IT Sales Associate

Job Title: Global Sales & Solutioning Trainee

Program: 24-Month Sales Excellence Program

Target Role: Sales Development Representative (SDR)

Work Schedule: Night Shift (aligned to North American time zones)

Work Type: Remote / Work from Home

Education: Recent Graduate — BBA, BSc, or B.Com

About the Program

ARDEM's 24-Month Sales Excellence Program is a structured, merit-based career path, not a traditional internship. You will progress from Global Sales Trainee to a high-impact Sales Development Representative (SDR) based entirely on performance, not tenure.

Promotion Criteria to SDR

Graduation to the SDR role is reserved for trainees who demonstrate exceptional performance in three key areas:

•       Communication Mastery: Achieving certified "Telecom Clarity" with accent neutrality for North American C-suite engagement.

•       Solution IQ: Ability to map complex client problems into automated workflow designs.

•       Outreach Consistency: Meeting and exceeding research and engagement KPIs during the trainee phase.

Key Responsibilities

Intelligent Prospecting

•       Use tools like LinkedIn Sales Navigator and ZoomInfo to identify decision-makers in North American Finance and Logistics firms.

Omni-Channel Outreach

•       Execute email, LinkedIn, and cold-call sequences to book discovery meetings for the US sales team.

Solution Architecting

•       Collaborate with the engineering team to draft workflow diagrams showing how ARDEM's RPA (Robotic Process Automation) replaces manual data entry.

Proposal Management

•       Draft Statements of Work (SOWs) and pricing models for prospective clients.

Market Analysis

•       Track US outsourcing trends and deliver campaign "hooks" to the marketing team.

Requirements

Education

•       Recent Graduate: BBA, BSc, or B.Com (required).

Work Schedule

•       Prior experience in a night shift role is required.

•       Must be fully available and comfortable working night shifts aligned to North American (US/Canada) business hours on an ongoing basis.

Communication Skills

•       Excellent written communication — clear, professional, and error-free correspondence in English.

•       Excellent verbal communication — articulate, confident, and persuasive on calls and video meetings.

•       Must demonstrate "Telecom Clarity": a neutral, professional tone clearly understood over digital communication lines.

Technical Setup (Work from Home)

•       Internet: Minimum 100 Mbps dedicated broadband connection (stable and reliable).

•       Laptop/Computer: Intel Core i5 processor (or higher-generation equivalent) with at least 8 GB RAM.

•       Backup power or UPS preferred to avoid connectivity disruptions.

Mindset & Soft Skills

•       High grit — comfortable with rejection and persistent in follow-ups; understands that sales is a volume game.

•       Self-motivated and disciplined in a remote, night-shift environment.

•       Coachable and eager to learn BPO operations, automation, and international sales practices.

Ideal Candidate

1+ year of experience working as a business development representative (or other relevant roles) at a B2B SaaS company.

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup.

Excellent written and oral communication skills.

Experience working with CRM, lead databases, sales engagement tools, ChatGPT, etc

Familiarity with CRM systems and proficiency in managing leads, pipelines, and automations

Willingness to get your hands dirty and do the grunt work in the early days

Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level

Comfortable working late at night to ensure sufficient overlap with US prospects

Self-driven individual with high ownership and strong work ethic

Ability to build, manage and motivate a team

Not taking yourself too seriously :)

Inside Sales Executive

If you are passionate about sales, we’d love to hear from you!

Join Swift in offering industry-leading solutions for sectors – like infrastructure, food, pharma, Printing, chemical, packaging & warehousing.

Job Summary :

• Handle incoming leads (qualified + new inquiries) and convert them into business opportunities
• Provide product guidance and technical clarity to customers for the right solution fit
• prepare technical and commercial presentations to highlight product benefits
• Follow up with customers, handle objections, and negotiate terms to secure orders.
• Build strong rapport and trust with B2B clients for repeat and referral business
• Maintain accurate follow-up, lead stages, and order pipeline in the CRM
• Process customer orders efficiently.
• Ensuring effective communication and a high level of customer service.

Desired key skills :

• Passion for sales, Good Selling Skill
• Dynamic & good communication skill, Communication command
• Ability to understand & explain technical specifications to buyers.
• Positive attitude and professionalism in communication.
• Good natured with a pleasant personality.

Experience:

Minimum 2-3 years’ experience in direct sales function in industries, experience in Real estate, banking, insurance, call center, service, or manufacturing.

Preferred Qualification:

BMS ( Business Management Studies ), BBA (Business Administration)

Location: Turbhe, Navi Mumbai.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Preferred)

We are seeking a talented and detail-oriented Technical Content Writer to join our team. As a key member of our marketing and communications department, you will play a crucial role in crafting clear, engaging, and technically accurate content related to cybersecurity.

Key Responsibilities:

Content Creation:

• Develop high-quality, technical content including whitepapers, blogs, case studies, and user guides that effectively communicate complex cybersecurity concepts to various audiences.

Research and Expertise:

• Stay updated on the latest trends, technologies, and threats in the cybersecurity landscape to ensure the accuracy and relevance of the content.

Collaboration:

• Work closely with subject matter experts, engineers, and marketing team members to gather information and insights for content development.

Content Strategy:

• Contribute to content strategy and planning, ensuring that the content aligns with the company's messaging and goals.

Editing and Proofreading:

• Review and edit content for clarity, coherence, and adherence to company style guidelines.

SEO Optimization:

• Implement SEO best practices to improve the visibility and accessibility of our content in search engine results.

Documentation:

• Create and maintain technical documentation, manuals, and guides for our products and services.

Qualifications:

• Bachelor’s degree in Computer Science, Cybersecurity, Technical Writing, English, or a related field.
• Proven experience in technical content writing, specifically in the cybersecurity domain.
• Strong understanding of cybersecurity concepts, technologies, and best practices.
• Excellent writing, editing, and proofreading skills with an emphasis on clarity and conciseness.
• Ability to translate complex technical information into easily understandable content for a non-technical audience.
• Familiarity with SEO principles and tools.
• Proficiency in industry-standard writing and collaboration tools (e.g., Microsoft Office, Google Workspace, Markdown).
• Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment.

Job Title:

Senior Software Engineer

Job Location - Coimbatore

Job Experience – 5 +Yrs 

Required Skills:

Must Have: Dot Net , c# , Reactjs / Angular.

Responsibilities:

❖ Define the long-term technical strategy and architecture vision for device management,

leveraging new technologies to deliver features to our customers.

❖ Think out of box, plan and build frameworks as building blocks, be updated with the technology

and improve frameworks on timely manner

❖ Analyse User requirements, clarify and cascade as needed for clear understanding and

implementation.

❖ Professionally maintain all software and create updates regularly to address customer concerns

❖ Troubleshoot coding problems quickly and efficiently to ensure a productive workplace

❖ Ensure software security by developing programs to actively monitor the defined standards

❖ Collaborate with team members to determine best coding practices and enhance client

experience

❖ Develop Successors in Place by mentoring the individuals and assist in their career growth and

update them with the technical challenges that might come their way

❖ Document and demonstrate solutions by developing documentation, flowcharts, layouts,

diagrams, charts and code comments

❖ Updates job knowledge by studying state-of-the-art development tools, programming

techniques, and computing equipment

❖ Actively participate in Internal initiatives, contribute to org wide Technology initiatives

• Strong proficiency in C language.
• Good understanding of basic network fundamentals and protocols.
• Good skills on system troubleshooting and debugging.
• Good understanding of operation system, socket programing and multi-thread programing.
• Good understanding of REST design and Object-Oriented Design
• Good understanding of JSON syntax and JSON schema syntax
• Knowledge of data structure and different algorithms.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.