Customer Support/Virtual Assistant

Job Title : Workday Integration Consultant (HCM – Absence Management)

Experience : 5 Years

Location : Pan India (Remote)

Notice Period : Immediate Joiners Only

Job Summary :

We are seeking an experienced Workday Integration Consultant with strong expertise in Workday HCM and Absence Management. The ideal candidate will have a proven track record in developing and supporting Workday integrations using tools such as EIB, Core Connectors, XSLT/XML, and Web Services (SOAP & REST).

Mandatory Skills :

• Workday HCM
• Absence Management
• Configuration
• Integrations (EIB, Core Connectors, Web Services)
• Workday Studio

Key Responsibilities :

• Design, develop, test, and deploy Workday integrations (EIB, Studio, Core Connectors).
• Manage end-to-end integration requirements from design to deployment.
• Handle bulk data loads using EIB.
• Collaborate with stakeholders, functional teams, and external vendors for solution delivery.
• Create and maintain design documentation, test plans, and migration documentation.
• Support end-to-end testing, parallel testing, and cut-over activities.
• Participate in Workday release testing and ensure compatibility of integrations.

Required Experience :

• Minimum 5 years of hands-on experience with Workday integrations.
• At least 3 years of experience specifically working with HCM and Absence Management modules.
• Proficient in XML, XSLT, Calculated Fields, and Workday Security Configuration.
• Knowledge of Workday reporting tools including Standard Reports, Custom Reports, PICOF, and PECI.
• Strong understanding of Workday Business Processes and Security Configuration.

Educational Qualification :

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

Good to Have :

• Experience with other Workday modules like Payroll and Benefits.
• Familiarity with PM tools like MS Project and MS Excel.
• Excellent communication and client interaction skills.

Education:

•Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field

•Relevant certifications in data engineering or AI/cloud platforms (preferred)

Experience:

•8+ years of experience in AI platform architecture, deployment, and optimization, ideally within large-scale telecom environments

•Strong background in designing enterprise-scale AI platforms integrating with IT and cloud environments

•Hands on experience in AI platform development, API management, or MLOps practice

•Experience of working in a dynamic, fast-paced environment

Skills :

•Proficiency in AI and machine learning frameworks (TensorFlow, PyTorch, Keras)

•Proficient with public cloud platforms (AWS, Azure, Google Cloud) for AI and telecom solutions

•Experience in containerization and orchestration tools (e.g. : Docker, Kubernetes) for AI deployment

•Strong understanding of telecom networks (5G, IoT, edge computing) and how AI can optimize them

•In-depth Knowledge of security protocols in AI and telecom, including data privacy, encryption, and secure access management

Job Title:

B2B Sales & Business Development Executive

Location:

[Bangalore] / Work from Office onsite

Job Type:

Full-Time | Entry-Level

Total 6 Vacancies

4 for Day Shift

2 for Night Shift

About Us:

Edstellar is a fast-growing Global corporate training company that delivers instructor-led training (ILT), both virtual and in-person, across a wide range of domains including technology, leadership, soft skills, and compliance. We work with start-ups, enterprises, and Fortune 500 companies to solve their learning and development challenges through customized training solutions.

Job Summary:

As a B2B Sales & Business Development Executive, you will be responding leads and actively generating outbound leads to grow our client base. You will interact with HR, L&D, and business leaders to understand their training needs, create customized training proposals, coordinate with internal teams to finalize trainers, and close deals. This is a high-learning, client-facing role ideal for freshers eager to start a career in corporate sales, learning & development, and business consulting.

Key Responsibilities:

• Respond promptly to incoming leads via email, phone, chat, or the website.
• Research and identify potential corporate clients in target industries and geographies.
• Reach out via email, LinkedIn, and cold calls to pitch our training solutions.
• Build a qualified outbound lead pipeline and maintain regular touchpoints.
• Set up discovery calls, understand prospect needs, and nurture them into active leads.
• Understand client training requirements across domains (technical, soft skills, leadership, compliance, etc.).
• Prepare customized training outlines in collaboration with the content and operations teams.
• Work with the Operations team to identify and propose suitable trainers.
• Share tailored proposals and pricing with clients, follow up, and drive the sales process to closure.

Coordination & Documentation:

• Collaborate with internal teams (Content, Trainers, and Operations) to deliver solutions aligned with client expectations.
• Maintain accurate and up-to-date records of all sales activities in CRM or internal systems.
• Ensure smooth handover of closed deals to the Account Management team for delivery coordination.

Who Should Apply?

• Fresh graduates.
• Master’s degree in Business, Marketing, HR, or related field.
• Strong spoken and written English communication skills.
• Confident, proactive, and eager to learn and grow in a fast-paced environment.
• Interest in corporate training or L&D is a plus.
• Ability to multitask and manage both inbound and outbound responsibilities.
• Basic knowledge of tools like MS Office, Google Workspace, CRM (training will be provided).

What you’ll Gain:

• Comprehensive on boarding and role-specific training.
• Hands-on experience working directly with corporate clients and senior professionals.
• Exposure to diverse industries and training domains.
• Opportunity to grow into sales consulting, key account management, or L&D advisory roles.
• Competitive compensation with performance-based incentives.

Work Culture & Support:

• Young, collaborative, and performance-driven team.
• Regular mentoring and feedback sessions.
• Supportive environment that encourages learning and experimentation.

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

• Patient calling representatives address patients' concerns about their accounts

• Help with billing issues and negotiate to collect unpaid debt

• Their duties include creating payment plans and taking patients' payments

• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

• Good phone communication skills help working with patients and clearly explaining policies and details.

International Voice Experience is Mandatory

Mid-Level Marketing Assets Developer & Curator (B2B Telecom Market)

Position Overview:

 We are seeking a skilled and creative Marketing Assets Developer & Curator to join our dynamic at

Globe Teleservices Pte. Ltd. As a key member of our marketing team, you will be responsible for

the creation and development of various digital marketing assets such as corporate profile &

investors decks, product literature -Brochures. Your role will be critical in crafting visually engaging

and compelling presentations that effectively communicate the value propositions of our tech

solutions to clients, investors, and other stakeholders to drive business growth. At the same time

maintaining a library or database of marketing materials, ensuring they are up to date and easily

accessible to the marketing team and other departments.

Job Description:

 Marketing Assets Creation & curation: Develop and design visually appealing corporate decks,

investors decks, and product decks that align with our brand guidelines and effectively showcase

our B2B tech solutions. Manage and maintain a library of marketing collateral, ensuring that

materials are up-to-date and readily accessible for internal and external use.

 Content Collaboration: Collaborate with cross-functional teams, including product managers, sales,

and in house marketing designer, to gather necessary insights, data, and technical information to

create content that resonates with our target audience.

 Visual Storytelling: Utilize your creative skills to visually represent complex technical concepts and

data in a clear and concise manner, ensuring ease of understanding for both technical and non-

technical audiences.

 Branding Consistency: Ensure all digital assets adhere to our brand identity, messaging, and style

guidelines, maintaining a consistent and cohesive brand image throughout.

 Market Awareness: Stay up-to-date with industry trends, market developments, and customer

needs to ensure our digital assets remain relevant and effective in conveying our value proposition.

 Presentation Enhancement: Continuously explore innovative ways to enhance the visual impact of

presentations through the use of graphics, images, animations, and other multimedia elements.

 Quality Assurance: Review and proofread digital assets to maintain accuracy, grammar, and overall

quality, presenting a professional and polished final product.

 Deadline Management: Work efficiently to meet project deadlines, multitasking across various

projects and ensuring timely delivery of digital assets.

Team Management: Individual Contributor reporting to Sr. Mgr. Marketing Communication.

Qualifications and Skills/ Experience & Expertise:

 Bachelor's degree in Marketing, Graphic Design, Communications, or a related field.

 Proven experience 2-4 years in creating and designing corporate decks, investors decks, and

product literature for B2B SaaS /tech solutions providers.

 Proficiency in presentation software (e.g., PowerPoint, Keynote) and graphic design tools (e.g.,

Adobe Creative Suite).

 Strong visual storytelling and data visualization skills.

 Excellent attention to detail and ability to adhere to brand guidelines.

 Solid understanding of B2B tech solutions and their value propositions.

 Creativity and a keen eye for aesthetics and design trends.

 Strong communication and collaboration skills to work effectively with cross-functional teams.

 Ability to manage multiple projects and meet tight deadlines.

 A proactive and self-motivated individual with a passion for innovation in visual communication.

 Familiarity with the Telecom industry & products like CPaaS, UCaaS, A2P messaging will be an

added advantage

 Excellent communication and collaboration skills, with a keen eye for detail and design aesthetics.

Key Deliverables:

 Marketing Collaterals: Create high-quality product literature and marketing collaterals.

 KPI: Timely delivery of visually appealing, engaging, and on-brand marketing materials.

 Content Effectiveness: Monitor & measure the impact of marketing content on lead generation and

brand awareness.

 KPI: Demonstrated improvement in lead generation metrics and engagement rates.

