Customer Care Executive

Job Title: Data Analyst Associate – Data Management  

Location: Mumbai, India  

Company: Wissen Technology

About Us:

Wissen Technology is a leading technology and consulting firm known for its strong commitment to excellence, innovation, and customer satisfaction. We are passionate about harnessing data to drive smart business decisions and deliver impactful insights. Join us in shaping the future of data management.

Role Overview:

We are looking for a meticulous and proactive Data Analyst Associate - Data Management to join our team. This role requires a keen attention to detail, solid organizational skills, and a foundational knowledge of the asset management industry. You will support data analysis, management, and reporting initiatives, focusing on ensuring accuracy, efficiency, and improved decision-making processes.

Key Responsibilities:

• Data Management: Support data integrity and accuracy across various data systems; handle data extraction, transformation, and loading (ETL) processes.
• Analysis & Reporting: Generate insightful reports and conduct data analysis, utilizing Microsoft Excel and Business Objects; provide data support for decision-making processes.
• Collaboration: Engage with global business areas, provide data-related support, and actively participate in relevant meetings.
• Documentation & Communication: Document data management procedures, contribute to data governance practices, and effectively communicate findings with team members and stakeholders.
• Process Improvement: Identify and implement improvements in data operations to enhance efficiency and effectiveness.
• Technical Proficiency: Utilize data management tools and develop insights using BI reporting tools, including Tableau or Power BI; familiarity with Python is a plus.

Qualifications:

• Education: BTech / BE / MCA or any related field
• Industry Knowledge: Basic understanding of the asset management industry and data management practices.
• Technical Skills: Proficiency in Microsoft Excel, with foundational knowledge of Microsoft Access and Business Objects. Knowledge of BI reporting tools (Tableau, Power BI) is preferred, and Python skills are a plus.
• Communication Skills: Strong written and verbal communication abilities, with a focus on customer service and responsiveness.
• Organizational Skills: Strong multitasking, prioritization, and time management skills; attention to detail is essential.
• Project Management: Ability to coordinate and manage project tasks effectively, meeting deadlines with minimal supervision.

Why Join Wissen Technology?

• Opportunity to be part of a growing team focused on data-driven innovation and quality.
• Exposure to global clients and complex data management projects.
• Competitive benefits, including health coverage, paid time off, and a collaborative work environment.

We look forward to welcoming a detail-oriented and driven Data Analyst Associate to our team!

Job responsibilities for a Business Development Executive (BDE) with 0-1 year experience, focusing on skills such as communication, bidding experience, Upwork and LinkedIn knowledge, marketing strategy, marketing search, international business knowledge, and international market expertise, might include:

1. Market Research and Analysis:

• Conduct research on international markets to identify potential opportunities for business expansion.
• Analyze market trends, competitor strategies, and customer preferences to inform business development strategies.

1. Bidding and Proposal Writing:

• Prepare and submit bids on platforms like Upwork, focusing on international clients.
• Craft persuasive proposals outlining services, pricing, and timelines to win projects.
• Engage in negotiations with clients to secure favorable terms and agreements.

1. Client Communication and Relationship Building:

• Communicate effectively with clients through various channels such as email, phone calls, and video conferences.
• Build and maintain strong relationships with clients to foster long-term partnerships.
• Address client inquiries, concerns, and feedback promptly and professionally.

1. Marketing Strategy Development:

• Collaborate with the marketing team to develop and implement effective marketing strategies targeting international markets.
• Utilize LinkedIn and other platforms to promote services, build brand awareness, and generate leads.
• Monitor the performance of marketing campaigns and make recommendations for optimization.

1. International Business Expansion:

• Assist in the development of strategies for expanding the company's international presence.
• Identify potential business partners, distributors, or collaborators in target markets.
• Coordinate with internal teams to ensure compliance with international regulations and standards.

1. Documentation and Reporting:

• Maintain accurate records of client interactions, proposals, and contracts.
• Prepare regular reports on business development activities, including lead generation, conversion rates, and revenue projections.
• Provide insights and recommendations based on data analysis to improve business development strategies.

1. Continuous Learning and Skill Development:

• Stay updated on industry trends, market dynamics, and emerging technologies related to international business development.
• Participate in training programs and workshops to enhance skills in areas such as communication, negotiation, and marketing.

1. Team Collaboration:

• Collaborate with cross-functional teams including sales, marketing, and operations to ensure alignment of business development activities with overall company objectives.
• Support team members in achieving their goals and contribute to a positive and collaborative work environment.

·      Experience 4 to 8 Years Hands-on development experience with Java/J2EE

·      Knowledge/Work experience on core Java 1.8 features

·      Expertise in Object Oriented Programming, Design Patterns 

·      Knowledge/implementation on SOAP or REST protocol.

·      Working experience on Rest Services, Micro Services

·      Extensive hands-on experience building services using these Spring boot, Hibernate.

·      Capable of writing unit tests and implement best coding practices (Junit/Mockito)

·      Good knowledge of SQL / query optimization

·      Experience with modern JavaScript.

·      Working knowledge and experience with JQuery, Ajax, JSON, CSS, HTML

·      Knowledge on at least one web platform (e.g. Angular, React) is desirable.

·      Experience working in an Agile/Scrum development process

·      Good written and oral communication skills.

·      Strong problem solving and data structure skills.

·      Continuously contribute to team performance improvement and collaboration

·      Collaborate effectively across teams

·      Good to have knowledge on cloud technologies (AWS/Google/PCF)

Do you love leading a team of engineers, coding up new products, and making sure that they work well together? If so, this is the job for you.

As an Engineering Manager in Unscript, you'll be responsible for managing a team of engineers who are focused on developing new products. You'll be able to apply your strong engineering background as well as your experience with large-scale development projects in the past.

You'll also be able to act as Product Owner (we know it's not your job but you'll have to do this :) ) and make sure that the team is working towards the right goals. 

Being the Engineering Manager at Unscript means owning up to all things—from technical issues to product decisions—and being comfortable with taking responsibility for everything from hiring and training new hires, to making sure you get the best out of every individual.

About Us:

UnScript uses AI to create videos that were never shot. Our technology saves brands thousands of dollars spent in hiring influencers/actors, shooting videos with them. UnScript was founded by distinguished alums from IIT, with exemplary backgrounds in business and technology. UnScript has raised two rounds of funding from global VCs with Peter Thiel(Co-founder, Paypal) and Ried Hoffman ( Co-founder, Linkedin) as investors. 

Required Qualifications:

• B.Tech or higher in Computer Science from a premier institute. (We are willing to waive this requirement if you are an exceptional programmer).

• Building scalable & performant web systems with clear focus on reusable modules.

• You are comfortable in a high paced environment and can respond to urgent (and at times ambiguous) requests

• Ability to translate fuzzy business problems into technical problems & come up with design, estimates, planning, execution & deliver the solution independently.

• Knowledge in AWS or other cloud Infra.

The Team:

Unscript was started by Ritwika Chowdhury. Our team brings experience from other foremost institutions like IIT Kharagpur, Microsoft Research, IIT Bombay, IIIT, BCG etc. We are thrilled to be backed by some of the world's largest VC firms and angel investors. 

Job Description:

QA automation is a key component of Kaplan's ability to quickly launch high-quality, innovative education products to our students. As an integral member of a cross-functional Agile team, you will use industry-standard tools and frameworks to conduct functional and performance testing on web applications, mobile applications, and APIs.

In this role you will:

• Develop automated mobile application test scripts that are robust, performant, and maintainable using Appium, Espresso, XCUITest or other tools.
• Ensure that applications and APIs developed by the team are reliable and meet user’s needs
• Work closely with developers, designers, and devops to meet team commitments
• Manage the timeline and status of the software release process
• Work with the Tech Lead to improve software development and quality assurance processes
• Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
• Work closely with developers to learn implementation details about product feature and perform releases
• Provide production support of software products by investigating and recreating reported defects
• Work closely with stakeholders to implement with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing

You must have:

• Minimum 5 or more years of software testing and quality assurance
• BS/MS in a relevant field (Computer Science, Engineering) or equivalent experience
• A Good understanding of the mobile devices, their peripheral devices, networks etc.
• A Good understanding of the Android and iOS designs and its components.
• Hands on experience with emulators, simulators.
• Hands on experience by testing mobile app performances with automation application testing tools.
• Well versed with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing. etc
• Experience in developing end to end system level automation and tools design
• & development
• Experience with mobile automated testing frameworks, such as Appium, Espresso, or XCUITest.
• Strong experience working with Selenium WebDriver either with TestNG, Junit or Nunit.
• Hands on Experience in building automation framework for Android and IOS.
• Good experience & knowledge of any one Language Java or Python/C#.
• Experience with API testing and performance testing with tools such as JMeter, Rest Assured or Soasta
• Familiarity with standard web and mobile architectures, both hardware and software
• Drive adoptions of best practices in code, testing and maintainability.
• Proficient with Devops and concept for example : Jenkins, Git and Docker
• Familiarity with Amazon Web Services is a plus.
• Experience with the entire software lifecycle - requirements capture, analysis, design, implementation, quality assurance, deployment, and maintenance
• Perform Mobile test task estimation, test execution, Regression testing, Functional System testing
• Excellent oral and written communication skills
• Good analytical and problem solving skills
• Be motivated to meet commitments and deliver the highest value possible

Profile – MongoDB Administrator

Experience -2-4 Yrs

Location – Baner, Pune

Job Description-

We are looking for an experienced MongoDB DBA who will maintain MongoDB clusters and databases while optimizing the performance, security, and the availability of MongoDB clusters.

Skills:
- Experience in setting up and managing MongoDB using OpsManager
- Experience with DevOps automation tools
- Experience with Microsoft Azure desirable
- Experience in working with a Linux environment
- Experience in designing indexing and data archival strategies

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders