Customer Support/Virtual Assistant

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Job Title Manager - Talent Acquisition

Function Human Resource Dept.

Reports to HR Head

Span of control Team – Talent Acquisition Specialists

Location-Andheri (Chakala)

Role overview

Principal Purpose • Collaborate with department managers regularly and proactively

identify future hiring needs. Attract and recruit candidates at the

right cost, time, and quality. Explore and optimize all channels of

sourcing - Internal & External. Build a talent pipeline for future

hiring needs.

• Drive excellence, experience design and data-driven decision

making.

• Identify talent needs and translate them into an agreed recruitment

plan, aimed at the fulfilment of the needs within time, budget and

quality constraints.

• Develop an in-depth knowledge of the job specifications to include

experience, skills and behavioral competencies needed for success

in each role.

• Conduct in-depth vacancy intake discussions leading to agreement

with hiring manager on proposed recruitment plan.

• Partner with stakeholders to understand business requirements,

educate them on market dynamics and constantly evolve the

recruitment process.

• Create a hiring plan with deliverables, timelines and a formal

tracking process.

• Coordinate, Schedule and Interview candidates within the

framework of the position specification. Possess strong ability to

screen, interview and prepare a candidate slate within an

appropriate and consistent timeline.

• Conduct in-depth interviews of potential candidates,

demonstrating ability to anticipate hiring manager preferences.

• Build and maintain a network of potential candidates through

proactive sourcing/research and ongoing relationship management

• Recommend ideas and strategies related to recruitment that will

contribute to the growth of the company, implement new

processes and fine-tuning standard processes for recruiting that fit

within the Organization's mission to deliver high-value results to

our customers.

• Participate in special projects/initiatives, including assessment of

best practices in interviewing techniques, leveraging of internal

• Build an “Employer Brand” in the Talent Market and Drive

Improvements in the Talent Acquisition Process

• Collaborate with marketing and communications teams for

integrated branding campaigns.

• Monitor and improve onboarding satisfaction scores and early

attrition rates by tracking feedback from new recruits across.

• Coordinate with HR operations, IT, medical admin, and business

functions to ensure Day 1 readiness (system access, ID cards,

induction slotting, etc.).

• Ensure fast TAT, high-quality selection, and seamless onboarding

process management.

• Develop KPI dashboards (time-to-fill, cost-per-hire, quality-of-hire,

interview-to-offer ratio) and present insights into leadership.

• Mentor and develop a high-performing recruitment team; manage

performance and succession planning.

Desired Experience & Qualification

• 4+ years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)

Position: Talent Acquisition Specialist / Recruiter

Experience: 1 to 5 Years

Location: Full-time, Work-from-Office/Remote

Work Hours: 9:30 AM - 6:30 PM (Mon to Sat, 2nd & 4th Saturday off)

About Corporate Stalwarts

Corporate Stalwarts is a leading recruitment firm with 20+ years of experience in executive search and talent acquisition. We specialize in CXO-level hiring, mid-level recruitment, and customized talent solutions across India, APAC, EMEA, and UK regions.

Key Responsibilities:

• Sourcing & Screening: Find and assess top talent using various channels, including LinkedIn, job portals, and AI tools.
• Goal Achievement: Meet recruitment targets and deadlines with precision.
• Interview Coordination: Manage interview processes and ensure positive candidate experience.
• Client Partnership: Build relationships with clients and deliver results aligned with their hiring needs.

What We Offer:

• Lucrative Incentives: Bonuses tied to performance.
• Career Growth: Clear path for advancement in a dynamic environment.
• Collaborative Culture: Innovative, supportive, and team-driven.

What We’re Looking For:

• Experience: 1 to 5 years in recruitment or talent acquisition.
• Skills: Strong sourcing, screening, and relationship-building abilities.
• Tools: Familiarity with LinkedIn Recruiter, job boards, and ATS.

Website: https://www.corporatestalwarts.com/

REVIEW CRITERIA:

MANDATORY:

• Strong sponsor acquiring and managing profile
• Must have 2+ years of experience in sponsorship sales, business development, partnerships, or events sales
• Must have experience in identifying & acquiring sponsors
• Must have experience creating sponsorship decks, proposals, and pitching
• Must have handled negotiations and closure of sponsorship deals
• Must have managed pre-, during, and post-event sponsor engagement
• Must be proficient in powerpoint and excel
• Bachelor's degree in Marketing, Business, Communications, or a related field
• Must be comfortable in a fast-paced, deadline-driven environment

PREFERRED:

• Events industry
• Experience in startup ecosystem events

ROLE & RESPONSIBILITIES

ROLE SUMMARY:

We are looking for a dynamic and driven Sponsorship Manager to join our team. The ideal candidate will be responsible for identifying, acquiring, and managing sponsors for various events and initiatives. This role is a unique blend of business development, client servicing, and event execution, and is ideal for someone with strong relationship- building skills and a passion for events and branding.

KEY RESPONSIBILITIES:

• Identify & Acquire Sponsors: Research and approach potential sponsors that align with our event themes and audience profiles
• Pitch & Negotiate: Create compelling sponsorship decks and proposals; lead negotiations to secure sponsorship deals
• Relationship Management: Serve as the primary point of contact for sponsors pre, during, and post events
• Sponsorship Fulfilment: Ensure all sponsorship deliverables (branding, speaking slots, stalls, digital exposure, etc.) are executed seamlessly
• Cross-functional Coordination: Collaborate with marketing, design, content, and event execution teams to deliver value to sponsors
• Post-event Reporting: Prepare performance reports and ROI presentations for sponsors to build long-term partnerships
• Market Research: Stay updated on sponsorship trends and competitors to identify new opportunities

IDEAL CANDIDATE:

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 2–5 years of experience in sponsorship sales, business development, or partnerships (event industry preferred)
• Excellent communication, presentation, and negotiation skills
• Strong relationship-building skills with a client-first mindset
• Ability to create persuasive pitch decks and proposals
• Proficiency in MS Office, especially PowerPoint and Excel
• High level of organization and attention to detail
• Comfortable working in a fast-paced, deadline-driven environment

Location: Indore

Position: HR Intern + Training & Placement Counsellor

Type: Internship (with opportunity for full-time)

🎯 Role Overview

We are looking for a dynamic and enthusiastic individual who can manage HR activities along with training & placement coordination. The candidate will be responsible for handling recruitment, candidate counselling, and placement support.

✅ Key Responsibilities

🔹 HR Responsibilities

• Handle end-to-end recruitment process (sourcing, screening, scheduling)
• Post job openings on portals (Indeed, LinkedIn, etc.)
• Coordinate interviews and follow-ups with candidates
• Maintain candidate database and records
• Assist in onboarding and documentation process

🔹 Training & Placement Counselling

• Guide and counsel students/candidates regarding career opportunities
• Coordinate with candidates for training programs
• Support candidates in placement process
• Conduct basic screening and counselling sessions
• Maintain placement records and reports

🎯 Requirements

• Strong communication & interpersonal skills
• Basic understanding of HR processes
• Confident in candidate interaction & counselling
• Ability to work in a fast-paced environment
• Good organizational and coordination skills
• Immediate joiners preferred

💡 Preferred Skills

• Knowledge of job portals (Indeed, Naukri, LinkedIn)
• Basic MS Excel / Google Sheets knowledge
• Positive attitude & willingness to learn

🎓 Eligibility

• Any Graduate / MBA (HR preferred)
• Freshers can apply

🎁 Perks & Benefits

• Hands-on HR & Recruitment experience
• Exposure to training & placement activities
• Opportunity for full-time role based on performance
• Professional growth & learning environment 

BlackLight Games

About Us:

We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

Website link- https://blacklightsw.com/

Position: Backend Developer( Java/SpringBoot/MySQL)

Location: Noida

Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc  or relevant professional experience; preferably in Computer Science.

Skills :

• Backend: Java/SpringBoot
• Databases: MySQL

Job Summary:

We are looking for a skilled Backend Developer to join our growing team and help build scalable systems that power products used by millions every month. You will work on Java, Spring Boot, and MySQL, with exposure to Node.js, crafting APIs and backend services that are reliable and production-grade.

What You Bring To The Team

• 3-4 years of backend development experience with Java and Spring Boot as primary focus.
• Strong working knowledge of MySQL (schema design, query optimization, migrations).
• Understanding of REST APIs and system design.
• Comfort with live system debugging, monitoring, and performance tuning.
• A mindset of ownership and building with quality.
• Design and develop scalable, reliable backend services and APIs using Java, Spring Boot, and MySQL.
• Participate in code reviews, architecture discussions, and best practices.
• Collaborate with the frontend and game backend teams for seamless feature delivery.
• Write clean, maintainable code with proper testing and documentation.
• Monitor, debug, and improve live systems, ensuring high availability.

Extra Gems For

• Basic familiarity with Node.js and its ecosystem would be good to have.
• Experience working on a product that has launched and scaled to a solid user base would be good to have.
• Understanding of microservices architecture
• Exposure to AWS or GCP for deployments and scaling.
• Understanding of caching, queues, and real-time data pipelines.
• Prior experience in product-focused startups.

Why Us?

• High Growth Startup environment. 
• Fast-paced, ownership-driven environment.
• You’ll build products millions play every month.
• Friendly, collaborative team with high standards.
• Culture that values learning, quality, and growth.
• Company sponsored courses and education material.
• Lots of learning opportunities.
• Work with a super-talented team of professionals.
• Informal work-culture, Casual Dress Code, multiple outings and trips.
• Medical Insurance for you and your family. 
• Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times.

#HiringAlert

We are looking "Hyperion Planning" for Reputed Client @ Chennai Permanent Role.

