see in you:
- Excellent Javascript programming skills - comfortable with writing, dubugging, refactoring and reviewing pure JS and AngularJS code
- Good problem solving skills to frame technical solutions for complex business problems.
- Experience with unit and integration testing. You believe in and encourage extensive test coverage and seek to automate testing whenever possible.
- Responsible for designing and conducting a high-quality code-review process and maintaining highly performant, testable code with following strong software design patterns.
- Breaking down complex problems into small tasks and PRs to deliver value safely and incrementally.
- You will be actively reviewing approaches created by the tech team and helping them to find the optimal solutions to the problems.
Experience
You have proven 5+ years of frontend experience (AngularJS/Reactjs preferred)
2+ years of experience with Websockets
Any experience with browser plugin development (good to have)
PHP / Laravel developer is an IT professional specialized in developing web applications using Laravel Framework within PHP programming language.
In order to attract PHP / Laravel developer that best matches your needs, it is very important to write a clear and precise PHP / Laravel developer job description.
Responsibilities:
- Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
- Prepare and maintain all applications utilizing standard development tools
- Utilize backend data services and contribute to increase existing data services API
- Lead the entire web application development life cycle right from concept stage to delivery and post launch support
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
- Keep abreast of new trends and best practices in web development
Qualification:
- BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
- In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
- Hands on experience with SQL schema design, SOLID principles, REST API design
- Software testing (PHPUnit, PHPSpec, Behat)
- MySQL profiling and query optimization
- Creative and efficient problem solver
- 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
- Experienced in development using MATLAB Simulink, TargetLink, Stateflow
- Design and development of automotive feature/function software/
components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems - Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
- Participate in SW requirement generation, SW architecture, detailed design etc
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Ability to understand business requirements and translate them into technical requirements
- You will ensure that these components and the overall application are robust and easy to maintain.
- Have a good understanding of design and user experience principles.
- Open-minded, flexible, and willing to adapt to changing situations
- Ability to work independently as well as on a team and learn from colleagues
- High adaptability in a dynamic start-up environment
- Ensuring technologies are used efficiently, profitably, and securely. Evaluating and implementing new systems and infrastructure.
- Excellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issues.
Qualifications :
- B. Tech/B.E/MTech or a related technical discipline from reputed universities
Skills Required :
- Minimum 1+ years experience in Front-End Development using ReactJS Framework
- Experience in consuming Restful Web services
- Strong hands-on experience on HTML5, CSS3, JavaScript, Bootstrap & CSS preprocessors
- Should be adept at converting PSD to HTML
- Should know UI/UX
- Excellent development skills on best practices for cross-browser compatibility and Responsive UI.
- Good with agile development practices such as continuous integration and deployment
- Knowledge of Version Control System
- Write and maintain technical documentation
- Knowledge of MVVM Architecture
- Cares deeply about writing Quality, Testable & Modular code
- Investigating user experience design requirements for our suite of digital assets.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
UI UX Designer Requirements:
- A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Opportunity to work in a fast-paced environment aimed at creating a very high impact
- Exposure to different business functions in a fintech organization, helping each function to become successful with your work
- Opportunity to work with a diverse team of smart and hardworking professionals from various backgrounds
- Amazing work culture with endless opportunities for personal and professional growth Independence to put your thoughts/ideas into the executable business projects
- Ability to directly implement solutions and see them in action; critical partner for all decision-making in the organization
- Interact with people from various backgrounds
- A mix of Statisticians, Consultants, Business and Programmers
- Flat organization structure with open and direct culture
- Merit-based fast-growth environment - Market-leading compensation and benefit
Responsibilities
- As a Fraud Investigator, you'll lead multiple complex fraud investigations simultaneously in your area of responsibility and you'll write clear and concise reports for investigation findings and report outcomes to Avail finance's management. In addition, you are going to make this a success by conducting audit activities (prepare, execute, report) and customer screening in line with our Internal Audit procedures and Due Diligence Program.
- Identify risk trends in your area and translate them into learning and solutions, sharing best practices and facilitating the risk owner and business manager to make decisions.
- Actively anticipate trends and requirements and provide support for Avail finance's global anti-fraud procedures and standards for fraud identification and management of investigations to be the benchmark.
- Act as a representative Interact and engage with senior stakeholders in the Area.
- Participate in, provide input, and lead initiatives for the FICS Knowledge Practice.
- Able to translate Area and Global risk trends into proactive actions.
- Document findings and conclusions in line with the prescribed tools and methods.
- Responsible for the entire documentation and reporting of fraud/audit/customer screening in line with Signify Internal Audit procedures and systems
- Conduct customer screenings as part of the Due Diligence Program.
- Conduct compliance audit activities and contribute to fraud prevention within Avail Finance. - Work experience in NBFCs / Fraud Analytics in Banks / Fintech / Lending organizations in India would be a big plus
About You :
- You put the Customer First by identifying risk trends in your area of expertise and translate these into learnings and solutions.
- You are Greater Together by collaborating across teams to build on our strengths and diversity and work towards our shared goal.
- You are a Game Changer by innovating. Together we set ourselves apart and continue to lead in the market.
- You have a Passion for Results by working smarter and faster to deliver excellence








