Customer Support/Virtual Assistant

Role: Content Writer

Exp: 2+ Years

CTC: up to 4 LPA

Working days: 6 Days

Job Description:

• Minimum of 1 years of relevant experience in content writing.
• Strong organizational and learning skills.
• Proficiency in Microsoft Word, Google Docs, and Grammarly.
• Experience using AI tools such as ChatGPT, Gemini, and Jasper.
• Experience with CMS like HubSpot or WordPress.

Job Title: AI/ML Engineer – Banking Projects

Location: Bhutan (On-site / Hybrid)

Experience: 3-6 Years

Domain: Banking & Financial Services

Specialization: AI/ML, NLP, LLMs (preferred)

About the Role:

We are seeking a passionate and skilled AI/ML Engineer to join our innovative team working on cutting-edge banking and financial solutions. This role offers a unique opportunity to build and deploy intelligent models that improve customer experience, risk analysis, fraud detection, and automate key banking operations.

Responsibilities:

• Design, build, and deploy machine learning models for banking domain use cases.
• Work on Natural Language Processing (NLP) and LLM-based applications for intelligent document processing, customer service, and more.
• Collaborate with data engineers and domain experts to collect, clean, and structure relevant data.
• Build AI-powered solutions for tasks such as credit scoring, fraud detection, chatbot automation, and predictive analytics.
• Evaluate and fine-tune ML/LLM models to ensure optimal performance.
• Research and stay updated with the latest in AI/ML, especially GenAI and LLM advancements (e.g., OpenAI, BERT, LangChain, etc.).
• Create technical documentation and present findings to both technical and non-technical stakeholders.

Requirements:

• Bachelor’s/Master’s degree in Computer Science, Data Science, or related field.
• 3+ years of experience in Machine Learning / AI roles.
• Proficient in Python and ML libraries (Pandas, NumPy, Scikit-learn, TensorFlow, PyTorch).
• Experience in NLP techniques and frameworks (SpaCy, NLTK, Hugging Face Transformers).
• Knowledge of LLM architectures and fine-tuning techniques is a strong plus.
• Hands-on experience with real-time deployment (REST APIs, cloud models).
• Strong analytical and problem-solving skills.
• Prior experience in Banking or Financial services projects is highly preferred.

Job Title: Remote Personal Executive Assistant

Location: Remote (Pacific Time Zone Availability)

Position Type: Part-Time/Full-Time

About the Role:

We are looking for a proactive, detail-oriented, and organized Remote Personal Executive Assistant to support a small management team with day-to-day tasks and work on specific The ideal candidate will provide virtual assistance for personal and administrative tasks, and will lead projects from the ground up, collaborating and executing the plans to help scale the business. This role requires flexibility, reliability, and a strong commitment to confidentiality.

Key Responsibilities:

• Administrative Support: Manage schedules, coordinate meetings, and assist with travel arrangements, ensuring smooth day-to-day operations.

• Communication: Act as a point of contact for emails and messages; screen, prioritize, and respond to correspondence.

• Document Management: Organize and maintain digital files, records, and documents, ensuring they are up-to-date and accessible.

• Office Task Support: Occasionally assist with office tasks such as data entry, preparing reports, and tracking inventory or supplies.

• Personal Assistance: Assist with personal errands, reminders, and other tasks to help balance both personal and work-related commitments.

• Project Coordination: Support with special projects, research, and tasks as assigned, ensuring deadlines and objectives are met.

Responsibilities:

• Responsible for Online bidding, social media, and Lead Generation.

• Identify, develop and build differentiators in client offerings.

• Understand the company’s goal and purpose to continue to enhance the company’s growth.

• Lead Generation Methods.

• Have to take care of International IT sales.

• Ensure to perform New Business Development