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LAVISH HOLIDAY PRIVATE LIMITED logo
ADMIN AND RECEPTIONIST
LAVISH HOLIDAY PRIVATE LIMITED's logo

ADMIN AND RECEPTIONIST

Malavika HR's profile picture
Posted by Malavika HR
0 - 1 yrs
₹1.5L - ₹1.8L / yr
Bengaluru (Bangalore)
Skills
Business administration
Office administration
MS-Excel
Data entry

Responsibilities:

  • Respond promptly and professionally to client inquiries via phone, email, or live chat.
  • Handle a high volume of incoming emails and prioritize them based on urgency and importance.
  • Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
  • Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
  • Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
  • Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
  • Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
  • Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

  • Bachelor's degree in Business Administration, Communication, or a related field.
  • Excellent communication skills, both verbal and written, with a strong command of the English language.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong leadership qualities, with the ability to motivate and inspire team members.
  • Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
  • Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
  • Flexibility to work shifts, including evenings and weekends, as needed.
  • Experience in [specific industry or software], preferred but not required.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About LAVISH HOLIDAY PRIVATE LIMITED

Founded :
2021
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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