Customer Care Executive

About us:

Zethic Technologies is one of the leading creative tech studios based in Bangalore. Zethic’s team members have years of experience in software development. Zethic specializes in Custom software development, Mobile Applications development, chatbot development, web application development, UI/UX designing, and consulting. 

Your Responsibilities:

• Develop, record, and maintain cutting-edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from the concept stage to delivery and post-launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Requirements and Qualifications:

• In-depth knowledge of object-oriented PHP and Laravel PHP Framework
• Hands-on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit)
• MySQL profiling and query optimization
• Creative and efficient problem solver
• Proficient in frontend frameworks like Vue, React

Why join us?

• We’re growing rapidly and the sky’s the limit
• Work with a talented team you’ll learn a lot from them 
• We care about delivering value to our excellent customers
• We are flexible in our opinions and always open to new ideas 
• We know it takes people with different ideas, strengths, backgrounds, cultures, beliefs, and interests to make our Company succeed. We celebrate and respect all our employees equally.

Zethic ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex, gender identity, age, disability, national origin, marital status, genetic information, veteran status, or any other characteristic protected by law.

JD - Senior Product Manager

Company Profile:

We are passionate dreamers, who work really hard. We love questioning ‘cause we are curious’. We really enjoy debating, zero egos. We love experimenting. We are absolutely clinical with first principles & being objective. Because we believe - that’s how great things are created - Great products, Great companies, Great people. And everything we do - the centerpiece is always the customer.

Commuting, and traveling - is a basic human needs. Clean air is a basic human need. And this has to be affordable.

We have decided - it’s time to make this happen. By building smart affordable clean Electric Mobility for a billion Indians. And of course at an Electric Speed. We are starting off by building India’s biggest Electric Vehicle Charging Platform. And now we are expanding our family. If this resonates with you - let’s have a cup of coffee :)

https://www.electricpe.com/ 

https://www.linkedin.com/company/electricpe/ 

Job Description:

The primary duties of this position will be to comprehend the strategic product plan and specify in-depth product requirements to formulate the product strategy's goals. This person will collaborate with team members across all organisational disciplines to drive product planning and manage the rollout of both new and existing products. The position will be in charge of managing the assigned product line's lifecycle and making sure that product deadlines are consistently met.

Responsibilities:

• Drive the execution of all processes in the product life cycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams
• Analyse market data to develop sales strategies, and define product objectives for effective marketing communications
• Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organisation
• Develop product positioning and messaging that differentiates ElectricPe across primary market segments

Skills Required:

• 5+ years experience in product development at a B2C startup
• Bachelor’s degree in computer science and/or MBA from tier 1 college (IIT/NIT/IIM/MDI/FMS or similar)
• Strong data analysis and visualisation skills
• Exceptional writing and communication skills

Role: Senior Product Manager

Industry Type: Electric Mobility

Employment Type: Full Time, Permanent

We are looking for a PHP Developer who thinks of himself as a problem solver. He/ she can efficiently and quickly write code in a timely and scalable way. This candidate will be able to test the code and adjust it where necessary. They should also be experienced in contributing to the whole software design lifecycle.

Qualifications and Skills :

- Proper understanding of MVC design patterns, OOPS concepts, and Frontend technologies, such as JavaScript, HTML5, and CSS3.

- Hands-on experience with frameworks - Code ignitor / Laravel.

- Familiarity with MySQL databases and their declarative query languages.

- Understanding fundamental design principles behind a scalable application.

- Strong knowledge of the common PHP or web server exploits and their solutions.

- JavaScript Frameworks - jQuery/Angular

- Knowledge of version control systems like GIT (mandatory).

- Must be self-driven and highly organized.

- Design, code, test, debug, and document software according to the functional requirements.

- Develop, maintain, and support programs/tools for internal and external clients.

- Analyze, diagnose, and resolve errors related to their applications.

- Define project planning and execution and on-time delivery.

- Familiarity with Agile project Methodologies.

Responsibilities :

- Understand requirements and develop solutions.

- Write clean, well-designed code.

- Produce detailed specifications.

- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.

- Contribute to all phases of the development lifecycle.

- Follow industry best practices and work with teams to develop solutions.

- Work with business analysts to produce reliable estimates and ensure the client's requirements and understood and documented.

- Deliver multiple projects using a team of developers.

- Develop and deploy new features to facilitate related procedures and tools if necessary.

Benefits :

- Get a chance to contribute and get recognition from Day 1.

- Exposure to innovative Technologies.

- An opportunity to learn new things every day.

- Onsite opportunities.

- Competitive Salary and Benefits.

- Health Insurance.

- Friendly, Supportive, Professional, and achievement-oriented management team.

Sales Intern Responsibilities:

• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Conducting desktop research, or gathering information through surveys or by speaking to clients and staff.
• Attending and participating in meetings, workshops, events, and exhibitions.
• Liaising with clients, vendors, and suppliers on behalf of the company's managers.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Observing and carrying out sales processes.
• Identifying potential weaknesses and offering improvement suggestions.
• Assisting managers with negotiations.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.

Sales Intern Requirements:

• High school diploma or similar.
• Degree in marketing, business or similar may be required.
• Driver's license may be required.
• Strong self-motivation.
• Ability to work alone or as part of a team.
• Proficiency in a foreign language would be advantageous.
• Ability to cope with rejection.
• Ability to remain calm in fast-paced environments.
• Superb interpersonal skills.
• A professional appearance.

• Database Integration
• Java
• Oops concept
• Spring boot
• No SQL server (Mongo DB)
• SQL Server
• Rest API
• MVC
• Hibernate
• API optimization
• Multi-Processing

• 2+ years of relevant work experience in Java & Spring
• Experience in Mongo DB (optional).
• Experience working in software development
• Proficient in Sprint Boot
• Good understanding of Java language
• Knowledge of NoSQL & SQL databases
• Has experience in functional and technical design
• Experience in working with front end technologies and/or front end

• Experience with user-interface
• Background in computer science, with a focus on data structures, algorithms, and API
• Ability to learn other coding
• Demonstrated ability to share knowledge via formal mentoring, reviewing code, reviewing design documents, providing technical talks, teaching classes, or as a consultant on

• Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
• Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific
• Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects
• Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
• Implement link building campaigns in coordination with client SEO goals
• Assist in development and execution of communication/content strategies via social communities in coordination with SEO goals
• Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
• Research and administer social media tools in support of clients’ social media strategy
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals
• Monitor and evaluate search results and search performance across the major search channels
• Communication to team and management on project development, timelines, and results
• Work closely with the other team members to meet client goals

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month

Position Summary

DevOps is a Department of Horizontal Digital, within which we have 3 different practices.

1. Cloud Engineering
2. Build and Release
3. Managed Services

This opportunity is for Cloud Engineering role who also have some experience with Infrastructure migrations, this will be a complete hands-on job, with focus on migrating clients workloads to the cloud, reporting to the Solution Architect/Team Lead and along with that you are also expected to work on different projects for building out the Sitecore Infrastructure from scratch.

We are Sitecore Platinum Partner and majority of the Infrastructure work that we are doing is for Sitecore.

Sitecore is a .Net Based Enterprise level Web CMS, which can be deployed on On-Prem, IaaS, PaaS and Containers.

So, most of our DevOps work is currently planning, architecting and deploying infrastructure for Sitecore.
 

Key Responsibilities:

• This role includes ownership of technical, commercial and service elements related to cloud migration and Infrastructure deployments.
• Person who will be selected for this position will ensure high customer satisfaction delivering Infra and migration projects.
• Candidate must expect to work in parallel across multiple projects, along with that candidate must also have a fully flexible approach to working hours.
• Candidate should keep him/herself updated with the rapid technological advancements and developments that are taking place in the industry.
• Along with that candidate should also have a know-how on Infrastructure as a code, Kubernetes, AKS/EKS, Terraform, Azure DevOps, CI/CD Pipelines.

Requirements:

• Bachelor’s degree in computer science or equivalent qualification.
• Total work experience of 6 to 8 Years.
• Total migration experience of 4 to 6 Years.
• Multiple Cloud Background (Azure/AWS/GCP)
• Implementation knowledge of VMs, Vnet,
• Know-how of Cloud Readiness and Assessment
• Good Understanding of 6 R's of Migration.
• Detailed understanding of the cloud offerings
• Ability to Assess and perform discovery independently for any cloud migration.
• Working Exp. on Containers and Kubernetes.
• Good Knowledge of Azure Site Recovery/Azure Migrate/Cloud Endure
• Understanding on vSphere and Hyper-V Virtualization.
• Working experience with Active Directory.
• Working experience with AWS Cloud formation/Terraform templates.
• Working Experience of VPN/Express route/peering/Network Security Groups/Route Table/NAT Gateway, etc.
• Experience of working with CI/CD tools like Octopus, Teamcity, Code Build, Code Deploy, Azure DevOps, GitHub action.
• High Availability and Disaster Recovery Implementations, taking into the consideration of RTO and RPO aspects.
• Candidates with AWS/Azure/GCP Certifications will be preferred.