
Implementation Specialist
at SaaS commerce , gamification software that automates
Job Description- Implementation Specialist
What is the role?
As an Implementation specialist, you will focus on understanding & implementing incentive structures of our clients from various industries such as insurance, banking, IT services, FMCG etc and on delivering a world-class customer experience. The person who joins the team in this position must share our passion and commitment to serving our customers. The candidate should have experience in forging and building brand relationships. A good understanding of sales data for analytics is a must. Key Responsibilities
- Digitize Customer’s incentive programs after understanding data and customer requirements.
- Understands client’s data structures & consults client on optimizing the data templates
- Setup the client’s account with the initial data, create necessary data relationships & setup incentive programs
- Train & handhold client in using the platform & effectively manage their incentive structures on the platform
- Should be able to build analytical models to convert data into future templates so others can use them. • Build relationships with the existing clientele.
- Partners with Product, Project Manager, and other business owners to define the business need for the project.
- Coordinate with internal and external stakeholders to meet customer requirements and expectations.
- Support and contribute to stakeholders with the information needed for publication and user training documentation.
- Ability to contribute to implementation/Onboarding process improvements
- Performs other additional duties as assigned. What are we looking for? An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.•
BE/MBA from a reputable university.
- Strong working knowledge of excel along with data analysis & reporting is a must
- 1-3 years of data analysis & business analysis experience. Consulting experience is a plus
- Hands-on experience in onboarding SAAS products.
• Excellent problem solving skills & analytical aptitude - An exceptional soft skill, including the ability to talk with both technical and business concerns.
- Must be able to work independently
- Ability to work effectively in a team environment.
- Weekly/monthly/quarterly status reporting to the stakeholder
- Ability to easily pivot from one task to another, including managing multiple projects and timelines. Whom will you work with? The selected candidate will be working with the Head of Product/Program management and will also get a chance to work with the Leadership on important customer projects.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.
We are We at Compass strive to make selling fun with our SaaS incentive gamification product. Compass is the SaaS commerce , gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth. We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done.
Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.
Way forward If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume.
All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.

Similar jobs
Responsibilities:
- Design, develop, and maintain high-quality web applications using Laravel.
- Collaborate with AI engineers to integrate machine learning models into web platforms.
- Implement RESTful APIs to support AI-driven features and microservices.
- Ensure application performance, security, and scalability.
- Write clean, reusable, and maintainable code following best practices.
- Debug and resolve issues across the development lifecycle.
- Stay current with Laravel and PHP development trends and technologies.

• Contacting clients in regarding their Online appearance and business boosting.
• Good Command over English.
• Develop and Maintain proper interaction and reputation with the clients
• Understand the business needs of the Clients
• Convince the clients and make them to invest on new Projects with the organization
• Outbound Voice process
• B2B Sales Process
• Experience- 0 to 3 years required in web selling or in outbound sales process.
• Salary hike on last drawn salary
• Shift: Night: 8pm to 5am Morning: 7am to 4pm
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey will more than 2 decades of experience in recruitment, training, and coaching.
About our Client :-
Our client is a B2B2C tech firm backed by a Retail Giant and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
The company aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
Key Responsibilities :-
- Own and scale the direct to consumer business; be responsible for its P&L
- Build and scale the user growth (paid + organic marketing), conversion (including liaison with product growth), retention/CRM and reactivation by building a repeatable, sustainable & defensible growth machine.
- Use the data to create customer personas, improve revenues and minimise costs and expenditures; create a culture of structured experimentation and iteration to drive growth
- Hire and develop a front line team to meet GROWTH business goals and requirements; build core talent capabilities around each of its sub-function namely User Growth, Conversion, Retention & Reactivation
- Drive maturity improvement in GROWTH function's execution and performance management via data-based decision making
- Navigate smoothly across multiple teams (product, marketing, tech, etc.) within the organisation to drive cohesiveness and enable a - one team- positive working culture
Experience, Skills & Knowledge :-
- Seasoned professional out of which minimum 3+ years of demonstrated experience of GROWTH function ownership and scale in a consumer tech startup
- Customer centricity focus and ability to bring - voice of customer- in decision making
- Leadership and team management experience
- Understanding the different types of customer acquisition channels - including paid and owned media as well as earned media (PR, word of mouth, organic SEO)
- Entrepreneurial mindset with ability to hustle and sharp business acumen
- Exceptionally curious, bold thinker, applying outside-in thought leadership to reimagine ways of performing work - with a passion for inventing and simplifying
- Ability to assess and mitigate risk, forecast both long and short-term outcomes, and navigate scenarios in B2C business environment
- Ability to communicate across multi-cultural and experience levels, internal & externally
- Analytical rigour i.e. should prefer data to challenge status quo, engage mind, direct hypothesis- driven thinking and structure complex issues.
| Roles & Responsibilities | : |
• Following up on new business opportunities and taking ownership of the sales cycle from the SQL stage till closure stage
• Navigating prospects through the POC and negotiating contracts within the expected time
• Manage multiple customers simultaneously at various stages of the Gumlet buying cycle
• At times a candidate is also expected to do end-to-end sales from lead generation to closure, depending on the business requirements
• Consistently work and learn about Gumlet and be an expert on the product value propositions
• Planning and preparing presentations to demonstrate Gumlet value proposition
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Provide forecasts on the best case and most likely sales volumes over relevant time periods
• Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
• Work with various internal stakeholders and achieve team targets.
|
|---|---|---|
**Work remotely / Work From Home with BigStep Technologies throughout your tenure**
Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.
Roles and Responsibilities :
What You'll Do
- Create the system architecture for any product from scratch as well as drive it for more than one development teams
- Design and deliver solutions that enable fast and efficient deployment of quality code to production
- Document the architectural blueprint and end to end design through flowcharts and diagrams.
- Set coding standards for development teams and ensure all released code is following standards
- Oversee the code review process, performing reviews when necessary
- Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
- Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
- Lead DevOps and implement tooling and process improvements when you identify gaps
- Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
- Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
- Coach and mentor the development teams to improve the overall expertise and skills of the team.
- Take care of the development of critical components and POCs for new technologies to be used.
- Deliver high quality deliverables individually/as a team adhering to industry best practices.
- Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.
What You Bring
- 7+ years in software development or product engineering
- Proficient in MEAN Stack
- Good experience in backend development with Node.js
- Expertise in developing RESTful APIs
- Have created multi-transactional and highly redundant systems from ideation to production
- Customer-centric mindset
- Expertise in Agile SCRUM best practices
- Expertise in implementing front-end of applications using HTML5, Angular.js
- Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
- Strong coding skills, good analytical and problem-solving skills
- Ability to break down complex technical concepts into something digestible by non-technical stakeholders
Exp: 3-8 years
Location: PAN INDIA(Post Pandemic)
Skills JAVA and Angular
- You will design, build and own APIs and Services, which will be the core of the product.
- You will participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- You will part of developing ideas for new programs, products, or features by monitoring industry developments and trends.
- You will have to take lead on projects, compile and analyze data, processes, and codes to troubleshoot problems and identify areas of improvement.
REQUIREMENTS
- 3-5 years of experience in building highly scalable backend systems.
- Fluency or understanding of specific languages, such as JAVA, Operating System may be required, and Experience in Databases such as MySQL or Postgre SQL
- Strong understanding of Computer Science Fundamentals, Data Structures and Algorithms, SOLID Design Principles, and REST Patterns.
- Focus on efficiency, user experience, and process improvement.
- Excellent project and time management skills.
- Strong problem-solving and communication skills.
- Ability to work independently or with a group
Selected candidates day-to-day responsibilities include:
1. Create and manage content based on current trends
2. Engage with audiences on our various social media platforms
3. Strategize authentic and impactful digital content and ensuring their role out within specified deadlines.
Required Experience and Qualifications
Social Media Marketing, Adobe Photoshop and Digital Marketing.
- Social media expertise (Instagram/Snapchat/Twitter)
- Good communication skills
- Ambition backed with a desire to succeed
- Elementary knowledge of photoshop, illustrator, etc.









