Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
Shubham Vishwakarma
Full Stack Developer - Averlon
About LAVISH HOLIDAY PRIVATE LIMITED
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Experience: 4+ years of experience.
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- Monitor industry trends, breaking news, and regulatory updates to ensure comprehensive coverage.
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Note:-
Preference
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CTC: up to 6.50 LPA
Requirements -
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Position- Automation Lead
Location Bangalore (Wfo/Hybrid)
Experience :5+ years
Qualifications Bachelor of Engineering/ Masters in Computer Science (OR) any equivalent
Job Overview
- Good experience & strong knowledge in Java programming with Object Oriented Programming methodologies
- Good experience in web/mobile application UI automation & related tools/packages (like selenium/appium)
- Good exposure to functional testing, regression testing, api testing
- Very good in analytical & logical thinking on different perspectives. Ability to handle challenges & resolve blockers independently
- Self-driven, Accountability and ownership of problems to achieve team goals & ability to contribute independently
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Javascript
NodeJS (Node.js)
React.jsJob Description
Condé Nast has a huge global footprint across 32 countries worldwide with total monthly visitors reaching more than 550 million. We aim to inspire, inform and entertain our audiences through our portfolio of well known brands such as Vogue, Wired, Vanity Fair, Architectural Digest, GQ and many other leading brands.
Condé Nast has operations in America, Europe, South America and Asia. There are long-established operations in major Indian cities such as Mumbai and Chennai across many business areas.
The company is undertaking the biggest transformation in its history, driving towards expanding both its operations and its reach through diversifying the digital business models for our brands. Major areas of focus will include video and streaming platforms, increasing subscriptions and memberships, growing our events business, and ensuring we maintain a high level of standard on the products we are already proud of delivering to our customers. Migrating and consolidating to a more centralised set of technologies and capabilities that can be easily leveraged by any brand or product experience is also a top business priority.
Engineering is responsible for scaling, building, deploying websites that serve over 500 million users globally. The global engineering team includes Product Engineering, Platform Engineering and Core Engineering.
About Platform Engineering
Our mission is to build modern media platforms to serve our omni-channel experiences for our portfolio of global brands such as Vogue, Wired, Vanity Fair, and Glamour which currently reaches over 500 million monthly users. We need your help to create new capabilities, and strengthen our existing ones, so that our brands can reach wider audiences through engaging digital experiences.
Quality, performance, experimentation, and speed of delivery are all principles at the heart of what we do as a Platform Engineering group. We have strong capabilities in areas such as editorial tooling, content delivery, design systems, advertising and commerce that we will continue to improve and grow. Our vision is to additionally invest in areas such as video, subscriptions, membership, and next generation editorial tools.
You will be working alongside international colleagues across the US, London, and India. We strongly emphasise cross-functional working through partnering directly with Product, Data, Design, UX and Delivery.
The Role
Condé Nast is looking for an experienced engineer to join and help us build the next generation of our content creation digital products. You will work closely with our product teams and help lead engineering teams in their shared mission to scale out and build our internal platform. These teams’ focus spans many types of products essential to both editors, other engineers, and subscribers. Your work will drive the future of Condé Nast’s digital strategy in today’s publishing market and reach our millions of readers around the world.
Responsibilities
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Collaborate with other disciplines (engineering, design, product) in the creation and iteration of web applications built for our subscribers
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Helping leading projects from ideation to execution to maintenance
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Collaborating with the broader engineering group on new ideas or improving existing ones
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Identify and improve code and usability performance issues
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Participate in design and code reviews
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Helping us grow and expand our engineering teams
About you
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Strong analytical and problem solving skills
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Expert level fluency in at least 1 programing language
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Experience working with, designing, and deploying production-grade React/Ember applications
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Experience working with and helping Design Systems
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Familiarity and experience with designing, and deploying production-grade RESTful APIs, experience and knowledge of GraphQL APIs a plus
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Strong end-to-end testing experience and an emphasis on TDD methodologies
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Eager to learn about new technologies and implementing these ideas in a production environment
Our tech
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Languages and Frameworks: JavaScript, Node, React, Ember
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Data: Mongo, Postgres, Elasticsearch, Kafka
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Deployment: Docker, AWS, Terraform, Kubernetes, CircleCI
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Datadog, Kibana, Elastic search - for observing our platform
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APIs: GraphQL
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Source Control: Git, GitHub
How we work
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Pairing. We like knowledge sharing and upskilling
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Remote friendly. We work with engineers across time zones & locations
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Infrastructure as Code everywhere
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(Oncall - teams are responsible for their own apps)
Why Work With Us?
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We offer industry-leading compensation and benefits
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We are a bunch of smart, passionate, diverse co-workers who love to teach and love to learn
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We provide whatever hardware and software you need to be productive
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A functional, well-disciplined product development organization
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Big changes are happening in publishing and at Condé Nast, and this is a great time to be a part of it all!
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Angular (2+)
MongoDB
ExpressLocation: Mumbai
Role Full Stack Developer
Basic Qualifications Fresh Graduates – B.E, B.Tech or B.Sc. (IT/Computer Science).
Required Experience Fresher or 0-2 years of work experience
Salary At par with industry standards
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works.
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● Relationship building skills.
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Angular also MongoDB, and knowledge about their internal working.
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technologies and techniques
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JavascriptAngular (2+)HTML/CSSReact.js
React Native• Javascript, Angular 2.0, React, React Native, Angular Ionic (optional), JQuery, MYSQL,
MongoDB, Firebase.
• Comfortable with REST API development using Java or python.
• Exposure to Artificial Intelligence / Machine Learning concepts will be a plus.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon