Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information. The primary responsibilities of a Customer Service Executive would be: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Ability to multi-task, prioritize, and manage time effectively
Job Description :- 2+ years of software development/engineering experience in Web technologies- Hands-on experience in HTML, CSS, Java Script, Node JS, D3js.- Advanced knowledge of multiple software development languages and proficiency in all related languages- Advanced knowledge of relevant operating systems and communication interfaces- Proven track record in making significant contributions to team efforts.- Excellent interpersonal skills
The person shall be responsible for obtaining and managing constant relationship and communication with corporates, foundations, retail donors and HNIs. The ideal individual will have the ability to exercise good judgment in dealing with donors, with strong written and verbal communication, presentation and networking skills, and the ability to maintain a realistic balance among multiple priorities.Primary responsibilities include but are not limited to:- Connect, liaison and engage with corporates, foundations, retail donors and HNIs on a constant basis towards meeting the financial / non-financial resource requirements of the organization- Manage and scale up regular monthly contributions from volunteers and retail donorsKey Deliverables:- Donations raised from- Corporates- Foundations- Retail donors- HNIs- Recurring monthly donorsEducation Qualification / Experience:- At least Eight years sales, fundraising or customer service experience preferably- Any Banking / sales / corporate fundraising experience would be an advantageKnowledge, Skills and Abilities:- Reasonable understanding of the non-profit sector, fundraising and donor relationship management- Exceptional communication and influencing skills, combined with the ability to work under pressure in a changing environment- Very strong networking and interpersonal skills and the ability to build relationships with stakeholders, including donors, staff and volunteers- Expert level written and verbal communication skills in English.- Emotional maturity- Highly resourceful team-player, with the ability to also be extremely effective independently- Forward looking thinker, who actively seeks opportunities and proposes solutions- Sensitivity and empathy with the vision, mission, values and programmes of Bhumi- Resourceful, responsible and self-startingOther Information:- Reporting to: Executive Director Scope: Full time- Remuneration: Up to Rs.15 lakhs p.a. including performance incentives based on the candidate's profile- Expected Joining Date: Immediate
1. Work with the core team in fundamentally understanding & implementing major key areas in business and closely work with customers to understand and improvise on their needs 2. Develop & build new marketing channels 3. Handle customer retention & support potential customers to meet their needs 4. Establish, develop and maintain positive business and customer relationships 5. Reach out to customer leads through various customer acquisition channels 6. Expedite the resolution of customer problems and complaints to maximize satisfaction 7. Coordinate retention effort with team members and other departments 8. Analyze the territory/market's potential, track sales, and status reports 9. Help in forming the base of the retention department and be a part of the core team and setting up processes for expansion in other cities
Position Title: BUSINESS EXECUTIVE Reports To: AREA SALES MANAGER JOB DESCRIPTION: As MEDICAL REPRESENTATIVE where you will be at the grass root level, meeting doctors and chemists promoting company's brands and ensuring brand building. Eligibility criteria: Fresher/Experienced not more than 1.5ys KEY RESPONSIBILITIES: 1) Maintain records and send reports including tour programs, daily, weekly reports, expense claims, orders and information about competitive products and activities. 2) Carrying out one-on-one discussions and meetings with doctors and pharmacists in order to convince them about our products & collect information on healthcare supplies. 3) Candidate will be responsible for Sales & Business development activities. 4) Will ensure 100% implementing on of marketing strategies & campaigns for product promotion to doctors. 5) Achieving (and exceeding) monthly sales target of your territory. 6) Building and maintaining positive working relationships with chemist and stockist. 7) Ensure proper distribution of samples and promotional scientific materials to selected Doctors. 8) Facilitating Medical conferences. 9) Experience in Pharma sales, preferably in Dermatology Division. 10) Do chemist survey to ensure availability of products. 11) Regularity in attending company meetings, product launch and briefings. 12) Ensure on time payment collection and sales and stock data from stockist. 13) Achieving the monthly sales target.
Roles and Responsibilities: -Managing Customer Lifecycle Management post sales -Working closely with the marketing team in order to optimize the acquisition, engagement, and retention of customers. -Guide new customers through the configuration and implementation of product -Explore what success means to the customer and ensure that they reach their goals -Responsible to show value to the customer so that they renew and upgrade license -Develop feedback funnel and passing customer feedback to the engineering team to set the future direction of product development -Responsible to deliver customized demos as per the specific requirements of the customer You should be: -Customer-obsessed and a hustler -Very polished and good communication skills -Street-smart attitude and highly motivated -Highly accountable and responsible -College and grades is not a selection criteria as long as you are sincere and hungry to learn Skills: Customer Relationship Management, Communication Skills, Self Starter / Self Motivated, Influencing Skills, Ownership, And Accountability
Work in a fast-paced environment to acquire new customers, increase the revenue growth for an organization, and make sure all aspects of the sales orders meet requirements of the client and the company. -Making calls and following up with potential clients and aim conversions. -Offering online demonstrations to potential clients -Working with community partners to increase involvement and developing relationships with potential clients -Going over the perks and benefits of making purchases through one company versus another -Developing and analyzing data to determine how to better reach out to customers making sure to understand the individual and unique needs of each customer You should be: -An effective communicator and a hustler -Street-smart attitude and highly motivated -Highly accountable and responsible -College and grades is not a selection criterion as long as you are sincere and hungry to learn Skills: Sales Management, Customer Relationship Management, Communication Skills, Influencing Skills
Greeting from printbranch, We are a Young company, with very enthusiastic people, and with everything In-house. We are printing solution for a wide range of business needs- from business cards and letterheads to promotional material like brochures, standees, flyers, banners, invitation cards and paper bags. In addition, we have an integrated post press solutions, which includes binding, cutting, foiling and laminating. Therefore, we take care of the entire process from the designing to printing and finally delivering it. In just 3 years we have becomes Bangalores Largest Digital Printing Press. We are looking for Sales Executive who has below skills Good selling and negotiation skills Should have good command over English and Hindi Language and preference for knowing other Languages. Proven work experience as a Sales account manager or Sales account executive Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills Promptness, crisp and clear thought as well as speech Business acumen with a problem-solving attitude Self-motivated with a result-driven approach Gather market Intelligence on competitors and their activities. Knowledge of CRM / MIS software and MS Office (MS Excel in particular) Punctuality Open & Positive Mind set for start-up culture Your job description will be to Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options Meeting Clients explaining about products Following up with Client for Order status Following up with customer for Payment Maintains relationships with clients by providing support, information, and guidance Salary will depend on experience, Basic Salary + Incentives + Allowance Qualification: Bachelors degree in Business Administration, Marketing or relevant field Personality: Should have pleasant personality Experience: 4 years in any industry Two Wheeler: Must with Valid License Candidate who are willing to take target oriented job only apply Please give details of below field on covering letter Current Salary (CTC) Mention Notice period (if any) Get your resume along when coming for interview Apply now if you think you are looking for great company with great future and have talent.
The duration of this internship is __3__ months.