Customer Support/Virtual Assistant

Job Description:

We are seeking a skilled Software Developer to join our growing team in Cybercity. The primary responsibility of this role is to deliver a fully functional application based on Figma designs. While API integration is not an immediate requirement, it will follow later in the development process. The chosen candidate will work with React and Redux for the frontend development and utilize dotnet 8 API backend. 

Key Responsibilities:

1. Translate Figma designs into a fully functional and responsive web application.
2. Develop the frontend using React and implement state management with Redux.
3. Ensure the application meets design specifications, including UI/UX requirements.
4. Collaborate with the team to plan and execute the development process effectively.
5. Write clean, maintainable, and efficient code.
6. Perform thorough testing and debugging to identify and resolve issues.
7. Document the codebase and provide clear code comments for future reference.
8. Work closely with the team to coordinate API integration when it becomes necessary.
9. Work closely with the DevOps and QA team to ensure the application deploys and runs as expected.
10. Stay updated with industry best practices and technologies in software development.

Qualifications:

• Proven experience in developing web applications using React and Redux.
• Strong proficiency in JavaScript and ES6+.
• Experience with version control systems (e.g., Git).
• Ability to work independently and as part of a collaborative team.
• Attention to detail and a commitment to delivering high-quality code.
• Excellent problem-solving skills and a proactive attitude.
• Effective communication skills.
• Familiarity with Figma or other design tools is a plus but not mandatory.
• Familiarity with Dotnet for API development is a plus but not mandatory.

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
2. Minimum of 2 years of professional experience in Android application development.
3. Proficient in Java or Kotlin programming languages.
4. Experience with Android Studio and version control systems (e.g., Git).
5. Knowledge of RESTful APIs and integration with backend services.
6. Solid understanding of Android UI/UX design principles.
7. Familiarity with cloud services and mobile app security best practices.
8. Strong problem-solving and debugging skills.
9. Excellent communication and collaboration skills.

Key Responsibilities:

1. Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
2. Develop, test, and maintain high-quality Android applications with a focus on user experience.
3. Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
4. Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
5. Optimize application performance, ensuring responsiveness across various devices.
6. Assist in defining and implementing new features, working collaboratively within cross-functional teams.
7. Conduct code reviews and provide constructive feedback to maintain code quality.

Note - Looking for folks from Tier1 or Tier 2 colleges !

Software Engineer/ Associate Software Engineer Full stack/ Java track/ UI/ Android

Skills required: -

• Strong knowhow of data-structures and algorithms. -

• Strong core server-side technologies experience (Java/ other) and / or having any of front end/UI skills (Angular, JS, HTML).
  Knowledge of Android is a huge plus. -

• Strong understanding of OO/ design and good software development practices. 

• Strong database skills and good knowhow of databases. -

• Exposure to configuration management, testing, deployment. -

• Hands on development across technologies.

• Exp - 2-4 years
  B.E/ B.Tech (Computer Science/ Equivalent) from a reputed institute.

   

Alternately: -

• Excellent front end/UI skills (JS, HTML, Angular, Flutter) and OR Android skills. 

• Understanding of nodeJS, server-side technologies, exposure to databases. 

• Deep knowhow of data structures, algorithms. -

• Hands on development across technologies.

• Exp- 2-4yrs

• Grad- B.E/ B.Tech (Computer Science/ Equivalent) from a reputed institute

Company Profile:

The company is World's No1 Global management consulting firm.

jumpingMinds (jM) is a Mental Health Tech startup leveraging the power of community and technology to disrupt the growing global Mental Health & Wellness industry. It's a first-of-its-kind anonymous safe space designed to instantly make someone under stress feel better through personalized intelligent solutions.

We have consistently seen that ~70% of jM users feel better after just one conversation. We launched the product ~18 months ago, and have received an amazing response with over 700k+ community and better than Best In Class metrics across the board. And to top that, we have been awarded 10+ times, out of which we have been recognized by Google five times already!

jumpingMinds is seeking a skilled Backend Developer with a strong proficiency in Python and Django to join our development team. Your primary focus will be the development and maintenance of the jumpingMinds backend system, scalable to millions of devices. working on different layers of the infrastructure. Therefore, commitment to collaborative problem-solving, sophisticated design, and creating quality products is essential.

Requirements :

• BS/MS degree in Computer Science, Engineering, or a related subject
• 3-4+ yrs experience as Backend, prior startup experience, should have led the team, python django expertise, AWS cloud stack knowledge are all must.
• Prior experience in Team Management
• Backend or Full-Stack experience in a work setting or classroom-setting.
• Work experience, open-source code, or coursework in any of the following languages: Python/Django, Golang, Ruby/Ruby on Rails
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high-volume data pipelines, efficient algorithms).
• Join our dynamic and innovative team to contribute to the development of cutting-edge web applications and make a meaningful impact in the industry.

Why should an employee join ?

We offer a competitive salary, flexible working hours, and opportunities for professional growth and advancement.

• Understand platform requirements & coordinate with the development agency for smooth development of our platform
• Make incremental design or developmental changes on the platform on a regular basis
• Ideate & develop new features on our platform
• Conduct regular testing of website performance & fixing bugs (either through agency or by self, whatever applicable)
• Work with UI/UX designer to implement design systems & user experiences

• Proven experience of 2-3 years as a full-stack developer or similar roles
• Experience in developing scalable desktop and mobile applications
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Hands on experience with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)

• You are self-driven, scrappy and entrepreneurial
• You enjoy challenges and are excited to find simple solutions to complex problems
• You put users first
• You're a forever learner
• You want to work in a fast paced (read:messy) startup environment
• You're usually more aware of the hidden hacks & tools of a phone or a computer than most other people
• You like challenges & don't get bogged down by failure easily
• You are firm believer of the quote "if you're not a part of the solution, you're part of the problem"

Job Title: Magento 2 Certified Developer

Job Description:

We are seeking a highly skilled and experienced Magento 2 Certified Developer with a minimum of 5 years' experience. The ideal candidate will have a proven track record of developing and deploying successful Magento 2 projects and will have a deep understanding of Magento 2 architecture and its ecosystem.

Responsibilities:-

• Design, develop, and maintain Magento 2 e-commerce websites and applications.
• Collaborate with project managers, UX designers, and other stakeholders to understand requirements and translate them into technical solutions.
• Implement custom extensions and modules to extend the functionality of Magento 2.
• Optimize performance, scalability, and security of Magento 2 websites and applications.
• Write clean, maintainable, and well-documented code that adheres to best practices and standards.
• Debug and troubleshoot issues in Magento 2 code and configurations.
• Stay up-to-date with the latest trends, tools, and best practices in Magento 2 development.

Requirements:

• Magento 2 Certified Developer certificate.
• Strong experience with PHP, HTML, CSS, JavaScript, and other web development technologies.
• A minimum of 5 years of experience in Magento 2 development.
• Excellent understanding of Magento 2 architecture, modules, and its ecosystem.
• Experience with Magento 2 customization, extension development, and deployment.
• Knowledge of Magento 2 performance optimization techniques and security best practices.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Excellent written and verbal communication skills.
• If you are a driven and highly skilled Magento 2 Certified Developer, we would love to hear from you. Join us and take your career to the next level!