ADMIN AND RECEPTIONIST

Job Summary

We are looking for a skilled QA Engineer with strong experience in mobile application testing and automation. The ideal candidate should have hands-on expertise in mobile automation frameworks using Appium, Selenium, and Java, along with experience in functional and regression testing for Android and iOS applications.

Key Responsibilities

• Design, develop, and execute automated test scripts for mobile applications.
• Perform functional, regression, integration, and end-to-end testing.
• Build and maintain automation frameworks using Appium, Selenium WebDriver, and Java.
• Test Android and iOS mobile applications across multiple devices/platforms.
• Collaborate with developers, product managers, and QA teams to understand requirements and ensure quality deliverables.
• Identify, log, track, and verify defects using bug tracking tools.
• Participate in Agile/Scrum ceremonies and contribute to sprint planning and QA estimations.
• Integrate automated test suites into CI/CD pipelines.
• Prepare test plans, test cases, and testing reports.

Required Skills

• 4+ years of experience in Software Testing / QA Automation.
• Strong experience in Mobile Application Testing.
• Hands-on experience with:
• Appium
• Selenium WebDriver
• Java
• Experience in Android and iOS testing.
• Strong understanding of automation frameworks and test design principles.
• Experience with TestNG / JUnit.
• Knowledge of API testing tools such as Postman or REST Assured.
• Familiarity with defect tracking tools like JIRA.
• Understanding of CI/CD tools such as Jenkins.
• Good analytical and debugging skills.

Preferred Skills

• Experience in BDD frameworks like Cucumber.
• Exposure to Git, Maven, and version control systems.
• Knowledge of performance or security testing is an added advantage.

Educational Qualification

• Bachelor’s degree in Computer Science, Information Technology, or related field.

Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

Job Summary:

We are hiring a Data Scientist – Gen AI with hands-on experience in developing Agentic AI applications using frameworks like LangChain, LangGraph, Semantic Kernel, or Microsoft Copilot. The ideal candidate will be proficient in Python, LLMs, and prompt engineering techniques such as RAG and Chain-of-Thought prompting.

Key Responsibilities:

• Build and deploy Agent AI applications using LLM frameworks.
• Apply advanced prompt engineering (Zero-Shot, Few-Shot, CoT).
• Integrate Retrieval-Augmented Generation (RAG).
• Develop scalable solutions in Python using NumPy, Pandas, TensorFlow/PyTorch.
• Collaborate with teams to deliver business-aligned Gen AI solutions.

Must-Have Skills:

• Experience with LangChain, LangGraph, or similar (priority given).
• Strong understanding of LLMs, RAG, and prompt engineering.
• Proficiency in Python and relevant ML libraries.

Nice-to-Have:

• Wrapper API development for LLMs.
• REST API integration within Agentic workflows.

Qualifications:

• Bachelor’s/Master’s in CS, Data Science, AI, or related.
• 4–7 years in AI/ML/Data Science, with 1–2 years in Gen AI/LLMs.

As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.

Responsibilities :

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
• Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
• Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
• Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
• In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
• Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
• Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
• Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
• Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.

Must have Skills :

• Experience in ITOM
• Experience in CMDB

Job Summary: 

We are seeking a highly skilled Senior .NET Engineer with extensive database design experience to join our team. As a Senior .NET Engineer, you will be responsible for designing, developing, and maintaining complex software applications using the .NET framework. You will also be responsible for designing and implementing complex database solutions using the EF Core framework that support these applications. 

 Specific Responsibilities and Accountabilities: 

• Design, develop, and maintain software applications using the .NET framework and database solutions using Entity Framework Core 
• Create and maintain data models and schema designs using best practices and industry standards  
• Develop and implement database security measures to protect sensitive data  
• Optimize database performance and ensure data integrity  
• Collaborate with cross-functional teams to define, design, and ship new features  
• Write clean, efficient, and maintainable code that meets specifications  
• Troubleshoot and debug software issues as needed  
• Keep up to date with emerging trends and technologies in software development and database design  
• Participate in code reviews and provide feedback to other developers  

Personal Qualities, Knowledge, Experience and Skills Required: 

• Bachelor's or master's degree in computer science or related field 
• At least 5 years of experience in software development using the .NET framework and database design and development using Entity Framework Core  
• Experience with object-oriented programming (OOP) concepts, design patterns and microservice architecture.  
• Experience with database design, including data modelling and schema design  
• Experience with MySQL Server or other relational database management systems  
• Familiarity with agile development methodologies  
• Excellent problem-solving and analytical skills  
• Ability to work independently and as part of a team  
• Strong communication and interpersonal skills  

Skyber is a fintech based in Mumbai, India, and is building a connected commerce platform and disruptive Enterprise SaaS with the fundamental of digitalizing, unifying, and streamlining business processes and transactions.

Our flagship platform - Dhanda (https://mydhanda.com">https://mydhanda.com) is live on Play Store and iOS App Store🚀

At Skyber, we are obsessed with our vision to create an ecosystem for Micro, Small, and Medium-sized Business Owners & freelancers of Bharat where we provide them with procurements to payments & enquiry to invoicing platform. Skyber was born out of the need to bring back the focus on these business owners, to empower them so that they can ride along with the technology wave and adopt the phigital way.

To build such a community we require people with the same vision who are working towards making this dream possible for us and for all these business owners.

Your Key Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development
• Following an agile framework of development

Who can apply :

Only those candidates can apply who:

1. Are available for full time. Right now the team is working from home but when the situation improves we expect them to come to Office. ( Office is situated in Goregaon, Mumbai )
2. At least 2 years of professional work experience in the field of design along with a strong portfolio demonstrating past work experience.
3. Can join the team on an immediate basis.
4. Have relevant skills and interests.

Perks :

• Flexible work hours
• Informal dress code
• A ticket on our rocket ship to the Moon 🚀

Here’s what you will get if you work with us :

1. Working with a young & dynamic team that constantly tests your thinking and beliefs.
2. No specific work timings. We believe that your work should speak for you and not the time.
3. Constant amusement by Dot (Warning: Apply only if you love dogs) 🐶
4. Occasional doses of Yummy Home Cooked food 😋
5. Homelike Work Environment (We also have a bed if you need to sleep - even though we think you won't get any for a while)

• Minimum 10 years of relevant work experience in similar roles.
• JavaScript and HTML/CSS UI development experience with React and Redux.
• Solid experience with displaying charts, reports and graph data structures.
• Solid experience using REST APIs and GraphQL
• Comfortable with building UIs from mockups.
• Outstanding collaboration and communication skills. Ability to effectively collaborate with distributed team.
• Understand and practice agile development methodology.
• Prior experience working in a software product company.