Customer Support/Virtual Assistant

Job Title: Consultant – Enterprise Application Development Location: Bengaluru (Hybrid / On-site) Engagement: Full-Time Experience: 10 – 15 years preferred About Us: Introducing VTT, a comprehensive mobility service provider catering to diverse multinational sectors like IT/ITES, KPO/BPO, Financial, Pharma, and more across Indian cities. Our “Managed Mobility Program” includes Fleet Management, Technology, Resource Management, Car Rentals, Logistics, and Special Services (Ambulance and PWD vehicles). Trusted by Fortune companies such as Cisco, Morgan Stanley, Wells Fargo, Google, PWC, and others, we pride ourselves on leveraging expertise and cutting-edge technology for safe, efficient, and uninterrupted service delivery. With a commitment to excellence, we ensure best-in-class standards for all our clients. Trip to school is now timely, comfy and secure! Our well maintained f leet is here to enrich your child’s commute, keeping students punctual and safe thanks to GPS tracking paired with well-trained drivers. Our routes are carefully planned, our drivers attentive, and everything hassle-free. Role Overview We are looking for a seasoned Consultant with comprehensive expertise in enterprise-level application development across backend, frontend, mobile, DevOps, and cloud. The role demands a strong architectural mindset combined with hands-on execution. The Consultant will also play a critical role in understanding the current system architecture end-to-end, driving technical improvements, building the tech team foundation, and establishing structured technical documentation. Key Responsibilities • Understand the complete architecture of the existing systems, including web, mobile, backend services, and cloud environment. • Provide hands-on leadership across backend, frontend, mobile, DevOps, and cloud infrastructure. • Architect and optimize enterprise-grade applications for scalability, security, performance, and reliability. • Conduct technical due diligence on current systems and propose improvements or refactoring plans. • Build the foundation for the internal engineering team including hiring support, role definitions, and best-practice processes. • Drive engineering workflows including coding standards, branching strategy, CI/CD, monitoring, and release management. • Create comprehensive technical documentation covering system architecture, API specs, deployment playbooks, and SOPs. • Review code and provide mentorship to engineering resources. • Coordinate with product and business teams to translate requirements into technical design and actionable development roadmap. • Troubleshoot and resolve deep-stack issues during development or production. Technical Expertise Required Backend • Java / Spring Boot • Node.js • Microservices architecture • REST / GraphQL Frontend • React js • Responsive UI, component-based architecture, state management Mobile • Flutter • React Native Cloud & DevOps • AWS (ECS / EKS / EC2 / RDS / Lambda / S3 / IAM / CloudWatch etc.) • CI/CD pipelines (GitHub Actions / Jenkins / GitLab CI or equivalent) • Docker / Kubernetes • Infrastructure-as-code (Terraform / CloudFormation) Database • MongoDB • Knowledge of PostgreSQL / MySQL is an added advantage Professional Attributes • Strong architectural thinking with the ability to simplify complex systems. • Excellent communication and stakeholder management skills. • Ability to work independently without constant supervision. • Capability to mentor, lead, and build an engineering team from scratch. • Process-driven mindset with a focus on best practices and documentation. Deliverables • Architectural understanding and documentation of current systems. • Recommendations and implementation plan for system upgrades or restructuring. • Establishment of core engineering processes and standards. • Hiring support and technical evaluation of developers.

Location: Bangalore (Work from Office)

Employment Type: Full-Time

About the Role  

We are looking for a highly organized and detail-oriented professional to support the CEO’s Office in administrative, coordination, and operational activities. This role will play a key part in ensuring smooth day-to-day functioning, including supporting documentation such as Statements of Work (SOWs), vendor coordination, and internal operations.

Key Responsibilities  

• Assist the CEO’s Office in day-to-day administrative and operational tasks
• Prepare, review, and manage Statements of Work (SOWs), contracts, and related documentation
• Coordinate with internal teams (HR, Finance, Delivery, Sales) for documentation and approvals
• Maintain records, trackers, and documentation repositories with high accuracy
• Manage scheduling, meeting coordination, and follow-ups on action items
• Support vendor management, invoicing coordination, and basic financial tracking
• Ensure timely communication and coordination across departments
• Handle confidential information with discretion and professionalism
• Identify and streamline administrative processes for better efficiency

Required Skills & Qualifications  

• 2–5 years of experience in administration, operations, executive assistance, or coordination roles
• MBA (preferred) or Bachelor’s degree in Engineering / Business Administration / Commerce
• Experience working with SOWs, contracts, or business documentation
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and ability to manage multiple priorities
• Proficiency in MS Office tools (Excel, Word, PowerPoint)
• Ability to work in a fast-paced tech startup environment with minimal supervision
• Familiarity with basic finance/invoicing processes
• Exposure to vendor or client coordination
• Immediate joiners or candidates with short notice period preferred 

Domain: - Investment Banking or Electronic Trading is mandatory

• Develop (Python/Py test) automation tests in all components (e.g. API testing, client-server testing, E2E testing etc.) to meet product requirements and customer usages
• Hands-On experience in Python
• Proficiency in test automation frameworks and tools such as Selenium, Cucumber.
• Experience working in a Microsoft Windows and Linux environment
• Experience using Postman and automated API testing
• Experience designing & executing load/stress and performance testing
• Experience using test cases & test execution management tools and issues management tools (e.g Jira), and development environments (like Visual Studio, IntelliJ, or Eclipse). 

As a Digital Marketing Trainer, you will design, deliver, and continuously improve training programs that equip learners with hands‑on skills across the digital‑marketing spectrum—SEO, SEM, social media, content marketing, email automation, analytics, and emerging AI‑driven tactics. You will combine real‑world campaign experience with engaging instructional techniques to help students, corporate teams, or career‑changers become job‑ready digital marketers.

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

React.js Developer Job Description

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

React.js Developer Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.

Responsibilities and duties:

• Develop, record, and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Utilize backend data service.

Skills and Knowledge:

• Strong knowledge of PHP
• Knowledge of HTML, CSS, and JavaScript, etc
• Writing well designed, testable, efficient code by using best software development practices
• Knowledge of WordPress, Laravel, and CodeIgniter (preferred)
• Knowledge of any one framework of PHP (Required)

Programming Languages needed:

• HTML
• CSS
• JavaScript
• PHP (Required)
• Laravel/WordPress/CodeIgniter (preferred)

Who Can Apply:

• Who has a minimum experience of 6 months
• Who has Maximum experience of 1 year only
• Who are from Surat
• Who are willing to relocate to Surat
• Who have relevant Skills & Knowledge

Freshers Are Also Welcome !!!

***** SURAT CANDIDATES ARE MORE PREFERRED *****

Qualification

•     Total Experience level of 2 to 4 years of software development
•     Strong problem-solving skills, data structures, and algorithms
•     Experience with distributed systems handling a large amount of data
•     Excellent coding skills in any one/more among Ruby/ROR.
•     Good understanding of Web Technologies (RestFul APIs, Authentication)
•     Good understanding of Database Systems
•     Experience in working on Data Science problems is a plus
•     B.Tech/BE/M. Tech in Computer Science or equivalent

Responsibilities

We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:

Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)

Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc

Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases

Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc

Building/managing RESTful APIs for various features within the core bot platform

Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities

Building/managing AWS clusters for clients

Automating test cases, build process.

About Insyncai

Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.

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