• Experience: 6+ yrs

Skills :

•Proven experience with Hyperion Planning version 11.X version or EPM Cloud

•Extensive experience in developing and maintaining Hyperion Planning and Essbase applications

•Strong understanding of ASO and BSO cube development

•Independently handle metadata build and security

•Expert level knowledge in writing business rules

•Knowledge of writing basic SQLs

•Experience with SmartView, web forms, financial reports, MDX queries and MXL scripting

•Oracle Relational Database experience and FDMEE experience is a plus

•Deep functional and technical knowledge of financial systems and business processes, especially around planning, budgeting, forecasting

•Apply structure knowledge to solve problems, break down issues and identify solutions.

•Strong oral and written communication skills are essential for this role

•The ability to work independently and be proactive

•Knowledge of integration between external systems

•Analytical and assessment skills essential

•Proven experience in providing system support and direct contact with users to solve issues with business applications

Location : Chennai & WFH

Work timing: 11 AM to 8 PM

Responsibilities :

1. Set up marketing email automation.
2. Deploy emails and email templates and analyze results.
3. Set up marketing landing pages, product carts, and coupons.
4. Analyze revenue from marketing campaigns and produce reports, including updates on the progress towards goals for new subscribers and renewal marketing and recommendations for improvements.
5. Assist with maintaining, updating, and ensuring the accuracy of our marketing database and lists.
6. Maintain and manage lead gen efforts.
7. Collaborate with other team members and departments on marketing projects and opportunities.
8. Write and edit marketing copy, messages, and campaigns.
9. Set up print marketing materials.
10. All other responsibilities as assigned.

Requirements :

1. An associate degree or higher, preferably in marketing or a related field
2. Excellent written and verbal communication skills
3. Excellent ability to write and edit marketing copy
4. Experience with email marketing
5. Knowledge of basic HTML
6. Ability to work in a fast-paced environment

Job Title: Product Manager

Location: Remote, Anywhere in India

Remote: Yes

Travel: No

About Us:

Frolick, Inc. is a community food delivery platform for healthy, delicious lunches from Michelin-star chef designed menus at an incredible value. We are reimagining weekday lunch. Unlike takeout with us what you see is what you pay: no ancillary fees or tips! We bring together machine learning, food production, last-mile logistics in a unique way to bring a fresh, chef-prepared meal to your office or home for less than the price of traditional takeout.

Backed by a strategic partnership and investment from one of the largest food-tech companies in the world, we are launching in the DC Metro area this fall and in a dozen cities next year.

The Opportunity:

As Product Manager you will be responsible for the product planning, development and execution throughout the Frolick’s lifecycle. This will include: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure KPI and OKR goals are met. 

Your role will be integral in articulating what success looks like by identifying our customer needs and ensuring that the product supports Frolick’s overall strategy and goals while collaborating with a team to turn that vision into action. As an early team member, you will get an unique opportunity to be in the driving seat of a high-growth startup and define its success story.

Your Responsibilities:

• Oversee and own the overall product development and delivery. This includes product's vision, strategy, and roadmap and identify big initiatives Frolick should make to drive user growth and engagement
• Create detailed product business requirements documents, user stories and functional specifications and synthesize key results that define the success of our products
• Incorporate market analysis, customer research and usability findings into requirements
• Collaborate with cross-functional stakeholders to understand goals and pain points, gather requirements and understand internal workflows in order to design the ideal experience
• Develop go-to-market strategies to drive awareness, education and selling partner adoption
• Establish metrics and key indicators that provide product insights based on performance, historical data and post-mortem analysis
• Identify new strategic product opportunities that will help us stay fresh and deliver on those opportunities
• Embody a “can do” and growth mindset, from experimentation and tinkering to constantly pushing your data/information analysis ability to better identify key drivers and understanding of what's going on

Requirements / Superpowers:

• 5-7 years of experience with minimum 2 years a product management, preferably some of it in last-mile logistics, or E-commerce
• Proven ability to influence others among a diverse group of leaders, fostering collaboration, and building a culture of excellence]
• Ability to drive metrics and key results to ensure continuous improvement 
• Experience managing multiple projects at once and prioritizing simultaneously
• Experience interpreting data and making recommendations
• Excellent and effective communication skills - whether it’s emails, summaries or decks - that are concise, inspiring, kind, articulate and unambiguous
• Experience working in a high-growth environment, preferably at a tech startup
• You are comfortable with ambiguity and highly entrepreneurial 
• Experience with last-mile food, grocery delivery will make you stand out among applicants
• You have a bias towards execution, a desire to execute, learn and iterate

What we offer:

• Competitive compensation package (including equity component)
• Medical and dental insurance
• A steep learning curve from day zero
• This is a ground floor opportunity. You will be shaping the growth of a business from the beginning. This also means the opportunities for you are limitless
• You will get to build something you are proud of, alongside a set of colleagues who are passionate, committed and are driven by a shared vision
• A transparent company culture with flat hierarchies, an environment to openly, frequently and respectfully challenge each other
• And, tons of great food!!

We are an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. 

We embrace and celebrate diversity. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees.