Business Analyst

Who We Are:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.

About the role:

We are seeking an experienced and dynamic Associate Director of Platform to lead our platform engineering team. This role will be responsible for overseeing the development, scaling, and maintenance of our platform infrastructure, with a specific focus on database management, data engineering, security, and observability. The ideal candidate will have a strong technical background, exceptional leadership skills, and a proven track record of managing high-performing engineering teams.

Role and Responsibilities :

Team Leadership & Management:

-Lead, mentor, and manage a team of platform engineers, fostering a culture of collaboration, innovation, and continuous improvement.

-Conduct regular one-on-ones, performance reviews, and career development sessions with team members.

-Provide technical guidance and support to the team, ensuring best practices in software development, system architecture, and operations.

-Oversee the design, development, and deployment of scalable and reliable platform solutions.

Data:

-Manage databases including MongoDB, ElasticSearch, Redis, and Firestore.

-Oversee backups, restores, disaster recovery, and security (VPC and VPN).

-Develop and maintain ETL pipelines, storage dumps, and data warehouses.

-Handle storage solutions such as GCloud Storage, S3, CDN (caching and invalidation), and manage data & storage archivals.

Compliance:

-Ensure compliance with SOC 2, GDPR, PCI DSS, HIPAA, and oversee MSSP, pen testing, and endpoint protection.

Platform Services:

-Design APIs and cloud functions, manage rate limiting, job scheduling, and load testing.

-Maintain dev environments, logging, base worker, events, sockets, and distributed tracing.

Security:

-Implement application security measures including IAM (AuthN & AuthZ), RBAC testing, CAPTCHA, and key chain management.

-Oversee DDOS protection, MSSP, SonarQube scans, runtime security, VPN, and dev device policy.

Observability:

-Set up alerting for all cloud resources, manage incident and on-call management, and ensure uptime monitoring.

-Utilize Prometheus, Grafana, and Mimir for observability.

CI/CD:

-Manage Jenkins, Helm Charts, and frontend architecture for continuous integration and deployment.

Backend Services:

-Oversee backend services including Auto SSL, domain reputation management, Kubernetes, and AppEngine.

Network Management:

-Manage load balancers, subnets, VPC, Istio Service Mesh, certificates, and cloud projects.

Project Management:

-Plan, prioritize, and manage multiple projects and initiatives, ensuring timely and efficient delivery.

-Collaborate with cross-functional teams to gather requirements, define project scopes, and set realistic timelines.

Quality & Performance:

-Establish and maintain high standards of code quality, performance, and reliability.

-Implement and monitor key performance indicators (KPIs) to track the success and health of the platform.

Budget & Resource Management:

-Manage the platform engineering budget, ensuring efficient allocation of resources.

-Identify and recruit top talent to expand the platform engineering team as needed.

Qualifications:

-Bachelor's degree or equivalent experience in Engineering or related field of study

-9+ years of experience in software engineering, with at least 3 years in a managerial role

-Proven experience in building and scaling platform infrastructure in a fast-paced environment

-Strong background in system architecture, cloud services (e.g., AWS, Azure, Google Cloud), and DevOps practices.

-Excellent leadership and team management skills, with a focus on mentorship and professional development.

-Strong problem-solving and analytical skills.

-Outstanding communication and interpersonal abilities.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: Senior Software Engineer

Location:PUNE

Job Type: Full-time

About the Role:

We are seeking a Senior Software Engineer with at least 1 year of experience in ad tech (preferred) to join our dynamic team. The ideal candidate will have strong proficiency in Java and possess problem-solving skills to design, develop, and maintain scalable software solutions in the ad tech industry.

Key Responsibilities:

• Develop and maintain high-quality Java-based applications.
• Collaborate with cross-functional teams to design and implement new features.
• Troubleshoot and debug issues, ensuring optimal software performance.
• Write clean, scalable, and efficient code while adhering to best practices.
• Participate in code reviews and provide mentorship to junior engineers.

Requirements:

• Proven experience with Java and software development.
• At least 1 year of experience in ad tech (preferred).
• Strong understanding of object-oriented design and data structures.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.

We are looking for a motivated Information Security who is a self-starter, has an eye for detail, is analytical in approach, loves solving problems, and someone who can take initiatives to build and improve the company’s information security, identify risks and act on the required changes quickly.

