Sr.Executive (MIS) -Media Operations with a Global Media Agency

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, CorelDraw and Photoshop)
• Must have video creation experience
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills.
• Experience 3+ yrs

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development at LS telcom in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud as LS service
• Implementation of installations of the LS system solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for LS development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

• Strong knowledge of the Go programming language
• Knowledge of common Go-routine and channel patterns
• Router packages, such as Gorilla Mux
• Development experience in embedded systems and Linux OS environments.
• Have expertise in implementing micro-services (using tools and technologies for messaging, RPC, containerization, etc.), Docker, container, Docker-swarm, Kubernetes, and Helm.
• Cloud-native architecture, Virtualization, Orchestration, VNFM, MANO, VIM (Virtualization Infrastructure Management).
• LCM (Life Cycle Management of microservices and VMs) - Monitoring, Resiliency, High Availability (HA) & Scalability
• Primary Skills: Golang
• Secondary Skill: Microservices
  
  
  
  

Talent Acquisition
Sakshi Kulkarni
Website: velankanigroup.com

43, Hosur Rd, Electronics City Phase 1,

Electronic City, Bengaluru, Karnataka 560100

1. Defining the category roadmap globally for digital products like Gift Cards, Vouchers, Experiences, Fintech instruments, Donations, Subscriptions, etc.
2. Product, place, price, and promotions of the category portfolio.
3. Manage supplier relationships for a range of global categories.
4. Good understanding of consumer demand and macro-economic trends in the categories.
5. Good analytical skills with the ability to draw insights from large data sets, forecasting, budgeting, etc.
6. Work with marketing, sales, and product teams to market, sell and build a seamless user experience.
7. End-to-end management of product i.e. from supplier to customer. You should be responsible for cataloging, quality, CSAT, and revenue for the categories.

1. You should have at least 3 years of experience in global category roles, preferably digital categories.
2. Good communication skills are key for this role.
3. Good analytical skills along with sales/marketing knowledge.
4. MBA from reputed colleges would be preferred for the role.
5. Team management experience will be a plus.
6. A strategic thinker along with a growth mindset ll be a good fit for the role.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Antier, a leading brand in Crypto Assets Management, is looking for a Golang Developer capable of writing custom blockchains and have good knowledge of C++ or Rust / Golang.

Antier – a leading blockchain development company – harnesses the power of blockchain and other technologies like distributed ledger and smart contracts to build scalable, asset agnostic applications such as white label exchange platforms (centralized, decentralized and P2P), smart wallets, ICO, STO, tokens and other enterprise blockchain solutions development. Our experts follow design thinking-driven approach to identify blockchain use cases and create intelligent strategies around the same to accelerate your deployments. Together, we are decentralizing the world by combining our deep domain expertise and rich experience to deliver blockchain solutions at enterprise scale. 

Experience: 1-4 years

Required Skills: 

1. Able to write programs with a compiled language (C/C++, Go, or Rust)
2. Must have knowledge of SQL Database programming.
3. Degree or equivalent in Software Engineering.
4. Problem-solving skills.
5. Excited to learn and develop blockchain technology (No experience yet? No problem!)
6. Possess a strong sense of ownership in your work, which drives you to find ways to do things better and faster.
7. Always up-to-speed on the latest technologies.
8. Constantly on the lookout for new and innovative ways to solve complex problems through rigorous experimentation.
9. Your communication style is open, transparent, and direct, and you consistently work in tight collaboration with your teammates.
10. Always open to feedback, new ideas, and opportunities for self-improvement.
11. Ability to work independently as well as collaborate with a small team of developers on various work streams and guide them on development tasks, perform code reviews and ensure design and coding are adhering to architectural standards.

We harness the potential of varied Blockchain platforms to deliver innovative enterprise grade blockchain solutions that make a difference. Get a chance to explore  a completely new environment of working.

We are looking for a passionate Software Engineer to design, develop and install software
solutions. You will form part of a team that will build infrastructure to revolutionize the way
real-estate transactions work in India.
We are looking for a solid Rockstar engineer who can hack around multiple technologies and
build highly scalable, low latency, distributed systems with RESTful services, the latest frontend
MVC frameworks, native apps for android & IOS, and part of building core front-end frameworks.
The pace of our growth is incredible – if you want to tackle hard and interesting problems at
scale, and create an impact within an entrepreneurial environment, join us!

Job Responsibilities:
Execute full software development life cycle (SDLC)
Develop flowcharts, layouts, and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
You will build robust secure and scalable micro-services to power the NoBroker platform for end customers.
● You will be contributing to NoBrokers customer success cloud and enable data-driven
decisions using bots, machine learning & artificial intelligence algorithms.
● You will be responsible to implement RESTful services with metric-driven KPIs. You will
be working closely with other team members to develop world-class reusable UI
components.

Primary Requirements:
B.Tech/B.E. from a reputed college or related technical discipline with 2+years of hands-on
experience in the following Technology and programming methodology :
● Proven work experience as a Software Engineer or Software Developer
● Experience designing interactive applications
● exposure in building RESTful APIs, Hands-on working experience with the Scalable and
fault-tolerant application.
● Working experience with databases like SQL and NoSQL (MySQL, MongoDB,
Redis, and elastic search)
● Provenance experience with any ORM tools like JEE, Spring, Hibernate.
● Experience with test-driven development
● Proficiency in the software engineering tool
● High adaptability in a dynamic start-up environment.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.