 Brand Consistency: Ensure brand consistency across all marketing materials and channels.

 KPI: Positive feedback from stakeholders on adherence to brand guidelines.

 Cross-Functional Collaboration: Collaborate effectively with internal teams and external vendors.

 KPI: Positive feedback on teamwork, communication, and project management.

 Market Understanding: Stay updated with industry trends and customer insights to inform content

strategies.

 KPI: Active participation in industry events, competitive analysis, and market research

initiatives.

Location: Vashi, Navi Mumbai

Work Duration: Monday to Friday

Education: Any graduate with digital certifications (a must)

Remuneration: Negotiable based on candidate’s level of experience.

Company Overview

Globe Teleservices, is a one-stop solution for international voice, messaging, cloud, and anti-fraud services,

catering to the ever-evolving needs of the Telecom ecosystem. With our secure and seamless interconnections,

coupled with top-notch solutions, we enable innovations that connect our global clients with the world. Backed

by years of experience in the telecom industry, we offer direct interconnections across 87 MNOs ensuring

efficient communication solutions.

Headquartered in Singapore, our rapidly growing presence extends across 25+ countries in Asia, the Middle East, LATAM, Africa, America and many more in the pipeline. Join us on this transformative journey today!

About Company

As a leading force in the telecommunications industry, GTS takes pride in empowering economies through secure and transformative technology. Our comprehensive suite of services includes international voice, SMS,cloud, and anti-fraud solutions, connecting businesses with customers worldwide and propelling them to new heights. Seamless connectivity, fortified with customizable messaging options, allows us to provide flexibility and scalability to meet diverse needs.

By harnessing the power of next-gen technology, we enable innovation

to facilitate secure and seamless connections. Our origin-based routing maximises quality, productivity, and profitability for our clients. With intelligent communications offering real-time call monitoring, cost analysis, and advanced BI tools, we ensure a cost-effective and efficient communication experience. Our dedication to excellence has earned us recognition and awards far and wide including

Tier 1 A2P SMS vendor for Mobile

Network Operators (MNO) in ROCCO’s A2P SMS Market Impact Report, CC Global Awards, Eurasia Awards and many more.

As proud members of renowned forums like GSMA, MEF, GLF, TM forum, and others, we continue to shape the future of the industry with unwavering commitment.

Headquartered in Singapore, our rapidly growing presence extends across 25+ countries in Asia, the Middle East, LATAM, Africa, America and many more in the pipeline, solidifying GTS as a global partner for cutting-edge communication solutions.

Java Developers (4-5 positions)

What qualities are we looking for?

• 3 – 8 years of experience in building web applications
• Excellent command over Data Structures & Algorithms
• Exceptional coding skills in an Object-Oriented programming language (Java)
• Strong problem solving and analytical skills

Technical Requirements:

• Working experience on JAVA, Spring Boot. (building web services)
• Working experience in building microservices and distributed systems.
• Working experience on using messaging queues RabbitMQ/Kafka is a plus.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery,  Angular 5+)
• Excellent knowledge and programming skills in data structures, algorithms.
• Familiarity with databases (e.g. MySQL, MongoDB)
• Proficiency with Git

We are looking for a Senior Full Stack Rails Web developer with good communication skills. The Candidate MUST have good communication skills and should be comfortable taking Phone/Video calls with US employees.

Please see below the technical skillset required:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong Proficiency in HTML/CSS and experience with Bootstrap and FontAwesome
• Thorough understanding of ReactJS and its core principles
• Experience with popular ReactJS workflows (such as Flux and Redux)
• Experience with AngularJS
• Experience with NPM and NodeJS
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, etc.
• Experience with popular frameworks like EmberJS, BackboneJS, KnockoutJS and Vue is a plus.

• Solid understanding of Ruby along with Rails 3, 4 and 5
• Solid understanding of gems like with devise, ActiveAdmin, Clockwork, SideKiq, Ransack
• Proficient with ActionCable, EventMachine, Websocket
• Excellent understanding of Rails query interface and DBMS like Mysql, sqlite, postgreSQL
• Proficient in creating test suites using Cucumber, Capybara, RSpecs, Minitests etc
• Proficient in HTML/CSS/Sass
• Experience in AWS Elastic Beanstalk and Capistrano deployments is a plus
• Experience in creating Ruby programs/scripts to automate tasks is a plus
• Experience with CMS systems like BrowserCMS is a plus

• Exp – 9+ yrs
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization is a solid plus
• Experience in GoLang and/or Rails and desire to work on back-end applications is a solid plus

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations