Customer Support/Virtual Assistant

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

Strong Engineering Manager / Technical Leadership Profile

Mandatory (Experience 1): Must have 9+ years of experience in software engineering with experience building complex, large-scale products

Mandatory (Experience 2): Must have 2+ years of experience as an Engineering Manager / Tech Lead with people management responsibilities

Mandatory (Tech Skills 1): Strong technical foundation with hands-on experience in Java (or equivalent compiled language), scripting languages, web technologies, and databases (SQL/NoSQL)

Mandatory (Tech Skills 2): Proven ability to solve large-scale technical problems and guide teams on architecture, design, quality, and best practices

Mandatory (Leadership & Delivery): Experience in leading cross-functional teams, planning and tracking delivery, mentoring engineers, conducting performance reviews, and driving engineering excellence

Mandatory (Collaboration): Must have strong experience working with Product Managers, UX designers, QA, and other cross-functional partners

Mandatory (Communication): Excellent communication and interpersonal skills to influence technical direction and stakeholder decisions

Mandatory (Company):Product companies

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science or related field from Tier 1, Tier 2 colleges

Mandatory (Note): Education can be ignored for candidates with proven experience in strong, reputed product companies

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services.

Responsibilities

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Requirements

• Objective C
• Knowledge of Apple's Xcode IDE
• Swift
• UI and UX design experience

Experience - 1-2 years

Location - Indore

Company Description

Established in 2014, Facilius Inc. is a premier PR and media placement agency. It works directly with top tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more premiere news outlets. They operate on a unique model unlike any PR agency where they place their clients in top-tier media on a guaranteed basis.

What will you get

You will get an opportunity to create, manage and enhance relationships with some of the best journalists and media outlets across the globe. You will be working closely with a global team to learn how to work closely with the biggest media outlets, strike partnerships, and offer value in exchange. You will get 10 times the amount of exposure compared to any other PR agency.

Role Description

Public Relations Specialist / Media Partnerships and Alliances Specialist

We are seeking a skilled and dynamic Public Relations Specialist / Media Partnerships and Alliances Specialist to join our public relations team.

This is a full-time role with the flexibility of working from home. The candidate will work according to U.S. hours Eastern Time (i.e. 6 PM to 3 AM IST)

The candidate will be responsible for identifying and reaching out to contributors / journalists and media outlets working across the globe in news /online media outlets, developing and maintaining relationships with them and collaborating with them.

Key Responsibilities

– Cultivate and maintain strong relationships with journalists and global media outlets

– Strike partnerships that help the company contribute stories on global media outlets

– Find business opportunities with media outlets that can benefit our company

– Find opportunities where the company can directly contribute towards news stories

– Find opportunities to build and expand the online profiles of key personnel

Requirements

– Strong written and verbal communication skills

– Self-starter by nature

– Diligent, persistent with strong follow -ups

– Strong organizational skills

– Savvy with MS Office and social media platforms.

– 3 to 4 years of experience in a communications role (preferably in the public relations industry either in-house or with an agency)

Compensation

– Basic in-hand salary range is INR 4.4 to 4.8 LPA

– This is an extremely vital role to the company and hence there is tremendous scope for growth and increment in this role and team

Qualifications

• Experience in consistently reaching out to external parties.
• Experience in creating and maintaining external relationships and develop partnerships
• Experience in the public relations industry is preferred.
• Ambitious, self-motivated, target-driven, and ability to work independently.

Job Location

Candidate has the flexibility to work from home or any location of their choice.

Timings: 6.00 pm to 3.00 am IST

Industry: Public Relations, Internet, Online Media

Required Candidate profile

We are looking for an AngularJS engineer to build world-class user
experience while innovating with and implementing full front-end stack. We
need someone who thinks outside the box, someone who doesn't settle on one solution, and someone who loves challenging projects and complex user flow and advance technologies.

Work Profile
o Delivering a complete front end application in AgularJS
o Ensuring high performance on mobile and browser with reusable and modular components spanning cross multiple projects
o Coordinating the workflow between the graphic designer, the HTML coder, and yourself
o Integrate with the back-end developer in the process of building the RESTful API o Communicating with external web services for 3rd Party tools and services integration

Requirement
o 3+ years of experience and proficiency with AngularJS, JavaScript and HTML5
o Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
o Creating self-contained, reusable, and testable modules and components
o Ability to provide SEO solutions and optimization

o Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

o Creating custom, general use modules, and components which extend the elements and modules of core AngularJS

Location- Ahmedabad

• A positive attitude, willing to jump in and tackle new challenges.

• 1- 3 years of experience in technical writing

• coordination and collaboration with the internal teams and concered stakeholders

• Computer assembling and dis -assembling.
• Hardware troubleshooting of desktop, laptop, server machine.
• Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
• Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
• Various email client installation and troubleshooting.
• Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
• Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
• Various software installations on linux platform.
• Network LAN and WAN troubleshooting.
• VPN management
• Knowledge of Virtualization

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Reporting back on results