Implementation Specialist
at SaaS commerce , gamification software that automates
Job Description- Implementation Specialist
What is the role?
As an Implementation specialist, you will focus on understanding & implementing incentive structures of our clients from various industries such as insurance, banking, IT services, FMCG etc and on delivering a world-class customer experience. The person who joins the team in this position must share our passion and commitment to serving our customers. The candidate should have experience in forging and building brand relationships. A good understanding of sales data for analytics is a must. Key Responsibilities
- Digitize Customer’s incentive programs after understanding data and customer requirements.
- Understands client’s data structures & consults client on optimizing the data templates
- Setup the client’s account with the initial data, create necessary data relationships & setup incentive programs
- Train & handhold client in using the platform & effectively manage their incentive structures on the platform
- Should be able to build analytical models to convert data into future templates so others can use them. • Build relationships with the existing clientele.
- Partners with Product, Project Manager, and other business owners to define the business need for the project.
- Coordinate with internal and external stakeholders to meet customer requirements and expectations.
- Support and contribute to stakeholders with the information needed for publication and user training documentation.
- Ability to contribute to implementation/Onboarding process improvements
- Performs other additional duties as assigned. What are we looking for? An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.•
BE/MBA from a reputable university.
- Strong working knowledge of excel along with data analysis & reporting is a must
- 1-3 years of data analysis & business analysis experience. Consulting experience is a plus
- Hands-on experience in onboarding SAAS products.
• Excellent problem solving skills & analytical aptitude - An exceptional soft skill, including the ability to talk with both technical and business concerns.
- Must be able to work independently
- Ability to work effectively in a team environment.
- Weekly/monthly/quarterly status reporting to the stakeholder
- Ability to easily pivot from one task to another, including managing multiple projects and timelines. Whom will you work with? The selected candidate will be working with the Head of Product/Program management and will also get a chance to work with the Leadership on important customer projects.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.
We are We at Compass strive to make selling fun with our SaaS incentive gamification product. Compass is the SaaS commerce , gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth. We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done.
Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.
Way forward If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume.
All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.
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What will you do at Fynd?
- Research organizations to identify new leads and potential new markets
- Researching the needs of other companies and learning who makes decisions about purchasing
- Contacting potential clients via email or phone to establish rapport and set up meetings
- Planning and overseeing new marketing initiatives
- Attending conferences, meetings, and industry events
- Making reports and providing feedback to upper management about what is and is not working on a timely basis. Coordinating & working in sync with the sales team members
- Strong communication and interpersonal skills
- Solid organizational skills, including multitasking and time-management
- Driving sales across locations and optimization of leads to bookings funnel
- Ensuring process and policy adherence across the Inside Sales function, with a focus on delivering the best-in-class customer communication and meeting sales targets
- Improving customer communication and sales pitch
- Constant performance monitoring and project revisions basis outputs
- Liaise with retail teams and take ownership of meeting sales targets
- Attention to detail
- Ability to handle pressure and meet deadlines
- Strong client-facing and teamwork skills
Some specific Requirements
- Good network across the retail ecosystem including brands, retailers, e-commerce companies, technology and consulting service providers etc.
- Knowledge of Ecommerce
- Handle projects with problem solving & product mindset- Retail market study or Brand interaction to get inputs on new technologies or Brand updates
- Excellent communication, interpersonal and relationship-building skills- Updated on Indian Retail trends - Good negotiation skills
- Excellent time and task management skills- Understanding brands in depth business requirements
- Works approach should be always customer centric- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
- Take ownership & responsibility in every task
- Excellent presentation skills, preparing effect ppt
- Knowledge of Retail Supply chain
- Assisting Sr. team members to achieve team targets
- Accountable for brand’s business at Fynd
- Business Margin calculations
Job Description:
- Work primarily with PHP, object-oriented design, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Must possess a strong understanding of Object-Oriented technology.
- Understand the specifications to define system requirements.5
Responsibilities:
- Design, build, and maintain high-performance, reusable, and reliable code.
Requirements:
- Strong knowledge of swift.
- iOS app architecture.
- REST API Integration.
- Experience in creating fluid animations using UIKit animations and transitions
- Proficient understanding of code versioning tools, such as Git.
- Familiar with APN and Firebase Push notifications.
Responsibilities
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web applications
- Troubleshoot and debug applications
- Perform UI tests to optimize performance
- Work individually and closely with other members of the team during code sprints to deliver a complete end-to-end solution.
- Articulate project status to other team members and management.
- Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
- Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.
Qualifications
- Sharp analytical abilities, proven design skills, excellent communication skills experience handling the independent execution with minimal guidance, prior hands on experience or understanding on working with Django and python.
-
1 years experience with Django.
- Must be from Tier 1 University.
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.
Writing blogs, articles and press releases by co-ordinating directly with the Technical/SEO team.
2) Writing / Proof-reading corporate website content for US and UK based clients.
3) Preparing documentation, user manual and technical documentation for several IT projects related to Magento,WordPress,WooCommerce,Shopify etc.
4) Preparing Content for Social Media Promotion.
A Fintech start up company that bridges the gap between the digital payments
and the micro-retailing industry of the market. A nexus for the B2B sector providing multi-utility services via an Android app, enabling the micro-retailers across India to revolutionize their business and thus providing them with an opportunity to generate more revenue by offering multiple micropayment and digital services at their offline store. We intend to leverage the mode of smartphone technology in the rural and urban markets across India, thus empowering micro-retailers and creating a sustainable self-employment for this segment.
Overall Competencies:
1. Tech Depth/Breadth/Problem Solving.
2. Design & Architecture (Code/Design review).
3. Team Management.
Leadership Competency:
- Managing & mentoring a team.
- Ability to deliver projects/sprints on time.
- Obsessed with quality: Design reviews, code reviews, testing (system/performance).
- Spending at least 50% time with hands-on coding while doing the above Programming.
Tech Competency:
- Hands-on with Python/Django/Flask.
- Knowledge of PHP & Laravel is a plus.
- Experience with any JavaScript framework (Angular / React ).
- Prior experience in micro-services based architecture.
- Good understanding of SQL (MySQL, Postgres, or similar).
- Good understanding of one no-SQL (MongoDB / DynamoDB etc).
- Comfortable producing and refactoring code without assistance.
- Can reason about the complexity of algorithms (time and space).
- Basic CI/CD and DevOps.
- Experience in Docker & Kubernetes.
- Design, QA, and Infrastructure.
- Knowledge of design patterns and cloud scaling.
- AWS & GCP experience. AWS is mandatory.
- Understands BDD/TDD/Performance/Security/Smoke testing/Unit Testing
- Understands REST principles and Microservices
- Understands version control & branching strategies
- Understands application security fundamentals and potential security risks
Education: Bachelors in Computer Science|
Position : Salesforce Commerce Cloud (Demandware) Developer , Sr Associate
Location : PAN India
Experience : 4 to 8 yrs
CTC : As per company norms
NP : Immediate to 30 days
Hiring : Permanent
Your Impact:
- Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
- Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
- Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
- Guides the performance tuning and scalability of the ecommerce solution
- Diagnose and solve technical problems during implementation and support phases
Your Skills & Experience:
- 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
- Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
- Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
- Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
- Collaborate with architect to define implementation processes and quality gates and standards
- Identifies risks and issues, and help monitor them
- Guides the development of reference and resource materials for SFCC
- Mentors SFCC developers in improving their platform knowledge and development skills
- Communicate technical design to the SFCC developers and help/guide them in the implementation
- Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC
Set Yourself Apart With:
- SFCC B2C Developer certification
- Knowledge on Agile methodology and desired tools like Jira, confluence etc.
- Scripting/development experience with Node.js, Mocha/Chai
- Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
- Excellent written, verbal communication and articulation skills & Good team player
- Self-starter and self-learner with keen interest to grow
- Process orientation and the ability to define and setup processes
- Ability to provide necessary coaching to bring team members up to speed on the technology
- Ability to prioritize and manage multiple tasks
- Excellent and innovative approach to problem solving and finding solutions
- Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution
Benefits of Working Here:
- Gender Neutral Policy
- 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well being
Regards
sumaiya
What you'll do:
- Solve complex development problems and produce the highest quality code while striving to push technical boundaries
- Work closely with both external clients and internal, cross-functional product and technical teams to support multiple projects
- Maintain technical design documentation, communicating architectural and design changes to development teams
- Conduct regular design and code reviews, establishing and publishing quality and performance metrics
- Manage and foster a team-oriented environment, providing technical oversight to team members
Basic qualifications:
- Bachelor of Science
- 9+ years of experience working with .NET technologies, with advanced proficiency in C#
- A minimum of 4-5 years working with SQL Server Databases, designing new or altering existing table structures to meet project requirements
- Demonstrated knowledge of enterprise architecture and SOA services
- Strong background in web technologies and architectures
- Technical acumen and understanding of Agile technical practices and how they operate within an Agile organization
- Strong Communication Skills
- Proven ability to build, manage and foster a team-oriented environment
Preferred qualifications:
- Data-driven, analytical approach to problem solving and project management
- Experience working in a product-based IT company and/or banking and financial services company
- Familiarity with multiple implementation standards and methodologies, including Agile
- Experience working with ASP.NET MVC, Entity Framework, LINQ, NoSQL, Message Queue, and building Reusable Libraries