
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

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A full stack developer job description for MERN stack developers centers on designing, developing, and maintaining robust web applications using MongoDB, Express.js, React, and Node.js as core technologies.
Responsibilities
- Develop and maintain scalable web applications using the MERN stack.
- Build interactive and responsive user interfaces with React.
- Implement server-side APIs and business logic using Node.js and Express.js.
- Design, model, and manage databases with MongoDB to ensure efficient data storage and retrieval.
- Integrate front-end with back-end systems and third-party services.
- Optimize applications for speed and scalability, troubleshoot and debug code, and ensure reliability.
- Collaborate with other developers, designers, and stakeholders in an agile environment to clarify requirements and deliver solutions.
- Implement security best practices and protect sensitive data.
- Participate in code reviews and mentor junior developers.
Requirements
- Proven experience with the MERN stack (MongoDB, Express.js, React, Node.js).
- Strong skills in JavaScript, HTML5, and CSS3.
- Familiarity with RESTful API design, version control systems (Git), and front-end frameworks like Bootstrap or Material-UI.
- Understanding of database design, schema management, and NoSQL principles.
- Problem-solving ability and communication skills.
- Bachelor's degree in computer science or related field (preferred).
- Experience working collaboratively in a team-oriented environment.
Key Skills
- JavaScript, React.js, Node.js, Express.js, MongoDB.
- HTML/CSS, RESTful APIs, Git.
- Familiarity with agile methodologies and UI/UX best practices.
- Testing, debugging, code optimization, and deployment.
Location: Bhavnagar (On-site)
Job Type: Full-time
Experience: 6 Months – 1 Year
Job Description:
We are looking for a Web Developer with experience in Laravel and PHP to join our on-site team in Bhavnagar. The candidate should have basic knowledge of backend development, databases, and web technologies.
Responsibilities:
- Develop and maintain web applications using Laravel
- Write clean, efficient, and secure PHP code
- Work with MySQL and handle database operations
- Troubleshoot and debug issues
- Collaborate with the team to implement new features
Requirements:
- 6 months to 1 year of experience as a Web Developer (Laravel)
- Good knowledge of PHP, Laravel, MySQL, HTML, CSS, JavaScript
- Understanding of MVC architecture and OOP
- Familiar with Git/version control
- Bachelor’s degree in IT, Computer Science, or related field (preferred)
Benefits:
- Competitive salary
- Learning and growth opportunities
- Supportive work environment
- Leave Encashment
- Alternate Saturdays Off
- Festival Holiday
- Yoga Sessions
Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
- Work on RPO ( Recovery Point Objective ) and failure reports
- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.
About Company
Our client is the worlds largest media investment company and a global digital transformation agency with 1200 employees across 21 nations. They support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels
About The Role
· Provide support on Campaign Measurement, Brand Lift studies, Reporting and other data needs (ingestion, cleaning, delivery etc.)
· Code in SQL, Python to create reports and build dashboards.
· Use Bigquery, Python, Datalab (GCP) and automate recurring workloads to improve efficiency
· Maintain underlying data infrastructure and troubleshoot data issues
· Generate meaningful insights from data using advanced analytics/statistical techniques and create dashboards and presentations for wider teams.
· Liaise closely with clients (internally and externally) on projects and work with key stakeholders to assess project needs and ensure best-in-class work is being delivered.
A bit about yourself
· 0-2 years of experience required
· Programming skills in SQL, Python/R
· Logical thinking and problem solving skills
· Strong communication skills (verbal & written)
· Adherence to quality & ability to plan & prioritize the work
· Passionate about data analysis, ability to troubleshoot data anomalies, pulling data from several sources, integrating it to create data layers
· Experience in applying big data, statistics, analytical techniques and technology to solve client problems will be plus
· Experience in creating dashboards, reports, presentations and finding insights, and strong business acumen to provide actionable strategic recommendations will be plus.
Our Requirement
- Hands on experience in developing test codes using Python and Pytest frameworks for a minimum of 3 years
- Experience in writing test cases for embedded software for a minimum of 1 years
- Experience with Agile Software Workflows such as Scrum
- Experience with Git, Jira and Confluence
- Should be an expert in Python
- Hand on experience with OOPS
- Strong communication skills
- Hands-on experience in API testing & developing automation test script for mobile or tablet devices using Appium
- Ability to identify new testing techniques and tools
- Excellent problem-solving skills
- Excellent team player and exhibit a positive attitude
- Strong collaboration, oral and written skills
Preferred Skills:
- Strong understanding of Bluethooth, BLE, understanding of WiFi (802.11a/b/g/n)
- Ability to propose new ideas on how to improve customer satisfaction and quality of product
- Ability to carefully examine requirements and specifications to anticipate quality issues and provide timely feedback when specifications are incomplete or inaccurate
- Experience testing Firmware is plus
- Develop and implement unit and integration test cases and scripts for embedded firmware
Other Important Criteria's
- Required Educational Qualifications: Minimum B.E/B.Tech with 60% in academics.
- Min. Experience Required: 8 years.
- Should be able to join immediately or within 15 days
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
About Individual
Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.
The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.
Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.
General Skills
- 3-4 years of experience in Frontend development.
- Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- Excellent verbal and written communication skills.
- Good time management and organizational skills.
- Dependability
- Accountability and Ownership
- Right attitude and growth mindset
- Trust-worthiness
- Ability to embrace new technologies
- Ability to get work done
- Has good code reviewing skills for conformance.
- Has good software testing skills and good code writing skills.
Technical Skills
- Relevant work experience as a UI Developer. Proficient in JavaScript , ReactJS and/or Reactive Native, Angular , JQuery Experience with HTML, CSS, Knowledge of web services and related technologies (REST) Experience with Web Services and API integration
- Candidate should have a stronghold on HTML & CSS
- Can understand and troubleshoot REST APIs calls
- Database administration and management of a hosting environment such as AWS.
- Knowledge of SASS & LESS will be a plus as well
- Sound understanding of relational and non-relational DB systems such as MySQL, Postgres, MongoDB etc.
- Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
- Experience with building and maintaining microservices.
- Experience with building and integrating the core system with external APIS.
- Good to have: Domain knowledge in the BFSI tech stack.
Day-to-Day Responsibilities
- Use JavaScript and cutting-edge JS frameworks to develop front end applications that follow industry-standard design patterns, development methodologies, and deployment models
- Solve and articulate complex problems through application design, product development, and user experiences.
- Develop software used by people who are not software developers--ensure the exceptional software you create influences them to be exceptional professionals in their respective fields
- Collaborate with other programmers and mentor junior engineers through the development process
- Leverage the knowledge of your peers to better understand business trends, customer communities, and technology adoption patterns
- Evolve your language skills in JavaScript by staying current with complementary programming languages, development methodologies, user interface design techniques, and database tools.
- Design and develop highly scalable, reliable and fault-tolerant systems for one of India's fastest-growing product startup
- Translate business requirements into scalable and extensible design.
- Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team.
- Partner with the product management team to define and execute the feature roadmap.
- Coordinate with cross-functional teams (Mobile, DevOps, Data, UX, QA, etc.) on planning and execution.
- Continuously improve code quality, product execution, and customer delight.
- Proactively manage stakeholder communication related to deliverables, risks, charges, and dependencies.
- Communicate, collaborate and work effectively across distributed teams
- An innate desire to deliver and a strong sense of accountability for your work.
- Willingness to learn new languages and methodologies.
- Passion for learning new things, solving challenging problems.
Requirements:
- 3+ years of experience in software development or a serious open source track record
- 2+ years of hands-on experience in designing, developing, testing and deploying large scale applications in any language or stack
- Proficiency in OOP concepts, including design patterns. Experience with functional programming is a plus.
- Data modelling experience in both Relational and NoSQL databases.
- Ability to understand and implement Continuous Integration and Continuous Delivery.
- Well versed with Lean methodologies, and Test Engineering and Automation.- Ability to design and implement low latency RESTful services.
- Experience in troubleshooting server performance memory issues, GC tuning, resource leaks, etc.
- Continuously refactor applications and architectures to maintain high-quality levels.
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
- We primarily use Node JS, MongoDB, AngularJS & AWS
**About VComply :**
- VComply is a fast-growing SaaS GRC (Governance, Risk and Compliance) platform that helps organizations manage their compliance controls and risk in an intuitive manner. VComply brings a contextual understanding of GRC to compliance officers enabling them to achieve organization objectives while maintaining the integrity and managing risk.
- VComply was founded in 2019 and is backed by Accel. We already have 25+ marquee customers across North America and Australia & New Zealand in our short existence. We provide organizations with configurable, yet plug and play GRC applications that need zero development effort and infrastructure.
**Why VComply :**
- Opportunity to have direct impact on the growth of a fast growing & dynamic company
- Challenging work environment with End- to-end ownership of your role
- Incredible growth opportunities - we are a meritocracy, and the best will always have room for growth in the company
- Opportunity to work directly with senior leadership
- Accelerated learning environment with a high performing team surrounding you
- Culture that promotes challenging oneself & continuous improvement.
- Perks & Employee friendly policies.
We believe that learning should be fun - especially for young kids who are our future. We build smartphone and tablet based games, which delight kids, while they learn and practice Math.
Who Do We Hire?
At Makkajai, we hire the best minds in technology to innovate, build and break things so that kids could have the best learning experience possible.
Our challenges are big - impacting millions of kids worldwide and our path is not always easy. We’re selective about who joins us on this journey. There’s a certain kind of person who takes on the challenges of game development at Makkajai:
Someone excited by the idea of owning;
People who like to build new products, features and services from scratch,
Developers who can manage the ambiguity and pace of a company whose ship cycles are measured in days, not months.
Full Stack Developer, Pune
Exp Range: 2-4 Years
We are looking for smart and driven Full Stack Developers to join our team in Pune. The work involves -
Building learning games (using Unity).
Maintaining and enhancing existing suite of learning games.
Designing and writing code in any Object Oriented programming language - writing cross-platform code that works on multiple device formats
Iterative development and playtesting with kids
Constant self learning to improve skills
Work closely with other team members - pedagogy experts, game designers, testers, marketing - to ensure that the products we build are a success.
Must Haves
Good understanding of CS fundamentals, OOPS, data structures and algorithms
Strong programming skills in any of the OOP languages.
Good knowledge of SQL and at least one database
Should be familiar with basic design patterns and other coding standards and other good practices.
Practical coding experience
Excellent problem solving skills
Working knowledge of MAC, UNIX or Linux systems
Very good interpersonal and communication skills
Good To Haves
Exposure to C++/C#/Java and Objective C.
Exposure to Unity.
Any game-making experience
Any mobile app development experience.
Open to learning new programming languages and frameworks