What you will do:

• Develop efficient strategies to protect the system, the networking infrastructure, data, and information systems against potential threats/cyber risks
• Routinely performing threat analysis, system checks, and security tests
• Defining and updating information security criteria and validation procedures
• Effectively discuss to understand safety and security and fix the problems along with different stakeholders
• To be a security representative or point of contact for all technical deliveries, initiatives, and project implementations.
• To develop technical processes and procedures and promote compliance in line with regulations, corporate policies, or standards as per ISO27001
• Assess technical security risks in terms of impact to systems and service confidentiality, integrity, and availability, and report and escalate results of risk assessments.
• Report any real or potential security breaches/vulnerabilities to various stakeholders and provide technical support during incident response
• Monitor security tools to detect security events & incidents Report and escalate any security breaches to the Information Technology Security Officer
• Operate vulnerability scanning and compliance tools to identify system weaknesses
• Represent IT Security matters at technical and business forums

Requirements:

• 3-5 years of relevant experience in the information security field.
• Team handling/Mentoring experience
• Relevant experience working with ISO Policies, GDPR guidelines.
• Strong knowledge of network architecture and security concepts related to routing
• Exceptional attention to detail
• Excellent analytical and problem-solving skills
• Great team player and able to work efficiently with minimal supervision
• Excellent communication skills, both written and verbal, work with the different stakeholders on strengthening the security risks
• Able to handle and cope with stressful situations and understands the pressures of a start-up environment.

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for developing a highly scalable and secure code.

Responsibilities:-
- Able to take the Extreme Ownership of modules/product/projects
- Able to learn & implement new technology/framework/library at God Speed
- Able to come with an optimal solution for the business problem
- Can handle calls with the client & customer to know their feedback
- Writing clean code & able to dig into other's code or open-source code.

Desired Candidate Profile:-
- Good problem-solving skills are a must

- Expertise in Node.js development, Javascript (hands-on Experience )
- Exposure to developing APIs with Node JS
- Knowledge of Node.js and frameworks available for it such as Express, sails.js, StrongLoop, etc
- Knowledge of SQL and NoSQL database
- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Added advantage (Python or Ruby or Golang)
- Self-motivated and able to drive the team
- Good communication and interpersonal skills
- Experience in working in fintech is a plus

 How we are different 
 -We are a young and dynamic team who are obsessed with solving the business problem at scale.   

-We are a technology agnostic company that focuses more on finding the optimal solution to the business problem rather than technology.

 Why join us
 - We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of times and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

Do you want to work in a flexible fast-growing cyber security start up based out of Mumbai? Are you hungry for sales and want to join a vibrant and high-energy cyber security start up?

Assertion is a B2B cloud-based cyber security software company. We secure collaboration applications like Teams, Zoom, etc. – protecting customers from Data leaks, Breaches, Toll frauds and Security holes.

Roles and Responsibilities:

1. You will be a subject matter expert on our products and be responsible in enabling our partner associates to deliver services built around our products.
2. You will work closely with our R&D team and be a customer advocate by evaluating the product for market acceptance and providing your inputs.
3. Your responsibilities will include demonstrating our products, training the partner associates on how to use our products and help them build a services practice.
4. Organizing, Training, planning & delivering compelling proof of our Security Product demonstrations and its Remediation services to our partners in the US and UK markets.
5. Assist the Sales team for meeting their targets by robust Training and hand holding them through the Channel.
6. To be a customer advocate in ensuring that the Channel is equipped completely in meeting our Sales Targets.

Mandatory skills:

• Superb written and spoken English communication skills.
• You need to be a subject matter (domain) expert on Collaboration products like SBCs, Avaya, Cisco and Microsoft products.
• Prior experience as a pre-sales engineer with Avaya, Cisco, Audiocodes, Oracle (ACME), Ribbon or one of its partners.
• To ask the right questions, time bound and attention to detail.
• Skilled at Power point and other Training modules.

Good to have: 

• Cyber security domain knowledge. 
• Needs to be a keen listener and empathetic to the concerns of the Channel Team.

The KRA for the position is as follows:

• Make outbound cold/warm calls to find qualified leads
• Good knowledge of internet search techniques to identify potential clients / partner companies  and update the prospect database
• Follow up on inquiries, engage in intelligent conversations with these inquiries leading to appointments and demo requests with client
• Give Product demo and presentation to client
• Research, prospect and identify large customer opportunities ensuring sufficient numbers in the funnel to ensure target attainment
• Involved in scope-of-work and proof-of-concept study
• Involved in market survey in the EdTech domain
• Involved in competition analysis